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EZLynx Pricing, Features, Reviews and Alternatives

EZLynx product overview

Price starts from

0.01

Per month

What is EZLynx?

EZLynx provides innovative insurance software that streamlines your agency’s workflow and manages the end-to-end policy lifecycle. Integrated into one platform, EZLynx Management System™ is designed to meet the unique needs of your business in an easy-to-use interface that takes care of doing the work for you. From real-time home and auto quoting on your insurance agency website to email marketing, pipeline management, reporting, AI, and more, EZLynx has the integrated solution for you.

Key benefits of using EZLynx

With more than 20 years of experience and over 106,000 users at 37,000+ agencies across the U.S., EZLynx is an insurtech leader. We provide access to 330 carriers across 48 states and power over 14 million quotes per month. Our team specializes in helping independent agents grow their businesses. From your first client to your first million, we are Your Indispensable Growth Partner, providing everything you need to sell, service and grow.

Our team is here to help you by providing support and education every step of the way, as well as quality service with:

· 82 EZLynx University courses to keep your agency learning and growing

· 126 YouTube training videos for EZLynx solutions

· 302 Help articles so you can get the most out of your software

· 23-second average wait time to chat online with an EZLynx specialist

· 1-minute average call-wait time to speak with an EZLynx specialist

· 9.7/10 customer satisfaction rating

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support
FAQs/Forum
Knowledge Base

Training options

Documentation
Webinars
Videos
Live Online

EZLynx pricing information

Value for money

3.2

/5

68

Starting from

0.01

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

EZLynx features

Functionality

3.3

/5

68

Total features

45

7 categories

Most valued features by users

Alerts/Notifications
Activity Dashboard
Third-Party Integrations
Reporting & Statistics
API
Data Import/Export
Document Management
Customizable Reports

Functionality contenders

EZLynx users reviews

Overall Rating

3.7

/5

68

Positive reviews

62

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.65/10
Rating distribution

5

4

3

2

1

25

17

14

2

10

Pros
I am able to keep track of x dates, renewals and client documents better than with the other CRM I was using, and having the ability to download from carriers is great.
This product has saved me HOURS of doing competitive quoting. It was the best decision our office has ever made.
Supports most carriers and best integration with them. Good intergration with HawkSoft and other agency management systems.
Cons
The service dept's stock answer is "it's the carriers fault, or that's the way the carrier wants it. I talked to 2 rep's and they were very upset that it's not working or rating correctly.
They checked and it's not the carriers request that answers affecting rating are missing or the question is missing completely.
Customer support is horrible and trying to cancel your service is a nightmare.

Overall rating contenders

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Pramod N.

Insurance, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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EzLynx is best companion for agency

Reviewed 6 years ago
Pros

EzLynx is best solution for any insurance agent who is growing. EzLynx helps agency to streamline his work, manage his customer data and generate more business by focusing more on marketing. It saves lot of agent's time and efforts. EzLynx offers seamless integration with many carriers and Agency Management Systems. Prompt Defaults are time-saver for those repeated questions for carriers. Exporting data from EzLynx to your AMS is as easy as simple click. In EzLynx, your customer data is stored securely and permanently unless you delete it explicitly. EzLynx is must have solution for any independent insurance agency which wants to grow soon and fast.

Cons

Currently carrier specific questions are scattered throughout all pages. They need to be streamlined more and should be placed at one place if possible.

JL
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Jed L.

Insurance, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Decent large software for an agency

Reviewed 5 years ago
Pros

I would say that the reason for buying it would be the multirater, and if you buy the agency software its because of the multirater. 98% of the time the multirater works and it works great but the times it doesn't, it can be a pain figuring out what the error is from the carrier and how to fix it in the application. So as long as you don't encounter any issues this software is a dream but how many of you know anyone that never has software issues? Yeah none. So if you are savvy with software or have an IT team or network admin that you can use to troubleshoot with EZLynx than it is the software for you!

