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AssureHire Logo

Pre-employment and background screening software

AssureHire Pricing, Features, Reviews and Alternatives

AssureHire product overview

What is AssureHire?

AssureHire is a background checking solution that is designed for businesses in several industry segments, such as manufacturing, retail, staffing, transportation, finance, and gaming. It allows organizations to conduct pre-employment screenings against multiple databases whilst maintaining compliance with regulatory guidelines, such as GDPR, FCRA, and EEOC.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk

Training options

Live Online
Webinars
Documentation
Videos

AssureHire features

Functionality

4.5

/5

32

Total features

33

4 categories

Most valued features by users

Reporting/Analytics
Activity Dashboard
Third-Party Integrations
Self Service Portal
Alerts/Notifications
Reporting & Statistics
API
Customizable Reports

AssureHire users reviews

Overall Rating

4.6

/5

32

Positive reviews

91

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.53/10
Rating distribution

5

4

3

2

1

23

6

3

0

0

Pros
Sensitive content hidden] is awesome. She was so helpful and made the choice very easy after interviewing other companies she had an excellent sales presentation and followed up the entire way.
Sensitive content hidden] has been our rep since the beginning and we're very happy with our choice. AssureHire has been great.
The cost was similar to other systems but we're very happy with the level of customer support that they have offered, as well as the ease of using the system itself.
Cons
SSA-89 Form, we do see some delays with this when running a background check & candidates are hesitant to open or unaware.
Quantiferon TB lab results takes weeks sometimes to get back. But, this may be a lab error and not assurehire.
Please overhaul your authorization form, specifically, when it comes to candidates in the Fargo, ND area and finding collection facilities, they get an error message each time.

Overall rating contenders

LH
AvatarImg

Lori H.

Hospitality, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Great Company to work with!

Reviewed 10 months ago

Overall we have very happy with this partnership. We look forward to continuing it.

Pros

Easy to interact with from both the employer and the candidate side. Results are easy to understand. Interfaces with our HR System very easily. Support is easy to get in touch with and fast to reply.

Cons

We have noticed some changes in the quality of response we get from support now that Mitratech is involved. Almost like there's a quota or a time limit or something that they have for interactions. Not necessarily bad, support responses are not as personable and seem more rushed than before the merger.

DP
AvatarImg

David P.

Nonprofit Organization Management, 201-500 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Good follow up and support

Reviewed 10 months ago
Pros

AssureHire was the most responsive of the companies we contacted for a demo, and they've kept up the communication by checking in periodically and helping us whenever we hit a snag or need a question answered. The cost was similar to other systems but we're very happy with the level of customer support that they have offered, as well as the ease of using the system itself. Most BG checks for us come back within 24 hours, and the platform is straightforward and easy to use, even for beginners. [sensitive content hidden] has been our rep since the beginning and we're very happy with our choice. AssureHire has been great!

Cons

We use Paycor as our HRIS and I wish the integration were a tiny bit smoother, but it's a minor point. Everything so far has been solid and an A+.

KD
AvatarImg

Karen D.

Hospitality, 5,001-10,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Metz Culinary Management

Reviewed 10 months ago

My overall experience has been good. We are a unique large company that has many different background and drug requirements for our hundreds of accounts. My rep at Assurehire, [sensitive content hidden] has gone above and beyond to help us us achieve our many customizations that have been needed over the last 6 months. She is most helpful.

Pros

Very thorough background checks and they are up on all the legalities involved with different states, i.e. NY

Cons

The drug testing component. There is a disconnect between the labs and Assurehire getting the drug results and updating the background report in a timely manner. I have to continuously submit tickets or call for updates. Also, not enough In-Network labs in close proximity to our many locations that can complete the drug tests needed but Assurehire is working on this.

LC
AvatarImg

Lizz C.

Hospitality, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Assure Hire is a Game Changer

Reviewed 10 months ago

Overall a very good experience. I would recommend

Pros

The support and ease of use. I have been very happy

Cons

Not much. They have been responsive and easy to work with

SA
AvatarImg

Stacy A.

Hospital & Health Care, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Beacon Oral Specialists

Reviewed 10 months ago

Smooth and ease of use in the product. Very dependable

Pros

[sensitive content hidden] is awesome! She was so helpful and made the choice very easy after interviewing other companies she had an excellent sales presentation and followed up the entire way. Can;t say enough about the service she provided!!

Cons

Haven't had any issues so far with anything

AssureHire FAQs

Q. Who are the typical users of AssureHire?

AssureHire has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does AssureHire support?

AssureHire supports the following languages:
English


Q. Does AssureHire offer an API?

Yes, AssureHire has an API available for use.


Q. What other apps does AssureHire integrate with?

AssureHire integrates with the following applications:
SmartRecruiters, TalentReef, Paylocity, Greenhouse, Paycor


Q. What level of support does AssureHire offer?

AssureHire offers the following support options:
Phone Support, Email/Help Desk

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