App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

SurePayroll Logo
SurePayroll
4.1
(228)

Write a review

Small Business Payroll Software

visit website

(13)

SurePayroll Pricing

Pricing overview

Value for money rating

4.1

/5

228

Price starts from

29.99

Per month

Flat Rate

Pricing options
Free plan
Subscription
Free trial

Pricing details

Starting at $19.99 plus, $4 per employee and a 2-month free trial for small business customers. App is free to employees of companies that run payroll with SurePayroll.

What users say

For a small business without many benefits to manage, it is a good choice and a cost effective one.
Cost effective and set up fairly easy. Customer service is very helpful, made a big difference.

Popular contenders

Price starts from

1

Pricing model

Free plan
Subscription
Free trial

Free trial

Available
Credit cardless trial

Price starts from

0.01

/user

One-time payment

Pricing model

Free plan
Subscription
Free trial

Free trial

Available
Credit cardless trial

Price starts from

2500

/user

One-time payment

Pricing model

Free plan
Subscription
Free trial

Free trial

Available
Credit cardless trial

Price starts from

4

/user

Per month

Pricing model

Free plan
Subscription
Free trial

Free trial

Available
Credit cardless trial

Price starts from

Free

Pricing model

Free plan
Subscription
Free trial

Free trial

Available
Credit cardless trial

Reviewers who mentioned pricing said:

SA
AvatarImg

Sean A.

E-Learning, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Surepayroll DEVASTATED my business. DO NOT USE if you care about compliance

Reviewed 2 years ago

We are trying to navigate the remote working situation as many business are I imagine. It is a grey area which state to tax employees in as the company is based in California and some of our workers decided to reside in other states. One employee decided to stay in New York, so we decided to amend his returns to reflect his NYC residence, seemed like the right thing to do. Surepayroll charged a...

Pros

Somewhat easy to use, though the website is really cheap looking.

Cons

They do not assist with state compliance at all.

Vendor response

Sean, we are sorry that your experience with SurePayroll didn't quite meet your expectations. We would like the opportunity to investigate your feedback further. Please contact us at feedback@surepayroll.com or call our support team at 877-956-7873 so we can gather some additional information. We'll work with you to resolve any issues as quickly as possible.

MT
AvatarImg

Michele T.

Real Estate, self-employed

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Kudos to SurePayroll

Reviewed 3 years ago

When I created my PLLC, I needed to find a payroll program/company to handle my payroll. My financial planner recommended SurePayroll and ADP. SurePayroll beat ADP on all levels...sales, pricing and customer support. So glad I chose SurePayroll as I appreciate the easy access to support; everyone knows their product and has answered my questions quickly and clearly.

Pros

I found the software easy to use and the support is exceptional.

Cons

I can't think of anything that has been a problem.

Vendor response

Michele, thanks for leaving us such a wonderful review. We are thrilled that you love your experience with SurePayroll. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thanks again for your kind words.

SB
AvatarImg

Shari B.

Restaurants, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

The Pink House review

Reviewed 3 years ago

Very good. Able to get customer service easily

Pros

Very user friendly, less expensive, easy customer service

Cons

I don’t like being charged to cancel a payroll immediately after it is submitted.

Vendor response

Shari, thanks for leaving us such a wonderful review.

LP
AvatarImg

LaVergne P.

Accounting, self-employed

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

You wanted feedback so here it is

Reviewed 3 years ago

Overall, I like SurePayroll but I'm not as big a fan as I once was and not sure the people that do the setup are as knowledgeable as other PR sales staff are.

Pros

For a small business without many benefits to manage, it is a good choice and a cost effective one.

Cons

All things are not intuitive or easily explained. I've worked with Paychex (your mothership) and ADP for many years, the latter being my least favorite, Paychex being the best. But some of your changes are clunky and if you aren't used to the software you may go down the wrong road only to have all the info deleted. Example, you enter payroll and then realize you need to change something (client...

Vendor response

LaVergne, thanks for sharing your feedback. We're sorry your experience with SurePayroll didn't meet your expectations. Please feel free to reach out to feedback@surepayroll.com with any further comments, concerns or suggestions you wish to share. We would love to make things right if you give us a chance.

AK
AvatarImg

Ashish K.

Computer Software, self-employed

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Better of the worse - No customer service

Reviewed 2 years ago

I was with Gusto for one month, and came right back because as the title of my review is "Worse of the worsts."

