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SurePayroll
5
189
4
52
3
18
2
14
1
32
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Small business payroll software
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SurePayroll - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
SurePayroll overview
Based on 305 verified user reviews
What is SurePayroll?
SurePayroll is a payroll tool with key features that include direct deposit, payroll management, tax compliance, and more.
Who uses SurePayroll?
Reviews for SurePayroll come from a wide variety of industries, including real estate (7% of reviewers), insurance (7%), and individual & family services (6%). The most frequent use case for SurePayroll cited by reviewers is payroll (69% of reviewers).
What do users say about SurePayroll pricing?
Most users consider SurePayroll affordable and competitively priced, and most reviewers indicate they find it cost-effective compared to other payroll software. Some reviewers feel the cost can be high for very small businesses or those with minimal needs.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Payroll
Pricing
Tax Filing
Customer Support
Website Navigation
Account Cancellation
SurePayroll’s user interface
SurePayroll review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.2
Features
4.1
Ease of use
4.2
Customer support
4.0
Reviews sentiment
What do users say about SurePayroll?
Reviewers appreciate that SurePayroll is easy to set up and use, with straightforward payroll processing, tax filing, and affordable pricing for small businesses. They find the platform user-friendly and say it saves time on administrative tasks, offering useful reporting and quick access to documents for employees and administrators. Some indicate that setup support is helpful and onboarding is smooth.
Users report frequent issues with customer support, including long phone hold times, inconsistent assistance, and unresolved problems. They mention occasional technical glitches, difficulties with customizations, and frustration with additional fees or unclear communication about account changes.
Select to learn more
Who uses SurePayroll?
Based on 305 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
SurePayroll's key features
Most critical features, based on insights from SurePayroll users:
All SurePayroll features
Features rating:
SurePayroll alternatives
SurePayroll
Starting from
20
Per month
Deel
Starting from
5
/user
Per month
Paycom
Starting from
No pricing info
Paylocity
Starting from
No pricing info
SurePayroll pricing
Pricing plans
Pricing details:
User opinions about SurePayroll price and value
Value for money rating:
To see what individual users think of SurePayroll's price and value, check out the review snippets below.
Allison H.
Operations Manager and HR
Allison H.
Operations Manager and HR
SurePayroll integrations (6)
Integrations rated by users
We looked at 305 user reviews to identify which products are mentioned as SurePayroll integrations and how users feel about them.
Integration rating: 5.0 (1)
Other top integrations
SurePayroll customer support
What do users say about SurePayroll customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of SurePayroll customer support.
A number of users highlight that SurePayroll's customer support is friendly, knowledgeable, and solves issues quickly.
Multiple users appreciate that support is easy to reach by phone, answers promptly, and provides clear, helpful guidance.
A fair number of users report long wait times, slow responses, and difficulty reaching a live support representative.
Multiple users mention inconsistent follow-up, unhelpful answers, and issues not being resolved effectively by customer service.
Support options
Training options
To see what individual users say about SurePayroll's customer support, check out the review snippets below.
“Low upfront rate or promo. If you refer or get a referral you can make a few $100s.”
Jorge Q.
Owner
“Other than the service i think they are pretty good.”
Julio G.
Accounting
“I want to report dissatisfaction with SurePayroll's customer service, citing long wait times, difficulties in resolving issues, and unhelpful support representatives”
Arina B.
Bookkeeper
“Their promises to pay rewards for referrals and never follow through. When I contact anyone; I always get the answer "not my dept"”
Vicki L.
Administrator
SurePayroll FAQs
SurePayroll has the following typical customers:
Freelancers, Small Business
These products have better value for money
Q. What is SurePayroll used for?
SurePayroll offers full-service online payroll management solutions to small businesses and households, including payroll calculations, deductions, tax filing and payment, direct deposit, and employee access to pay stubs. With SurePayroll's mobile apps, users can process payroll from anywhere, access past payrolls, update employee or company information, and stay on top of payroll deadlines. SurePayroll integrates with most accounting software and includes reporting capabilities for payroll and employee benefits.
Q. Does SurePayroll support mobile devices?
SurePayroll supports the following devices:
iPhone, Android
Q. What level of support does SurePayroll offer?
SurePayroll offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, Chat, Knowledge Base
