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DealerCenter
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Dealer management software for independent auto dealerships
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DealerCenter - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: September 2025
DealerCenter overview
What is DealerCenter?
DealerCenter is a cloud-based, centralized dealer management system designed to support the day-to-day operations of independent automobile dealerships - including both new and used car lots. Supported by mobile integration with native DealerCenter and DealerCenter mobile apps for iOS and Android platforms, staff can oversee car sales remotely from the forecourt or auction house. Key features include inventory management for recording and reviewing vehicle stocks, running reports and managing costs while querying car histories via AutoCheck, NMVTIS and Carfax integrations. The AutoStructure feature supports desking actions with automated loan calculations and deal structuring, leveraging dual-channel lender management tools and contract / documents management to centralize sales paperwork. Accounting support is provided through direct QuickBooks integration that eliminates duplicate data entries and offers RFC management for Buy-Here-Pay-Here (BHPH), alongside scheduled reporting options. Coupled credit bureau services give access to consumer credit checks while promising compliance around every transaction, with fraud protection and authentication measures built in. Additional DealerCenter features span website promotion and marketing functions, inviting the customization of professionally-styled dealer websites from templates and the online posting of adverts listing inventory vehicles to third-party channels such as AutoTrader, eBay Motors, TRUECar and Craigslist.
Who uses DealerCenter?
By industry, DealerCenter reviewers are most commonly professionals in automotive (92%). The most frequent use case for DealerCenter cited by reviewers is auto dealer (78% of reviewers).
What do users say about DealerCenter pricing?
Most reviewers indicate that DealerCenter delivers strong value for money, citing its comprehensive features and competitive pricing. However, some users report high costs, hidden fees, and billing frustrations, and feel pricing transparency could be improved.
Starting price
per month
Pros & Cons
Assistance
Navigation
Operations
Responsiveness
DealerCenter’s user interface
DealerCenter pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.8
Features
4.8
Ease of use
4.8
Customer support
4.9
Reviews sentiment
What do users say about DealerCenter?
Users say DealerCenter streamlines dealership operations by centralizing inventory, deal management, website, and customer communications in one platform. They appreciate its user-friendly interface, robust CRM, and customizable features, which help save time and boost efficiency. Most feel support staff are knowledgeable and responsive, assisting with setup, training, and troubleshooting. They find pricing competitive compared to similar products, especially for small and independent dealerships.
Reviewers indicate the learning curve can be steep due to the system’s depth, but training resources and support help ease adoption. Some report occasional software glitches, slow load times, and limitations in website customization, but they value ongoing improvements and integration with third-party tools.
Select to learn more
Who uses DealerCenter?
Based on 1,476 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
DealerCenter's key features
Most critical features, based on insights from DealerCenter users:
All DealerCenter features
Features rating:
DealerCenter awards
DealerCenter alternatives
DealerCenter
Starting from
40
Per month
Quickbase
Starting from
35
Per month
QuickBooks Enterprise
Starting from
2210
Per year
LeadSquared
Starting from
No pricing info
DealerCenter pricing
Pricing plans
Pricing details:
User opinions about DealerCenter price and value
Value for money rating:
Of 93 reviews that provide robust commentary on DealerCenter's price and value, 71% mention it in a positive light.
Most reviewers indicate that DealerCenter offers good value for money, highlighting its comprehensive feature set that includes CRM, inventory management, and credit pulls, all at a competitive price. They appreciate the cost savings achieved by switching from other services and the ability to migrate data at no additional cost. Users find the pricing flexible, with options to add products as needed, and mention the availability of a free trial. They also note that DealerCenter is more affordable compared to other DMS systems, providing significant value for the price point.
However, some users report concerns about the cost, mentioning that it can be high and that there are additional fees for certain features. They also express frustration with billing issues and hidden charges. Some reviewers feel that the pricing could be more transparent and competitive, especially when compared to newer products on the market.
, and
To see what individual users think of DealerCenter's cost and value, check out the review excerpts below.
Jason A.
VP Operations
DealerCenter integrations (4)
Integrations rated by users
We looked at 1,476 user reviews to identify which products are mentioned as DealerCenter integrations and how users feel about them.
Integration rating: 5.0 (1)
Integration rating: 4.0 (1)
DealerCenter customer support
What do users say about DealerCenter customer support?
Customer support rating:
We analyzed 643 verified user reviews to identify positive and negative aspects of DealerCenter customer support.
Widespread user sentiment highlights responsive and knowledgeable support staff who guide users through setup and customization.
A significant portion of users praise reps for quickly resolving issues and providing dedicated, personalized assistance.
Broad user base values the willingness of support to spend time ensuring users understand features and workflows.
Common user feedback notes support is available even outside standard hours, with callbacks and follow-ups ensuring problems are fixed promptly.
Support options
Training options
To see what individual users say about DealerCenter's customer support, check out the review snippets below.
“Working with the support staff, she has been worth her weight in gold, as she has walked me through all of the necessary stages that I needed to know, the software gives you some valuable tools that allow you to be able to figure some things out in advance that helps you to better present your product to your customer.”
Leemon P.
Owner/Dealership
“Nereyda Chavez provided great Service customer service, she answered all my questions and assistant us along the way with each step in setting the account and maintaining it.”
Mike T.
Owner
“The System is solid, we haven't had not many issued but when we did it was resolve withing minutes, customer services and the tech have excellent knowledge on their system.”
Edgar J.
General Manager
DealerCenter FAQs
DealerCenter has the following pricing plans:
Starting from: $79.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
Q. What are the benefits of using DealerCenter?
Q. Who are the typical users of DealerCenter?
DealerCenter has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does DealerCenter support?
DealerCenter supports the following languages:
English
Q. Does DealerCenter support mobile devices?
DealerCenter supports the following devices:
Android, iPhone
Q. Does DealerCenter offer an API?
No, DealerCenter does not have an API available.
Q. What other apps does DealerCenter integrate with?
DealerCenter integrates with the following applications:
QuickBooks Online Advanced
Q. What level of support does DealerCenter offer?
DealerCenter offers the following support options:
Email/Help Desk, Phone Support, Chat
