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Greenshades

Cloud-based, employee-focused, payroll and HR software.

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(3)

Greenshades Reviews

Overall rating

4.4

/5

22

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.55/10

Reviews by rating

Pros and cons

In fact, they are one of our best and most responsive corporate partners and business developers. They are professional and always responsive and available to help.
The tax software is also good and very easy to use. Payroll Inspector is very nice in that it will determine the correct local taxes for employees.
It has definitely gotten better over the years. Very happy with everything now.
On the Political Subdivision under the employee tab, the drop down is very large.
The portal / website is a bit confusing because the steps are not very clear when revisiting the website. I didn't know that some steps did not need updating before completing submission.
When calling into customer service, it is difficult to work my way up to an "expert" who can fix an issue that takes more knowledge than the front line person has.
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22 reviews

Recommended

AR
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Verified reviewer

Hospital & Health Care, 51-200 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Payroll

Reviewed a year ago
Pros

The ability to access your payroll information from anywhere and to look back at months prior is amazing.

Cons

Some staff struggle with using apps and accessing email. It is a change process that can't be overlooked during implementation.

RR
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Ruth R.

Higher Education, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great product

Reviewed 2 years ago

It has been good.

Pros

This software is much less expensive than any other product I have reviewed. For the price, it is easy to use and I like that the information entered in the Greenshades software carries over to our payroll system entry for entry instead of a general "dump" of information on the accounting side.

Cons

When calling into customer service, it is difficult to work my way up to an "expert" who can fix an issue that takes more knowledge than the front line person has. It would be nice to have a dedicated customer service person that I could talk to each time I have an issue instead of calling in and a random person helping me. When this happens I have to explain each time how our benefits are set up. If I had a dedicated person that I could call who only dealt with a specific number of companies, they would more easily and quickly understand the issue I am having instead of me spending 10 minutes or more explaining what I need.

HH
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Haley H.

Accounting, 5,001-10,000 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Mid-Size Payroll Service using for Tax Purposes

Reviewed 2 years ago

We have over 7000 W-2's that we process, so it is good to have as an information gather. However, we must go over the information closely, for it is incorrect in some ways.

Pros

The software is quite easily to use and information can be manipulated.

Cons

The software does not communicate well with our payroll software (Darwin 16). It doesn't pull the correct information and since the techs with Greenshades don't know much about Darwin they state they can't fix it. Also we are using the software in Alabama mostly and the software is not even capable of creating an upload file with our state.

GS
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Gary S.

Religious Institutions, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A Helpful and Welcome Tool

Reviewed 2 years ago

We have really enjoyed working with Greenshades. In fact, they are one of our best and most responsive corporate partners and business developers. They are professional and always responsive and available to help.

Pros

We are using Greenshades along with our Microsoft Dynamics SL accounting package to provide online access for employees to their paystubs and W2's among other uses (we process an in-house payroll). The system is customizable and the support team is accessible and eager to help. Though the system was originally built for MS Dynamics GP, Greenshades has also customized the system to work in a variety of ways with SL. For what the software provides, it is a good value!

Cons

Since the software is not made primarily for Dynamics SL, at times it can be frustrating to make things work perfectly. However, although the support team is very helpful, there are some limitations that may not satisfy all users. Overall all though, the pros outweigh the cons!

RB
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ROCKY B.

Food & Beverages, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Reliable software to Interface with Great Plains

Reviewed 2 years ago

We are solving Payroll inquiries by no longer having to accept requests for documentation when the employee can access past records by using the portal. We have elliminted 90% of the time required to administer garnishments.

Pros

Provides support for administering 1,000's of annual garnishments. Utilizing the Employee Portal for all payroll wage statements and W-2's.

Cons

It took a long time to implement and set up as promoted. Volume of garnishments was 100 times greater than Greenshades said the software was designed to accomodate. Proper implementation took many months and calls with Greenshades programmers.

AI
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AZI I.

Retail, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Payroll Reporting

Reviewed 2 years ago

The technical supports are great and reachable. Most of the problems are solved within reasonable time.

Pros

Since we started using the software, we don't have to issue check stubs to employee anymore. Our year end distribution of W2 to employees and the reporting process to authorities were smooth and finished on timely manner.

Cons

the widow for submission of W2 with a staggering increase in price - this need to be modified to lesser increase in cost or longer period. instead of having 5 different pricing level, reduce it to 3 maybe with a slightly longer window.

GC
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Gina C.

Government Administration, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Basic Greenshades use

Reviewed 2 years ago

Working with this company overall has been a positive experience. I would recommend the software to small companies however I haven't used a lot of the other products.

Pros

The software is super easy to use. I only use the basic time keeping module and W-2 printing/reporting. Anytime I call support they are helpful and always follow up with me if they don't have answers.

Cons

Greenshades was very difficult to deploy in 2013. I felt like the company grew so fast it couldn't keep up. IT seemd when the company moved to the cloud, there was a few bumps. We are a 24/7 operation so the down time for upgrades or maintenance cause our team some issues.

JW
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Jolene W.

Hospital & Health Care, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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May2021 Greenshades

Reviewed 2 years ago
Pros

Timesheets have been a success for our administrative staff and are easy to use and import into Dynamics GP. The payroll tax module has been a great tool for reviewing and filing our quarterly and annual taxes. Integration of the software was simple. Love that customer service is part of the package.

Cons

Hoping for a smoother transition to add online W2's for our employees as we looked into this last year and seemed like a lot of work so we did not add this option. Also to allow our employee's to see more than just one or two years of W2's without needing to purchase an extra plan.

SR
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Sheila R.

