Auctria Pricing, Features, Reviews and Alternatives

I have been using Auctria since the days it was called Charity Auction Organizer. It handles every aspect of running a gala event that we need: ticket sales, seating, items to purchase (outside the auction items), donations, silent and live auction items, online catalog and bidding, and invoicing. Just a dream from start to finish. We purchase the Silver edition, and it more than pays for itself. I find Auctria.com to be far and above any other online auction/gala systems I've researched.

I wish Auctria.com were part of my existing donor database software features, but alas it is not. But there really isn't an affordable solution that acts as an all-in-one system.

Sheri, we accept your award! Thanks for your detailed review of why Auctria is your dream product!

For me, as the Chairperson of the Uncorked! Fundraiser, I really appreciated the organization of all the categories. Everything about the software was thorough and comprehensive and included all the essential information on the bidders on the donation items. I loved the way the bidding was tracked and bidders were notified of their status. The Dashboard was so extremely useful for referencing important...

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Perhaps you could make it more clear that after a bidder wins an item, they need to go back and complete the transaction. A few of our bidders thought that since they had already submitted their credit card information, that their credit card would automatically be debited. After a week or so of non-payment, I had to remind them to go back on the website and complete the transaction.

Thank you for taking the time to provide details here. This will certainly help others! Happy to read from the Chairperson, to the board members to the bidders all were delighted. Looks like you did lots of research and the referral from a local organization is kind. Your note here is very kind! Thank you for using Auctria. Hope you crushed your fundraising goal! Re: bidder close-out can be batched by the admin post event if there is a credit card on file. This give the organization much more control over the finances. If you want some help for next time please drop us an email hello@auctria.com.

It had promise. Seemed like a good solution for people who would be able to pay with their own credit card and then check out using that same credit card.

IF everyone would have bought their own ticket with their own credit card and then if they had wanted to do self-checkout with that same credit card THEN this software would have been a dream. Nearly a third of our auction participants wanted something different. We didn't have enough computers to handle the anomolies. We didn't have enough training to know how to back out transactions or add a charge,...

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Sorry that your experience was clearly not what we want groups to experience with Auctria. From reviewing the transactions it looks like the anti-fraud settings on your credit card processing account were too high and the charges were blocked downstream because of this. Unfortunately this isn't something we can directly control or make changes to ourselves. However, I'm happy to waive our credit card fees for the charges that were processed. For refunding a transaction there is a Refund link on the bidder activity tab which can be used to trigger a refund. Please let us know at help@auctria.com if you have any other questions about resolving any transactions.

We use the software mostly for on-line auction and will continue to use it because our supporters love it. Fast, easy, great optics and the support is there if we need it. The banking and reporting is excellent.

We find that the user manual is not always up to date or easy to use. So much material and the problem is if you are not using the software every day (for us its only two times a year) you forget and need to again go through the not so friendly user guide. We decided to pay extra for hands on Auctria help which for a NFP Charity is not ideal, but necessary.

Thanks for sharing that the supporters "love it". Many times we are asked, will our audience know what to do? and this is a clear to answer that question. Re: User Guide outdated, help us improve please, email us the page(s) so we can adjust ASAP. Appreciate you taking the time to leave a review, Mary. Best of luck fundraising for the next event!

The most fun feature was that everyone could see bids happen in real time! We hit our goal, and many of our supporters let us know that they had tons of fun seeing bids roll in, so I consider seeing the bids in real time to be an important motivator for hitting our goal. The most useful feature was the mass upload function for photos and descriptions. We had 500 items, and could never have launched on time without this feature!

The backend portal to build the website was a bit limited — for example, I would have liked to be able to change the colors on the Donate buttons to match the rest of our custom colors. However, it was still better than what I saw with other products, and once we got the hang of it, it was easy to use.

Thank you Quinn for the very detailed review. I do hope this will help others make a favorable decision to use Auctria. "We hit our goall" is the what we love reading the most! fyi- yes, you can edit the donate button colors on the website, if you want help for next time (or if you have the website still up for ongoing donations) email us hello@auctria.com and we can help.