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SyteLine Pricing, Features, Reviews and Alternatives

SyteLine product overview

Price starts from

$

150

/momonth
Per Feature

What is SyteLine?

Infor CloudSite Industrial (SyteLine) is an end-to-end ERP (enterprise resource planning) solution designed to help discrete and process manufacturers in SMB/enterprise markets enhance production and quality, customer service, and collaboration, as well as streamline aftermarket service and maintenance using a range of features including planning and scheduling tools, quality and service management, business intelligence, and more. Infor CloudSite’s cloud deployment options provide quick and central access to all important information, helping users work more efficiently and make faster decisions.

Key benefits of using SyteLine

• Cloud-based deployment options give users the flexibility to access information anytime, anywhere, via any internet-enabled device.

• Advanced planning and scheduling tools help users determine if they have the right materials, people, machines and tools they need to manufacture an item.

• Material and inventory management tools ensure users only buy what they need, when they need it.

• Customer management tools enable users to manage all aspects of relationships with customers and prospects, from estimating through to invoicing.

• Ensure data is maintained securely and protected from issues such as intrusion, hacking and unauthorized access with security options and redundancy and disaster recovery systems.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support
24/7 (Live rep)

Training options

Live Online
Videos
In Person
Webinars
Documentation

SyteLine pricing information

Value for money

3.7

/5

63

Price starts from

$

150

/momonth
Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

SyteLine features

Functionality

3.9

/5

63
Total Features52 9 categories

Most valued features by users

Reporting & Statistics
Activity Dashboard
Inventory Management
Document Management
Reporting/Analytics
Scheduling
Quotes/Estimates
Production Scheduling

Functionality contenders

SyteLine users reviews

Overall rating

3.9

/5

63

Positive reviews

78%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.81/10
Rating distribution

5

4

3

2

1

19

30

6

4

4

Pros
The ability of this software to handle large organizational needs, integrate across departments, and produce quality reports is among the best I've seen.

TS

Tim S.

Increased inventory accuracy, better planning and scheduling, increased on-time delivery, improved customer service.

RB

Robert B.

Very Customizable to meet our needs and GREAT Customer Support. Ease of use in transitioning from old software.

JE

Jeff E.

Cons
This requires IT to intervene, for many employees, on a regular basis, to combat this ridiculous glitch.

JF

Jordan F.

Software has not running in live situation almost 1-2 years training, adjustment, problem solving, and etc. With this software price, its been the worst investment that our company made.

Reyner F.

If you modify the linked form or it's corresponding grid, it will mess up the form completely.

CM

Charles M.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Alexander Mfg. has been using Syteline to run our business for 19 years. It is a great fit for us.

Reviewed 3 years ago

A very stable business system with great support.

Pros

This ERP system does everything we need from Customer Service to Supply Chain Management. The user interface is very intuitive, new users get up to speed quickly. The financials have great integration with Excel so our CFO has his financials setup to run easily and changes to them are simple. We are also using the CRM module that comes with the system. It is pretty good, but we are looking at purchasing their full featured CRM. Overall a very good business system.

Cons

Modifications to reports are a bit tough without having a SSRS expert in house. LogicData takes care of any needs in that area for us.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

CloudSuite Industrial (SyteLine) Review

Reviewed 2 years ago

We are able to track financials, costs of manufacturing and purchasing, as well as keep track and do great reporting where necessary!

Pros

This software is the core of our business. We use it for all aspects from customer creation, order entry, to manufacturing and A/P. I like the fact that it is multifaceted in that way. We use it to the fullest benefit possible in my opinion. When add-on applications are purchased we can use them in a way that seem seamless to users using the product.

Cons

The thing I like least about SyteLine in our environment is the speed. We are on a version that is not the fastest. It is also a huge undertaking to upgrade to a newer version when necessary. Because we use it so widely where I work, it requires many resources and time!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Not for Rapid Production facilities or Users with a large shipping base (Admin of 9.01.01)

Reviewed 2 years ago

I can see the potential for manufacturers that build widgets with 6-8 week leads, but for anyone that builds any product and ships out the door in 10 days or less, stay away. There are a lot of cool things we can't utilize because of our business model, but that's on us. Rather the CFO who set us up to fail (he's no longer here). If you have the program development power and really want to take...

Pros

The Data Collections feature is by far the best experience. This module let us build our own job / job material transaction module outside of CSI. we populate the tables with the required data, and CSI does the rest. Contrary to other options I find the accounting side built really well (minus reporting) this sucks everywhere), They do have a custom built Office integration module, which makes detailed accounting analysis and customer report building so simple and easy, this makes up for poor reporting design. Our Controller is really happy with the accounting side minus stock reporting.

Cons

Reporting out right sucks. System Administration requires a lot of hours of trial and error. Not all tables update or stay current automatically. an example would be Qty's allocated to Production. This number in the inventory screen can reflect outdated information and requires an utility to be ran to bring the information up to date. There is no guide as to what fields need to have a utility run,...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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CloudSuite Industrial - helping us make better decisions every day

Reviewed a year ago
Pros

Easy navigation and access to data by Users so they can work independently without System Admin help. We are multi-tenant cloud - monthly software uplifts keep us current without major version upgrades.

Cons

Integration with our business processes was easy as the system was designed in a manner that mostly aligned with our processes. And where it wasn't we either changed processes or we used built in functionality to modify CSI to work closer to our needs. Documentation (help) is sometimes not complete and, therefore, not helpful.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

CSI Helps Us Achieve Our Goals

Reviewed 2 years ago

We are able to have real-time inventory and financial tracking that was not possible before. The flexibility of the events system allows us to handle any problem or need our users propose.

Pros

I like the ease of personalization and the flexibility of the software out of the box.

Cons

Sometimes Infor releases software before it's really ready for production use.

SyteLine FAQs and common questions

SyteLine has the following pricing plans:
Starting from: $150.00/month
Pricing model: Subscription
Free Trial: Available


SyteLine has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


SyteLine supports the following languages:
English


No, SyteLine does not have an API available.


SyteLine integrates with the following applications:
TRACK, Infor Birst


SyteLine offers the following support options:
Email/Help Desk, Chat, Phone Support, 24/7 (Live rep)

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