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Zinc
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one employment background-checking software
Table of Contents
Zinc - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: November 2025
Zinc overview
What is Zinc?
Zinc is a reference check tool with key features that include criminal history verification, background screening, reference request automation, identity verification, and more.
Key benefits of using Zinc
Save 90 minutes per employee
Turn weeks of manual checks into an automated, one-click process. Request checks directly from your ATS.
Screening takes days, not weeks.
Candidates start jobs faster with Zinc. The average check turnaround time is 3 days.<br/><br/><br/>Elevate your candidate's experience<br/>Applicants rate Zinc 4.8 out of 5. Give candidates an experience that reflects your employer brand.
Who uses Zinc?
By industry, Zinc reviewers are most commonly professionals in financial services (18%). The most frequent use case for Zinc cited by reviewers is background check (89% of reviewers).
Starting price
Alternatives
with better value for money
Pros & Cons
Simplicity
Responsiveness
Verification
Editing
Zinc’s user interface
Zinc pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.8
Ease of use
4.8
Customer support
4.9
Reviews sentiment
What do users say about Zinc?
Reviewers feel Zinc is user-friendly, intuitive, and makes processes like background and reference checks straightforward and quick. They say the platform saves time, provides clear instructions, and allows easy tracking of progress, with helpful email notifications and fast responses. They appreciate the efficient customer support, which resolves issues promptly and is attentive to user needs. Most find the experience smooth and convenient across devices.
They report some minor issues, such as occasional bugs, limited customization, and difficulties editing reference or employment verification details without support. Some mention confusion with certain checks and notifications, but they note that support typically addresses these concerns quickly.
Select to learn more
Who uses Zinc?
Based on 220 verified user reviews.
Company size
Enterprises
Small Businesses
Midsize Businesses
Top industries
Use cases
Zinc's key features
GetApp's analysis of 57 verified user reviews collected between December 2022 and October 2024 identifies Zinc's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Zinc's criminal history verification feature for its quick and easy process. They find it valuable for making informed hiring decisions, especially in regulated industries. Users report that it helps eliminate potential risks by verifying past criminal activities. They indicate that the upload process is straightforward, though some mention difficulties with specific document formats. They also highlight the timely notifications and ease of understanding the results, which reduces the administrative burden on hiring teams. Of the 29 Zinc users who gave detailed accounts of their use of Criminal History Verification, 100% rated this feature as important or highly important.
Roberta Z.
Business Intelligence Analyst
Ghazanfer H.
Electrician
Reviewers indicate that Zinc's background screening feature is user-friendly and efficient. They appreciate the clear list of checks and the ease of inputting information, which streamlines the process. Users report that it meets regulatory requirements and provides transparency for candidates. They find it quick and accurate, helping employers make better hiring decisions. They also mention the seamless experience from both admin and user perspectives, with straightforward steps and remote usability. Of the 34 Zinc users who gave detailed accounts of their use of Background Screening, 100% rated this feature as important or highly important.
See related user reviews
Jaredd J.
Operations Assistant
Mark E.
Director of Enablement
Reviewers highlight Zinc's reference request automation for its ease of use and time-saving aspects. They appreciate the integration with ATS systems like Greenhouse, which automates the process with one click. Users report that it simplifies obtaining references, though some note limitations in setting specific criteria. They find the process transparent and efficient, with timely notifications and clear information. They also mention the reduced administrative burden and positive first impressions for new hires. Of the 19 Zinc users who gave detailed accounts of their use of Reference Request Automation, 100% rated this feature as important or highly important.
See related user reviews
Funmi A.
Professional carer
Liz F.
PEOPLE OPERATIONS LEAD
Reviewers appreciate Zinc's identity verification feature for its speed and reliability. They report that it uses AI to verify identity documents effectively, with quick results. Users find it helpful for ensuring legal authorization and protecting against identity-related risks. They highlight the ease of use and clear instructions, making the process simple and straightforward. They also mention the excellent customer service support in resolving any issues and the overall smooth processing. Of the 29 Zinc users who gave detailed accounts of their use of Identity Verification, 97% rated this feature as important or highly important.


See related user reviews

Samuel P.
Inbound Brand Ambassador

deeksha s.
Chargeback analyst
All Zinc features
Features rating:
Zinc alternatives
Zinc pricing
Value for money rating:
Starting from
No pricing info
User opinions about Zinc price and value
Value for money rating:
To see what individual users think of Zinc's price and value, check out the review snippets below.
Helen M.
People Assistant
Katharine J.
Health coach
Zinc integrations (17)
Integrations rated by users
We looked at 220 user reviews to identify which products are mentioned as Zinc integrations and how users feel about them.
Integration rating: 5.0 (3)
“All hiring channeled through Workable so it means our recruitment team can initiate background checks very easily”
Liz F.
PEOPLE OPERATIONS LEAD
Integration rating: 5.0 (2)
“Keeps all of our data and tracking centrally located. Makes my life much easier to send out these checks as well!!”
Sarah A.
Technical Recruiting Manager
Integration rating: 5.0 (1)
Integration rating: 3.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Zinc customer support
What do users say about Zinc customer support?
Customer support rating:
We analyzed 38 verified user reviews to identify positive and negative aspects of Zinc customer support.
Widely noted by reviewers, Zinc's customer support is fast, responsive, and resolves issues efficiently.
A number of users highlight the ease of contacting support and receiving helpful, attentive assistance.
Multiple users mention friendly, knowledgeable staff who provide support throughout setup and troubleshooting.
Support options
Training options
To see what individual users say about Zinc's customer support, check out the review snippets below.
“The platform's standout features are its user-friendly interface and exceptional customer support.”
Daniil O.
UI/UX Designer
“The support has been outstanding, every minor issue receives prompt attention and we had total support during setup. ”
Sarah B.
VP, People
“Customer support responded very quickly and helped with all my queries”
Sarah F.
Junior Customer Success Manager
Zinc FAQs
Zinc has the following pricing plans:
Pricing model: Free, Subscription
Free Trial: Available
These products have better value for money
Q. What is Zinc used for?
Zinc is an award-winning, all-in-one global background-checking tool offering 12 checks in 190 countries: Save 90 minutes per employee Turn weeks of manual checks into an automated, one-click process. Request checks directly from your ATS. Screening takes days, not weeks Candidates start jobs faster with Zinc. The average check turnaround time is 3 days.
Q. Who are the typical users of Zinc?
Zinc has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business
Q. What languages does Zinc support?
Zinc supports the following languages:
English
Q. Does Zinc offer an API?
Yes, Zinc has an API available for use.
Q. What other apps does Zinc integrate with?
Zinc integrates with the following applications:
Teamtailor, PinPoint, iCIMS Hire, Lever, SmartRecruiters, Ashby, Vanta, SAP SuccessFactors HCM, SAP SuccessFactors Work Zone, BambooHR, Workday HCM, Workable, Tribepad, Greenhouse
Q. What level of support does Zinc offer?
Zinc offers the following support options:
FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base













