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TimeOut Logo
TimeOut

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Web-based leave tracking solution for SMBs

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TimeOut Pricing, Features, Reviews and Alternatives

TimeOut product overview

Price starts from

60

Per month

What is TimeOut?

CWS Software offers TimeOut, a web based absence management solution that can also be installed on in-house servers. The solution is available either as a part of The Unity Suite Core HRIS or it can be purchased independently. TimeOut is primarily designed for SMBs and some of its key clients include Omron, Fuse, benefit Concepts, Texas AFT, TriNet Ambrose and so on.

Key benefits of using TimeOut

? TimeOut minimizes errors while tracking paid time off by automating the process of leave request, approval, out of office timings and updating the accruals automatically.

? With TimeOut, organizations can set up multiple vacations or holiday policies for different departments or employees and grant access only to authorized users.

? The solution offers a self-service portal that assists employees in checking their current or future leave balance, review leave plans and submit requests for time out.

? TimeOut has the capability to maintain an organizational chart where the supervisor can view and modify the vacation details of all its team members.

? Delegation of vacation or other leave approvals by the supervisor to another manager on a permanent or temporary basis is supported by the TimeOut solution.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Phone Support

Training options

Live Online
Videos
Documentation
In Person

TimeOut pricing information

Value for money

4.5

/5

33

Starting from

60

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

TimeOut features

Functionality

4.2

/5

33

Total features

31

5 categories

Most valued features by users

Reporting/Analytics
Self Service Portal
Alerts/Notifications
API
Customizable Reports
Employee Database
Data Import/Export
Employee Management

Functionality contenders

TimeOut users reviews

Overall Rating

4.4

/5

33

Positive reviews

94

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.75/10
Rating distribution

5

4

3

2

1

16

15

2

0

0

Pros
A big thanks and a great applause to [sensitive content hidden. Who has helped me with many requests over the years.
Overall the program is great and we are definitely glad we moved from our archaic in-house PTO tracking system. Customer Service has been awesome.
Sensitive content hidden] is amazing to deal with and never forgets who you are. The personal touch is always nice when dealing with CWS.
Cons
Only way to find out there is a problem is by encountering a Lock Out at login. Warning would allow a fix before the employee tries multiple times unsuccessfully to log on.
Also, when setting up the same person twice by accident. Seems like the system could tell this right away to avoid conflict and frustration for the user.
Updates, Lately the app seems to be out of date a not working on newer phones, if it can't be resolved we will have no choice but to move off the platform.

Overall rating contenders

AR
AvatarImg

Verified reviewer

Construction, 11-50 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

A Great Program to Keep Track of Vacation and Time Off

Reviewed 6 years ago

Before using TimeOut, keeping track of vacation time and PTO was a mess. Each employee had to remember and track their own days and it was based on a system of trust that they would be honest about what days they were off. TimeOut solves that issue so that there is clarity among employees and bosses about remaining PTO and vacation time.

Pros

It's so simple to use. Time out has a dashboard that allows you to track employees days off, remaining vacation time left and when you or an employee would like to request time off, you can set up in the system supervisors and/or bosses who will directly receive the email from the employee and approve any time off.

Cons

If you don't end up using time off or vacation time, you have to remember to go back to the system and go through a process to remove it as it is not done automatically.

Vendor response

Thanks for the review. We're glad that TimeOut has helped your company. You mentioned that your configuration does not remove unused time off automatically. Give our support team a call and we would be happy to help with this.

CT
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Cheryl T.

Transportation/Trucking/Railroad, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Amazing Product from a Customer Driven Company

Reviewed a year ago

LOVE IT! [sensitive content hidden] is amazing to deal with and never forgets who you are! The personal touch is always nice when dealing with CWS.

Pros

This system is very user friendly on computer or using the app. Employees love the ease of adding time off in the system with notifications that are returned for approval. System was very easy to have implemented with a great support team at CWS. Even after implementation and have used the product for a couple years, there is always support from the team at CWS in a quick and timely manner.I would recommend this for any employer as it is tailored to your needs of your company.

Cons

There is nothing I dont like about Time Out. It is easy and effective!

kb
AvatarImg

kenneth b.

Automotive, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

review

Reviewed 10 months ago

vacation scheduling

Pros

it is easy to use, easy to teach new people.

Cons

Updates, Lately the app seems to be out of date a not working on newer phones, if it can't be resolved we will have no choice but to move off the platform.

Vendor response

Hi Kenneth, Thanks for the honest feedback. We totally understand your frustration with the Android app. The latest version for TimeOut is available in the Play Store and resolves all the issues you were experiencing. Please let us know if you run into any other issues.

KV
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Kristy V.

Information Technology and Services, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

CWS Timeout

Reviewed 9 months ago

My overall experience with Timeout is great. system is very easy to use and not very expensive. Besides vacation tracking, I also use it to create a monthly global headcount report. Timeout's customer service very good. A big thanks and a great applause to [sensitive content hidden] who has helped me with many requests over the years. [sensitive content hidden] is very knowledgeable and a great problem solver. He always have answers and a able to fix many problems for me. [sensitive content hidden] is awesome.

Pros

User friendly. Very simple and easy to use.

Cons

One thing I don't like is the accrual process where the system accrue first and then deduct vacation taken. for example when an employee max out on their PTO and wanted to use on the last day of the month. The system will not accrue add'l PTO for this employee because it accrue first and deduct vacation taken so it stopped accruing add'l time because it maxed out but then deduct the vacation taken.

BM
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Brenda M.

Marketing and Advertising, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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TimeOut is the Perfect Tool for Our Needs

Reviewed 7 months ago

We can run reports to see team members' status regarding using their PTO time, when is the heaviest usage during the year, and who is not using enough of their time so we can encourage them to schedule more time out.

Pros

We primarily use this tool to track PTO/Vacation, so that is all I can speak on. It is easy to use and clearly shows where each person's usage is at with an easy to read summary. We also set up our company holidays in the calendar for each year.

Cons

Once in a while, there may be a glitch with an exemption or carry-over amount, but the TimeOut team quickly responds with any questions I may have. And, usually, it ends up being a user error anyway.

TimeOut FAQs

Q. What type of pricing plans does TimeOut offer?

TimeOut has the following pricing plans:
Starting from: $60.00/month
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of TimeOut?

TimeOut has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does TimeOut support?

TimeOut supports the following languages:
English, French, Italian, Portuguese, Spanish


Q. Does TimeOut support mobile devices?

TimeOut supports the following devices:
Android, iPad, iPhone


Q. Does TimeOut offer an API?

Yes, TimeOut has an API available for use.


Q. What other apps does TimeOut integrate with?

TimeOut integrates with the following applications:
Microsoft Outlook, UKG Pro, BambooHR, Okta, Microsoft 365, Google Calendar


Q. What level of support does TimeOut offer?

TimeOut offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support

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