Bullhorn ATS & CRM Reviews

Bullhorn is a great tool that is very user friendly and easy to navigate. The time to get a recruiter or an account manager up to speed on the basics of Bullhorn is relatively simple. Getting people to use all the power of Bullhorn is where consistent reminders and training is needed. The tool is great for tracking anything and allows you to forget because you can set reminders to follow up on items, track past emails, etc. The tool really will change how you recruit.

Bullhorn has lots of great tools out of the box so it is best to explore this before completing too much customization and automations. You may find better out of the box ways to do things versus spending money on customizations that you don't need or use after going live.

Bullhorn is very user friendly and very convenient to use specially when you are familliar to any CRM tools.

Whenever there is an update I need to clear cache my browser to refresh the Bullhorn settings.

Very clean interface. No over-crowding. Mostly intuitive to use. Love that it's not an installed client on a machine and is cloud based. I like how you can immediately edit some field values on records while viewing them in list format. Love the reporting features and functionality. Hands down 1 of the best here that I've seen.

uploading data by .csv...if some data on the spreadsheet is a dupe in BH, it will tell you that x# of the uploads were duplicate. Okay - great. But then, that x# of dupes don't get displayed in my list. So then I have saved the new uploads into a tearsheet, sort the tearsheet A-Z and then open my spreadsheet to cross reference who the missing x#s are to then go find them individually in BH and add...

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The 'Last People Contacted' is a very useful tab to have auto-loaded. Finding candidates can be difficult without it considering you need their number memorized, if they have a common name, or their profile name is different than the name you call them (Charles vs Chuck). The moving across stages from 'Connect' to 'Placement' is aesthetically pleasing and well designed.

Tracking which candidates are in play and submitted should be front and center on "My Dashboard". The cards available on "My Dashboard" are nearly all irrelevant to the recruiting lifecycle, making it fairly useless apart from "My Activity" if the admin sets some goals for you. Even the "Recruiting Manager" dashboard report is fairly useless as it only tracks candidates who's stage hasn't changed in...

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Bullhorn allowing users to tailor the platform to their specific needs and workflows.Additionally, Bullhorn ATS & CRM provides powerful reporting and analytics capabilities, enabling users to track key metrics and gain valuable insights into their recruiting and sales operations. The system also integrates with a wide range of third-party tools, such as job boards, social media platforms, and productivity apps, making it a versatile and flexible solution for businesses of all sizes.

Cost: Some users have noted that Bullhorn ATS & CRM can be expensive, especially for smaller businesses with limited budgets.Complexity: While many users have praised the system's user-friendly interface, others have found it to be overly complex and difficult to navigate, especially for new users.Customer support: Some users have reported issues with customer support, citing slow response times and difficulty in getting their issues resolved in a timely manner.Lack of integrations: While Bullhorn ATS & CRM does offer integrations with many third-party tools, some users have noted that certain integrations are missing or not fully functional, limiting the system's flexibility and adaptability.

The product is easy to use and navigate from the start. There are some good reports generated once you figure out the "behind the scenes".

During my time there were a few acquisitions by Bullhorn that were meant to help with automation. The roll-out of the new tools was slow and clunky.

I like the certain amount of automation this ATS has. Bullhorn sends follow-up messages, schedules and posts jobs on its own, if promoted to do so. Bullhorn is more comprehensive than other applicant tracking systems as it can also integrate with other HR tools and background checks.

Customer support can be improved as it is difficult to get training programs and sessions on new features. There are several software bugs that come up when moving candidates through the various stages of recruitments process which can be frustrating and slow down the recruiter in their work. There is a lack of reporting and analytics support from the ATS as well.

I Like Bullhorn very much. It is used source candidates. It is very much useful for non IT requirements. Following up the candidates is too good. Good database also.

