FieldRoutes - 2026 Pricing, Features, Reviews & Alternatives

Users report that FieldRoutes' Billing & Invoicing capabilities save office time by automating tasks like sending invoices via text, email, or mail. They appreciate the ability to run multiple reports and streamline collections. However, reviewers indicate frustrations with QuickBooks integration and the need for manual syncing. They find the invoicing format clean and the follow-up process easy, but note issues with invoice emails bouncing and difficulties in understanding customer views. Of the 31 FieldRoutes users who gave detailed accounts of their use of Billing & Invoicing, 100% rated this feature as important or highly important.

Reviewers indicate that FieldRoutes' Scheduling capabilities offer valuable tools like Intelligent Routing and Visual Grouping, which simplify the scheduling process. They find the map view helpful for condensing routes and improving efficiency. However, users report issues with job pool synchronization, difficulty in assigning times, and the need for better integration with actual drive times. They appreciate the flexibility in creating schedules but note that repeat appointments can be complicated to set up. Of the 33 FieldRoutes users who gave detailed accounts of their use of Scheduling, 100% rated this feature as important or highly important.

Users report that FieldRoutes' Mobile Access allows technicians to complete tasks in the field, such as checking routes, completing appointments, and collecting payments. They find it essential for daily operations but mention occasional glitches and crashes. Reviewers indicate a need for improved capabilities like viewing clocked hours and better access to customer information. They appreciate the app's ability to facilitate communication with customers and its overall ease of use for fieldwork. Of the 40 FieldRoutes users who gave detailed accounts of their use of Mobile Access, 98% rated this feature as important or highly important.

Reviewers highlight that FieldRoutes' Routing capabilities save time and money by optimizing routes. They appreciate the map view for grouping services and reducing drive times. However, users report dissatisfaction with the additional charges for route optimization and the system's reliance on 'as the crow flies' distances rather than actual driving directions. They find the routing process sometimes confusing and suggest that it needs a complete overhaul to improve efficiency and accuracy. Of the 23 FieldRoutes users who gave detailed accounts of their use of Routing, 87% rated this feature as important or highly important.