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Merkato

CPQ suite of applications to manage sales force automation

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Merkato Pricing, Features, Reviews and Alternatives

Merkato product overview

What is Merkato?

Merkato is a web-based sales configurator suite designed to help businesses automate processes related to quote generation, e-commerce management, upselling, and order management. It lets users create customer-specific documents including parts lists, order confirmations, payment terms, delivery instructions, or spare parts lists, based on relevant financial and technical calculations.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Chat

Training options

In Person
Documentation
Live Online

Merkato pricing information

Value for money

4.1

/5

13

Starting from

$

15000

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Merkato features

Functionality

4.1

/5

13
Total Features73 8 categories

Most valued features by users

Third Party Integrations
CRM
Data Import/Export
Performance Metrics
Collaboration Tools
Workflow Management
Renewal Management
Customizable Templates

Functionality contenders

Merkato users reviews

Overall rating

4.1

/5

13

Positive reviews

100%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.92/10
Rating distribution

5

4

3

2

1

1

12

0

0

0

Pros
Support is strong, knowledge is strong during implementation easy to contact support team.

BF

Bas F.

Good connections available with other software. Fast & effective support team.

JH

Jeffrey H.

Software is easy to use and very flexible. Generated reports out of the Configurator can be made exactly how you would like to have these.

SS

Stefan S.

Cons
The search bar in the media or CRM info in the backend is missing.

JH

Jeffrey H.

When the system has been built up piece by piece and change upon changes has been implemented, it is difficult to find errors.

OW

Olav W.

Sometimes a bit complex for someone with limited programming background.

HG

Harm G.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Great Configurator

Reviewed 9 months ago

The overall experience is great. The program is in our company used as customer order portal. On a daily basis, about 700 orders are configured and ordered. It is automatically send to our ERP in which a script turns the info to sales and work orders. Merkato is also used inside the company to make work-orders ourselves. With these 2 groups working in Merkato, about 50 users are simultaneously working in the program. This is all going very smoothly. Our proces and products require regular adjustments and therefore the Merkato template has to be adjusted often. This is something that can we can do ourselves. This makes it the perfect configurator for us.

Pros

- Easy to use - Functionality - Fast processing - Cloud based - Good connections available with other software - Fast & effective support team

Cons

- Look and feel are outdated. This will be improved in de upcoming years. - The search bar in the media or CRM info in the backend is missing. This will be a new feature in the new release, hopefully next year.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

versatile and flexible configurator software with high business impact

Reviewed 10 months ago

Overall Merkato has played a big role in transferring company & product know how from experts heads into business rules within the software. This decreased input errors dramatically and enabled a transfer to a configure to order process while the number of special requests have reduced. The number of dealers and users has tripled during the implementation phase and the output parameters from Merkato are used in sales, engineering, logistics, production and final delivery.

Pros

The clear structure of pages, sections and fields combined with all available rules and parameters enable the administrator to build an application very fast. The specific application for a business can be simple and straightforward or very complex with multiple components, layers and subprojects, this only depends on the need of the company or business unit. There are a lot of possibilities to generate output formats, set up user groups and authorisations and apply API's to other CRM/ERP/PLM software. Very scalable as well in configurater scope as in the number of users and dealers.

Cons

In some cases it can be challenging for the administrator to achieve the exact layout of the entry screen when a mix of column widths is desired. Also the creation of documents requires some experience when a more complex mix of data filtering, layout components and text formats is used. For the end user the initial order overview interface could be improved by allowing a bit more finetuning.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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A program with many possibilities

Reviewed 10 months ago

Nice program, service/helpdesk is good

Pros

It is possible to make adjustments yourself without extensive IT knowledge

Cons

When the system has been built up piece by piece and change upon changes has been implemented, it is difficult to find errors. Starting all overagain sometimes seems the best solution, but this takes too much time and outsorsing it is quite expensive

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Merkato Configuration management

Reviewed 10 months ago

We have a good experience, we were able to implement to software in a short time. Within 3 months we have an live operation in our sales and production department.

Pros

Approximately 4 years ago we have decided to implement a sales / product configurator to have more clear documents, more professional documents and talk as a company about the same options/configurations and sales possibilities. We also use this configurator to generate our production bill of material and prepare production order documents. In this moment we are very satisfied with the product. Within here a summary of Positive software items: - Easy implementation - Easy document generation - Easy to implement a sales configuration level - Working online -cloud based - Good and easy sales configurator - Possibilities to also implement items which are not standard.

Cons

Integration of documents from used or configuration

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Think it, build it, use it

Reviewed 10 months ago

Uniformity in appearance has been achieved, regardless of who the user is. Appearance but also the content of our quotations are more aligned. Knowledge and know-how is upgraded for the entire company by implementing our products in this rule based engine.

Pros

Flexibility is a big plus. If you can think of it, you can build it in Merkato. Adjustments can be made easily. Created templates are easy to understand, debug and modify if necessary due to the infrastructure.

Cons

Report builder could be more user friendly. Sometimes a bit complex for someone with limited programming background.

Merkato FAQs and common questions

Merkato has the following pricing plans:
Starting from: $15000.00
Free Trial: Available


Merkato has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Merkato supports the following languages:
English, Dutch


Merkato supports the following devices:
We do not have any information about what devices Merkato supports


No, Merkato does not have an API available.


Merkato integrates with the following applications:
SAP Business One, Salesforce Sales Cloud


Merkato offers the following support options:
Phone Support, Email/Help Desk, Chat

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