Pulse Reviews - Pros & Cons, Ratings & more

Fishbowl

NetSuite

inFlow Inventory

Hybrent

Pulse's Buy & Bill Module streamlines the management of injectables, infusions, vaccines, and more.

Pulse

Linux

Web-based

Windows

iPad

It has been a wonderful learning experience and while I am not responsible for the numbers at th eoffice  I'm sure the person in charge will enjoy using those benefits.

Administrative Admin

And I love the fact that at the end of the day I can see how many of what products I have sold. So yes I am happy with the program it just needs to be alittle bit more user friendly.

President

Since contacting ArbiMed, we have had a great experience. We have an inventory solution that is both user friendly and complex enough to handle our unique and individualized requirements.

VP Supply Chain

I have enjoyed working with the people at Arbimed as they seem committed to providing the best possible user experience.

Accounting Supervisor

The support team have always quickly replied to emails and been very helpful. They are always pleasant and willing to answer any questions that we have had.

Executive Assisstant

I like that the software allows our company to keep track of what items we use most frequently and helps to order an appropriate amount based on our history of ordering.

Nurse Manager

The cost is so affordable. I would have to say that it is the best program I have used by far.

Project Manager

This software is so complete. The ability to trace a product it's great.

Informatics Systems Manager

System looks like a good option for us. We just implemented and are looking into how we can integrate with our EMR.

Inventory Control Manager

User friendly, excellent customer service, and top notch staff.

Assistant Practice Administrator

Only downside to the system is they don't have many features for IVs.

Cloud I.T. Architect

Lack of documentation resources as well as user interface polish and consistency.

It is very accurate with keeping track of Lot# and Expiration dates and cost; even if the price changes. I can customize it for me and is very user friendly.

Care Coorinator

There is no integration to Netsmart as promised. Finding inventory after it has been uploaded using the search function is difficult and impossible at times.

Financial Operations

This software is relatively easy to use and to onboard for new teams. It has become an integral part of our processes.

The program is ok once you figure out how to upload everything but difficult to use.

Ease of inventory control from the ordering, receiving and dispensing process!

User Friendly

Hello, 

We appreciate the positive words about our software; we have worked hard to create a great inventory management system and it helps to hear that you find it easy to use.

We continue to focus on improving ArbiMed based on user feedback since our customers are important to us. 

Thanks for your business and taking the time to share your user experience.

ArbiMed Team


Great inventory system 

Recently changed from Arbimed to Pulse.  Many of the features that made things simple seems to have been removed, like duplicating previous invoices from the patient view.

Pulse Inventory Managmenet

Thank you for your feedback. We apologize for the communication issues and any inconvenience caused by our recent updates. We appreciate your input! You can contact us at support@elevateht.com anytime.

We look forward to making your experience with Pulse better.

Pulse is a great application for keeping track of inventory. It is simple to navigate and offers adding new patients a breeze. It has nice safety features such as a pop up message should the dosage given is different from the last. While simple to use, there are occasional glitches when inputting medications into the system and could work on making certain tasks more effective. For example, the safety feature mentioned above prompts a response with each medication being given. So if I am dispensing 4-200 mg Actemra, I have to type a response each time, even if the total dosage still adds up to 800 mg. For example, even if the previous dosage was 2- 400 mg Actemra. This process can be streamlined to be more efficient.

Fantastic program for tracking medication inventory

The staff at pulse are very helpful and always available when needed. [sensitive content hidden] has been an asset to me teaching me how to get the most out of this inventory system so we can improve productivity with the least amount of product loss all of which increases company revenue. Customer service is excellent!

Customer review from Revitalife

Pulse is user friendly and a great inventory program

User Friendly Inventory Software

Good system 

Pulse is a very good program overall and I think it could be a great addition to other medical offices.

Pulse is great! 

Hello Sylvia! Thank you for your review!

We are grateful to hear that you have been having a great experience with Pulse! We apologize for the issues with scanner connectivity. We hope the scanners we recently sent to your clinic will greatly improve your performance. Please contact our support team if you have any issues.

it is a great experience to have been able to bring a new app in to office to track medication and billing

Great product for use in Dr office 

Pulse has been easy to use, and keep track of out going medication.

Pulse Review

Hello Claudia! Thank you for your review!

We are grateful to hear that you have been having a great experience with Pulse! We apologize for the issues with scanner connectivity. We hope the scanners we recently sent to your clinic will greatly improve your performance. Please contact our support team if you have any issues.

