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Payworks
5
109
4
27
3
5
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Payroll and talent management software
Table of Contents
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Payworks - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Payworks overview
Based on 142 verified user reviews
What is Payworks?
Payworks is a payroll solution offering key features such as direct deposit and payroll management, among others.
Who uses Payworks?
Reviews for Payworks come from a wide variety of industries, including construction (8% of reviewers), retail (7%), and accounting (6%). The most frequent use case for Payworks cited by reviewers is payroll (93% of reviewers).
Starting price
Alternatives
with better value for money
Pros & Cons
Customer Support
User Interface
Reporting
Ease of Use
Error Handling
Payworks’s user interface
Payworks review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.8
Features
4.5
Ease of use
4.6
Customer support
4.8
Reviews sentiment
What do users say about Payworks?
Reviewers appreciate Payworks for its reliable payroll management, knowledgeable support staff, and responsive customer service. They find payroll processing, employee management, and compliance with legislative changes straightforward, and say the platform saves them time and reduces administrative burden. They value being able to access pay stubs, tax documents, and reports easily, and feel confident in the expertise of the support team.
Users indicate that Payworks is generally easy to use once familiar, but some experience a learning curve and wish for a more modern, intuitive interface. They mention limitations in reporting customization and occasional navigation challenges, especially for new users.
Select to learn more
Who uses Payworks?
Based on 142 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Payworks's key features
Most critical features, based on insights from Payworks users:
All Payworks features
Features rating:
Payworks alternatives
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Paylocity
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Payworks integrations (3)
Integrations rated by users
We looked at 142 user reviews to identify which products are mentioned as Payworks integrations and how users feel about them.
Integration rating: 4.0 (2)
Integration rating: 5.0 (1)
“DOWNLOAD PAYROLL INTO GL”
ROBERT M.
CONTROLLER
Integration rating: 4.0 (1)
“Moving hours to Payworks”
Sandra B.
Office Manager
Payworks customer support
What do users say about Payworks customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Payworks customer support.
Widely noted by reviewers, Payworks customer support is prompt, knowledgeable, and consistently resolves issues efficiently.
A significant portion of users appreciate the ease of reaching support via phone, email, or chat, with fast and clear responses.
Multiple users value that support staff are friendly, patient, and provide step-by-step guidance, especially for complex payroll tasks.
A fair number of reviewers highlight that representatives are well-versed in payroll legislation and offer proactive, helpful advice.
Support options
Training options
To see what individual users say about Payworks's customer support, check out the review snippets below.
“All the staff we have dealt with have been great and very helpful from the sales team to our final customer support person Payworks listened and helped us create the system our organization needed.”
Pam V.
Payroll Benefits Administrator
“On the rare occasions I've had issues and need customer support, I've encountered experienced knowledgeable staff who have helped resolve the problem quickly.”
Kelly B.
Executive Director
Payworks FAQs
Payworks has the following typical customers:
Freelancers, Small Business, Mid-size Business, Large Enterprises
These products have better value for money
Q. What is Payworks used for?
Payworks offers a total suite of workforce management solutions to businesses of all sectors and sizes across Canada. Dedicated to providing outstanding solutions that streamline workflow and increase clients’ operational effectiveness, the feature-rich solution is built on a single database to meet the varied needs of our clients and employees. Customers who use the payroll module can enhance the experience with additional solutions including time management, absence management, applicant tracking, HR advisory services, workforce analytics, and employee self-service. It offers the first and only real-time integration of payroll and benefits for Canadian businesses. The key to Payworks is a single unified database design and dedicated representative service model. Because the Payworks application is cloud-based, the solutions can be accessed anytime, anywhere from any web-enabled device. The mobile-optimized application is compatible with all operating systems and web browsers. Having been built on one database means no interfaces, no double entry, and all systems update each other seamlessly in real-time. Payworks’ commitment to accountability, integrity, and transparency means our valued clients can pay employees with confidence. Payworks provides state-of-the-art physical, network, server, application, and data security to ensure that clients remain private, available, and secure.
Q. What level of support does Payworks offer?
Payworks offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
