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PetPocketbook Logo

Pet sitting software for pet care and dog walking businesses

Table of Contents

PetPocketbook - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: December 2025

PetPocketbook overview

What is PetPocketbook?

PetPocketbook is a pet sitting tool with key features that include mobile access, billing and invoicing, calendar management, and more.

Key benefits of using PetPocketbook

- Streamline scheduling with drag and drop, easy to use, calendars, and allow clients to submit requests online.
- Simplify billing with bills that are automatically generated from completed sched
uled appointments and sent at the billing frequency that works best for you and your clients.<br/>- Give your clients their own portal to store and update their family's information, view and request appointments, send messages, and pay for bills, all in one place.<br/>- Manage your team's access levels and track their compensation with transparency and accuracy.<br/>- Understand business metrics and performance with built-in reporting dashboards that keep you informed.

Who uses PetPocketbook?

By industry, PetPocketbook reviewers are most commonly professionals in consumer services (46%). The most frequent use case for PetPocketbook cited by reviewers is pet sitting (99% of reviewers).

Starting price

25flat rate /
per month

Alternatives

with better value for money

PetPocketbook’s user interface

Ease of use rating:

PetPocketbook pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(13)
5(114)

What do users say about PetPocketbook?

Reviewers appreciate PetPocketbook for its responsive customer support, streamlined client management, and ease of use. They say the platform simplifies scheduling, invoicing, and communication, helping them save time and stay organized. They find the billing automation and centralized data especially valuable for running pet care businesses efficiently. Some mention the affordability and ongoing feature updates as additional benefits.

Users report that PetPocketbook improves their clients' experience by offering secure information storage, appointment requests, and payment options in one place. They indicate that mobile functionality and certain features are still developing, and some wish for a dedicated app and enhanced notification systems.

Select to learn more


Who uses PetPocketbook?

Based on 127 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Consumer Services
Veterinary
Individual & Family Services
Hospitality
Others

Use cases

Pet Sitting
Kennel
Pet Grooming

PetPocketbook's key features

GetApp's analysis of 38 verified user reviews collected between June 2022 and January 2025 identifies PetPocketbook's most critical features and summarizes user sentiment about those features.

Mobile access

Reviewers indicate that PetPocketbook's mobile access is valuable for managing tasks on the go. They find the app useful for tracking walks with GPS, accessing client and pet information, and starting report cards before visits end. Users report some limitations in functionality and occasional slow uploads, but they appreciate ongoing improvements. They say the app is in beta, and they look forward to more capabilities and client access. They find the mobile browser version user-friendly and effective for daily use. Of the 20 PetPocketbook users who gave detailed accounts of their use of Mobile Access, 95% rated this feature as important or highly important.

See related user reviews

“Having an app is so important with the times that we are living in. Since gaining access to the service providers app, I feel like my visits run a bit smoother! I love that the app tracks the walk with GPS(you can turn this off if you'd like too), and I LOVE that you can start working on they report cards before the visit is over! I live in a very rural area and I do get poor cell service. Sometimes it would take ages for pictures to send, but now that I can add them during the visit, I feel like I'm really saving on time!”
SM

Shaunna M.

Owner/Operator

“Mobile access is critical in the pet sitting industry. You need to be able to view client info, and pet information without any confusion. ”
SD

Sunny D.

Owner of Pet sitting business


Billing & invoicing

Reviewers appreciate PetPocketbook's billing and invoicing capabilities for their automation and simplicity. They highlight the automated invoice generation after appointments, the ability to set up auto-pay, and the customizable pricing for clients. Users report that these aspects save significant time and reduce manual work. They also mention the clear and detailed invoicing process. Some users wish for more flexibility in invoice scheduling and note that the platform's payment fee is somewhat high. Of the 23 PetPocketbook users who gave detailed accounts of their use of Billing & Invoicing, 91% rated this feature as important or highly important.

See related user reviews

“We like the automated features - checking off completed appointments goes directly onto the invoice, then invoices are automatically sent to clients at the end of the month.”
EM

Erin M.

Owner, President

“It cuts down the time I spend sending bills/invoices! It's all automated! Clients can pay directly through the app with their credit card.”
CL

Christine L.

Pet Sitter, Owner


Calendar management

Reviewers find PetPocketbook's calendar management helpful for organizing schedules. They appreciate the ability to view appointments by day, week, or month, and the ease of moving appointments around. Users report that the calendar helps them see who has walks on specific days and manage multiple appointments efficiently. They suggest improvements like syncing with other calendars and adding more view options. They feel the calendar is user-friendly and aids in keeping staff organized and on task. Of the 17 PetPocketbook users who gave detailed accounts of their use of Calendar Management, 88% rated this feature as important or highly important.

See related user reviews

“Allows me to see exactly who has walks on what day, and allows them to see it all as well”
MG

Mitchell G.

Company owner

“The calendar is super helpful for me to organize how my week will look. ”
KK

Kelly K.

