Brosix Pricing, Features, Reviews & Alternatives

Brosix

Secure instant messenger for teams and businesses

4.62/5 (68 reviews)

Brosix overview

What is Brosix?

Brosix provides businesses with their very own secure, cloud-based private team networks. These networks help businesses manage their internal communication through a range of administrative and collaboration features. Teams can use file transfer, group and private chat, instant screenshots, screen sharing, and much more using encrypted communication channels.

Other key features on Brosix include video conferencing, offline messaging, chat history, user status visibility, chat rooms, spell check, and virtual whiteboard. Brosix is compatible with Windows, Android, Linux, Mac and iOS, allowing teams to stay connected on multiple devices. The platform's mobile application allows individuals to send offline messages, receive push notifications, and share current location with contacts.

Brosix enables enterprises to integrate company logos into the team network for increased brand visibility. Administrative features allow teams to directly manage their team communication. Administrators can control user contact lists and feature access, and provide role-based data access to staff members to ensure secure internal communication within the organization.
www.brosix.com

Pricing

Starting from
$5/month
Pricing options
Free
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Canada, Germany, United Kingdom

Supported languages

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Brosix screenshot: Brosix received file transfer screenshotThe Business Solution for Your Large File Transfer - Brosix IMBrosix screenshot: Brosix chat rooms on Android screenshotBrosix screenshot: Brosix login form screenshotBrosix screenshot: Brosix chat history screenshotBrosix screenshot: Brosix text chat screenshotBrosix screenshot: Brosix text chat with image transfer screenshotBrosix - Instant Messenger for your Business
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Brosix user reviews

Value for money
Features
Ease of use
Customer support
  4.7
  4.5
  4.7
  4.7
Anonymous

A great team chat with a cool retro style

Used weekly for 2+ years
Reviewed 2019-09-19
Review Source: Capterra

I used Brosix to set up a few private team network chats for some of my best clients, and I've always been satisfied by it. People who work in the tech field often require specific tools tailored upon their unique needs, and Brosix has always prove to be flexible yet secure enough. I advised several companies to install and use it, and so far, my experience has always been positive.

Pros
Brosix is incredibly simple to set up and use. You just install it, and no maintenance is required. Even those technically impaired ducks who fumble with nearly all other instant messenger app were able to catch up with it in no time. The full end-to-end encryption on all communication channels means that is amazingly secure as well, which is a great selling point especially for tech enterprises and organizations that must struggle with strict compliance requirements (I'm thinking about HIPAA, for example). On top of that, I found it much lighter than other chats such as Skype, which is always a bonus.

Cons
Some people complained about its "retro" style that makes it look like a somewhat old tool. However, I personally appreciate this style since it has a cool nostalgia feel that is particularly appealing to the nerdiest tech geeks out there. I understand that not everybody may like this design, though, so ultimately YMMV.

Response from Brosix


Thank you very much for this rich review.

Our whole team is delighted to hear that the hard work to provide our customers with best possible flexibility and security to match their needs, has been paying off.

In relation to our product's design, we have chosen this because of its simplicity which makes it really easy for all types of users to understand and work with, so that they do not have to deal with any specifications - they won't have to discover any paths of how to use a certain feature.

Also, we want to thank you for sharing your positive experience with Brosix IM with others. We try to constantly update our service to meet our clients' needs, so feedback is always welcomed!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Sergio M.

The best tool to connect employees

Used daily for 2+ years
Reviewed 2019-11-14
Review Source: Capterra

The experience in general is excellent, it is the only tool we use in the company for communication between employees, the history of the conversations is a remarkable function.

Pros
The ease of use, the implementation in the company was very easy, it is constantly improving functionalities, technical support, many tools such as support and video conferencing.

Cons
The price is a bit high for a company with few employees. I think they could have different prices by volume, for small businesses and accompany them in their growth.

Response from Brosix


Thank you very much Sergio for your review.

We at Brosix work hard to provide a service that could help you communicate more efficiently. What gives us inspiration to keep up with the good work are the many satisfied clients just like you that help us grow by keeping in touch with us.
We would also like to thank you for your suggestion as it is really important to know our clients' honest opinion about each part of the product.

As always, please feel free to contact us with any questions and needs of assistance.

Have a wonderful day.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Amy S.

Brosix

Used daily for 2+ years
Reviewed 2019-10-15
Review Source: Capterra

Pros
Able to communicate with other offices quickly

Cons
Hard to delete group conversations and is not consistent in showing history, deletes some messages without request.

Response from Brosix


Thank you very much, Amy, for your review.

More than anything else, we would like to provide a reliable service to take away the burden of communication for successful businesses globally. We are glad to hear we have helped you with that.

Addressing the issue that you've mentioned, we would like to advise you to always make sure that the team is using the latest version of Brosix. Also, please feel free to contact our support whenever you experience any difficulties or have any questions.

