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EZLynx
3.7
(66)

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Insurance agency solution

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(2)

EZLynx Pricing, Features, Reviews and Alternatives

EZLynx product overview

Price starts from

0.01

Per month

What is EZLynx?

EXLynx is a cloud-based solution that helps insurance agencies streamline processes related to online quoting, lead management, customer retention, email marketing, and more. With the rating engine, users can store Association for Cooperative Operations Research and Development (ACORD) forms, generate pre-filled cost valuations, and submit quotes on a centralized platform.

Key benefits of using EZLynx

• EZLynx allows insurance agencies to organize and store customers' polices, quotes, documents and other information in a centralized repository.
• Businesses can use tools such as tasks, reminders and sticky notes to streamline workflows, optimize productivity and improve overall customer service.
• It helps organizations communicate with leads via personalized emails and launch marketing campaigns based on customer-specific policies to enhance retention rates.
• Insurance agencies can maintain a track of commissions, payables, open balances or other accounting records and communicate with customers via text messages.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support
FAQs/Forum
Knowledge Base

Training options

Documentation
Webinars

EZLynx pricing information

Value for money

3.3

/5

66

Starting from

0.01

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

EZLynx features

Functionality

3.3

/5

66

Total features

48

4 categories

Most valued features by users

Alerts/Notifications
Activity Dashboard
Reporting & Statistics
Third Party Integrations
API
Customizable Reports
Data Import/Export
Real Time Data

Functionality contenders

EZLynx users reviews

Overall Rating

3.7

/5

66

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.65/10
Rating distribution

5

4

3

2

1

25

17

13

2

9

Pros
This product has saved me HOURS of doing competitive quoting. It was the best decision our office has ever made.
It’s better to call tech support with EZLynx than sending in a ticket through their automated reporting. This is a great tool that we are able to use to highly improve efficiency.
Supports most carriers and best integration with them. Good intergration with HawkSoft and other agency management systems.
Cons
Terrible reporting features, not able to run birthdays with everything else. Bad customer support/on boarding and training.
The support is not always timely when you need assistance on an error or updating data, you sometimes need to leave a message and wait for a call back.
I cancelled it a while back. N ow I'm looking at switching to PL rater because they say their prefill works plus they have integration with mvrs to look up tickets and accident.

Overall rating contenders

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Pramod N.

Insurance, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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EzLynx is best companion for agency

Reviewed 5 years ago
Pros

EzLynx is best solution for any insurance agent who is growing. EzLynx helps agency to streamline his work, manage his customer data and generate more business by focusing more on marketing. It saves lot of agent's time and efforts. EzLynx offers seamless integration with many carriers and Agency Management Systems. Prompt Defaults are time-saver for those repeated questions for carriers. Exporting data from EzLynx to your AMS is as easy as simple click. In EzLynx, your customer data is stored securely and permanently unless you delete it explicitly. EzLynx is must have solution for any independent insurance agency which wants to grow soon and fast.

Cons

Currently carrier specific questions are scattered throughout all pages. They need to be streamlined more and should be placed at one place if possible.

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Rebecca D.

Insurance, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Good rater - not many problems

Reviewed 4 years ago

I prefer this rater to many others. It’s better to call tech support with EZLynx than sending in a ticket through their automated reporting. This is a great tool that we are able to use to highly improve efficiency.

Pros

This rater makes my job a lot easier. I am able to put most rating information in the rater once and get quotes back from many companies. There are rarely any issues. We are able to set both agency and personal preferences and create templates to make the work faster.

Cons

Tech support tickets are not as fast as I’d like to see. I’d also like to be able to rate other lines of mono-line business such as rental dwellings or snowmobiles. I would like to not have their marketing for their database system in my face all the time when I log in. I would like an opt-out option.

JI
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Jake I.

Insurance, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Sign here...then forget you exist...

Reviewed 2 months ago

Support is slow, occurs over email mostly. App commonly has issues when interfacing with Outlook, goes offline more than desirable (not good for an active agency that is constantly in need of documenting activities). Pricing increased 50% in 2023.

Pros

It was a system we knew from prior affiliations. It was as known commodity

Cons

price, service, support, functionality, integration with outside apps (like Outlook), especially for Mac

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Jim S.

Insurance, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Unable to Retrieve Basic Reporting/Metrics Info

Reviewed 5 years ago

Competitive Rater = 100% satisfaction. AMS = 25% satisfaction.

Pros

Up-front d/base for downloading/bridging into carrier systems...after that it's basically worthless from my experience.

Cons

Virtually non-existent customer support with reporting problems; no one is empowered to do anything. Constant, repetitive reporting error messages. Unable to obtain the most basic metric data regarding my book of business despite purchasing the AMS reporting features. Numerous reported issues with inability to obtain metrics for MY DATA (housed in EZLynx) that I'm paying for that just die on the vine with no resolution after an initial interchange with customer support. No resolution.

AR
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Verified reviewer

Construction, 201-500 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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A step in the right direction but not completely there.

Reviewed 5 years ago
Pros

EZ Lynx has increased the productivity in our office significantly. The time it takes to quote a client is much better then our previous software. We also enjoy using the different tracking features to see how sales reps are doing and in calculating up their commission amounts each month. We also use the notes feature quite a bit to keep track of clients and where the last agent left off.

Cons

EZ Lynx charged us a big conversion fee when we switched over. They also could improve features on a more timely manner. We've been asking for some improvements for years and every time they tell us it's a good idea but we never get a follow through.

EZLynx FAQs

Q. What type of pricing plans does EZLynx offer?

EZLynx has the following pricing plans:
Starting from: $0.01/month
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of EZLynx?

EZLynx has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

See alternatives

Q. What languages does EZLynx support?

EZLynx supports the following languages:
English

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Q. Does EZLynx support mobile devices?

EZLynx supports the following devices:
Android, iPad, iPhone

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Q. Does EZLynx offer an API?

Yes, EZLynx has an API available for use.

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Q. What other apps does EZLynx integrate with?

EZLynx integrates with the following applications:
Velocify

See alternatives

Q. What level of support does EZLynx offer?

EZLynx offers the following support options:
Email/Help Desk, Chat, Phone Support, FAQs/Forum, Knowledge Base

See alternatives

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