Pros

SurePayroll has been around for a long time. I used to run payroll for my company with over thirty employee, back in 2004. The portal had always been user friendly and full of features I needed like multi-state filing etc. Now, I use the portal to conduct payroll for just myself.

Cons

SurePayroll has been charging me $55 per month for payroll. Their website (SurePayroll.com/pricing) clearly states $29.99 per month + $5 per employee. Since I use QuickBooks integration, that is additional $4.99, which should bring my bill to $40 per month. I have been unable to get this issue corrected. The support emails go to this black hole with no tracking, as there is no Inbox built into...

Vendor response

Ashish, we are sorry that your experience with SurePayroll didn't quite meet your expectations. We would like the opportunity to investigate your feedback further. Please contact us at feedback@surepayroll.com or call our support team at 877-956-7873 so we can gather some additional information. We'll work with you to resolve any issues as quickly as possible.

DR
AvatarImg

David R.

Writing and Editing, 1-10 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Easy, Peasy with SurePayroll

Reviewed 3 years ago

My experience has been great, and when I've needed customer service they have been helpful. However, recently I had to get Cust. Ser to fix something regarding payment of a tax that is no longer a valid tax in the state. I believe that I sent whatever notification I received about our payroll taxes to them. I was not aware of this, but our CPA pointed it out while they were doing the monthly books....

Pros

Set up was extremely easy. Sure Payroll did every thing for me, practically. Using the software every other week is simple and when I want to add something, it is relatively easy to do. I highly recommend it and it is a very good value.

Cons

Some of the terminology is a bit confusing, but I have no real complaints.

Vendor response

David, thanks for sharing your feedback. We're sorry your experience with SurePayroll didn't meet your expectations. Please feel free to reach out to feedback@surepayroll.com with any further comments, concerns or suggestions you wish to share. We would love to make things right if you give us a chance.

jM
AvatarImg

janet M.

Insurance, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

girlgolden

Reviewed 3 years ago

I used Surepay for several years. I thought I could turn my payroll over to a CPA. This got to be labor intensive for me, as well as costing a lot. So, I came back to Surepay. But, Surepay's Customer Service seems to have gone a little "South.!"

Pros

CPA's are expensive. I am saving a little money by doing my own Team's Payroll.

Cons

I don't really know how to use all that the software features.

Vendor response

Janet, thanks for sharing your feedback. We're sorry your experience with SurePayroll didn't meet your expectations. Please feel free to reach out to feedback@surepayroll.com with any further comments, concerns or suggestions you wish to share. We would love to make things right if you give us a chance.

PM
AvatarImg

Pat M.

Retail, 1-10 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Sure Payroll for my small business has been a good move.

Reviewed 3 years ago
Pros

I like the ease of use & reliability of knowing my payroll will be taken care of without question...as long as I do my part and input the hours worked by my employees in a timely manner. In setting up the payroll, I was given some advice that has made the payroll process easier than before...don't know why my CPA, who was previously doing my payroll, didn't know these simple changes. I also like that my cost is less with Sure Payroll.

Cons

I truly haven't run in to any problems. I've been satisfied with customer service, when I've had questions.

Vendor response

Pat, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience with SurePayroll. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thanks again for your kind words.

MO
AvatarImg

Merlin O.

Hospital & Health Care, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great Product

Reviewed 3 years ago

Easy to use

Pros

This is the easier and best payroll software I have used. It is also a great value.

Cons

Nothing. This a great product. There is no downside

Vendor response

Merlin, thanks for leaving us such a wonderful review.

LP
AvatarImg

Linda P.

Consumer Services, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Best Small Business Payroll Service

Reviewed 3 years ago

Does what it needs to do: calculates payroll and pays required taxes on our behalf.

Pros

Easy to use, secure, great value for service. Customer service is always available and accommodating.

Cons

Even when signing on with same device it almost always requires validation by sending a login code to phone or email. This is a nuisance.

Vendor response

Linda, thanks for leaving us such a wonderful review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thanks again for your kind words.

TD
AvatarImg

Tim D.

Education Management, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Fine software but price keeps going up

Reviewed 3 years ago
Pros

Software works fine, and they added an auto-run feature

Cons

The price keeps going up. Started at $39.99/month, now paying $66.93. There has been no communication from the company - they just keep raising the price, knowing that switching is a huge pain.

Vendor response

Tim, thanks for sharing your feedback. We're sorry your experience with SurePayroll didn't meet your expectations. Please feel free to reach out to feedback@surepayroll.com with any further comments, concerns or suggestions you wish to share. We would love to make things right if you give us a chance.

