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Zinc Logo

All-in-one employment background-checking software

Table of Contents

Zinc - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Zinc overview

Based on 221 verified user reviews

What is Zinc?

Zinc is a reference check program with key features that include criminal history verification, background screening, automated reference requests, identity verification, and more.

Who uses Zinc?

By industry, Zinc reviewers are most commonly professionals in financial services (18%). The most frequent use case for Zinc cited by reviewers is background check (89% of reviewers).

Starting price

Free

Alternatives

with better value for money


Pros & Cons

Email Notifications

Customer Support

Employment Verification

Reference Requests

Verification Checks

Education Verification

Zinc’s user interface

Ease of use rating:

Zinc review summaries overview

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(40)
5(181)

What do users say about Zinc?

Reviewers appreciate Zinc for its user-friendly interface, straightforward process, and quick completion of background, reference, and employment checks. They find it intuitive and efficient, with clear notifications and helpful email updates, making tasks easy to track and complete. Most indicate that customer support is responsive and resolves issues promptly, saving them time and reducing hassle. They value the seamless integration and automation, which streamlines onboarding and verification procedures.

Some report occasional bugs, limitations in editing reference details, and confusion with international checks or employment verification criteria. They mention that customization options could be improved and note minor delays or unclear instructions in certain processes.

Select to learn more


Who uses Zinc?

Based on 221 verified user reviews.

Company size

Enterprises

Small Businesses

Midsize Businesses

Top industries

Financial Services
Banking
Computer Software
Automotive
Others

Use cases

Background Check
Reference Check

Zinc's key features

GetApp's analysis of 56 verified user reviews collected between December 2022 and January 2024 identifies Zinc's most critical features and summarizes user sentiment about those features.

Criminal history verification

Reviewers appreciate Zinc's Criminal History Verification for its quick and easy process, allowing companies to make informed hiring decisions based on risk tolerance and industry standards. They find it helpful for regulated roles and ensuring potential employees do not have a criminal background. Users report the ease of uploading documents, though some mention issues with special characters and format compatibility. They highlight the administrative burden reduction and the prompt notification of results. Of the 29 Zinc users who gave detailed accounts of their use of Criminal History Verification, 100% rated this feature as important or highly important.


Background screening

Reviewers indicate Zinc's Background Screening is valuable for meeting regulatory requirements and ensuring employee validation. They appreciate the transparent, simple process that creates a positive first impression for new hires. Users find it quick, smooth, and easy to use from both admin and user perspectives. They highlight the importance of fraud prevention and the clarity it provides for employers in decision-making. The seamless experience and user-friendly interface are frequently mentioned. Of the 34 Zinc users who gave detailed accounts of their use of Background Screening, 100% rated this feature as important or highly important.


Reference request automation

Users report Zinc's Reference Request Automation simplifies the hiring process by automatically sending emails to referees and notifying users of their responses. They appreciate the integration with Greenhouse and the administrative burden reduction. However, some reviewers mention limitations in setting specific criteria for references and the inability to request multiple types of references simultaneously. They find the process time-saving, easy to navigate, and clear, with a positive impact on new hires' first impressions. Of the 18 Zinc users who gave detailed accounts of their use of Reference Request Automation, 100% rated this feature as important or highly important.


Identity verification

Reviewers highlight Zinc's Identity Verification for its speed, ease of use, and reliability. They appreciate the AI's ability to verify identity documents, though some note occasional data extraction errors quickly resolved by customer support. Users find it helpful for ensuring new hires are legally authorized and for remote workforce compliance. They value the clear, detailed process and the security it provides against identity-related risks and fraud. The quick verification results are frequently praised. Of the 29 Zinc users who gave detailed accounts of their use of Identity Verification, 97% rated this feature as important or highly important.


All Zinc features

Features rating:

Activity dashboard
Alerts/Notifications
API
Applicant tracking
Assessment management
Batch processing
Bulk reference request
Candidate profiles
Compliance management
Customizable branding
Customizable reports
Customizable templates
Data import/export
Data verification
Education verification
Email/Online
Email reminders
Employment Eligibility Verification
Employment screening
Feedback management
Fraud detection
Instant Check
Mobile access
Online applications
Real-Time monitoring
Real-Time notifications
Real-Time reporting
Recruitment management
Reference checking
Referral tracking
Reminders
Reporting/Analytics
Reporting & statistics
Screening services integration
Search/Filter
Secure data storage
Self service portal
Status tracking
Summary Reports
Survey builder
Survey library
Third-Party integrations
Visual analytics
Workflow management

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Zinc pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Zinc price and value

Value for money rating:

To see what individual users think of Zinc's price and value, check out the review snippets below.

“We have been with Zinc for 2 years now and won't look back - it gives both the TA and HR team transparency and regular updates and any issues that need to be addressed.”
JS

Jed S.

Talent Acquisition Manager

“Zinc has been a great addition to our TA arsenal, its simple and easy to use and most importantly quick and compliant!”
JS

Jed S.

Talent Acquisition Manager

Zinc integrations (14)

Integrations rated by users

We looked at 221 user reviews to identify which products are mentioned as Zinc integrations and how users feel about them.

Workable logo
Workable

Integration rating: 5.0 (4)

HiBob logo
HiBob

Integration rating: 5.0 (2)

Integration rating: 5.0 (2)

Integration rating: 5.0 (1)

PinPoint logo
PinPoint

Integration rating: 5.0 (1)

This is critical as it works within pinpoint as the TA team can instigate the searches and HR just download from the Zinc site

JS

Jed S.

Talent Acquisition Manager

Lever logo
Lever

Integration rating: 5.0 (1)

Zinc customer support

What do users say about Zinc customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Zinc customer support.

Widespread user sentiment highlights Zinc's customer support as fast, responsive, and highly effective in resolving issues.

A large number of users found the support team approachable, easy to contact, and consistently helpful with queries and setup.

Multiple users appreciated the professionalism and friendliness of support staff, noting efficient and attentive service.

Support options

Faqs/forum
Phone support
Email/help desk
Chat
Knowledge base

Training options

In person
Documentation
Videos
Live online
Webinars

To see what individual users say about Zinc's customer support, check out the review snippets below.

“It was very fast and easy to go through, and even though I got stuck with sharing my work code, customer service its been efficient and very supportive on the matter.”

AM

Anne M.

Energy Specialist

“I made a mistake initially but got in touch with the team who corrected it for me quickly, with great customer service.”

MJ

Megan J.

Team Leader

Zinc FAQs

Q. Who are the typical users of Zinc?

Zinc has the following typical customers:
Large Enterprises, Small Business, Mid-size Business, Freelancers

These products have better value for money


Q. What is Zinc used for?

Zinc is an award-winning, all-in-one global background-checking tool offering 12 checks in 190 countries: Save 90 minutes per employee Turn weeks of manual checks into an automated, one-click process. Request checks directly from your ATS. Screening takes days, not weeks Candidates start jobs faster with Zinc. The average check turnaround time is 3 days.


Q. What level of support does Zinc offer?

Zinc offers the following support options:
FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base

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