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Instinct Science
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based operating system for the modern animal hospital
Table of Contents
Instinct Science - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
Instinct Science overview
What is Instinct Science?
Instinct Science is a veterinary tool offering key features such as treatment planning, charting, patient records management, and prescription processing, among others.
Key benefits of using Instinct Science
Who uses Instinct Science?
By industry, Instinct Science reviewers are most commonly professionals in veterinary (91%). The most frequent use case for Instinct Science cited by reviewers is veterinary (100% of reviewers).
Starting price
Alternatives
with better value for money
Pros & Cons
Patient Treatment
User Interface
Charge Capture
Patient Charting
Instinct Science’s user interface
Instinct Science pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.8
Features
4.8
Ease of use
4.9
Customer support
4.9
Reviews sentiment
What do users say about Instinct Science?
Instinct Science is a veterinary tool offering key features such as treatment planning, charting, patient records management, and prescription processing, among others.
Select to learn more
Who uses Instinct Science?
Based on 234 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Instinct Science's key features
GetApp's analysis of 70 verified user reviews collected between January 2023 and December 2024 identifies Instinct Science's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Instinct Science's charting capabilities for their ease of use and customization. They find the templates and menus intuitive, allowing for quick data entry and retrieval. Users highlight the ability to review daily patient records, track trends, and visualize treatment sheets. They also value the customization options through 'snippets' and the clear, professional records produced. Some suggest improvements like adding the last comment entered and a separate area for SOAPs. Overall, they feel it enhances organization and patient care. Of the 27 Instinct Science users who gave detailed accounts of their use of Charting, 100% rated this feature as important or highly important.
Michelle P.
Ward Nurse, Tech II
Matthew B.
Medical Director, Emergency and Critical Care Department
Reviewers indicate that Instinct Science's treatment planning is efficient and user-friendly. They appreciate the ability to create treatment bundles, use templates, and quickly enter treatments, which saves time. Users find the grouped treatment plans and safety capabilities, such as dosage warnings, particularly helpful. They also mention the ease of organizing patient care and following guidelines. Some suggest improvements like linking all doses of a medication on one screen and simplifying the process of viewing completed treatments. Of the 23 Instinct Science users who gave detailed accounts of their use of Treatment Planning, 100% rated this feature as important or highly important.

See related user reviews
Jessica B.
Associate Veterinarian, Critical Care

Briana W.
Veterinarian
Users report that Instinct Science's patient records management is highly organized and accessible. They value the customizable documents, drag-and-drop capability, and the ability to manage patient vitals, treatments, and diagnostic orders efficiently. Reviewers highlight the ease of creating, recalling, and maintaining records, as well as the seamless communication with referring vets. Some users mention the need for better integration with other systems and improvements in viewing past records. Overall, they find it enhances workflow and reduces errors. Of the 43 Instinct Science users who gave detailed accounts of their use of Patient Records Management, 91% rated this feature as important or highly important.
See related user reviews
Mariola R.
Veterinarian, IM resident
Nicolette M.
Training and Operations Specialist
Reviewers find Instinct Science's prescription processing easy and intuitive. They appreciate the integration with Plumb's for dosage research and the ability to print drug labels. Users highlight the mg/kg calculator and the safety capabilities that prevent overdosing. They also value the ease of accessing prescription history and refills. Some users mention issues with Dymo label printers and suggest adding prescription serial numbers for compliance. Overall, they feel it simplifies medication management for hospitalized patients. Of the 28 Instinct Science users who gave detailed accounts of their use of Prescription Processing, 86% rated this feature as important or highly important.
See related user reviews
Stephanie W.
Hospital Administrator
Christa H.
Licensed Veterinary Technician
All Instinct Science features
Features rating:
Instinct Science alternatives
Instinct Science pricing
Value for money rating:
Starting from
Free
User opinions about Instinct Science price and value
Value for money rating:
To see what individual users think of Instinct Science's price and value, check out the review snippets below.

Joel C.
Owner, DVM
Eren G.
Referral Coordinator
Instinct Science integrations (5)
Integrations rated by users
We looked at 234 user reviews to identify which products are mentioned as Instinct Science integrations and how users feel about them.
Integration rating: 4.2 (13)
“Cornerstone is our primary software for medical records and payment processing but Instinct is used for hospitalized patients and patients seen in hospital so it is still an important program that is utilized daily. Both programs sync together well.”
“This allows billing integration in our hospital and saves me at least 10 minutes of manual billing per patient each day. ”
Amanda H.
Certified Veterinary Technician
Integration rating: 5.0 (4)
“Makes ordering, completing, viewing, and attaching labwork to the record that much easier”
Meghan B.
Practice manager
Integration rating: 5.0 (3)
“Drug interactions checker and dosing information. Drug handouts are wonderful.”
Jennifer D.
Medical Director
Instinct Science customer support
What do users say about Instinct Science customer support?
Customer support rating:
We analyzed 40 verified user reviews to identify positive and negative aspects of Instinct Science customer support.
Widespread user sentiment highlights the 24/7 chat support as fast, accessible, and invaluable for emergency facilities.
A significant portion of users praise the support team's responsiveness to suggestions and quick resolution of issues.
Multiple users value always reaching a real, knowledgeable human for support at any hour.
A number of reviewers appreciate the friendly, professional, and helpful attitude of the customer service staff.
Support options
Training options
To see what individual users say about Instinct Science's customer support, check out the review snippets below.
“Instinct is responsive to suggestions for improvement and works directly with team members on the floor in real time through the 24/7 chat feature, which is very helpful when running a 24 hour emergency facility!”
Stephanie W.
Hospital Administrator
“We are a 24 hr emergency hospital and having the knowledge that we have an actual human for support the entire 24 hours is invaluable to us (BeepBoop is helpful, too!)”
Lori B.
Office Manager
“The customer service is top notch as they respond to concerns immediately and fix issues as quickly as possible.”
Dana D.
Veterinarian
Instinct Science FAQs
Instinct Science has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What is Instinct Science used for?
Instinct is the new cloud-based operating system for the modern veterinary hospital. From simple outpatient procedures to complex critical care cases, Instinct's user-friendly platform helps you seamlessly collaborate with your team, streamline your workflows, and optimize patient care with three digital tools that are powerful alone, but even better together. -ITP is a stand-alone workflow system that serves as your patient nerve center, digitizing outpatient and inpatient treatment flows. -EMR is a full electronic medical record and practice management system, built out of our meticulously designed Treatment Plan platform. -InstinctScripts is a first-of-its-kind e-prescribing module connecting veterinary practices and pharmacies to streamline Rx and refill workflows. With expert-guided tools like our patient safety warning system, automated charge capture, vitals management, digital treatment sheets, and hospital-wide communication boards, Instinct can help supercharge your team's efficiency.
Q. What languages does Instinct Science support?
Instinct Science supports the following languages:
English
Q. Does Instinct Science support mobile devices?
Instinct Science supports the following devices:
Android, iPad, iPhone
Q. Does Instinct Science offer an API?
Yes, Instinct Science has an API available for use.
Q. What level of support does Instinct Science offer?
Instinct Science offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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