Owner, petcare business


All PetPocketbook features

Features rating:

Customer accounts
Recurring appointments
Document storage
Sales reports
Contact database
Scheduling
Drag & drop
Photo updates
Client portal
Electronic signature
Email reminders
Booking management
Third-Party integrations
User management
Appointment scheduling
Pet grooming
Payroll management
Online booking
Onboarding
Appointment management
Customer portal
Customer database
Activity dashboard
Invoice management
Client management
Electronic payments
Alerts/Notifications
Credit card processing
Vaccine management
GPS check-in/check-out
GPS
Staff management
Reminders
Email management
Website management
Payment processing
Pet birthday tracking
Pet profiles
Service catalog
Search/Filter
Real-Time reporting
Real-Time updates
Records management
Reporting/Analytics
Recurring/Subscription billing
Reporting & statistics
Accounting integration
Animal database
Automated scheduling
Automatic backup
Calendar sync
Commission management
Communication management
Confirmations/Reminders
Credit card management
CRM
Customer history
Customer management
Customizable branding
Customization
Daily reports
Discount management
Document management
Electronic forms
Email alerts
Employee management
Forms management
Mobile grooming
Multi-Location
Multiple user accounts
Notes management

PetPocketbook alternatives

PetPocketbook logo

Starting from

25

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Pet Sitter Plus logo
visit website

Starting from

28

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
ProPet logo
visit website

Starting from

49.99

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Goose logo
visit website

Starting from

150

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

PetPocketbook pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

NEW! Unlimited free

0.00

Features included:

  • free
  • Unlimited Staff
  • Unlimited Clients
  • Unlimited Support

Standard Unlimited

25

Per month

Features included:

  • Unlimited Staff
  • Unlimited Clients
  • Unlimited Support

User opinions about PetPocketbook price and value

Value for money rating:

To see what individual users think of PetPocketbook's price and value, check out the review snippets below.

“I 100% recommend PetPocketBook to fellow pet sitters. It’s also super affordable and the website/app are very intuitive.”
RD

Rebecca D.

Dog Walker and Pet Sitter

“Clients can check their walk times, request and cancel walks which saves me more time. The PPB team are super friendly and helpful, always available and happy to clearly answer any questions.”
DH

Dave H.

Owner/Operator

PetPocketbook integrations (4)

Integrations rated by users

We looked at 127 user reviews to identify which products are mentioned as PetPocketbook integrations and how users feel about them.

Integration rating: 4.3 (6)

PetPocketbook has its own reporting and generates own stats. I was able to cancel my subscription with QB and fully switch to PetPocketbook.

We're just currently working on integration so no input yet so the rating may change

LM

Laura M.

Owner

1/2

Integration rating: 5.0 (3)

My staff really like this integration so they can view their personal calendars/appointments along with their work calendars/appointments

I love being able to see all of my appointments right there in Google calendar without having to type each one in.

MK

Melanie K.

Owner Operator

1/2
Stripe logo
Stripe

Integration rating: 5.0 (1)

Other top integrations

PetPocketbook customer support

What do users say about PetPocketbook customer support?

Customer support rating:

We analyzed 48 verified user reviews to identify positive and negative aspects of PetPocketbook customer support.

A significant portion of users highlight the team's exceptional responsiveness and quick replies to inquiries.

Multiple users appreciate the ease of reaching support via integrated email and the helpful, searchable FAQ section.

A fair number of users mention the team's willingness to guide them through setup and provide thorough onboarding.

Common user feedback praises the personal, friendly, and genuinely supportive approach of the customer service team.

Support options

Faqs/forum
Knowledge base
Email/help desk
Chat
Phone support

Training options

Live online
Documentation
Videos

To see what individual users say about PetPocketbook's customer support, check out the review snippets below.

“They are also very easily reached by, and highly responsive to an up-front integrated email help portal which also includes an easily searchable and thorough FAQ section.”

Verified reviewer profile picture

Frances H.

Pet Care Professional

“PetPocketbook's team has been WONDERFUL about providing guidance and answers to all of my questions during the learning phase, and I appreciate knowing that any questions I have will be answered by someone who genuinely wants to support my business ownership journey.”

BC

Becky C.

Dog Walker, Business Owner

“excellent if i ended up needing help ir havung questions the sipport team was quick and thorough to reply with helpful answers from the start”

GB

Gary B.

Owner

PetPocketbook FAQs

Q. What type of pricing plans does PetPocketbook offer?

PetPocketbook has the following pricing plans:
Starting from: $0.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. What is PetPocketbook used for?

PetPocketbook is a pet care software designed to help businesses manage invoicing, billing, compensation tracking, staff scheduling, and client communications, among other processes on a unified platform. Dog walkers can collect and store customers' information about contact details, pets' vaccination or birthdays, and specific pick-up instructions within a centralized profile. PetPocketbook allows pet care businesses to view employee or team schedules on a calendar and calculate commissions based on completed services and received tips. Managers can approve or decline clients' appointment requests based on availability, set up custom cancellation policies, and accept online payments via one-time or automated transactions, bank transfers, and credit cards. Dog walkers can schedule bill reminders and send them to customers via email. PetPocketbook automatically creates invoices and delivers them to clients based on a custom frequency. Businesses can track payments and centralize client conversations on a unified platform. Managers can also send report cards with images, notes, timestamps, and GPS to clients and staff members.


Q. Who are the typical users of PetPocketbook?

PetPocketbook has the following typical customers:
Freelancers, Mid Size Business, Small Business


Q. What languages does PetPocketbook support?

PetPocketbook supports the following languages:
English


Q. Does PetPocketbook support mobile devices?

PetPocketbook supports the following devices:
Android, iPhone


Q. Does PetPocketbook offer an API?

No, PetPocketbook does not have an API available.


Q. What other apps does PetPocketbook integrate with?

PetPocketbook integrates with the following applications:
Plaid, Stripe, QuickBooks Online, Google Calendar


Q. What level of support does PetPocketbook offer?

PetPocketbook offers the following support options:
FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, Phone Support

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