App comparison
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HR Acuity
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
#1 Leader in AI-Powered Case Management & Employee Relations
HR Acuity Alternatives & Competitors (2026)
Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
0.5
Value for money
Starting price
No pricing info
Functionality
Customizable Fields
5/5
For Small Businesses
5/5
Communication Management
5/5
Top Features
Customizable Templates
5/5
Access Controls/Permissions
5/5
Third-Party Integrations
4/5
ReviewInc
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Reputation management and customer experience software unite
0.5
Value for money
No pricing info
Starting price
No pricing info
0.5
Functionality
Reporting/Analytics
5/5
NPS Survey Structure
5/5
Template Management
5/5
Top Features
Customizable Templates
5/5
Access Controls/Permissions
5/5
Third-Party Integrations
4/5
Sofvie
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Work Smarter. Work Safer. Work with Sofvie
0.6
Value for money
No pricing info
Starting price
No pricing info
0.4
Functionality
Incident Management
5/5
Compliance Management
5/5
Corrective and Preventive Actions (CAPA)
5/5
Top Features
Customizable Templates
5/5
Access Controls/Permissions
5/5
Third-Party Integrations
4/5
Qualityze Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Intelligent Quality, Powered by AI
0.6
Value for money
No pricing info
Starting price
No pricing info
0.6
Functionality
Document Storage
5/5
Change Management
5/5
Version Control
5/5
Top Features
Customizable Templates
5/5
Access Controls/Permissions
5/5
Third-Party Integrations
4/5
Resolver
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based solution for risk management.
0.3
Value for money
Starting price
No pricing info
0.1
Functionality
Search/Filter
5/5
Reporting/Analytics
5/5
Reporting & Statistics
5/5
Top Features
Customizable Templates
5/5
Access Controls/Permissions
5/5
Third-Party Integrations
4/5
Zendesk Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels
Value for money
Starting price
No pricing info
0.1
Functionality
Audit Trail
5/5
Customer Complaint Tracking
5/5
Voice Mail
5/5
Top Features
Customizable Templates
5/5
Access Controls/Permissions
5/5
Third-Party Integrations
4/5
Zoho Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer service software for businesses of all sizes
0.3
Value for money
Starting price
No pricing info
0.2
Functionality
Customer History
5/5
Workflow Configuration
5/5
Customer Portal
5/5
Top Features
Customizable Templates
5/5
Access Controls/Permissions
5/5
Third-Party Integrations
4/5
Freshdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
0.2
Value for money
Starting price
No pricing info
Functionality
Customer Complaint Tracking
5/5
Drag & Drop
5/5
Case Management
5/5
Top Features
Customizable Templates
5/5
Access Controls/Permissions
5/5
Third-Party Integrations
4/5
Bitrix24
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All in one business management workspace
Value for money
Starting price
No pricing info
Functionality
Quotes/Estimates
5/5
Online Time Tracking
5/5
Drag & Drop
5/5
Top Features
Customizable Templates
5/5
Access Controls/Permissions
5/5
Third-Party Integrations
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Citizen request management solution for local & county gov
0.6
Value for money
Starting price
No pricing info
0.6
Functionality
Issue Scheduling
N/A
Self Service Portal
N/A
Customizable Branding
N/A
Top Features
Customizable Templates
5/5
Access Controls/Permissions
5/5
Third-Party Integrations
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multi-channel Net Promoter Score (NPS) survey software
0.8
Value for money
Starting price
No pricing info
0.7
Functionality
Tagging
N/A
Multi-Channel Distribution
N/A
Survey Builder
N/A
Top Features
Customizable Templates
5/5
Access Controls/Permissions
5/5
Third-Party Integrations
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud- based software for handling complaints and follow-ups
0.8
Value for money
Starting price
No pricing info
0.3
Functionality
Real-Time Updates
5/5
Customer Complaint Tracking
5/5
Alerts/Escalation
5/5
Top Features
Customizable Templates
5/5
Access Controls/Permissions
5/5
Third-Party Integrations
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Low-code business process management (BPM) software
0.5
Value for money
Starting price
No pricing info
0.2
Functionality
CRM
N/A
Data Visualization
N/A
Business Process Automation
N/A
Top Features
Customizable Templates
5/5
Access Controls/Permissions
5/5
Third-Party Integrations
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Digital forensics and investigation management software
0.8
Value for money
No pricing info
Starting price
No pricing info
0.3
Functionality
Search/Filter
5/5
Incident Management
5/5
Data Management
5/5
Top Features
Customizable Templates
5/5
Access Controls/Permissions
5/5
Third-Party Integrations
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
SaaS-based governance, risk, and compliance software suite.
0.8
Value for money
No pricing info
Starting price
No pricing info
0.7
Functionality
Data Security
N/A
HIPAA Compliant
N/A
Audit Management
N/A
Top Features
Customizable Templates
5/5
Access Controls/Permissions
5/5
Third-Party Integrations
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Turn a Single Data Point into a Trusted Identity
1.2
Value for money
Starting price
No pricing info
0.3
Functionality
Financial Transaction Approval
N/A
Contact Database
N/A
For Banking
N/A
Top Features
Customizable Templates
5/5
Access Controls/Permissions
5/5
Third-Party Integrations
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Omnichannel customer service help desk software
0.2
Value for money
Starting price
No pricing info
0.4
Functionality
Social Media Monitoring
N/A
IT Asset Management
N/A
Self Service Portal
N/A
Top Features
Customizable Templates
5/5
Access Controls/Permissions
5/5
Third-Party Integrations
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Review generation & reputation monitoring tool
0.3
Value for money
Starting price
No pricing info
0.2
Functionality
Social Media Integration
5/5
Reminders
5/5
Performance Metrics
4.7/5
Top Features
Customizable Templates
5/5
Access Controls/Permissions
5/5
Third-Party Integrations
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Streamline case management and ensure compliance with ease.
1.2
Value for money
No pricing info
Starting price
No pricing info
0.3
Functionality
Quality Assurance
5/5
Issue Tracking
5/5
Customer Complaint Tracking
5/5
Top Features
Customizable Templates
5/5
Access Controls/Permissions
5/5
Third-Party Integrations
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Case management & CRM for representatives and their staff
0.8
Value for money
Starting price
No pricing info
0.3
Functionality
Feedback Management
N/A
Workflow Management
N/A
Customer Complaint Tracking
N/A
Top Features
Customizable Templates
5/5
Access Controls/Permissions
5/5
Third-Party Integrations
4/5