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Kundo Logo

Customer service management system

Table of Contents

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Kundo - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

Kundo overview

What is Kundo?

Kundo is a customer service management system that helps businesses create an optimal service mix between assisted and self-service to meet personalized customer service requirements. With centralized case management, an accessible knowledge platform and AI-driven self-service, users can deliver support across multiple communication channels, such as email, live chat, and more.

Starting price

400per user /
per month

Alternatives

with better value for money

Kundo reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.00/10
Rating distribution

5

4

3

2

1

0

0

0

0

0

Kundo's key features

Most critical features, based on insights from Kundo users:

Access controls/permissions
Activity dashboard
Alerts/Escalation
Analytics
API
Autoresponders
Chat/Messaging
CRM
Customer history
Customer support

All Kundo features

Access controls/permissions
Activity dashboard
Alerts/Escalation
Analytics
API
Autoresponders
Chat/Messaging
CRM
Customer history
Customer support
Customizable templates
Data import/export
Email management
File sharing
Inbox management
Knowledge base management
Live chat
Mobile access
Multi-Channel communication
Offline form
Performance metrics
Prioritization
Queue management
Real-Time analytics
Real-Time chat
Real-time consumer-facing chat
Real-Time notifications
Real-Time reporting
Reporting/Analytics
Reporting & statistics
Role-Based permissions
Search/Filter
Self service portal
Single sign on
Social media integration
Support ticket management
Surveys & feedback
Tagging
Task management
Third-Party integrations
Ticket management
Widgets

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Kundo pricing

Value for money rating:

Starting from

400

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Kundo price and value

Value for money rating:

Kundo integrations (4)

Kundo support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
FAQs/Forum
Knowledge Base
Phone Support
Email/Help Desk
24/7 (Live rep)

Training options

Live Online
Documentation
Webinars
In Person

Kundo FAQs

Q. Who are the typical users of Kundo?

Kundo has the following typical customers:
Small Business, Mid-size Business

These products have better value for money


Q. What level of support does Kundo offer?

Kundo offers the following support options:
Chat, FAQs/Forum, Knowledge Base, Phone Support, Email/Help Desk, 24/7 (Live rep)

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