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OneCause
4.7
(323)

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Powerful Fundraising Solutions

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OneCause Pricing

Pricing overview

Value for money rating

4.5

/5

323

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Pricing details

OneCause offers various plans for any sized organization.

For accurate price information, contact OneCause directly.

Plans differ depending on whether interested in the Auction & Event, Online Fundraising, Event Streaming, Text2Give, or Peer-to-Peer plan, as well as which tier (essentials, professional, or enterprise) is selected.

What users say

Appreciated the reduced event cost this year. Loved the virtual help day-of.
The platform was resonably priced and relieved some of the work that goes into the auction. Onecause also allowed us to seamlessly move to a virtual auction this year.

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Reviewers who mentioned pricing said:

DB
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Deborah B.

Nonprofit Organization Management, 11-50 employees

Used other for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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One Cause has simplified our fundraising efforts...

Reviewed 3 years ago

Very positive experience with One Cause and we are pleased with its performance

Pros

Simplicity of use and customer service was a huge sale for us

Cons

Additional cost for extra platforms- wish it was one fee for all services

Vendor response

Deborah, Thanks for the feedback! We love hearing our platform is easy to use and we're grateful you're a part of our group of #FearlessFundraisers!

LA
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LISA A.

Nonprofit Organization Management, 1-10 employees

Used other for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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We're happy OneCause users

Reviewed 3 years ago

Overall, we're very happy with OneCause. It's got the features we want, it's reliable, and customer service is second to none.

Pros

This year, I'd say what I like most is that it allows us to hold silent auctions despite COVID but in general the software works like it's supposed to and offers all the features we want. Additionally, I can't say enough about their customer support -- they are knowledgeable, prompt, and cheerful while they help you. This replaced some older auction software that didn't allow for mobile bidding. For the most part our guests love the mobile bidding. It's fun and keeps everyone interested until the last minute of the auction.

Cons

The cost makes us stop and consider alternative products every once in a while. Also, there are MANY reports to choose from, which is great, but I spend a lot of time finding the one I want. It'd be nice if they were organized differently.

Vendor response

Thanks for this helpful review, Lisa! We're so glad we could help support your mission in this unprecedented year. Keep on fundraising!

TB
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Tammy B.

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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I've used it for 5 years now and appreciate the many facets of the software, esp. the reports.

Reviewed 8 years ago

While I appreciate BidPal very much and see how it's benefited our organization through the years, I still think the cost is much too high considering the high cost of the add-ons. The auction listings are still far too limiting. I've submitted various ideas through the years, but none have been brought to fruition. There should be the ability to be able to modify the appearance of the font, so...

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Tammy, we appreciate the feedback! BidPal is proud to offer several Mobile Bidding and Fundraising Software packages at varying price points to meet the budget of any nonprofit. Our Full Service Mobile Bidding pricing options are among the industry's lowest. Your additional feedback has been forwarded along to our development team who is always looking for ways to further enhance our product. We encourage you to continue sharing your thoughtful suggestions via our idea exchange at bidpal.com/share-an-idea/ Best, Joshua Meyer Marketing Director

RW
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Rachel W.

Nonprofit Organization Management, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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One Cause Great For NonProfit Fundraising

Reviewed 7 months ago

Overall it was a very positive experience! I loved how helpful the customer service/support staff were throughout the entire process. I would reccomend this product to other nonprofits looking fo ra software for fundraising and silent auctions.

Pros

I liked that the software was pretty user-friendly for the most part. It was nice how many different avenues they had to learn more about the software that you had purchased (OneCause University, shorter demo videos, help pages). I also loved the customer service. Any time I had a question, it was answered quickly and completely. We utilized BidPal the most for our Silent Auction fundraiser. It was very easy to understand, input items, add pictures, and price the items. The people at our event loved it once they got logged in and talked about how nice it was to know when you've been outbid, etc.