Practice Administrator

I enjoy using Pulse. I never have any issues. 

Review for Pulse 

Overall Pulse

Implementation was streamlined without issues. Training has been informative.

Pulse Implementation and Use

Great Experience

I would describe my overall experience a good 7 out of 10 

Receptionist 

I have way more time to spend on patient care. We’ve saved thousands of dollars this year by using this software. 

Easy to Use with great support 

Overall I really like the software.  It has helped me understand the inventory in my office immensely.

Great software for attacking the inventory monster

Warm Greetings Beth,
Thank you for taking the time to provide a great review. We are happy to hear that overall, you are pleased with the software. Our goal is to meet all of customers inventory management needs. With that said, thank you kindly for the improvement suggestion.   "set of different items that can be used and purchased as a set or as individual items and so far there's no way to easily keep track of this inventory because the software can only identify a quantity of the same item as a set, not different items." 

I've submitted the opportunity to our development team. Someone will be in touch with you as soon as we identify a resolution.  Thank you for your business and we look forward to meeting all of your businesses inventory needs.   

I already filled all of these out and you sent me another request.  don't have time to continue.

negative

Hello Beth, 
Thank you for taking the time to post a review. I'm sorry you are experiencing difficulty with formatting the reports. I'd love to speak to you to see if I may assist with ease of use. If you have a moment, please give me a call directly 855-662-5252 ext 006 or you may reach me on email @ edyta@arbimed.com. I'd love to see if I can assist with any concerns so that we may earn a 5 star review from you next time.  Thank you for using Arbimed Inventory Solutions. 

We were looking for a simple to use inventory system with an easy interface that any of our staff members could use. ArbiMed fitted all our needs. That fact that it is flexible and does not have a steep learning curve has meant that even the least computer savvy staff member can easily scan items out. Entering new items and adjusting the count is also quick and simple to do.  
The support team have always quickly replied to emails and been very helpful. They are always pleasant and willing to answer any questions that we have had.

Easy to use inventory system

Carole, We are thrilled you are enjoying our inventory management software.  We appreciate your business and value your opinion. Thank you kindly for taking the time to write such a wonderful review, we appreciate it !  We look forward to a long business relationship and helping your  business stay efficient and your inventory accurate. 

We have been using this software for a little over 2 years. There have been major improvements over that time and the Arbimed team has been very receptive to our needs. This software has become a key part of our warehouse and inventory management process! 

Excellent Product

Inventory has been much easier. and I love the fact that at the end of the day I can see how many of what products I have sold. So yes I am happy with the program it just needs to be alittle bit more user friendly.

Keeping track more efficiently

Hello Valerie, 
Thank you kindly for taking the time to provide a review. We value your business and your opinion of our product. We are consistently striving to improve our functionalities to better serve our customers. As such, we very much appreciate your improvement suggestion.  "NOT have to go out of the stock to add a new patient after you have entered all the info in, then come to find out the patient has not been added yet. You should be able to hit the add patient right from the stock/dispense screen right then and there. Instead we have to go to add the patient first, then go back and scan all the items again and dispense." 
I have submitted your improvement suggestion to our development team and someone will be in touch as soon as we have a resolution.  Thank you again ! 

Solving the guessing work of how much of everything we use and when to restock. 

Very satisfied customer! 

Hi Julie, 
Thank you kindly for the wonderful review. We appreciate your feedback. 

In regards to the scanner, our system is compatible with several different units. I spoke with the developers and they were confident  that the scanner provided at no-charge should be wireless with bluetooth capabilities.  

Please try to activate the bluetooth capability on your computer and unplug the scanner from the charging cord, it should work.  

If that doesn't work, you are  able to purchase any compatible scanner to make your operation more efficient.

We don't sell them but there are several options available online.   
Feel free to give our customer service number a call if you have any issues.  
Toll Free @ 1-855-662-5252
Thank you kindly for using Arbimed! 

I still have not got the system up and running, currently having a problem with the scanner and my I-pad. I have called and e-mailed to get help and not received any help yet . If this software really does what I was told it would it will be a great fit, but I haven’t seen great things yet.

Inventory

Tia,  Thank you for taking the time to post a review and provide us with your valuable feedback. I'm sorry you are having a difficult time reaching our customer support  team and experiencing issues with scanning.  We strive to provide our customers with exceptional service, as such, I have escalated your issue to our development team and advised management of your challenges with support. Someone will be in touch to discuss a resolution. Thank you for your business and opportunity to improve your experience. 

Pulse Reviews (2025)

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