Total Party Planner Pricing, Features, Reviews and Alternatives

The customer service behind this company and product are what make this product so excellent! TPP is versatile on how you can use it and where something may not work the same way as other products, the Client Care team are always open to helping you figure out how to make it work.

There are some features that are not as developed. The Client Care team are always willing to have a conversation to try to make it work. In instances where it doesn't work, they take the feedback and work with their development team and see of there is a growth spot that they can grow in.

I love how completely customizable the software is, that it’s internet based and it’s just very easy and intuitive to use. We do typically just over a million in sales each year and I have no idea how my small company functioned so well prior to running TPP! Our proposals, invoices and reports look so professional and of all my vendors- both business and personal, their customer service is the best customer service I’ve ever come across. In over 5 years of using the software, I’ve never had an issue that was not resolved within an hour. Most have been solved in less than 15 mins

I honestly cannot think of any. The TPP team is constantly updating and optimizing the software. I’ve never once wished I would have used another software company.

It was easy to use, make changes on and produce a quality product. We were not having any issues so why they made big, big changes I do not understand. For a while we could continue to use the original system but then over night the old system would not work to process payments, create menus, etc. No new manual was created and you must tech support every time you create something new. For the money we pay we should have a quality product again.

Changes were made without preparation to train the users on the new product and the product was not field tested and fixed before the release.

It's ease of use. I dictate what I need where as opposed to being forced to comply with a strict or rigid set of parameters. It is fluid, user friendly and can be applied for almost anything we plan. It really expedites the speed at which I can send proposals. It is also easy for a client to read. There isn't a bunch of unnecessary information on the agreement that a client receives so it appears simple, straightforward and more importantly; easy to sign off on!!

Each year; the software gets better and better. If there were features that I wish it had; it now has them. The biggest need had been the ability to have the system send me reminders and this was added a few years ago.

Total Party Planner (TPP) was super easy to integrate. We were up and running within 20 minutes of installing. I had previously tried to integrate Caterease twice over the past 5 years. Caterease should be called CaterNOTease, because it is has a very complicated and obtuse interface. As easy as TPP's integration was, what really blew my team away was TPP's customer service and help desk. TPP is...

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TPP has a mobile phone app, that is adequate, but could be better.