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Zinc Logo

All-in-one employment background-checking software

Table of Contents

Zinc - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: November 2025

Zinc overview

What is Zinc?

Zinc is a reference check tool with key features that include criminal history verification, background screening, reference request automation, identity verification, and more.

Key benefits of using Zinc

Save 90 minutes per employee
Turn weeks of manual checks into an automated, one-click process. Request checks directly from your ATS.


Screening takes days, not weeks.
Candidates
start jobs faster with Zinc. The average check turnaround time is 3 days.<br/><br/><br/>Elevate your candidate's experience<br/>Applicants rate Zinc 4.8 out of 5. Give candidates an experience that reflects your employer brand.

Who uses Zinc?

By industry, Zinc reviewers are most commonly professionals in financial services (18%). The most frequent use case for Zinc cited by reviewers is background check (89% of reviewers).

Starting price

Free

Alternatives

with better value for money


Pros & Cons

Simplicity

Responsiveness

Verification

Editing

Zinc’s user interface

Ease of use rating:

Zinc pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(40)
5(180)

What do users say about Zinc?

Reviewers feel Zinc is user-friendly, intuitive, and makes processes like background and reference checks straightforward and quick. They say the platform saves time, provides clear instructions, and allows easy tracking of progress, with helpful email notifications and fast responses. They appreciate the efficient customer support, which resolves issues promptly and is attentive to user needs. Most find the experience smooth and convenient across devices.

They report some minor issues, such as occasional bugs, limited customization, and difficulties editing reference or employment verification details without support. Some mention confusion with certain checks and notifications, but they note that support typically addresses these concerns quickly.

Select to learn more


Who uses Zinc?

Based on 220 verified user reviews.

Company size

Enterprises

Small Businesses

Midsize Businesses

Top industries

Financial Services
Information Technology and Services
Computer Software
Banking
Others

Use cases

Background Check
Reference Check

Zinc's key features

GetApp's analysis of 57 verified user reviews collected between December 2022 and October 2024 identifies Zinc's most critical features and summarizes user sentiment about those features.

Criminal history verification

Reviewers appreciate Zinc's criminal history verification feature for its quick and easy process. They find it valuable for making informed hiring decisions, especially in regulated industries. Users report that it helps eliminate potential risks by verifying past criminal activities. They indicate that the upload process is straightforward, though some mention difficulties with specific document formats. They also highlight the timely notifications and ease of understanding the results, which reduces the administrative burden on hiring teams. Of the 29 Zinc users who gave detailed accounts of their use of Criminal History Verification, 100% rated this feature as important or highly important.

See related user reviews

“The upload of the certificate of criminal history was easy however it was not possible to upload Edoc format and I had to use email to submit this format”
RZ

Roberta Z.

Business Intelligence Analyst

“It allows users to quickly verify and records - quick and easy way do it.”
GH

Ghazanfer H.

Electrician


Background screening

Reviewers indicate that Zinc's background screening feature is user-friendly and efficient. They appreciate the clear list of checks and the ease of inputting information, which streamlines the process. Users report that it meets regulatory requirements and provides transparency for candidates. They find it quick and accurate, helping employers make better hiring decisions. They also mention the seamless experience from both admin and user perspectives, with straightforward steps and remote usability. Of the 34 Zinc users who gave detailed accounts of their use of Background Screening, 100% rated this feature as important or highly important.

See related user reviews

“The clear list of checks and the ease of inputting information for each one really smoothed out the process”
JJ

Jaredd J.

Operations Assistant

“The process for the candidate was transparent, simple and created a great first impression for our new hires.”
ME

Mark E.

Director of Enablement


Reference request automation

Reviewers highlight Zinc's reference request automation for its ease of use and time-saving aspects. They appreciate the integration with ATS systems like Greenhouse, which automates the process with one click. Users report that it simplifies obtaining references, though some note limitations in setting specific criteria. They find the process transparent and efficient, with timely notifications and clear information. They also mention the reduced administrative burden and positive first impressions for new hires. Of the 19 Zinc users who gave detailed accounts of their use of Reference Request Automation, 100% rated this feature as important or highly important.

See related user reviews

“Seamlessly notifies Referees and client via email and text messages ”
FA

Funmi A.

Professional carer

“administrative burden removed for hiring team, especially important when new hires are abundant”
LF

Liz F.

PEOPLE OPERATIONS LEAD


Identity verification

Reviewers appreciate Zinc's identity verification feature for its speed and reliability. They report that it uses AI to verify identity documents effectively, with quick results. Users find it helpful for ensuring legal authorization and protecting against identity-related risks. They highlight the ease of use and clear instructions, making the process simple and straightforward. They also mention the excellent customer service support in resolving any issues and the overall smooth processing. Of the 29 Zinc users who gave detailed accounts of their use of Identity Verification, 97% rated this feature as important or highly important.

