App comparison
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Callcap
5
15
4
5
3
2
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Call tracking, monitoring & recording
Last updated: October 2026
Callcap Alternatives & Competitors (2026)
Top 4 free alternatives
LiveAgent
Cloud-based customer service platform for all sizes
0.2
Value for money
Starting price
0.3
Functionality
Alerts/Escalation
4.6/5
Activity Dashboard
4.6/5
Access Controls/Permissions
4.5/5
Top Features
Archiving & Retention
N/A
Caller ID
N/A
Call Monitoring
N/A
800.com
AI-powered business phone, call tracking & intelligence
0.2
Value for money
Starting price
0.3
Functionality
AI Copilot
5/5
Activity Tracking
4.7/5
Alerts/Notifications
4.7/5
Top Features
Archiving & Retention
N/A
Caller ID
N/A
Call Monitoring
N/A
Ringover
100% cloud phone for startups and SMEs
0.3
Value for money
Starting price
0.4
Functionality
Agent Interface
4.8/5
Archiving & Retention
4.8/5
Access Controls/Permissions
4.7/5
Top Features
Caller ID
N/A
Call Monitoring
N/A
Call Recording
N/A
CTM
Conversation analytics for marketing attribution
0.3
Value for money
Starting price
0.3
Functionality
Alerts/Notifications
4.9/5
2-Way Messaging
4.3/5
Archiving & Retention
4/5
Top Features
Caller ID
N/A
Call Monitoring
N/A
Call Recording
N/A
Twilio
Build, Scale, and Operate Customized Communication Solutions
0.6
Value for money
Starting price
0.2
Functionality
Analytics
5/5
Archiving & Retention
4.5/5
Automated Responses
4.4/5
Top Features
Activity Dashboard
N/A
Caller ID
N/A
Call Monitoring
N/A
JustCall
Cloud-based AI communication platform for sales teams
0.7
Value for money
Starting price
0.2
Functionality
Access Controls/Permissions
5/5
API
4.3/5
2-Way Messaging
4.3/5
Top Features
Caller ID
N/A
Call Monitoring
N/A
Call Recording
N/A
Dialpad
The AI-native platform where conversations become action.
0.7
Value for money
Starting price
0.1
Functionality
Access Controls/Permissions
4.8/5
Agent Interface
4.7/5
Archiving & Retention
4.2/5
Top Features
Activity Dashboard
N/A
Caller ID
N/A
Call Monitoring
N/A
Aircall
Cloud-based phone & AI comms for SMB & mid-market
0.9
Value for money
Starting price
0.2
Functionality
Activity Dashboard
5/5
Automated Attendant
5/5
Access Controls/Permissions
4.8/5
Top Features
Caller ID
N/A
Call Monitoring
N/A
Call Recording
N/A
Zoho Voice
Cloud-based business phone for SMB sales and support teams
1.0
Value for money
Starting price
0.6
Functionality
Auto-Dialer
5/5
Automated Attendant
5/5
Activity Dashboard
3.9/5
Top Features
Caller ID
N/A
Call Monitoring
N/A
Call Recording
N/A
0.7
Value for money
Starting price
Functionality
Automated Routing
5/5
Auto-Dialer
4.7/5
Automatic Call Distribution
4.6/5
Top Features
Caller ID
N/A
Call Monitoring
N/A
Call Recording
N/A
0.1
Value for money
Starting price
0.6
Functionality
Alerts/Escalation
5/5
API
5/5
Call Recording
5/5
Top Features
Activity Dashboard
N/A
Archiving & Retention
N/A
Caller ID
N/A
0.6
Value for money
Starting price
Functionality
Agent Interface
4.6/5
Auto-Dialer
4.5/5
Automatic Call Distribution
4.5/5
Top Features
Caller ID
N/A
Call Monitoring
N/A
Call Recording
N/A
0.4
Value for money
No pricing info
Starting price
0.2
Functionality
Audio/Video Recording
5/5
Access Controls/Permissions
4.3/5
API
4/5
Top Features
Activity Dashboard
N/A
Caller ID
N/A
Call Monitoring
N/A
0.7
Value for money
Starting price
0.2
Functionality
Access Controls/Permissions
5/5
Activity Dashboard
5/5
Activity Tracking
5/5
Top Features
Caller ID
N/A
Call Monitoring
N/A
Call Recording
N/A
0.8
Value for money
Starting price
0.2
Functionality
Alerts/Notifications
4.2/5
AI Copilot
4/5
Alerts/Escalation
3.7/5
Top Features
Caller ID
N/A
Call Monitoring
N/A
Call Recording
N/A
0.7
Value for money
Starting price
Functionality
Activity Tracking
5/5
Alerts/Escalation
5/5
API
5/5
Top Features
Caller ID
N/A
Call Monitoring
N/A
Call Recording
N/A
0.1
Value for money
No pricing info
Starting price
0.5
Functionality
Activity Dashboard
5/5
Activity Tracking
5/5
API
5/5
Top Features
Archiving & Retention
N/A
Caller ID
N/A
Call Monitoring
N/A
0.1
Value for money
Starting price
0.3
Functionality
CRM
5/5
Call Recording
4.8/5
API
4.8/5
Top Features
Activity Dashboard
N/A
Caller ID
N/A
Call Monitoring
N/A
0.8
Value for money
Starting price
0.3
Functionality
Caller ID
4.7/5
Alerts/Notifications
4.3/5
Call Conferencing
4.2/5
Top Features
Archiving & Retention
N/A
Call Monitoring
N/A
Call Recording
N/A
0.1
Value for money
Starting price
0.4
Functionality
Activity Tracking
5/5
Automatic Transcription
5/5
Call Center Management
4.8/5
Top Features
API
N/A
Caller ID
N/A
Call Monitoring
N/A