SurePayroll Features List

SurePayroll Reviews

SurePayroll

Mobile Payroll App

4.0/5 (27 reviews)
4,506

SurePayroll Feature Summary

  • Access current and past paycheck records
  • View paycheck details, including earnings, taxes, deductions
  • See used, available and earned vacation, sick and personal t
  • Automatic Tax Filing and Payment

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Competitor Feature Comparison

Mobile apps

iOS App


369 reviews

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Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


0 reviews

See all Android Apps

SurePayroll Feature Reviews

21 reviewers had the following to say about SurePayroll's features:

Carrie Burns

Could be better...

2017-01-13

Without their being an issue, the system is easy to use and good views and reporting for both employer and employees.

Pros

Ease of use, cost, reporting

Cons

Customer support

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Sam Miller

Overall does a great job

2018-02-06

Overall I really like using the software and support is there when you need them for the most part.

Pros

They keep track of all the employees and vacation/sick time is easy to work with for each employee.

Cons

It is really hard to set up multiple or unique sick amounts and or vacation times. They are also very limiting on how many people can get in and use the site.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Hannah Branum

Makes payroll simple and easy!

2018-01-12

Pros

I love that the taxes are automatically taken out.

Cons

Customer service representivies have been very nice and a pleasure to speak to.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Pete Pietro

Fast, accurate handling of our company's payroll function.

2018-05-30

Every employee has immediate access to their own pay history.

Pros

Allows every employee to instantly gain access to their pay stub history as well as W-2 data.

Cons

There is really no downside I noticed to this service. They have always handled our needs promptly and stay abreast of the many changes and challenges involved in the complex payroll process.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Holly Diegel

Verified Reviewer

Good and Bad

2017-10-26

Pros

Lets employees know that they received their monies and they can access their information themselves.

Cons

Operates on percentages so if a employee works in more than one department, you have to use a percent and the payroll taxes are not the exact amount for the general ledger.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

4/10
Source: GetApp
Helpful?   Yes   No
Read more
Steven Sanfilippo

I like the fact that it is so easy to run payroll.

2015-11-30

The reports are easy to read and provide timely information to manage the business.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Darren Cantor

I've been very pleased with the software, and that was true even before the recent upgrade!

2015-08-31

Pros - very easy to use - easy to print reports - easy to make changes Cons - um . . . none that I can think of!

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Jeanette Donahue

Monthly Payroll service

2017-01-30

Customer support has always been very attentive. They process annual payroll rate changes promptly and usually send email confirmations when they have finished.

Pros

Ease of export and import to accounting software.

Cons

They cannot process small unusual local returns. I process the PA LST returns and the WA L&I returns quarterly. I also process a PA sales tax return semi-annually.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

9/10

Recommendations to others considering SurePayroll

Sometimes changes to payroll are not saved to the following month. I must be doing something incorrectly.

Source: Capterra
Helpful?   Yes   No
Read more
Melissa Wilcox

Good customer support, easy to use, intuitive

2018-02-13

Easy to use, quick, efficient

Pros

They have excellent customer service.

Cons

There are a few things that could be a little easier to understand: i.e. how to run an additional payroll.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Kali Capps

Good software once I was able to access it.

2018-02-16

I was able to see my paycheck online and print out the stubs if I needed to.

Pros

I liked the interface of the website.

Cons

I had several password issues (and I use the same password for nearly everything so I know it wasn't a mistake on my end). Every time I had a problem, I'd have to contact my boss to reset it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Leilani Keator

Set it up and forget about it

2015-03-20

I would like it to add a simple way to reconcile the payroll reports against what gets paid as employer deductions to prevent any mistakes in duplicate payments and account for deductions taken at other times.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Jeanette Donahue

have used for over 10 years for monthly payroll

2017-07-27

easy to process payroll.

Pros

Receive payroll processing reminders timely.

Cons

They do not process several local returns in Pennsylvania and Washington states. It does not take me long to process them quarterly through the appropriate tax portals.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
cindy murry

Sure Payroll Review

2016-12-13

It is so easy to use and sends us reminders if we forget to run it that week!

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Phil Gatti

SurePayroll experience

2015-02-24

We have been using SurePayroll for my insurance agency for a little over a year now and I must say it fits the bill in every way. The data entry is very simple and takes only a few minutes.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Amy Stoltz

Small business use of SurePayroll

2015-11-30

And if we can't find answers online, customer service has always been extremely helpful.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Neil Capozzi

Easy and secure!

2015-02-09

As a small business owner who covers many jobs it is nice to know that payroll is done properly every time. Taxes are paid and papers are filed.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Caryn Short

Very easy to navigate

2015-10-06

I am a first time small business owner who had a lot of questions.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Pascual Chen

Great price, customer service, and responsiveness. Lots of how to videos on YouTube if you get stuck

2018-03-07

Pros

I really like the price and customer service. The person who helped me was responsive and very easily reachable.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Other

Source: Capterra
Helpful?   Yes   No
Read more
frederick pink

excellent and accurate payroll recording and recording

2015-12-30

I cannot think of anyway they can improve on their service. I have no negative comments on their very professional service.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Jason Ho

Definitely Won't be Coming Back in the Future!

2015-04-24

The bottom line was that they couldn't produce any track records for getting the issue resolved.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from SurePayroll


Your feedback is important. Thank you for sharing your experience as we work to ensure this does not happen again.

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Anonymous
A verified reviewer

Excellent from an employee's point of view!

2017-10-20

I like how I can back and check details anytime I want with the exact breakdown. I have used it for over a year because my employer uses it and it's very convenient.

Pros

- Easy to use - Breakdown of amounts - History of checks clearly displayed - Easy to calculate and check information for consecutive years

Cons

- As much as I appreciate the security steps, it's a bit annoying to have to add a verification code

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more