Cons

I didn't love the amount of emails they sent. There were probably 3-5 marketing emails a week. I'm sure there was a setting somewhere that I could've gone in and unsubscribed but it would be better if they didnt automatically send to you in the first place. The only other complaint that I had would be with the check-in/out app for Bid Pal. The SmartPay app was just not great. It was slow, didn't work very well, and logged us out after every customer we looked up.

NH
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Natalie H.

Health, Wellness and Fitness, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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OneCause Review

Reviewed a year ago

We've overall had a great experience with OneCause. The customer service is key and probably one of the most important aspects to us because we are a small organization. The price keeps rising which is tough and it would be great if tiered pricing was considered for smaller budget operations. When the price keeps going up it is tough.

Pros

We pivoted to OneCause in 2020 and it has been a game changer. The ease of uploading and the broadening of our existing base of supporters through posting online has made an impact in our revenue. The ease of collecting payments is so important and has caused much less stress.

Cons

The photo quality, size, and ability to add multiple photos could be better. It's a little tricky to navigate initially, but the customer service is great! The check-in at live event wasn't smooth and the ability to swipe a card would be so much easier.

Vendor response

Thank you so much for the thoughtful review, Natalie. We love hearing how helpful our support team was to your fundraising experience. Grateful to partner with your organization!

PB
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Paul B.

Primary/Secondary Education, 51-200 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Auction Software and Customer Service

Reviewed 3 months ago

Switching to this software really improved the quality of our annual Auction and helped us reach a new level. We have used the software for 5 years now and are very happy with the quality and service we receive (taking into account the comments about the old software being better than the new software).

Pros

This online bidding software is incredibly user-friendly for our bidders and has very good administrative options for our Auction team. Also, the customer service at One Cause is always excellent. We pay extra to have an on-site representative at our event, and it has always helped our event to go smoothly. Using this software is an investment, we pay around $3,000-$4,000 total to use it just for our Auction event every year, but it is well worth the cost for the amount of money we raise and the ease of use of our bidders and team.

Cons

Last year (2022) we used the new bidding software that OneCause was developing. There were many significant problems with this bidding software that made things difficult for our bidders and our team running the event. This year (2023) we were able to switch back to their older software, and that was a much better experience. We will want to continue using this older software in the future.

MD
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Mikayla D.

Fund-Raising, 51-200 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Absolutely seamless software and such a game changer for our non-profit!

Reviewed 3 years ago

I cannot fathom maneuvering the pandemic as a non-profit without the use of OneCause, much less any other year. We incorporated it into every single virtual event and in-person event and were able to stay financially stable thanks to its use. We actually surpassed our budgeting goals for the year and had the most successful mobile bidding gala silent auction in the Zoos history. We look forward to using OneCause for many years to come!

Pros

OneCause, including their mobile bidding, peer-to-peer and online giving platforms, has absolutely set the standard for fundraising software for the best price. The software has been invaluable to our non-profit, paying for itself after a single event. Our team seamlessly incorporated each platform into our in-person and virtual events with ease. The mobile bidding software is not only a breeze for...

Cons

There is truly so little that we dislike about OneCause. Our customer support contacts were so easy to reach, communicate with and work through any dilemma with. Our only "wish list" item for OneCause's mobile bidding software is simply to be able to categorize fixed price packages. That's all we can think of to improve the platform, which speaks strides of its excellence.

Vendor response

What a helpful review, Mikayla! Thank you so much for your kind words and for your partnership. Fundraise on!

LS
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Laurna S.

Farming, 1-10 employees

Used other for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Bang for Your Buck

Reviewed 3 years ago

I could be a sales rep for One Cause because I love it that much! I have influenced 3 other non-profits within my community to purchase the software. I also helped in getting them going with their setup.

Pros

After participating in the One Cause University, I felt very accomplished and capable. What I love the most, is the seemingly endless supply of functionality! The reports are amazing and easy to access. The ease of designing your event page is wonderful. Even the smallest of events appear grand when One Cause is the incorporated. I have recommended the software to 3 local nonprofits and even assisted them in getting started on the setup.

