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Hourly
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based time-tracking and payroll management software
Table of Contents
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Hourly - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
Hourly overview
What is Hourly?
Hourly is a cloud-based human resource (HR) management application that enables small businesses to manage workers' compensation and payroll processes and track employees' working hours and live location in real-time. Administrators can monitor staff overtime hours and lunch breaks and maintain detailed time reports to ensure compliance with labor laws
Hourly allows businesses to track employees' working status in real-time, manage timesheets, and maintain detailed audit logs. It lets managers add notes and photos to add context to staff shift entries and sends automatic geofencing alerts. Administrators can automatically file and pay state or federal taxes, set up pay runs according to organizational requirements, and issue W-2 and 1099 forms to employees. Staff members can utilize the platform to view pay stubs, edit personal information, submit expenses for reimbursement, and file tax forms.
Using Hourly, businesses can set up weekly, bi-weekly, or bi-monthly pay schedules and process payroll via paper checks, direct deposits, or prepaid cards according to employees' requirements. It lets managers generate reports on taxes, time-off, bank reconciliation, job costing, and more.
Starting price
Alternatives
with better value for money
Hourly’s user interface
Hourly pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.9
Features
4.7
Ease of use
4.9
Customer support
4.9
Reviews sentiment
What do users say about Hourly?
Users say Hourly streamlines payroll management, making tasks like time tracking, wage calculations, and job costing much easier and more accurate. They report that it automates payroll processes, provides practical payment options, and offers useful integrations, though some mention limited customization and features for specific payroll needs. They find daily payroll cost tracking and employee payment convenient, but note occasional issues with pay dates and commission features.
Reviewers appreciate Hourly’s intuitive, user-friendly design, stating it’s easy to learn and operate even for non-technical staff. They indicate that customer support is responsive, helpful, and accessible, making onboarding and troubleshooting smooth for their teams.
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Who uses Hourly?
Based on 113 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Hourly's key features
Most critical features, based on insights from Hourly users:
All Hourly features
Features rating:
Hourly awards
Hourly alternatives
Hourly
Starting from
No pricing info
Paycom
Starting from
No pricing info
BambooHR
Starting from
10
Per month
NetSuite
Starting from
No pricing info
Hourly pricing
Pricing plans
Pricing details:
Gold
No pricing info
Features included:
- Free White Glove Onboarding
- Unlimited Phone Support
- Unlimited Payroll Runs
- Automated Tax Payments and Filing
- W-2s issued for Your Employees
- Legal Garnishments
- Child Support Payments
Platinum
No pricing info
Features included:
- Next-Day Paper Check Delivery
- Dedicated Customer Success Team
Platinum+
No pricing info
Features included:
- Full Suite HR
- Employee Paperless Onboarding
- Unlimited Access to HR Experts
- Employee Hiring HR Documents
User opinions about Hourly price and value
Value for money rating:
To see what individual users think of Hourly's price and value, check out the review snippets below.
Mavell S.
CEL
Jake B.
Tax Preparer
Hourly customer support
What do users say about Hourly customer support?
Customer support rating:
We analyzed 43 verified user reviews to identify positive and negative aspects of Hourly customer support.
Frequently reported by users, Hourly's customer support is highly responsive and quick to resolve issues.
A significant portion of users highlight the team's accessibility and willingness to assist with any concerns.
Broad user base appreciates the knowledgeable staff who provide clear guidance and education on using the platform.
Widespread user sentiment praises the friendly, caring approach and consistent availability of live support representatives.
Support options
Training options
To see what individual users say about Hourly's customer support, check out the review snippets below.
“The HOURLY customer service team has been excellent with addressing platform questions, providing education and assisting with pulling reports. ”
Cameron H.
Owner
“They have an amazing customer support system any issues you may have are responded to and fixed really really fast.”
Desiree G.
Peer worker
“However, customer service is very responsive and ALWAYS available to help navigate special situations.”
Yolanda M.
Director of Operations
Hourly FAQs
Hourly has the following pricing plans:
Pricing model: Subscription
These products have better value for money
Q. Who are the typical users of Hourly?
Hourly has the following typical customers:
Freelancers, Mid Size Business, Non Profit, Small Business
Q. What languages does Hourly support?
Hourly supports the following languages:
English, Spanish
Q. Does Hourly support mobile devices?
Hourly supports the following devices:
Android, iPad, iPhone
Q. Does Hourly offer an API?
No, Hourly does not have an API available.
Q. What level of support does Hourly offer?
Hourly offers the following support options:
Knowledge Base, Email/Help Desk, Phone Support, FAQs/Forum
