Infor CloudSuite Industrial (SyteLine) Pricing, Features, Reviews & Comparison of Alternatives

Infor CloudSuite Industrial (SyteLine)

ERP solution for discrete & process manufacturers

3.53/5 (15 reviews)

Infor CloudSuite Industrial (SyteLine) overview

Infor CloudSite Industrial (SyteLine) is an end-to-end ERP (enterprise resource planning) solution designed to help discrete and process manufacturers in SMB/enterprise markets enhance production and quality, customer service, and collaboration, as well as streamline aftermarket service and maintenance using a range of features including planning and scheduling tools, quality and service management, business intelligence, and more. Infor CloudSite’s cloud deployment options provide quick and central access to all important information, helping users work more efficiently and make faster decisions.

Planning and scheduling tools enable users to manage finite capacity planning and shop floor scheduling. Advanced planning and scheduling (APS) allows users to determine whether they have the materials, people, machines and tools they need to manufacture an item. Infor CloudSite Industrial (SyteLine) offers mixed mode support for ETO, MTO, MTS, etc. Quality and service management features help users manage aftermarket sales, as well as warranties and service contracts. Role-based dashboards, metrics and reports along with contextual and predictive analytics and financial and operational reports help users gain actionable insight into business performance.

Infor CloudSite enables users to track customer demand, scheduling, delivery dates and resources all from the same place. Customer management capabilities allow users to manage all aspects of their relationships with customers, from estimating to invoicing. Other Infor CloudSite Industrial (SyteLine) features include materials and inventory management, role-based information, and more. Disaster recovery and security options ensure user data is managed securely and protected against unauthorized access, intrusion and hacking.


Starting from
Pricing options
Value for money
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Business size



United States

Supported languages

Infor CloudSuite Industrial (SyteLine) screenshot: Users can get all the information they need to do their job in a single screen from the role-based dashboardInfor CloudSuite Industrial (SyteLine) intro demo - ERP for manufacturingInfor CloudSuite Industrial (SyteLine) screenshot: Understand business performance with dashboards, metrics and reportsInfor CloudSuite Industrial (SyteLine) screenshot: Infor CloudSuite Industrial (SyteLine) supports
CPQ (configure price quote) integrationInfor CloudSuite Industrial (SyteLine) screenshot: Users can personalize their user interface to fit their particular industry or teamInfor CloudSuite Industrial (SyteLine) screenshot: Manage production scheduling conveniently online

Infor CloudSuite Industrial (SyteLine) reviews

Value for money
Ease of use
Customer support
Jordan Foss

Sold as Effective Software but Falls Short

Used daily for 1-2 years
Reviewed 2018-07-30
Review Source: Software Advice

I've implemented ERP systems in highly functioning environments and used other systems on a regular basis, so I consider myself competent in understanding what I would consider basic quality. This review in part originates from frustration that my company and I face but also in hopes that a reader out there can learn more of the struggles we encountered with this ERP system. I can't imagine a situation in which this software would provide an improvement for a business even remotely similar to ours. Often, people want to eliminate an old ERP system thinking that there's something better, but in my experience, newer doesn't often translate to better. The grass is always greener on the other side.It's nice that the average user can pull data without too much training, and even turn them into dashboards that usually work. The UI also looks modern and is generally aesthetically pleasing. One of their consultants that helped us set it up was incredibly smart - but I think that helped mask what a poor deal we were getting with this software.

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One robust ERP

Used daily for 2+ years
Reviewed 2018-12-05
Review Source: Capterra

Good ERP, not great. The production planning needs a little tweak, but overall good. But be aware, you need tons of time just to get started. With so many features and configurations, not only the setup is slow, but also user training is quite a pain, maybe more than other ERPs (except for SAP).Great for production, sales and inventory management

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Rachel Krafft

Gets the job done

Used daily for 2+ years
Reviewed 2017-07-13
Review Source: Software Advice

I wish it had the option to integrate with our CRM system to get a better idea of sales for specific customers.Customizable for specific business functions Allows for PDF outputs within the software Security levels help to keep employees working within their designated sectors

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Jerome Maes

Our experience has been good!

Used daily for 2+ years
Reviewed 2017-05-18
Review Source: Capterra

It a software package that we can use to run our business processes on! Ship orders, manufture orders, etc.A pro about this software is that it is the perfect size software package for our company. We enjoy it

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Greg Underwood

ESS Team Saves the Day and the Data

Reviewed 2017-04-13
Review Source: Capterra

The Syteline ERP team at Essential Software Solutions (ESS) in Vancouver, BC, saved the day - and our data. On Wednesday, we shut the Syteline server down for maintenance. It didn't come back up. With a corrupt virtual machine, we had to restore from backup. Jim Cho and the ESS Syteline team were called and made themselves available to ensure the restore worked and the SQL transactions were updated smoothly. ESS worked many hours into the evening testing to make sure all was OK for Rulmeca on Thursday morning. With help from ESS, our data loss was minimal. Couldn't have asked for better service. If the Syteline server had stayed down, we would have had no access to orders and made no progress on our manufacturing schedule. This would have required us to manually re-enter all data from Thursday related to orders, purchasing and manufacturing . Thanks, ESS!

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Infor CloudSuite Industrial (SyteLine) pricing

Starting from
Pricing options
Free trial
View Pricing Plans

Contact Infor for pricing information.

Infor CloudSuite Industrial (SyteLine) features

Accounting Integration
Activity Dashboard
Inventory Management
Reporting & Statistics

API (114 other apps)
Activity Tracking (63 other apps)
Automatic Notifications (85 other apps)
Automatic Reminders (72 other apps)
Billing & Invoicing (76 other apps)
Calendar Management (79 other apps)
Client Portal (60 other apps)
Customizable Reporting (75 other apps)
Data Import/Export (61 other apps)
Document Storage (60 other apps)
Electronic Payments (65 other apps)
Inventory Tracking (66 other apps)
Invoice Management (98 other apps)
Real Time Data (61 other apps)
Search Functionality (70 other apps)
Third Party Integration (87 other apps)

Security and privacy


Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options

Data policy

Data backup in multiple locations/GEO regions
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Additional information for Infor CloudSuite Industrial (SyteLine)

Key features of Infor CloudSuite Industrial (SyteLine)

  • Aftermarket service
  • Automated rescheduling
  • Bottleneck optimization
  • CRM
  • Capacity planning
  • Collaboration tools
  • Constraint scheduling
  • Contextual & predictive analytics
  • Disaster recovery
  • Discrete/process manufacturing
  • ERP
  • Financial & operational reporting
  • Finite capacity planning
  • Import/export management
  • Integration options
  • Lean production tools
  • MES
  • MRP
  • Maintenance management
  • Material planning
  • Mixed mode support: ETO, MTO, MTS, etc.
  • Order fulfillment
  • Priority-based scheduling
  • Production scheduling
  • Quality management
  • Quotes/estimates
  • Reporting/analytics
  • Role based dashboards, metrics & reports
  • Shop floor scheduling
  • Supply chain management
  • Warranties & service contracts
View All Features


• Cloud-based deployment options give users the flexibility to access information anytime, anywhere, via any internet-enabled device.

• Advanced planning and scheduling tools help users determine if they have the right materials, people, machines and tools they need to manufacture an item.

• Material and inventory management tools ensure users only buy what they need, when they need it.

• Customer management tools enable users to manage all aspects of relationships with customers and prospects, from estimating through to invoicing.

• Ensure data is maintained securely and protected from issues such as intrusion, hacking and unauthorized access with security options and redundancy and disaster recovery systems.