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Auctria

Fundraising platform for online, silent & live auctions

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Auctria Pricing, Features, Reviews and Alternatives

Auctria product overview

Price starts from

$

300

/yryear
Flat Rate

What is Auctria?

Auctria - formerly known as Charity Auction Organizer - is a web-based fundraising solution that enables organizations to run auctions and organize donations. The solution helps non-profits of all sizes to conduct online, live, and silent auctions as well as track donors and bidders in real-time. Auctria is used by various types of organization including schools, cultural groups, arts groups, disease-fighting communities, and parent-teacher associations.

Key benefits of using Auctria

• Auctria offers an offline client feature that enables non-profits to download and install the program on their system and work on auctions without an internet connection.

• The solution helps users in bidder registration and enables them to capture participant contact information, seating preferences, meal choices, and credit card details.

• Auctria allows organizations to conduct, switch between, and view the status of multiple auctions.

• The platform enables users to identify auction items by using fields such as a unique item number, an image to display the item, or by tagging them as donation item or 'for sale' item.

• Auctria supports organizations at auction check out by ensuring that registered credit card bidders are able to pay for the items without having to enter any further information.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Knowledge Base
FAQs/Forum

Training options

Documentation
Videos
Webinars
Live Online

Auctria pricing information

Value for money

4.9

/5

363

Price starts from

$

300

/yryear
Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Auctria features

Functionality

4.6

/5

363
Total Features45 3 categories

Most valued features by users

Membership Management
Reporting & Statistics
Donor Management
Activity Dashboard
Data Import/Export
Mobile Access
Alerts/Notifications
Third Party Integrations

Functionality contenders

Auctria users reviews

Overall rating

4.8

/5

363

Positive reviews

98%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.46/10
Rating distribution

5

4

3

2

1

295

60

5

2

1

Pros
Easy to use, great functions, very reasonably priced, easy check in and check out...the best we have used in the twenty years we have been doing auctions.

BS

Barbara S.

This program was so easy to use, lots of features and the free version was amazing. We signed up for the payment portal also, and wow, what a breeze.

LR

Latifia R.

Auctria was recommended to us by another small non-profit organization and we are thrilled with it. There are many features that work beautifully but the novice user can also stick with the basics.

DJ

Danielle J.

Cons
I was very frustrated with the whole set up process, because of the lack of written instructions available. The sign up process for the bidders was difficult for my customers to navagate.

JV

Juliet V.

My only true concern was the "system too busy", the person was very frustrated by it. Only one person complained about the issue so I am not sure if it was a user or software problem.

KK

Karen K.

Some of the functionality on the admin end was confusing and cumbersome.

JT

Jeremie T.

Overall rating contenders

Overall Rating

Loved this auction platform

Reviewed a year ago

Transcript

Johanna: Hi, my name is Johanna and I'm a consultant. I run events for non-profit organizations, and...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

The BEST bang for your buck and more

Reviewed 2 years ago

Overall, for having this be the first and only auction software I've ever used, this has been an amazing experience. I loved learning the ins and outs of Auctria, and strongly recommend it for smaller auctions, and if the slight kinks are worked out, strongly recommend it for big auctions. There's a lot of potential with Auctria, and I'm hoping they succeed. I think they will

Pros

I loved most everything Auctria has to offer. 1.) The team there is phenomenal. I don't think I've ever gotten such instant quality support on anything so consistently in my ENTIRE life. Literally, when I send a support email, I expect a reply back in maybe a day or two. Auctria responds in less than 3 hours, sometimes in literally HALF an hour. amazing. 2.) Even without all my nonsense questions,...

Cons

1.) Auctria's only con that I found so far was with it's app and online bidding. I didn't find online bidding so seamless, when someone needs either an email address/bidding number and a password in order to log in. As I was testing the app, I found befuddled on why someone needed a password, and found that some people weren't able to make a password, effectively not allowing them to bid online. I rectified this with having online kiosks, but we definitely lost some money because of this. We might not use Auctria next year because of this which saddens me. Making the online bidding process simpler though would make my team change their minds I'm sure.

Vendor response

Thanks for sharing your auction story. Happy to read Auctria surpassed your expectation for support help. Thanks for sharing the simplicity you found with the program. Regarding the mobile app and access- bidders can be sent or given an access code to sign into the app or website without needing to set up a password. Please reach out to help@auctria.com so we can share more information and more details. Thanks for being our cheerleader and hope all your fundraising goals are surpassed.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Review of The Monterey County Pops! 2020 Uncorked! Online Fundraiser Using Auctria Software

Reviewed 8 months ago

Everyone ~ our board members, friends and family who bid on items and others who just checked us out ~ all were very impressed with the format and the ease of moving around the auction items and the readability of each of the pages. It was a very positive experience for all of us!