Have a wonderful day.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 5/10

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Brandy W.

Great Messenger for our offices

Used daily for 2+ years
Reviewed 2019-10-15
Review Source: Capterra

Allows us to train and couch our agents without clients knowing. We set up groups which is great on our end depending on who we need to communicate with all at one time. Can also share screens to help in more detail or send documents within the Brosix messenger. Has been a great fit for our agency.

Pros
We have 3 offices. Brosix allows each office to communicate, especially if someone is with a client or on the phone. Brosix is easy to install and add each when we add agents to our offices.

Cons
With groups, not sure how to remove an agent when they are no longer with the agency or with that specific department.

Response from Brosix


Hello Brandy. Our team is very happy to hear that you have considered Brosix as a great fit for your agency.

We appreciate the creativity of our customers and value that each one finds a different way to benefit from the service. In relation to groups configuration, you can always change settings and add/remove users from the Control Panel that every network administrator has access to. We also maintain a 'Help' platform https://help.brosix.com/ which you can quickly find your question into by, for example, typing 'How to remove someone from a group in Brosix?'.

We are very thankful for your review as customers' feedback always helps us optimize the service and see what difficulties are experienced. Have a great and productive week!

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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Kelly N.

Great collaboration tool!

Used daily for 2+ years
Reviewed 2019-10-14
Review Source: Capterra

Brosix has been so helpful in coordinating with team members and sometimes customers. I'm able to use status states that Brosix creates to indicate to others if I'm available or not; additionally, I've been able to create my own custom ones that are helpful to let others know not only that I'm unavailable, but I have created other custom status states that handle specific scenarios (particularly "conducting webinar", "focused project", and "break") so they know if they need to avoid messaging me at all (such as when I'm in a webinar and can't have messages pop up on my screen for everyone watching the webinar to see.) Also, they have lots of nice features that I use frequently, such as sharing my screen, sending files/screenshots, creating a chat group with multiple contacts, and viewing history. We also use the Profile message to state what our schedule is for the next several days. It makes it much easier to coordinate with people to see their schedule on our dashboard without having to ask them.

Pros
Ease of use, ability to see each others profile messages at-a-glance, lots of useful features available

Cons
Sometimes gets wonky after updates (either super tiny or super large font/icons), doesn't save any part of ongoing conversations to log file if the computer crashes

Response from Brosix


We want to thank you for your specific review of Brosix IM. It has always been truly important for us to receive detailed feedback from our customers so that we can optimize our product to fit their needs, preferences, and interests.

We want to apologize for the inconveniences that you have experienced after completing recent updates. Our teams are constantly working towards the removal of errors as soon as we notice any has occurred or if a client has contacted our technical support. So please do not hesitate to contact us whenever you notice an issue with your Brosix network. This would help us solve a problem that most probably would be frustrating the work process of other users as well.

We know how busy our clients are, and we find it very important to hear that you find our service easy to use, as that has been a main purpose of ours. Nobody loves wasting their time in figuring out how to use software that is usually meant to make their work process more secure and easier.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Brosix pricing

Starting from
$5/month
Pricing options
Free
Free trial
Subscription
View Pricing Plans

Businesses: $4/user/month ($5/user/month if billed monthly)
Premium: $6/user/month ($8/user/month if billed monthly)

Brosix features

API
Access Controls/Permissions
Alerts/Notifications
Chat/Messaging
Collaboration Tools
Communication Management
Contact Management
Customizable Branding
Live Chat
Mobile Access
Third Party Integrations
Video Conferencing

Activity Dashboard (193 other apps)
Call Monitoring (169 other apps)
Call Recording (218 other apps)
Call Routing (172 other apps)
Data Import/Export (150 other apps)
IVR / Voice Recognition (139 other apps)
Reporting & Statistics (208 other apps)
Reporting/Analytics (298 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Brosix

Key features of Brosix

  • Audio / Video Conferencing
  • Broadcast Message
  • Chat / Messaging
  • Chat History
  • Chat Rooms
  • Chat/Messaging
  • Co-browsing
  • Collaboration
  • Communication Tools
  • Custom Contact Groups
  • Discussion Boards
  • Emoticons
  • Features Control
  • File Sharing
  • Offline Messages
  • Private Network
  • Push Notifications
  • Real-time Chat
  • Screen Sharing
  • Screenshots
  • Tabbed Chat
  • Team Chat
  • User Status Visibility
  • Video Chat
  • Video Conferencing
  • Voice Chat
  • Web Control Panel
View All Features

Benefits

- Secure internal communication with Brosix’s full data encryption of all communication channels
- Boost team collaboration with Brosix’s all-in-one communication platform
- Stay connected on multiple operating systems and devices
- Keep team communication focused on business with Brosix’s private team networks
- Freely collaborate within a team with Brosix’s custom chat rooms
- Manage team communication with Brosix’s administrative features