Whereby Pricing, Features, Reviews & Comparison of Alternatives

Whereby

Freedom to work from anywhere.

4.58/5 (78 reviews)

Whereby overview

What is Whereby?

Whereby is a video conferencing tool designed to enhance collaboration between remote or distributed teams via web or mobile. The web-based platform allows users to create rooms and invite members to video chat via a custom link.

Whereby features include; screen sharing, adjustable privacy settings (lock/unlock rooms), custom branding, and integrations with third party platforms such as Slack, Trello, and YouTube. Guests can access video conversations using a custom link which can be shared via email, chat, or any other platform, and there’s no need for individual logins or passwords when accessing a chat. Users can, however, setup locked rooms which have customizable privacy settings including guest screening and authentication.

Whereby has various plans to suit many budgets and needs. Conversations can contain up to 12 participants with unlimited screen sharing and automatic full screen so that members can give presentations with ease. Users can also customize the layout of their conversation window using a drag and drop interface to move videos and participants, and resize the window of each participant. Customizable branding allows enterprises to create their own branded video chats by adding business logos and color schemes.
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Pricing

Starting from
$9.99/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China and 5 other markets, India, Japan, Germany, Brazil, Mexico

Supported languages

English
Whereby screenshot: Brand your rooms to reflect your brandWhereby screenshot: Collaborate from any deviceWhereby screenshot: Join at the click of a button. No downloads or login for guestsWhereby screenshot: Seamless screen sharingWhereby screenshot: Townhall meetings hold up to 50 participants

Whereby reviews

Value for money
Features
Ease of use
Customer support
  4.6
  4.3
  4.8
  4.6
Eddy Fernandes V.

Whereby Connect you and your team fast and easy

Used weekly for 1-2 years
Reviewed 2020-05-26
Review Source: Capterra

I like these services because I can create one unique link to share with family, friends, and coworkers, with this just enter the link and you are instantly connected. I will add some sort of approval by the admin to join the meeting.

Pros
This service it is easy to use, it is very fast and consumes little to none resources for the machine and connection, I've used it with connections less than 1Mbps of internet speed and I still can share screen and video (not the best quality) but it works. A great option for meetings.

Cons
I can't see any cons just yet. Maybe the interface is too simple (for some people) but I choose performance over graphics any time of the week. (Maybe: One con would be that any person with your personalized link can access to the meeting)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Yann Ilunga

A reliable and easy-to-use solution to host video calls

Used weekly for less than 6 months
Reviewed 2019-10-02
Review Source: Capterra

Whereby has been a solid solution to easily organize and host consulting calls and "virtual coffees". Its ease of use, and the fact that can be used both on computer, as well as on tablet and smartphone, make it a no-brainer and a tool that should be in every digital business owner's toolkit.

Pros
I had been using a wide variety of video conferencing tools before I started using Whereby and the things I found have made a difference are: — the array of features: you can create customized and branded "virtual rooms" where to host calls, you can have one-on-one and group calls and you can do so both through the web-based version and the smartphone version of Whereby — ease of use for both the conference call host and participants: it's incredibly easy to organize your first video conferencing call and have people join it, especially because there's no download nor installation required for them to use the web version of Whereby — web and apps: some video conferencing tools are available only through their web version, while Whereby lets you have calls with your computer, as well as with your smartphone or tablet through the mobile device app

Cons
The one thing I don't think is ideal about Whereby is the fact that Call Recording is an add-on feature. I wouldn't have an issue with it being an add-on feature available for the Whereby Pro Plan. However, even if one purchases the Pro Plan, he/she needs to purchase Call Recording as a separate add-on (which cannot be bought as a standalone feature). So you'd end up paying for two separate things: for the Pro Plan and for the Call Recording feature.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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James Mcsill

I thought it was better than it was

Used occasionally for 1-2 years
Reviewed 2019-03-06
Review Source: Capterra

It has to be worked on. The idea is nice and neat, but the competition is far better. Start by organizing the screens on the panel, cut off the mic automatically if the participant go silent etc.

