EZLynx Pricing, Features, Reviews & Comparison of Alternatives

EZLynx

Insurance agency solution

3.69/5 (52 reviews)

EZLynx overview

What is EZLynx?

EXLynx is a cloud-based solution that helps insurance agencies streamline processes related to online quoting, lead management, customer retention, email marketing, and more. With the rating engine, users can store Association for Cooperative Operations Research and Development (ACORD) forms, generate pre-filled cost valuations, and submit quotes on a centralized platform.

EzLynx enables businesses to build custom forms with information including name, email, address, and required quotes, in order to help enhance lead retention. It comes with a policy compare functionality, which allows agents to collate and analyze any changes between expired and renewed policies. Managers can generate reports to gain insight into agent performance, daily marketing activities, and customer behavior. Plus, users can create and run various email marketing campaigns related to birthdays, renewal reminders, and more.

EzLynx comes with an application programming interface (API), which lets businesses integrate the system with several third-party solutions. Agents and customers can utilize the eSigning capabilities to validate documents such as certificates, policy details, or forms. The client portal lets end-users upload and access insurance details such as claims images, ID cards, and policy changes, among other information.
www.ezlynx.com

Pricing

Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
EZLynx screenshot: EZLynx setting up drip campaignsEZLynx Customer Testimonial - Suzanne SansomEZLynx screenshot: EZLynx applicant detailsEZLynx screenshot: EZLynx quote results

EZLynx reviews

Value for money
Features
Ease of use
Customer support
  3.3
  3.4
  3.6
  3.5
Pramod Nair

EzLynx is best companion for agency

Used daily for 2+ years
Reviewed 2018-10-17
Review Source: Capterra

Pros
EzLynx is best solution for any insurance agent who is growing. EzLynx helps agency to streamline his work, manage his customer data and generate more business by focusing more on marketing. It saves lot of agent's time and efforts. EzLynx offers seamless integration with many carriers and Agency Management Systems. Prompt Defaults are time-saver for those repeated questions for carriers. Exporting data from EzLynx to your AMS is as easy as simple click. In EzLynx, your customer data is stored securely and permanently unless you delete it explicitly. EzLynx is must have solution for any independent insurance agency which wants to grow soon and fast.

Cons
Currently carrier specific questions are scattered throughout all pages. They need to be streamlined more and should be placed at one place if possible.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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Jed Laub

Decent large software for an agency

Used daily for 1-2 years
Reviewed 2019-08-13
Review Source: Capterra

Pros
I would say that the reason for buying it would be the multirater, and if you buy the agency software its because of the multirater. 98% of the time the multirater works and it works great but the times it doesn't, it can be a pain figuring out what the error is from the carrier and how to fix it in the application. So as long as you don't encounter any issues this software is a dream but how many of you know anyone that never has software issues? Yeah none. So if you are savvy with software or have an IT team or network admin that you can use to troubleshoot with EZLynx than it is the software for you!

Cons
When the multirater failed due to an error (likely from my own making), however, not knowing how to fix it was annoying and then to have to call our MGA and then have them call EZLynx was a nightmare waiting in insurance purgatory for an answer! Otherwise its very easy to use and if you don't encounter issues the software is great! I would say the only other con is that its a little confusing when you have a client in the system to re-submit an app since you keep using the original quoting information and never re-submit a new application (except for re: to the quote--that is new) otherwise you just enter over previous information which is disconcerting because it doesn't appear you have previous application information.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Claire McCarty

Confusing-poor service

Used daily for less than 6 months
Reviewed 2020-07-29
Review Source: Software Advice

They gave me an e-mail for someone to complain to. She responds to pacify me but nothing get's done about the issues I'm having. The links in service e-mail for training videos are outdated and waste of time watching them to find the videos don't match the actual platform. The service dept's stock answer is "it's the carriers fault, or that's the way the carrier wants it". I talked to 2 rep's and they were very upset that it's not working or rating correctly. They checked and it's not the carriers request that answers affecting rating are missing or the question is missing completely.

Pros
When it works it makes quoting easy by moving information between the policy and the quote platform

Cons
Everything from trying to figure out who to call and what dept they work in when I don't understand the phone selections (I had to listen to the names under each phone extension, hang up and try to next to find anyone I need to talk to), I was told 2 months and it's been 4 and we still aren't up and running, Service blows off complaints that affect rating and after 5 weeks I FINALLY had someone actually look and I'm right and the selections to get an accurate quote missing. It's been 2 weeks and they haven't done anything to fix it yet. I was supposed to get 3 months free during conversion and have been charged. It's made double the work during a busy time and I don't see an end in sight. I expected disruption for 2 months-it's been over 4 so far)!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Rebecca Darlington

Good rater - not many problems

Used daily for 2+ years
Reviewed 2019-01-31
Review Source: Capterra

I prefer this rater to many others. It’s better to call tech support with EZLynx than sending in a ticket through their automated reporting. This is a great tool that we are able to use to highly improve efficiency.

Pros
This rater makes my job a lot easier. I am able to put most rating information in the rater once and get quotes back from many companies. There are rarely any issues. We are able to set both agency and personal preferences and create templates to make the work faster.

Cons
Tech support tickets are not as fast as I’d like to see. I’d also like to be able to rate other lines of mono-line business such as rental dwellings or snowmobiles. I would like to not have their marketing for their database system in my face all the time when I log in. I would like an opt-out option.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Steve Shoutlz

Need integration with Infusionsoft and NowCerts

Used daily for 2+ years
Reviewed 2019-10-29
Review Source: Capterra

See above

Pros
The rater is easy to use. I like the rater.

Cons
The software does not integrate with my crm or agency management system, therefore I have to do double entry. I cannot import a lead from a form. You do have email campaigns to replace Infusionsoft but it is not as robust feature wise as infusionsoft. When you purchase all your addons like sales center etc, the program becomes way too costly for a 3 man shop. I've had the customer prefill for years and it has never worked. I cancelled it a while back. N ow I'm looking at switching to PL rater because they say their prefill works plus they have integration with mvrs to look up tickets and accident.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 2/10

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EZLynx pricing

Pricing options
Subscription
Free trial
View Pricing Plans

Please contact EXLynx directly for pricing information.

EZLynx features

API
Activity Dashboard
Automatic Notifications
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Real Time Data
Reporting & Statistics
Third Party Integration

Activity Tracking (330 other apps)
Audit Trail (319 other apps)
Auditing (362 other apps)
Billing & Invoicing (304 other apps)
Compliance Management (387 other apps)
Inventory Management (428 other apps)
Inventory Tracking (336 other apps)
Monitoring (302 other apps)
Real Time Reporting (300 other apps)
Workflow Management (427 other apps)

Videos and tutorials

Additional information for EZLynx

Key features of EZLynx

  • ACORD Forms
  • Broker / Agent Portal
  • Carrier Upload
  • Commercial Lines
  • Comparative Insurance Rating
  • Customer Portal
  • For Auto Insurance
  • For Casualty Insurance
  • For Health / Medical Insurance
  • For Homeowners Insurance
  • For Life Insurance
  • For Long Term Care
  • For Personal Insurance
  • Insurance Rating
  • MGA Administration
  • Multiple Line Rating
  • Notifications
  • Reminders
  • Single Data Entry
View All Features