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Zoobook EHR Logo

EHR and practice management for mental health facilities

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Zoobook EHR - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: January 2026

Zoobook EHR overview

What is Zoobook EHR?

Zoobook is an EHR software and practice management solution built to help busy addiction and mental health facilities achieve real-time clinical compliance, optimize referral sourcing, and capture 100% of billing so they can grow 50% year-over-year. Zoobook Systems is a vendor that provides a cloud-based electronic health record and practice management software for mental health facilities to manage patient records, billing, reporting, scheduling, and other administrative tasks.

Starting price

100 /
per month

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Pros & Cons

Training and Learning Curve

Customer Support

User Interface

Client Management

Zoobook EHR’s user interface

Ease of use rating:

Zoobook EHR review summaries overview

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(40)
5(113)

What do users say about Zoobook EHR?

Reviewers appreciate Zoobook EHR for its responsive and knowledgeable customer support, noting quick replies and ongoing assistance even after initial setup. They feel the support team is approachable, helpful with troubleshooting, and adapts the system to meet specific needs, though some mention occasional delays and the need to contact support for certain changes. They report improvements in support quality over time. 

Users say Zoobook EHR is user-friendly and easy to navigate, with a straightforward interface and accessible training resources. They find the learning curve manageable, but some mention initial challenges for beginners and desire more hands-on practice during training.

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Who uses Zoobook EHR?

Based on 153 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Mental Health Care
Non-Profit Organization Management
Health, Wellness and Fitness
Telecommunications
Others

Use cases

Mental Health
Electronic Medical Records
Therapy Notes

Zoobook EHR's key features

Most critical features, based on insights from Zoobook EHR users:

Compliance tracking
Medical billing
Claims management
E-Prescribing
Clinic interoperability
Decision support

All Zoobook EHR features

Features rating:

Appointment scheduling
Charting
Claims management
Claims scrubbing
Clinic interoperability
Coding assistance
Compliance tracking
Confirmations/Reminders
Decision support
Employee management
EMR/EHR
E-Prescribing
For mental/behavioral health
HIPAA compliant
Initial assessments
Insurance eligibility verification
Meaningful use certified
Medical billing
Multi-Provider practice
ONC-ATCB certified
Order entry
Patient records management
Practice management
Progress notes
Telemedicine
Therapy notes
Treatment planning

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Zoobook EHR pricing

Value for money rating:

Starting from

100

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Zoobook EHR price and value

Value for money rating:

To see what individual users think of Zoobook EHR's price and value, check out the review snippets below.

“The note-writing assistant is intuitive, fast, and remarkably accurate—it understands clinical nuance and helps streamline documentation without sacrificing quality.”
DW

Deborah W.

Clinical Director

“Also, I can add in different clients for groups, and I can add different notes or copy&paste for the same note for each client.”
JL

Jami L.

Mental Health Therapist

Zoobook EHR customer support

What do users say about Zoobook EHR customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Zoobook EHR customer support.

Widely noted by reviewers, Zoobook EHR’s support team is highly responsive and resolves issues quickly, even outside regular hours.

A significant portion of users appreciate the friendly, knowledgeable staff who are approachable and consistently helpful.

Common user feedback highlights the ease of contacting support via email or direct phone, making assistance readily accessible.

Frequently reported by users, ongoing training and personalized help from the support team are key to making full use of Zoobook’s features.

Support options

Chat
Email/help desk
Faqs/forum
Knowledge base
Phone support
24/7 (live rep)

Training options

Webinars
In person
Live online
Documentation

To see what individual users say about Zoobook EHR's customer support, check out the review snippets below.

“Its easy to use and anytime I need help I know I can simply send an email and my request is usually taken care of in minutes”

RG

Rachel G.

Director of Operations

“I like how quick of a response I get whenever I contact Zoobook for support.”

ET

Ethan T.

Medical Records Clerk

Zoobook EHR FAQs

Q. Who are the typical users of Zoobook EHR?

Zoobook EHR has the following typical customers:
Small Business, Large Enterprises, Mid-size Business, Freelancers

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Q. What level of support does Zoobook EHR offer?

Zoobook EHR offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep)

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