Pros
I liked the simplicity. Reminded me of the initial versions of Skype.

Cons
When I subscribed, to be able to bring more people into the room, it was messy, there was no way I could organize the screens like I do when I'm using Zoom or Skype. Suddenly, my webcam wasn't visible for the participants. I admit that there was a lot of emails exchanged to try and solve the problem, but it was never solved. By that stage I had paid over 70 pounds for the subscription, and decided to cancel something I could never use. No money back was offered.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 3/10

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Claudio Postinghel

The best in

Used daily for 2+ years
Reviewed 2019-07-23
Review Source: Capterra

BEFORE: "Hey, what's your account?" "I don't find you" "Witch one of these 3 old Skype accounts is the new one?" *THREE HOURS LATER* "Hey, here we are" NOW: "Click on this link" "Hey nice, it took like 3 seconds and I'm not frustrated"

Pros
YOUR INTERLOCUTORS DON'T NEED AN ACCOUNT. Or software. Or your nickname. You simply have to send them a short link like appear.in/**yourname** and that's it.

Cons
None. It's a super simple and easy to use solution. Maybe, the fact that not everyone is using it, so sometimes you're forced in use other bad conference solutions.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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Anonymous

Simple, Solid, Effective Product.

Used daily for 6-12 months
Reviewed 2019-09-05
Review Source: Capterra

Facilitating really solid communication via a remote needs. We were on Zoom for a while but realized its just too complicated for what it offers.

Pros
The ease of use of Whereby is the best part of it. No downloading software, no adding extensions, no asking people to install anything. Everyone can join in really simple. It really helps connecting with clients quickly and efficiently.

Cons
There's not much to dislike, the simplicity of it makes it that easy. Sometimes the connections are spotty.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Whereby pricing

Starting from
$9.99/month
Pricing options
Subscription
Free trial
View Pricing Plans

Free plan: always free with up to 4 participants and 1 room

Pro plan: $9.99/month with up to 12 participants and 3 rooms

Business plan: Starting at $59.99/month with up to 12 participants and multiple users and team rooms

Whereby features

Chat
Communication Management
Conferencing
Customizable Branding
Instant Messaging
Third Party Integration
Video Conferencing

API (228 other apps)
Activity Dashboard (137 other apps)
Automatic Notifications (110 other apps)
CRM Integration (82 other apps)
Call Monitoring (95 other apps)
Call Recording (144 other apps)
Call Routing (106 other apps)
Call Transfer (98 other apps)
Caller ID (88 other apps)
Contact Management (94 other apps)
Real Time Reporting (85 other apps)
Reporting & Statistics (138 other apps)
Voice Mail (88 other apps)

Additional information for Whereby

Key features of Whereby

  • Chat functionality
  • Screen sharing
  • Auto fullscreen
  • Collaborative workspace
  • Communication management
  • Conferencing
  • Customizable branding
  • Instant messaging
  • Group forums
  • Privacy options
  • Third party integration
  • Video support
  • Drag & drop interface
  • Chat
  • Employee communities
  • Live / video conferencing
  • Archiving & retention
  • Two-way audio & video
  • Presentation streaming
  • Access control
  • Collaboration tools
  • Call sharing
View All Features

Benefits

Access Whereby video conversations anywhere using the Android and iOS native mobile apps for meetings on-the-go.

Lock rooms for added privacy meaning that members have to be added individually and can be screened upon entering to ensure they are authorized to join the chat.

Integrate with third party applications Trello, Slack, and Youtube to share URLS for video conversations, add content to presentations, and more.

Benefit from screen sharing and auto fullscreen for Pro and Business plans, meaning users can give presentations alongside pre-prepared slides and all participants can view them in real time.

Invite participants to video conversations simply by creation a custom URL link and sharing it via Slack, email, social media, or any other means of communication.