Overall experience is too good. Best candidate management tool like scheduling interviews followups feedbacks. Everything should be noted using this ATS. Best interaction between the client and candidates. Bullhorn acts like a good database.

i like the organized candidates profile and update every thing in this single database

all is serve well and perfect for the job

I like that you can have both sales contacts and applicants in 1 system.

When I was using it, it was somewhat slow.

User friendly complexity is reduced a lot compared to the old version of software. It has an option to save the visa status of the candidate. Tracking candidates and updating their status if they are available in the market or not is easy. Using it couple of time makes you an expert in it. Picks up the exact candidates which we are looking for based on the key skills which we have used. It has an option...

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if the resume is in the PDF format then this cannot be downloaded in the DOCX format. When we are facing an issue we don’t have a source to gain knowledge about it only the training of this software is given at particular time. I see that there is a bit delay in the customer service response. When we open three to four new tab and open new jobs in each and refresh the highlighting part will be interchanged.

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Hi Mark, I'm very sorry that we failed to provide you with a great customer experience. While, one of the issues you mentioned (the ability to remove a candidate from a tear sheet from the candidate record) has been updated in a recent product release, I understand your additional frustrations. If you would like to discuss your experience with Bullhorn further, or if their is any way I can assist you in your cancellation process, please feel free to reach out to me at emily.saquet@bullhorn.com.i am happy to be of help. Best, Emily Saquet Customer Marketing Specialist at Bullhorn

Bullhorn is easy to learn how to use and makes many functions of the Staffing world easier--for example, you can add custom fields to Bullhorn pretty easily to start tracking new aspects of your business, and it's fairly simple to add candidates, parse data, etc. The reporting features are very helpful, provided your employees add in the data when they are supposed to. It's easy to filter out people and get the call lists you need.

Bullhorn's integrations with other software systems is a huge problem, as it decreases efficiency in the workflows. For example, although it can integrate with Sterling I-9s, it can't integrate with background checks. Even the I-9 integration looks sloppy and crashes a lot which adds many extra steps to your workflow. It always amazed me how hard it was to integrate with a phone system--even after...

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1. Full function for recruiting, keeps all information intact from parsing, screening, endorsment and placement. 2. It is great to use for multi tasking. Can open several jobs at once, can pull up multiple candidates 3. One great feature of this software would be their tear sheet. Can make a list private or public of candidates in certain location, skills or qualities that can be used for...

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1. Though Bullhorn is a very useful tool, it is never perfect. It has latency every now and then and at some point misses to capture what you have saved.

Excellent user interface with the ability to have various tabs on candidates so that different parts of the organization can see what they need. Tracking of emails with both Candidates/Employees as well as Hiring Managers/Client Contacts History is kept of progress through each job Candidates can be in the process for several jobs at once Search is very easy to find candidates in the database that match the job. It is also very simple to search for past jobs that may be similar to see candidates that had previously been successful.

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Organization - The layout of the Bullhorn interface is simple. This makes training new users easy and makes working in bullhorn stress-free. Detail - Bullhorn allows us to enter and retrieve a great amount of detail within records. This allows for accurate reporting and follow-up. Customization - Bullhorn is very customizable. We can easily add components and fields to the interface within each function of the CRM.

User Interface - Though highly customizable, the windows and popups can be quirky. The sizes of windows for example can sometimes be to small for the data contained and require a great deal of scrolling to navigate through. Email Capability - Bullhorn would be better with a full service email suite which included all of the functions of MS Outlook for example. Data speed - We all want to work faster. Bullhorn can sometimes be a bit sluggish with the transmission of data.

We were encouraged to use a different ATS and chose to pay a little MORE for Bullhorn S for a few reasons: 1. Email is the primary form of communication for many conversations and the ability to be in the database while in Outlook was the number one reason for choosing Bullhorn S 2. Having the ability to create a workflow that matched our needs was a must. We do both direct hire and high volume...