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See related user reviews

“Uses AI to verify Identity documents very well, though did make a small error in extracting some data from the photo - this was quickly resolved by the excellent customer service support team though.”
Verified reviewer profile picture

Samuel P.

Inbound Brand Ambassador

“it helps protect both individuals and organizations from identity-related risks and fraud.”
Verified reviewer profile picture

deeksha s.

Chargeback analyst


All Zinc features

Features rating:

Activity dashboard
Reporting/Analytics
Customizable branding
Feedback management
Employment screening
Data verification
Status tracking
Employment Eligibility Verification
Online applications
Email/Online
Fraud detection
Third-Party integrations
Summary Reports
Alerts/Notifications
Survey builder
Mobile access
Compliance management
API
Survey library
Reminders
Applicant tracking
Workflow management
Visual analytics
Assessment management
Batch processing
Self service portal
Secure data storage
Search/Filter
Screening services integration
Bulk reference request
Reporting & statistics
Referral tracking
Reference checking
Recruitment management
Real-Time reporting
Real-Time notifications
Real-Time monitoring
Candidate profiles
Instant Check
Customizable reports
Customizable templates
Data import/export
Education verification
Email reminders

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Zinc pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Zinc price and value

Value for money rating:

To see what individual users think of Zinc's price and value, check out the review snippets below.

“The ease of the system, it's super simple with little effort required.I also love the help bot, it connects you to someone immediately which is brilliant.”
HM

Helen M.

People Assistant

“Made background checks extremely easy by just uploading photos all in one place. Great not having to do a separate DBS check, and good communication when I had an issue.”
KJ

Katharine J.

Health coach

Zinc integrations (17)

Integrations rated by users

We looked at 220 user reviews to identify which products are mentioned as Zinc integrations and how users feel about them.

Workable logo
Workable

Integration rating: 5.0 (3)

All hiring channeled through Workable so it means our recruitment team can initiate background checks very easily

LF

Liz F.

PEOPLE OPERATIONS LEAD

Greenhouse logo
Greenhouse

Integration rating: 5.0 (2)

Keeps all of our data and tracking centrally located. Makes my life much easier to send out these checks as well!!

SA

Sarah A.

Technical Recruiting Manager

Lever logo
Lever

Integration rating: 5.0 (1)

BambooHR logo
BambooHR

Integration rating: 3.0 (1)

HiBob logo
HiBob

Integration rating: 5.0 (1)

Teamtailor logo
Teamtailor

Integration rating: 5.0 (1)

Zinc customer support

What do users say about Zinc customer support?

Customer support rating:

We analyzed 38 verified user reviews to identify positive and negative aspects of Zinc customer support.

Widely noted by reviewers, Zinc's customer support is fast, responsive, and resolves issues efficiently.

A number of users highlight the ease of contacting support and receiving helpful, attentive assistance.

Multiple users mention friendly, knowledgeable staff who provide support throughout setup and troubleshooting.

Support options

Faqs/forum
Phone support
Email/help desk
Chat
Knowledge base

Training options

In person
Documentation
Videos
Live online
Webinars

To see what individual users say about Zinc's customer support, check out the review snippets below.

“The platform's standout features are its user-friendly interface and exceptional customer support.”

DO

Daniil O.

UI/UX Designer

“The support has been outstanding, every minor issue receives prompt attention and we had total support during setup. ”

SB

Sarah B.

VP, People

“Customer support responded very quickly and helped with all my queries”

SF

Sarah F.

Junior Customer Success Manager

Zinc FAQs

Q. What type of pricing plans does Zinc offer?

Zinc has the following pricing plans:
Pricing model: Free, Subscription
Free Trial: Available

These products have better value for money


Q. What is Zinc used for?

Zinc is an award-winning, all-in-one global background-checking tool offering 12 checks in 190 countries: Save 90 minutes per employee Turn weeks of manual checks into an automated, one-click process. Request checks directly from your ATS. Screening takes days, not weeks Candidates start jobs faster with Zinc. The average check turnaround time is 3 days.


Q. Who are the typical users of Zinc?

Zinc has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business


Q. What languages does Zinc support?

Zinc supports the following languages:
English


Q. Does Zinc offer an API?

Yes, Zinc has an API available for use.


Q. What other apps does Zinc integrate with?

Zinc integrates with the following applications:
Teamtailor, PinPoint, iCIMS Hire, Lever, SmartRecruiters, Ashby, Vanta, SAP SuccessFactors HCM, SAP SuccessFactors Work Zone, BambooHR, Workday HCM, Workable, Tribepad, Greenhouse


Q. What level of support does Zinc offer?

Zinc offers the following support options:
FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base

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