App comparison
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Callcap
5
15
4
5
3
2
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Call tracking, monitoring & recording
Last updated: March 2026
Callcap Alternatives & Competitors (2026)
Top 5 free alternatives
Fathom
Free AI Meeting Assistant - Never take notes again!
0.1
Value for money
Starting price
0.6
Functionality
Alerts/Escalation
5/5
API
5/5
Call Recording
5/5
Top Features
Activity Dashboard
N/A
Archiving & Retention
N/A
Caller ID
N/A
LiveAgent
Multichannel Help Desk Solution with Powerful AI Features
0.2
Value for money
Starting price
0.3
Functionality
Account Management
5/5
Agent Interface
4.8/5
Alerts/Escalation
4.6/5
Top Features
Archiving & Retention
N/A
Caller ID
N/A
Call Monitoring
N/A
800.com
AI-powered business phone, call tracking & intelligence
0.2
Value for money
Starting price
0.3
Functionality
Call Conferencing
5/5
Alerts/Notifications
4.7/5
Caller ID
4.7/5
Top Features
Activity Dashboard
N/A
Call Recording
N/A
Call Reporting
N/A
Ringover
100% cloud phone for startups and SMEs
0.3
Value for money
Starting price
0.4
Functionality
Agent Interface
4.8/5
Archiving & Retention
4.8/5
Access Controls/Permissions
4.7/5
Top Features
Caller ID
N/A
Call Monitoring
N/A
Call Recording
N/A
CTM
Conversation analytics for marketing attribution
0.3
Value for money
Starting price
0.3
Functionality
Alerts/Notifications
5/5
2-Way Messaging
4.3/5
Archiving & Retention
4/5
Top Features
Caller ID
N/A
Call Monitoring
N/A
Call Recording
N/A
CallRail
Call Tracking & Analytics
0.5
Value for money
Starting price
Functionality
Archiving & Retention
4.7/5
Caller ID
4.2/5
Automatic Call Distribution
3.8/5
Top Features
Call Monitoring
N/A
Call Recording
N/A
Call Reporting
N/A
Twilio
Build, Scale, and Operate Customized Communication Solutions
0.6
Value for money
Starting price
0.2
Functionality
Archiving & Retention
4.5/5
Automated Responses
4.4/5
Alerts/Notifications
4.3/5
Top Features
Activity Dashboard
N/A
Caller ID
N/A
Call Monitoring
N/A
JustCall
AI-Powered Business Communication for Sales & Support Teams
0.7
Value for money
Starting price
0.2
Functionality
Access Controls/Permissions
5/5
API
5/5
2-Way Messaging
4.3/5
Top Features
Caller ID
N/A
Call Monitoring
N/A
Call Recording
N/A
Dialpad
Cloud communications system for enterprise businesses
0.7
Value for money
Starting price
0.1
Functionality
Access Controls/Permissions
4.8/5
Agent Interface
4.7/5
Archiving & Retention
4.2/5
Top Features
Activity Dashboard
N/A
Caller ID
N/A
Call Monitoring
N/A
Aircall
AI powered customer communications platform
0.8
Value for money
Starting price
0.2
Functionality
Activity Dashboard
5/5
Automated Attendant
5/5
Access Controls/Permissions
4.7/5
Top Features
Caller ID
N/A
Call Monitoring
N/A
Call Recording
N/A
Zoho Voice
Cloud-based business phone for SMB sales and support teams
1.0
Value for money
Starting price
0.6
Functionality
Auto-Dialer
5/5
Automated Attendant
5/5
Activity Dashboard
3.9/5
Top Features
Caller ID
N/A
Call Monitoring
N/A
Call Recording
N/A
0.7
Value for money
Starting price
Functionality
Automated Routing
5/5
Auto-Dialer
4.7/5
Automatic Call Distribution
4.6/5
Top Features
Caller ID
N/A
Call Monitoring
N/A
Call Recording
N/A
0.6
Value for money
Starting price
Functionality
Agent Interface
4.6/5
Automatic Call Distribution
4.5/5
Auto-Dialer
4.5/5
Top Features
Caller ID
N/A
Call Monitoring
N/A
Call Recording
N/A
0.7
Value for money
Starting price
0.2
Functionality
Access Controls/Permissions
5/5
Activity Dashboard
5/5
Activity Tracking
5/5
Top Features
Caller ID
N/A
Call Monitoring
N/A
Call Recording
N/A
0.8
Value for money
Starting price
0.2
Functionality
Alerts/Notifications
4.2/5
AI Copilot
4/5
Alerts/Escalation
3.7/5
Top Features
Caller ID
N/A
Call Monitoring
N/A
Call Recording
N/A
0.7
Value for money
Starting price
Functionality
Activity Tracking
5/5
Alerts/Escalation
5/5
API
5/5
Top Features
Caller ID
N/A
Call Monitoring
N/A
Call Recording
N/A
0.1
Value for money
No pricing info
Starting price
0.5
Functionality
Activity Dashboard
5/5
Activity Tracking
5/5
API
5/5
Top Features
Archiving & Retention
N/A
Caller ID
N/A
Call Monitoring
N/A
0.1
Value for money
Starting price
0.3
Functionality
API
5/5
CRM
5/5
Call Recording
4.8/5
Top Features
Activity Dashboard
N/A
Caller ID
N/A
Call Monitoring
N/A
0.1
Value for money
Starting price
0.4
Functionality
Activity Tracking
5/5
Automatic Transcription
5/5
Call Center Management
4.8/5
Top Features
API
N/A
Caller ID
N/A
Call Monitoring
N/A
Value for money
Starting price
0.4
Functionality
Activity Tracking
5/5
Alerts/Notifications
5/5
Caller ID
4.9/5
Top Features
Call Reporting
N/A
Call Routing
N/A
Call Tracking
N/A