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Unfortunately the program setup forces you to select creation of emails using either Outlook or within the ATS. We create our emails using Outlook as normal and the emails are logged in the database. BUT if you are doing a mass email or want to use a stored template, it is a little bit of a process to bring up the email editor and to email via the database. That is manageable. The real issue is that often emails sent within the database wind up in SPAM. I have been told that there is NO solution. It means that I must follow up with the email recipient to guarantee receipt.

Fairly easy to implement and navigate. Decent overall at working through recruiting process workflow.

Limited effectiveness interfacing with LinkedIn. Poor mobile access. Frequent time outs and often requires multiple attempts to log in for some reason.

Navigation between candidates, companies, and applications Relatively user-friendly interface Note sharing and distribution listings easy

Reporting. Pulling a report with the exact same parameters multiple times produce reports with widely varying results. Even when parameters are set (e.g. exclude a field), parameters are not stuck to leading to inaccurate results. Will not operate correctly if there is too much data in the reports, so it cannot handle creating a single report with multiple months/years of data, meaning smaller reports have to be pulled separately and then pieced together manually. Customer service - highlighting issues with the platform went nowhere. Identifying problems or issues elicited zero response from Bullhorn. Performance - so so slow! Opening candidate profiles takes forever!

I used Bullhorn for almost 4 years. I love Bullhorn to maintain my talent pool and inventory. This is a great way of saving candidate Data and then accessing it whenever we need it. I can't even explain how much this has made my life easier in terms of searching for talent in the Bullhorn database if I am ever stuck and not able to find a candidate through any of the job boards. with just a could of searches, we can find a candidate we maybe spoke to 3 years ago who might be a good fit for a specific role. A great way to use and maintain data. A very good tool to generate reports as well/

Not a very good ATS system. Doesn't give us the flexibility of scheduling candidates too much.

Bullhorn is an excellent open source system that allows us to effectively engage our Candidates and Clients and driv revenue across our multiple business lines. They understand who they are and what they are great at and bring partners alongside to provide the industry leading tech that they do not have embedded in their tool. the support has also greatly improved in our 4 years where our questions and issues are answered within a day at the most. and, our rep is the best. She is so engaged with us and provides updates and keeps us where we want to be, on the leading edge.

I honestly have no cons for Bullhorn. the suggestions we have provided over the years have been taken to heart and implemented so that is all you can ask frm a partner. Listen to your clients and take action on relevant things.

Synchronisation is seamless with email Customer service and tech support was good on some issues Online and mobile so can be accessed easily

Need to upgrade to access very simple tweaks - menu customisations? Should be fairly standard and not worth an extra £30 per user to do Not fully capable of doing everything we need it to. We paid a premium price to get a top end product and sadly this seems to fall short of that Requirement to have a web developer to customise portal

Hi Greg, Thank you so much for taking the time to review our product. I am sorry that you feel like Bullhorn is not properly meeting your needs. If you would like to further discuss how we may be able to improve your experience, please feel free to reach out to me at emily.saquet@bullhorn.com. We value your time and feedback!

Bullhorn CRM capability to provide immediate insight into the person that is in touch and the capability to keep track of all conversations between different stakeholders makes it superior over other CRM software. Increased customer relation has led to improve in my organization's productivity. another cool feature about is about its intuitive interface that is simple and easy to work with even for the inexperienced users.

In my opinion, I will say the latency experienced by Bullhorn CRM has made it be time-consuming in some context and even failure to capture data from the user.

This ATS has everything! Its user interface is unbeatable. The ATS requires little to no training because it is so simple to use, but still has complex and detailed features. I am able to integrate Bullhorn with email, ring central, our video interview platform and various job boards so all work can be done on the system.

The Jobs / Opportunities part can be a little repetitive and complex. But just something to get used to!

I like Bullhorn for many reasons. The ease in using it; the amount of different thing you can use it for; the technical support is great and retrieving reports are easy to get.

The least thing I like about BH is when it goes down; it does get fixed quickly tho. There is not much else I can say as it does the job very well for me.