JV
AvatarImg

Juliet V.

Writing and Editing, self-employed

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Easy to Use and not too expensive

Reviewed 3 years ago

Overall, I've enjoyed using SurePayroll. I've referred two friends!

Pros

Once you get up and running, it takes less than five minutes to run your payroll. It's pretty easy to use and easy to get reports and other documents. It cost less than other services so that helps too!

Cons

At the beginning, it was challenging to do things like change my payroll schedule. Customer service was very helpful and responsive.

Vendor response

Juliet, thanks for leaving us such a wonderful review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thanks again for your kind words and for the referrals.

WC
AvatarImg

Wendy C.

Health, Wellness and Fitness, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Best payroll service at an affordable price

Reviewed 3 years ago

We have a very small dental office (5 employees) and I run the whole business aspect, so I needed a simple, easy to use solution for payroll. We had used ADP and Paychex for years and it worked. But when I moved to Surepayroll just to save money I didn't realize how easy payroll really could be. I love their online interface. Doing payroll takes me no time at all. The W2 reporting has been excellent as well.

Pros

It is very user friendly. I seldom if ever need any technical assistance, but when I have it was easy and the person helping me was extremely knowledgeable.

Cons

My employees have complained that accessing their account online has been difficult. We find that it doesn't work well on a smartphone and it must be accessed via a desktop or laptop computer. This needs to be addressed because many of my employees no longer have a computer at home. They rely soley on their phone or tablet for their computer needs.

Vendor response

Wendy, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience with SurePayroll. Thanks again for your kind words.

GN
AvatarImg

George N.

Hospital & Health Care, 1,001-5,000 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SurePayroll Review

Reviewed 3 years ago

I have realized that payroll can be far cheaper than I initially thought without going with a company who has no backing from a larger institution. Other than this, Paychex acquainted me with most aspects of payroll prior to signing up.

Pros

I liked the price point for my sole proprietor small business without losing the connection to Paychex. It was far less expensive than SurePayroll while being in the SurePayroll family. The customer support and user experience were both excellent and made it easy to handle payroll. They also assisted with compliance needs which was expert and helpful

Cons

First there is a bug in the software for remembering a specific computer re: two factor authentication. However, the larger issue is the inability for PayChex to get on board with recommending or at least not badmouthing the product. I was approached numerous times to try and poach me back from SurePayroll and I was told SurePayroll would not be a solution that would help me when I closed my account with Paychex. That was truly disheartening but didnt stop my move due to the price point. That said, I felt that I had my money stolen from me by Paychex for not routing me to SurePayroll as SurePayroll covered my needs far more appropriately than Paychex.

Vendor response

George, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience with SurePayroll. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We are sorry that you had to jump through those unnecessary hoops. Thanks again for your kind words.

AR
AvatarImg

Verified reviewer

Insurance, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Excellent product - insanely easy to use - however be cautious when you initiate the initial set-up

Reviewed 3 years ago

All-in-all I strongly recommend utilizing Sure Payroll, but until they fix their onboarding integrity issues, I would recommend only starting at the end of a quarter or at year end - but overall I am super happy I made the switch even with the implementation mistakes. Their product and customer service is exceptional.

Pros

This software is inherently easy to use and understand. The monthly fee's are very low. The customer service is exceptional. Once you get it set-up properly it works seamlessly and flawlessly.

Cons

Here is the caveat - if it isn't set up correctly by the person (your sales person) at initiation you will have a huge headache accessing numbers from your prior system and adding them to the new Sure Payroll software - thereby creating unnecessary headaches and hassle for you. My sales person dropped the ball twice on taking my mid-year numbers from my legacy software and inputting it at initiation...

Vendor response

Thanks for leaving us such a wonderful review.

JC
AvatarImg

Joan C.

Real Estate, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Easy to use self service payroll

Reviewed 4 months ago

I have been using this service since my previous service raised the price again. The payroll service has been easy to use, has tax compliance and direct deposit and is reasonably priced.

Pros

I like it is simple, I can have direct deposit, I can get clear reports and tax compliance. It is also reasonably priced. While designed to be self service, but the support is excellent.

Cons

If you are off schedule it gets harder to get back on track.

CF
AvatarImg

Cherie F.