Cons

One small enhancement- I would request that within one event have the capability to divert funds into separate banking accounts. Example- Fixed price items be processed in one account, silent/ live auction proceeds in a different account. I have not used the software for an in person event, so can't speak to it's ticketing abilities.

Vendor response

We appreciate this review and your partnership, Laurna! Thank you for spreading the word to help support others' causes, as well!

JC
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Jenny C.

Primary/Secondary Education, 11-50 employees

Used monthly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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OneCause is worth it!

Reviewed a year ago

I actually enjoyed our event for the first time. Since I had someone from OneCause helping with the technical check-in, processing in person gifts and auction check out, I could visit with our guests and ask them about their bids, if they were enjoying the event and thank them for attending. It was a huge win for me!

Pros

The training classes are helpful. Software is easy to use. Any questions I had-they were there to help.

Cons

The cost. But it is worth it. It’s just hard for our non- profit to spend money on something that makes my life easier.

Vendor response

We are so happy to hear about your positive experience with our software, Jenny. Thank you so much for taking the time to write this review. So grateful to be partnered with your cause.

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Penne H.

Nonprofit Organization Management, 1-10 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Unbelievable support - like having three more employees pitching in.

Reviewed 5 years ago

The time saved with the OneCause product is really like having extra employees/volunteers. Can't imagine doing it without them.

Pros

The software did everything we needed it to and more - from selling tickets and foursomes to silent auction and day-of fixed price items...simple to implement and a nice customer facing mobile app. But what really makes the product different is the incredible support you get from their team. Regular check-in's and calls - by the time our event rolled around, they knew more about it than I did. Although it was my first year running the multi-day events, I felt extremely comfortable and confident due to the support I received from OneCause.

Cons

I have only one complaint, and that is that there's not great-looking templates for the landing pages, and when we built our own, it was kind of a process in that it has to be stored on a website rather than uploading to OneCause. I believe they're working on improving that.

EA
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Erin A.

Music, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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A successful auction earns OneCause a happy customer

Reviewed a year ago

OneCause is a great, affordable fundraising and event managing software with awesome customer service and reports/analytics.

Pros

The features that I used and appreciated the most were mobile marketing, ticketing, and reports/ analytics. The customer service at OneCause is top notch. I was responded to immediately with affective answers.

Cons

The dashboard and lingo used in OneCause could be more intuitive (donors vs supporters for example). My organization did a silent auction of mostly fine art. I was not thrilled with the low-resolution photos that were too small to see the art. If you upload more than one photo, you cannot click to see the photos unless you pause and stay on the page for several seconds. I ended up having to create a high resolution share folder and insert the link into the description of each auction package. Several donors (young and old) could not easily see the various sub-groups and only looked at the Featured Items tab so I ended up including all packages in the featured items tab.

Vendor response

Thank you so much for taking the time to write this review, Erin. We appreciate the thoughtful feedback. It is through reviews like this that we can continue to make enhancements to our products. Grateful we get to partner with your cause!

DF
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David F.

1-10 employees

Used other for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Expensive and Unreliable

Reviewed 6 years ago

Everyone has their own experience and expectations, so I will not go as far as not recommending this solution. However, there are a lot of other solutions that offer just as much for far less. I won’t be returning to this solution anytime soon.

Pros

All in one system makes the auction flow smoothly. For an out of the box system, BidPal is one of the originals in this space. The user interface is quite pleasing and easy to use from the attendee perspective.

Cons

Very expensive for the use of the app and even more expensive when you add on support staff. There is also a lot of prework that takes some skill. My recommendation, or lack of one, stems from the support staff on hand who missed the cue to show the live text to give on the screen and we fell massively short of the goal for that and I attribute this to the engagement factor being missed. The company was very quiet about the response and avoided me. Yet they had no delay in the final billing. I am not a fan of the percentage system and when I used them in 2015 this was the case. All auction items had 15% right off the top. These were items we secured for the Nonprofit, not them.

