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Digitail Logo

The best cloud-based veterinary practice management software

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Table of Contents

Digitail - 2026 Pricing, Features, Reviews & Alternatives

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: February 2026

Digitail overview

What is Digitail?

Digitail is the leading AI-native, all-in-one platform built to power every part of your veterinary clinic, from scheduling and exams to billing, inventory, and client communication.

Trusted by over 10,000 veterinary professionals worldwide, Digitail helps teams work smarter, see up to 2× more patients per day, and finally get home on time.

With 15+ built-in AI workflows, 30+ integrations, and a connected Pet Parent App, Digitail unifies your medical records, payments, and communications in one seamless cloud platform.

Features like AI SOAP dictation, smart charge capture, automated follow-ups, and real-time inventory tracking eliminate manual work and missed revenue, so your team can focus on care, not clicks.

Enjoy migration, white-glove onboarding, and dedicated support from real vet professionals who understand your day-to-day.

See Digitail in action by booking a free, personalized demo today!

Starting price

Free
view pricing plans
try for free

Pros & Cons

Consultation Management

Customer Support

Ease of Use

Inventory Management

Online Billing

Pricing

Digitail’s user interface

Ease of use rating:

Digitail pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(3)
3-4(11)
5(70)

What do users say about Digitail?

The inventory module could be improved has far adding reorder points and reorder amounts.

Select to learn more


Who uses Digitail?

Based on 84 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Veterinary

Use cases

Veterinary

Digitail's key features

Most critical features, based on insights from Digitail users:

Billing & invoicing
Inventory management
Payment processing
Treatment planning
Client management
Prescription processing
Confirmations/Reminders

All Digitail features

Features rating:

Activity dashboard
AI copilot
Alerts/Notifications
API
Appointment scheduling
Billing & invoicing
Calendar management
Charting
Client management
Communication management
Confirmations/Reminders
CRM
Customer database
Data import/export
Document management
Document storage
Electronic payments
Electronic signature
Email reminders
EMR/EHR
E-Prescribing
Generative ai
Historical reporting
Inventory management
Invoice management
Live chat
Medical billing
Patient intake
Patient portal
Patient records management
Payment processing
Prescription processing
Reminders
Reporting & statistics
Self service portal
SMS messaging
SOAP notes
Status tracking
Task scheduling
Telemedicine
Template management
Third-Party integrations
Treatment planning
Workflow management

Digitail alternatives

Digitail logo
visit website

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
DaySmart Vet logo
visit website

Starting from

116

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
ezyVet logo
visit website

Starting from

260.5

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Shepherd logo
visit website

Starting from

299

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Digitail pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Mobile

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Cloud-based
  • SOAP Medical Records
  • Scheduling & Online Booking
  • Inventory Management
  • Billing & Payments
  • Wellness Plans
  • Email Campaigns
  • Pet Parent App
  • Reporting & Analytics
  • Flowboard
  • 40+ integrations
  • See all features and details on our website

Growth

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Everything in Mobile
  • Tails AI Scribe
  • Smart Dental Charts
  • Whiteboard
  • Boarding Calendar
  • Room Management
  • Anesthesia & Vitals Monitoring
  • Advanced Marketing Suite
  • Dosage Fuidelines Setup
  • Clinic Health Dashboard
  • + Much More

Growth AI

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Everything in Growth
  • Tails AI Assistant
  • Tails AI Intake
  • Tails AI Scribe
  • Tails AI Medical Record Summaries
  • Tails AI Voice to Invoice
  • Tails AI Practice Manager
  • Tails AI Commission Calculator
  • Tails AI Concierge
  • Tails AI Discharge Notes
  • + Much More

Enterprise

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Clinic Network Directory
  • Network Performance Dashboard
  • Bulk Products & Services Configuration Across Clinics
  • Clinic Group Rules
  • Change Management & Auditing
  • + More

User opinions about Digitail price and value

Value for money rating:

To see what individual users think of Digitail's price and value, check out the review snippets below.

“The online booking and client app have made it easier for pet owners to stay connected and engaged in their pet’s care, and we’ve been able to provide clear estimates and communication without adding extra steps to our workflow.”
KS

Kaitlynn S.

Practice Manager

“I loved the Shepherd software interface and invoice/flow task board/medical record combining but ultimately I chose Digitail because of the client facing app, telemedicine - virtual lobby and mapping for mobile house calls.”
AS

Anne S.

Veterinarian

Digitail integrations (12)

Integrations rated by users

We looked at 84 user reviews to identify which products are mentioned as Digitail integrations and how users feel about them.

Vetcove logo
Vetcove

Integration rating: 4.6 (6)

This is our main ordering platform

Integration with Vetcove is important because it streamlines inventory ordering and supports a seamless online pharmacy experience. It allows us to easily compare vendors, place orders efficiently, and ensure our clients have convenient access to med

Verified reviewer profile picture

Christopher M.

CEO

1/2

Integration rating: 5.0 (3)

Flawless! It works very well

I've tried to use it, but it did not work and it kept dropping out

DT

Darrin T.

Owner operator

1/2
Stripe logo
Stripe

Integration rating: 4.5 (2)

Connected, disconnected, not connected, too many issues, would not work. Another failed integration from AI Vibe Coding not being checked before releasing to the general public.

We need to accept payments

Verified reviewer profile picture

Mark H.

Founder and CEO

1/2
Text Blaze logo
Text Blaze

Integration rating: 5.0 (1)

Saves staff a lot of time when texting/emailing clients.

HW

Heather W.

Practice Manager

Digitail customer support

What do users say about Digitail customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Digitail customer support.

Widespread user sentiment highlights Digitail's support team as friendly, responsive, and consistently helpful during onboarding and daily use.

A minority of users report experiencing slow, inadequate, or even nonexistent customer support, especially regarding troubleshooting.

Support options

Email/help desk
Faqs/forum
Knowledge base
Chat

Training options

Webinars
Documentation
Live online
Videos

To see what individual users say about Digitail's customer support, check out the review snippets below.

“They have a great customer service and get things worked out quickly and efficiently.”

DR

Donna R.

Veterinarian

“Also, they provide great customer support, the entire team from Digitail is always ready to help.”

AL

Anca L.

Veterinarian, Manager

“This is a Romanian-based company that rolled out into the US market way too soon without the proper tech support.”

NW

Nancy W.

Admin Mgr

Digitail FAQs

Q. Who are the typical users of Digitail?

Digitail has the following typical customers:
Freelancers, Small Business, Large Enterprises, Mid-size Business

These products have better value for money


Q. Does Digitail support mobile devices?

Digitail supports the following devices:
iPhone, iPad, Android


Q. What level of support does Digitail offer?

Digitail offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

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