Pros

For me, as the Chairperson of the Uncorked! Fundraiser, I really appreciated the organization of all the categories. Everything about the software was thorough and comprehensive and included all the essential information on the bidders on the donation items. I loved the way the bidding was tracked and bidders were notified of their status. The Dashboard was so extremely useful for referencing important...

Cons

Perhaps you could make it more clear that after a bidder wins an item, they need to go back and complete the transaction. A few of our bidders thought that since they had already submitted their credit card information, that their credit card would automatically be debited. After a week or so of non-payment, I had to remind them to go back on the website and complete the transaction.

Vendor response

Thank you for taking the time to provide details here. This will certainly help others! Happy to read from the Chairperson, to the board members to the bidders all were delighted. Looks like you did lots of research and the referral from a local organization is kind. Your note here is very kind! Thank you for using Auctria. Hope you crushed your fundraising goal! Re: bidder close-out can be batched by the admin post event if there is a credit card on file. This give the organization much more control over the finances. If you want some help for next time please drop us an email hello@auctria.com.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Auctria auction review

Reviewed 2 years ago

We had a successful auction but my overall rating of auctria was a 6-7 out of 10 only because I feel there are some kinks they need to work on.

Pros

I liked that the customer service was quick to respond, I liked that the website portion was easy to use and create once I watched the tutorial.

Cons

I didn't like that the customer service reps weren't available for calls or instant messaging help. I didn't like how difficult it was to set up the credit card system I didn't like how difficult it was to set up the kiosk part

Vendor response

Thanks for the feedback Anne. As you stated Auctria's customer service is web/email/ message based and not phone support. This allows us to keep the license fee very low and more money in the pocket of the fundraiser. We do run webinars regularly, these are live events and we do open it up to Q&A at the end. If you missed a topic they webinars are available for playback too. Love for you or your team to join us. Sorry you had difficulty setting up the cc, our support team is always here to help. The good part is once its set up it's done, so there are no additional set-ups for your next auction fundraiser. Our support team is always nearby, please reachout- hello@auctria.com

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fantastic service

Reviewed a year ago

We were able to put our whole event website and catalog together in less than a week, and when we ran into any issues, the incredible help team went above and beyond, at one point working late into the night with us to get everything ready in time. Once we saw how good our auction looked, we upped our goal by $5K, and then went live. Auctria is more than a great value, it's a fantastic tool for any virtual fundraiser!!

Pros

The most fun feature was that everyone could see bids happen in real time! We hit our goal, and many of our supporters let us know that they had tons of fun seeing bids roll in, so I consider seeing the bids in real time to be an important motivator for hitting our goal. The most useful feature was the mass upload function for photos and descriptions. We had 500 items, and could never have launched on time without this feature!

Cons

The backend portal to build the website was a bit limited — for example, I would have liked to be able to change the colors on the Donate buttons to match the rest of our custom colors. However, it was still better than what I saw with other products, and once we got the hang of it, it was easy to use.

Vendor response

Thank you Quinn for the very detailed review. I do hope this will help others make a favorable decision to use Auctria. "We hit our goall" is the what we love reading the most! fyi- yes, you can edit the donate button colors on the website, if you want help for next time (or if you have the website still up for ongoing donations) email us hello@auctria.com and we can help.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Auctria Review

Reviewed 2 years ago

Overall, Auctria helped run our auction smoother. Now that I have used it once, using it in the future will be a lot easier. The price is unbeatable for what you get.

Pros

The software is very easy to use. Check in and check out was easy for people to pick up.

Cons

I didn't like that checkout didn't include what the items where. Check out people had to go to the bidder profile and then to checkout. There is a lot of features which is wonderful but it would have been nice to have someone consult us before so we knew what features we needed and others that we didn't. The software is not very user friendly to individuals that have visual difficulties. When you invert the colors, it is very hard to see buttons.

Vendor response

Thank Molly for using Auctria for fundraising with Clarity Clinic of SW Wisconsin, LTD. Happy to read that you find check in and checkout easy. Please reach to our support team for help using any features. Email: hello@auctria.com or in-app messaging. We truly want you to have the best auction fundraising experience possible. Regarding checkout and items is a bit upsetting, this is the core...

Auctria FAQs and common questions

Auctria has the following pricing plans:
Starting from: $300.00/year
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)


Auctria has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Auctria supports the following languages:
English


Auctria supports the following devices:
Android, iPhone, iPad


No, Auctria does not have an API available.


Auctria integrates with the following applications:
Authorize.net, Stripe


Auctria offers the following support options:
Email/Help Desk, Chat, Knowledge Base, FAQs/Forum

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