Medical Devices, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Definitely recommend SurePayroll

Reviewed 3 years ago
Pros

We chose SurePayroll because we opened a second location in another state and the service we were using at that time could not handle multiple states. SurePayroll is easy to use, efficient, handles employees in multiple states, has great customer service, and is cost effective. It was also easy to set up when changing from another company. On those few occasions I had a question, SurePayroll was easy to contact and quickly resolved my questions. I've used both telephone support and live chat, and both were great. I would definitely recommend SurePayroll!

Cons

No cons. We've been using the software for almost 2 years, and have been very happy with both the software and the customer service.

Vendor response

Cherie, thanks for leaving us such a wonderful review. We are thrilled that you love your experience with SurePayroll. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thanks again for your kind words.

TT
AvatarImg

Tina T.

Airlines/Aviation, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Value

Reviewed 3 years ago

Overall great product. I highly reccoend this platform.

Pros

Great value for the cost. Excellent customer service.

Cons

Reports can not be customized and there are limited standard reports.

Vendor response

Tina, thanks for leaving us such a wonderful review.

GC
AvatarImg

GABE C.

Financial Services, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

great service, great pricing and always there to help.

Reviewed 3 years ago

My experience has been great! Everything is done the right way with ease and cheaper than paying my accountant for payroll. Using this service I have my time to concentrate on my business. To do payroll takes less than 2 minutes every week.

Pros

super easy!!! I go online every week and with a click of a button my payroll is done. Payroll check is sent to my personal account early every Friday morning. At the end of the year any tax doc such as a w-2 can ve easily found and printed out for my accountant.

Cons

I have yet to find any problems in over 2 years

Vendor response

Gabe, thanks for leaving us such a wonderful review. We are thrilled that you love your experience with SurePayroll. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thanks again for your kind words.

AR
AvatarImg

Verified reviewer

Insurance, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Easy to use and great value

Reviewed 3 years ago
Pros

easy to use for the administrator and even the set up is very simple to complete. online clock integrations makes it easier to use.

Cons

none. overall it works great and no issues

Vendor response

Thanks for leaving us such a wonderful review.

EP
AvatarImg

Elaine P.

Capital Markets, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Switched from PayChoice/Sage/iSolved; much better system and service for better price

Reviewed 3 years ago

I had a problem with an incorrect ABA number that held up my payroll, and while it took a while to resolve I appreciated that I could always reach a person promptly . [SENSITIVE CONTENT HIDDEN] was absolutely terrific, and she was the key person who resolved it in a single phone call.

Pros

Ease of use. Very user friendly and intuitive. I was 'flying' immediately with no training.

Cons

There is no functionality that is missing.

Vendor response

Elaine, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience with SurePayroll. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thanks again for your kind words.

TC
AvatarImg

Tammie C.

Accounting, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Sure Payroll Review

Reviewed 3 years ago

I recommend it to my clients with a small number of employees.

Pros

The software is user friendly and a good value for the money. Tax filings are done promptly and reports are available for download. Payroll is charged monthly, and not per pay period.

Cons

Manual checks cause the payroll schedule to be off, and it has to be rebuilt. Not hard to do, but it shouldn't happen.

Vendor response

Tammie, thanks for leaving us such a wonderful review and for the recommendations.

MD
AvatarImg

Matthew D.

Individual & Family Services, self-employed

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great for doing payroll for our nanny

Reviewed 3 years ago

Easy to use, good customer support, good documentation and help with tax matters. Substantially cheaper than some of the other nanny share cloud accounting services out there.

Pros

We have found SurePayroll very easy to use for paying our nanny and dealing with nanny taxes.

Cons

We have never been able to get auto-pay to work, I have to login every week to issue her stub, but all other aspects of the software have been easy to use.

Vendor response

Matthew, thanks for leaving us such a wonderful review.

RL
AvatarImg

Robert L.

Religious Institutions, 1-10 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Use for church

Reviewed 3 years ago

Helpfull for parttime volunteers

Pros

Easy to use once set up. Cheaper than quichbooks for small payroll

Cons

Not easy to set up forchurch, espically minister pay.

Vendor response

Robert, thanks for leaving us such a wonderful review.

SF
AvatarImg

Sondra F.

Construction, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Comparable payroll platform and services for a fraction of the price

Reviewed 3 years ago

God customer service and easy to use platform and reporting

Pros

User friendly, employees can access there account on own

Cons

I have to het a code everytime i login to the account

Vendor response

Sondra, thanks for leaving us such a wonderful review. We are thrilled that you love your experience with SurePayroll. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thanks again for your kind words.