CZ
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Courtney Z.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Paws & Claws Gala Review

Reviewed 7 years ago

We've used BidPal for several years to maximize our fundraising dollars at our annual Paws & Claws Gala to benefit the Humane Society of the Treasure Coast. BidPal is a great tool! Every year, we see an increase in donations, as well as improvements in the technology. This year, we had bidders from out of state that haven't ever even stepped foot in our organization support us, thanks to BidPal's ability...

Pros

No pros were added to this review

Cons

No cons were added to this review

MW
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Michelle W.

Hospital & Health Care, 1-10 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing Technical Support

Reviewed 3 years ago

The product creates an amazing experience for our donors at check-out. However, I would like the images of the silent auction items to be larger when viewing the items from your phone. Donors often complain that they cannot zoom-in on the item, so they don't know what they are purchasing, except for what is listed in the description.

Pros

OnceCause is incredibly user friendly, even for someone who doesn't use the software often. I am not a tech person, and so I am often calling customer support and asking for help. Their representatives are always able to solve the problem and deliver exactly what I need. I could not be more satisfied with their extraordinary customer service.

Cons

The price is higher than their competitors

Vendor response

Thank you, Michelle! We're happy to be able to help you create an amazing customer experience for your fundraising!

KS
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Karen S.

Nonprofit Organization Management, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Auction

Reviewed 9 months ago

Website is too cumbersome to do for an event. there should be an option for a donate page to purchase tickets and then a link to the auction items. I would like more exports to be offered, see answer above.

Pros

The back end where you could put in the auction items and didn't have to put them in a spreadsheet. I did put the supporters in a spreadsheet with table and bid numbers and that was easily done.

Cons

I think there should be a separated place for items/donors and supporters. I had trouble getting the export that I needed to do my thank you letters. The donor thank you offered had a document that wasn't able to edit the margins in order to use my letterhead. I was not able to get one export that had company name, name, description, address, value. I am not sure why this basic export was not available. I called and the person was unable to help me. I took two exports and had to merge them.

JT
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Jodie T.

Nonprofit Organization Management, 501-1,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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OneCause for NOnprofits

Reviewed 3 years ago

We use OneCause for DIY and in-person events. The benefits of having a consultant on site for large dinner events allows staff and volunteers to focus on event details and consultants to provide support with the backend functions.

Pros

The mobile features of OneCause for special events is easy to implement and you can create attractive event webpages rather quickly. It's a great value for the tools and has made bidding on auction items and offering sponsorship packages online very effective.

Cons

Occasionally we have challenges when adding events - customer service is ok - have had to call back to get confirmation on new events.

Vendor response

We're thankful we can help support your online DIY and in-person events, Jodie! Fundraise on!

LD
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Lisa D.

Nonprofit Organization Management, 51-200 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great For Our Event

Reviewed 3 years ago

Very positive results. Appreciated the reduced event cost this year. Loved the virtual help day-of.

Pros

We were able to integrate our silent auction, live auction, spirit pull and raffle ticket sales into one platform. It was great knowing that we could easily run all cc payments at the end of the event and quickly id any o/s issues.

Cons

I am new to this position and new to OneCause software. I did not find it to be very intuitive. Once I learned "which buttons to push" it was great. Getting there wasn't as easy as learning my new i-Phone:-)

Vendor response

Love hearing you could utilize our virtual event services to help you raise more, Lisa! Fundraise on!

SD
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Susan D.

Nonprofit Organization Management, 1-10 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Meals on Wheels Review

Reviewed 3 years ago

Wonderful & extremely helpful. Help sell to 2 other charities last year that called and asked about it!

Pros

Ease of implementing our events and our auctions!

Cons

Cannot place 2 pictures per auction item (front & back) and cannot bold type the description if an items has a special aspect to make the item go higher in price.

Vendor response

We appreciate your helpful review, Susan! We also think you'll like seeing our enhancements coming in 2021. Thanks for letting us help support your mission this year!

MM
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Maria M.

Education Management, 51-200 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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JWP Auction 2017

Reviewed 7 years ago

First time user and we are thrilled with the success; reporting features on donors could be better. I would be happy to give my feedback with a BidPal rep.