Food & Beverages, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Greenshades Software Review

Reviewed 2 years ago

The main issues I have had with Greenshades is sometimes the payroll inspector will make suggestions that are incorrect. I have to send over the rulings to Greenshades to get them to update the data.

Pros

I like the year end feature for the ease of use. The tax software is also good and very easy to use. Payroll Inspector is very nice in that it will determine the correct local taxes for employees.

Cons

I feel that the reporting is lacking and I would like more ability to modify and customize reports that are not available in our payroll system, but could be built as adhoc reports in Greenshades.

LF
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Lisa F.

Restaurants, 1,001-5,000 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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1099 PROCESS NEVER BEEN EASIER

Reviewed 2 years ago
Pros

The software gives a peace of mind. It is very user friendly, and it simplifies the entire 1099 process at year end. You drop your company vendor information on a Template and upload to their site. After uploading your company’s vendor information, Greenshades Software reviews your vendor information, and they flag any potential error or errors so you're able to correct before you hit the button to send to IRS. Not only that, but they will also mail and transmit 1099 file to IRS for you. Can you say stress free?

Cons

Hmmm, sorry, I cannot think of anything now .

SB
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Sandra B.

Financial Services, 201-500 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Keeps me on track

Reviewed 2 years ago
Pros

Greenshades is very easy to use to submit quarterly and annual tax returns, and I really appreciate the daily reminder emails within the week that the tax returns are due. I also appreciate being able to complete the Federal I-9 forms online with Greenshades.

Cons

I wish that it supported a few more of the local taxes/fees that we encounter in certain states. Even though the returns for these are fairly simple for the few employees we have in the affected states, it would be nice to be able to process them like we do the other taxes.

JM
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Joe M.

Health, Wellness and Fitness, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Good Products

Reviewed 2 years ago

We have been using Greenshades for a long time and the ease of use along with additional functions have been great.

Pros

The original price was attractive and the ease of use.

Cons

The original set up was a challenge to finalize.

LD
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Lorrie D.

Retail, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Greenshades review

Reviewed 2 years ago

Tax reporting/filing is easier with Greenshades, our employees enjoy being able to view their check and print them themselves.

Pros

Easy to use, customer service is prompt, patient and knowledgeable.

Cons

Some of the reports could be more user friendly and customizable.

MH
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Maci H.

Hospital & Health Care, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Greenshades in the 21st Century

Reviewed 10 months ago
Pros

All of my employees utilize this software and enjoy the function of all their tax and pay information in one easy stored location

Cons

My biggest con is that the site operates VERY slowly sometimes. I feel like I am working in 2003 again with how slow the program is. This is not an issue with my computer or connectivity. Greenshades is the only site that does this.

LH
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Lisa H.

Accounting, 501-1,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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GS Review

Reviewed 2 years ago

It has definitely gotten better over the years. Very happy with everything now!!

Pros

The ease of maneuvering in and out of the tabs and screens

Cons

On the Political Subdivision under the employee tab, the drop down is very large. Wish we could type in a few letters that narrows the search down instead of having to scroll.

SE
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Sheila E.

Warehousing, 201-500 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Greenshades Review for 2020

Reviewed 2 years ago

I always enjoyed the ease of use and when I had to contact Greenshades for assistance, they were always very knowledgeable and friendly and followed up after the initial contact.

Pros

I always thought it was very user friendly and contained pertinent information that every employee would find helpful. I especially liked having our PTO balances on the paystub.

Cons

It seemed to hard to set up for some employees but once it was set up it was very easy to use.

MJ
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Maria J.

Legal Services, 1,001-5,000 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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1099 Submission

Reviewed 2 years ago

Greenshades is a very convenient tool in submitting 1099s to the IRS. Technical support returns my emails / calls whenever I need assistance with a short wait period.

Pros

It is convenient for filing 1099 for contract workers without having to do paperwork.

Cons

The portal / website is a bit confusing because the steps are not very clear when revisiting the website. I didn't know that some steps did not need updating before completing submission.

MH
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Mary H.

Hospital & Health Care, 1,001-5,000 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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1099 User

Reviewed 2 years ago

Before 1099 NEC form, I would have highly recommended Greenshades but would like to see 1099 NEC also be able to upload to IRS

Pros

1099 distribution to vendors and upload to IRS

Cons

Could not upload 1099 NEC to IRS using Greenshades

JC
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John C.

Nonprofit Organization Management, 501-1,000 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Simply a Great Product

Reviewed 2 years ago
Pros

While we don't use all of the Greenshades modules that are available, we rely on it for our 1099 reporting and IRS filing. It is simply an easy to use, life saver around tax time. We've have never had a problem installing it, using it, and have come to rely on it for our filings. Their support staff is very responsive and instructive .I would hate to think what our filings would be like without it!

Cons

I can't think of any: we've been using the product for several years now and have never had a problem with it. It is the one third-party software package that I worry about the least.

CE
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CAROL E.

Insurance, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Greenshade User

Reviewed 2 years ago

Poor. Very limited. We had to move to a more complex system

Pros

It was ok system. The webpage is easy to get around on.

Cons

This package is very lacking compared to others. Customer service is non-existent

KT
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Kitty T.

Construction, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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AGM

Reviewed 2 years ago
Pros

Easy to use and checks and balances with our billing software.

Cons

Issues with emails to employees regarding paystub.

CM
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Christina M.

Civic & Social Organization, 201-500 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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My trip with Greenshades online

Reviewed 6 years ago

More glitches than expected but information was accurate and product performed as promised. Integration left much to be desired but price was excellent

Pros

Price was right core delivery was accurate

Cons

As long as integrations aren't needed it's a solid product