Cons

When the multirater failed due to an error (likely from my own making), however, not knowing how to fix it was annoying and then to have to call our MGA and then have them call EZLynx was a nightmare waiting in insurance purgatory for an answer! Otherwise its very easy to use and if you don't encounter issues the software is great! I would say the only other con is that its a little confusing when you have a client in the system to re-submit an app since you keep using the original quoting information and never re-submit a new application (except for re: to the quote--that is new) otherwise you just enter over previous information which is disconcerting because it doesn't appear you have previous application information.

KK
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Kevin K.

Insurance, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Contract Constraints Undermine Confidence: Why I Switched from EZLynx to AgencyZoom

Reviewed 2 months ago

initially had high hopes when I purchased the CRM upgrade from Ezlynx, expecting it to enhance my agency’s operations. Unfortunately, I quickly found that Ezlynx did not provide the functionality we needed, leading to inefficiencies and frustration. When I tried to downgrade, I discovered that Ezlynx wouldn’t allow it due to the terms of our contract, leaving me stuck with an unsatisfactory solution. This ultimately pushed me to switch to AgencyZoom, which better met my agency’s requirements and helped streamline our operations.

Pros

I like the AMS functionality and reporting, but that's about it...

Cons

What I liked least about EZLynx was its lack of necessary functionality for my agency, which led to significant inefficiencies and frustration. The third-party integrations also didn’t work well, causing additional problems in our workflow. On top of that, the ease of use and overall user experience left a lot to be desired. When I tried to downgrade due to these issues, I found that EZLynx wouldn’t allow it because of our contract, which made the situation even more challenging. This ultimately pushed me to switch to AgencyZoom, which better met our needs and streamlined our operations.

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Rebecca D.

Insurance, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Good rater - not many problems

Reviewed 5 years ago

I prefer this rater to many others. It’s better to call tech support with EZLynx than sending in a ticket through their automated reporting. This is a great tool that we are able to use to highly improve efficiency.

Pros

This rater makes my job a lot easier. I am able to put most rating information in the rater once and get quotes back from many companies. There are rarely any issues. We are able to set both agency and personal preferences and create templates to make the work faster.

Cons

Tech support tickets are not as fast as I’d like to see. I’d also like to be able to rate other lines of mono-line business such as rental dwellings or snowmobiles. I would like to not have their marketing for their database system in my face all the time when I log in. I would like an opt-out option.

SS
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Steve S.

Insurance, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Need integration with Infusionsoft and NowCerts

Reviewed 5 years ago

See above

Pros

The rater is easy to use. I like the rater.

Cons

The software does not integrate with my crm or agency management system, therefore I have to do double entry. I cannot import a lead from a form. You do have email campaigns to replace Infusionsoft but it is not as robust feature wise as infusionsoft. When you purchase all your addons like sales center etc, the program becomes way too costly for a 3 man shop. I've had the customer prefill for years and it has never worked. I cancelled it a while back. N ow I'm looking at switching to PL rater because they say their prefill works plus they have integration with mvrs to look up tickets and accident.

EZLynx FAQs

Q. What type of pricing plans does EZLynx offer?

EZLynx has the following pricing plans:
Starting from: $0.01/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of EZLynx?

EZLynx has the following typical customers:
Freelancers, Small Business


Q. What languages does EZLynx support?

EZLynx supports the following languages:
English


Q. Does EZLynx support mobile devices?

EZLynx supports the following devices:
Android, iPad, iPhone


Q. Does EZLynx offer an API?

Yes, EZLynx has an API available for use.


Q. What other apps does EZLynx integrate with?

EZLynx integrates with the following applications:
Microsoft Outlook, Gmail, Velocify


Q. What level of support does EZLynx offer?

EZLynx offers the following support options:
Email/Help Desk, Chat, Phone Support, FAQs/Forum, Knowledge Base

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