Pros

Ease of use both from backend and user interface.

Cons

1. Can't split value on item that has multiple donors. 2. Limited buttons 3. Need to add comments when emailing a receipt. 4. Reports - need a complete and comprehensive summary on every donor throughout the entire campaign (monetary donations, item donations, night of event purchases, etc.)

Vendor response

Maria- Thank you for your partnership and feedback. Your BidPal Account Manager looks forward to learning more about your software suggestions during your post-event highlight call so that we can share them with our product development team to further enhance BidPal's offering. Joshua Meyer BidPal

BL
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Brittany L.

Philanthropy, 1-10 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy, comprehensive technology for a great price.

Reviewed 6 years ago
Pros

Easy to use on both the back end and for event attendees and donors. Very customize-able for all types of event needs- silent/live auction, fixed price items, ticket sales, planning, etc. Great customer service and support as well- even for last-minute needs!

Cons

There are not very many cons with BidPal. Because they are the leading technology in the field, the price may be an initial step up but it well worth it.

SW
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Susan W.

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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We are a two woman team planning a huge event - our team grew tremendously thanks to BidPal!

Reviewed 6 years ago
Pros

It is very user friendly - and the reports are amazing! Whether it is getting the most recent statistics or running table lists, or packaging auction items or donations or ads, it's there. And communicating with our donors and guests at the event was literally as simple as one click.

Cons

The software has some very specific auction based language that we would have liked to not use in some places. It also forces some numbers like the number of items left to sell, that in some cases we would rather have not used - like selling ads or sponsorships - fixed price items. The ability to eliminate or choose when to use some information or labeling visible to the donor would be better.

SS
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Shannon S.

Nonprofit Organization Management, self-employed

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Bidpal

Reviewed 3 years ago

All of my interactions with their customer service and with the software have been great!

Pros

It is a great way to track who has purchased tickets to an event. The software is easy to use and whenever I have a question, their customer service is amazing!

Cons

We are a very small organization and have not hosted enough events to justify the cost, however, it is amazing for when we do need it.

HA
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Henriette A.

Airlines/Aviation, 1-10 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Incredible Auction Platform

Reviewed a year ago

It was good but very expensive

Pros

The user-friendly front end page was very fitting for our audience and they enjoyed it.

Cons

The reports were not so great. Too many reports and not enough customizations.

Vendor response

Thank you so much for taking the time to write this review, Henriette. We love hearing how user-friendly our software is to your fundraising experience. Grateful to be partnered with your cause.

AR
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Verified reviewer

Nonprofit Organization Management, 11-50 employees

Used other for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Terrible customer service

Reviewed 5 years ago

I would recommend using GiveSmart for your nonprofit fundraising instead of One Cause. Unlike One Cause, they value your business and work hard to keep you happy and satisfied.

Pros

The potential of the platform is amazing. My company contracted with OneCause to use their text to give feature and was excited for the possibility to integrate it into our yearly campaigns.

Cons

Once we signed a contract, the customer service experience all but evaporated. We needed help to get the system set up in time for an event and received such a delayed reply that we couldn't use the system at all. When we inquired about a refund, not even one person felt compelled to respond to our inquiry. We've been sending emails into the abyss of their customer service department for 4 months!

Vendor response

Hi there - Thank you for your candid feedback. We would love to work through the customer experience with you and learn more. Our VP Customer Success, Doug Hooton will be very interested in your direct feedback and resolving to your satisfaction if you can reach back out. Thank you so much.

JH
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Jason H.

Education Management, 1-10 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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One cause review

Reviewed 3 years ago

It's been wonderful, staff is flcery responsive and helpful.

Pros

How well it manages all of the fundraising items. Their customer service is exceptional The tutorials and walkthroughs are very helpful

Cons

While the cost is reasonable, it is tough to afford for a small school like ours.

Vendor response

Glad you could utilize our support and OneCause University, Jason! Thank you for your partnership.