EmpXtrack Pricing, Features, Reviews and Alternatives

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Exceptional customer service, amazing features, good customization abilities; yet very affordable. They are quick to resolve your concerns and willing to provide assistance.

If you take the product as it is with no customization, it can be ready in a week. But if you need a lot of customizations, they can take longer to be built, which increases the implementation time.

They have a strong back end team to support our queries and resolve them on time.

It's very complicated when it comes to upload/update the data. My employees are still not very comfortable with the tool.

It is quite user friendly, and the vendor did put in efforts to accommodate our expectations.

The product is rigid on few features and lacks logic. The vendor is good so far, except I think there was a glitch initially in understanding our expectations and needs, which had an impact on the timeline.

It's a basic product. It's flexible in design. We signed up for it at a reasonable cost, as we use it mostly once a year.

Dealing with support who work different hours. Communication by phone do not seem to be encouraged. I have not heard about any product improvements, so that is worrisome.