Ease of inventory control from the ordering, receiving and dispensing process!
Receiving and Dispensing of inventory. I like that your entire order is on one line and you can receiving what came and hold on what didn't (if something was back ordered, which that happens alot!) I also appreciate being able to look up what was received and what is left in inventory at a glance!
So far everything is great. The customer support is also great. In the beginning I had a few questions, but my Sales Rep, was right there the entire time! (this isn't a con but I had to fill the spot :)
We appreciate the positive words about our software; we have worked hard to create a great inventory management system and it helps to hear that you find it easy to use.
We continue to focus on improving ArbiMed based on user feedback since our customers are important to us.
Thanks for your business and taking the time to share your user experience.
Likelihood to recommend: 9/10
Overall I really like the software. It has helped me understand the inventory in my office immensely.
I like how easy the software is to use and how it gives me the information I want. For me, the most important features were 1. ease of use for my staff because if it's not easy, they're not going to use it, and 2. giving me the information I need to make purchasing decisions quickly and accurately. This meets those criteria.
There's one spot in my business where we have a set of different items that can be used and purchased as a set or as individual items and so far there's no way to easily keep track of this inventory because the software can only identify a quantity of the same item as a set, not different items. This is the biggest thing I wish they would fix.
Warm Greetings Beth,
Thank you for taking the time to provide a great review. We are happy to hear that overall, you are pleased with the software. Our goal is to meet all of customers inventory management needs. With that said, thank you kindly for the improvement suggestion. "set of different items that can be used and purchased as a set or as individual items and so far there's no way to easily keep track of this inventory because the software can only identify a quantity of the same item as a set, not different items."
I've submitted the opportunity to our development team. Someone will be in touch with you as soon as we identify a resolution. Thank you for your business and we look forward to meeting all of your businesses inventory needs.
Likelihood to recommend: 8/10
Good afternoon, our office has been using your inventory program for a few months now and there are some pros and cons to the system. Let me start by saying I love the layout of the program it is very easy to read and maneuver around but there are a few things that could be a little more user friendly such as always having to refresh after every task and when you run a report you have to click on details for each patient in order to see what the patient purchased so I feel like it is defeating the purpose. When you print out a report you should be able to visualize every purchase the patient's made for the day not have to go in and out of each patient. I have also noticed that the system tends to go off line a lot which tends to slow you down because now you have to sign back in and then check to make sure the last patient information you were working on was actually put into their chart. I know that ArbiMed is a fairly new company so I understand that it takes some time to work out all the kinks so hopefully this feedback will help when you go to update the system. If you have any other questions please feel free to call me. Thank you. Carolyn Gruff RN Re-Vita' Life Nurse Manager An Axia Women's Health Care Center 239 Hurffville-Crosskeys Road Suite 250, Sewell NJ 08080 Phone: 856-262-4750 EXT: 1833 Fax: 856-262-1635 Email: Carolyn.email@example.com Good afternoon, our office has been using your inventory program for a few months now and there are some pros
The program is visually appealing and very easy to maneuver around in.
Where to begin! please read the overall experience section that way I am not duplicating my answers.
Hello Carolyn, We realize how valuable time is in a medical environment. That said, we want to thank you for taking the time to provide a review. We strive for 5 stars but we are grateful for the opportunity to improve our software. We always use customer feedback to improve our service. As any business, our goal is to provide you with an exceptional experience. I'm sorry to hear that some of the functions were tedious. I have shared your improvement suggestions with our development team. We are continuously improving our capabilities so I'm certain your suggestions will be captured and improved upon. Thank you again for the opportunity to manage your inventory.
Likelihood to recommend: 5/10
We were looking for a simple to use inventory system with an easy interface that any of our staff members could use. ArbiMed fitted all our needs. That fact that it is flexible and does not have a steep learning curve has meant that even the least computer savvy staff member can easily scan items out. Entering new items and adjusting the count is also quick and simple to do. The support team have always quickly replied to emails and been very helpful. They are always pleasant and willing to answer any questions that we have had.
The software is used by multiple people in our clinic. The system is easy to navigate and does not take long to learn. It is flexible and we have been able to create our own custom items with no difficulty. As we are out of the USA we do not use all the features that are offered, so being able to tweak it to fit our needs has been invaluable.
I have no complaints, the system works very well for us.
Carole, We are thrilled you are enjoying our inventory management software. We appreciate your business and value your opinion. Thank you kindly for taking the time to write such a wonderful review, we appreciate it ! We look forward to a long business relationship and helping your business stay efficient and your inventory accurate.
Likelihood to recommend: 10/10
Solving the guessing work of how much of everything we use and when to restock.
User friendly, simple to set up, practical, can be easily customized to a specific location or employee.
tough one, but I think having the scanner attached to the computer is my least favorite especially when you have a lot of items to scan. So maybe having a wireless one would be much more sufficient.
Thank you kindly for the wonderful review. We appreciate your feedback.
In regards to the scanner, our system is compatible with several different units. I spoke with the developers and they were confident that the scanner provided at no-charge should be wireless with bluetooth capabilities.
Please try to activate the bluetooth capability on your computer and unplug the scanner from the charging cord, it should work.
If that doesn't work, you are able to purchase any compatible scanner to make your operation more efficient.
We don't sell them but there are several options available online.
Feel free to give our customer service number a call if you have any issues.
Toll Free @ 1-855-662-5252
Thank you kindly for using Arbimed!
Likelihood to recommend: 10/10
Only $100 per month for one office, and up to 5 users.
$5 for each additional office and $50 for additional 5 users, per month.
Free Demo available!