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CallFire Alternatives

How do CallFire alternatives compare?

Five9 and Aircall stand out as its top competitors based on similarity, popularity and user reviews. When comparing CallFire to its top 100 alternatives, monday.com has the highest rating, with Zendesk as the runner-up, and CallFire ranking 65th place. Zendesk has the most reviews with a total of 2,590, while CallFire has 23. Users say Zoho Desk tops the list for value for money followed by LiveAgent, while CallFire comes in 59th. Users also say monday.com and Zendesk are the easiest to use, while CallFire takes 68th place.

What are the top 5 alternatives to CallFire?


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Top 100 Alternatives & Competitors to CallFire

Five9

4.2
(385)

Cloud contact and call center software

Features

Total

34

131

49

features in common

34

features in common

Five9's unique features

  • Alerts / Escalation

  • Call Reporting

  • Negative Feedback Management

  • SMS Messaging

CallFire's unique features

  • Help Desk Management

  • Conversion Tracking

  • Hotkeys

  • VoIP

Starting from

$100/month

Value for money

4.0

0.5

4.5

What users say about Five9's value for money

Overall Recommendation- Very useful application, good value for money.

DA

Denise A.

Cost effective - easy to use - helps with contact rate.

TA

Taher A.

Aircall

4.3
(223)

Phone system for support and sales teams

Features

Total

33

102

49

features in common

33

features in common

Aircall's unique features

  • Compliance Management

  • Automatic Call Distribution

  • Unified Communications

  • Desktop Notifications

CallFire's unique features

  • Data Management

  • Telemarketing Management

  • Open Database Design

  • Multiple Parties

Starting from

$30/month

Value for money

4.1

0.4

4.5

What users say about Aircall's value for money

It is a very good bargain for the money and I highly recommend it to everyone who need this kind of service.

HA

Hristo A.

Easy to use, great pricing as well get a real value for money. The customer support is also very responsive and quick to solve any issues.

JB

Jonathon B.

SpitFire

4.5
(21)

Web-based predictive dialer software for call centers

Features

Total

30

48

49

features in common

30

features in common

SpitFire's unique features

  • Role-Based Permissions

  • Queue Management

  • Automatic Call Distribution

  • Lead Management

CallFire's unique features

  • Multiple Parties

  • Call Tracking Metrics

  • Knowledge Base Management

  • Data Management

Starting from

$70/month

Value for money

3.9

0.6

4.5

What users say about SpitFire's value for money

Time zones are extremely convenient and the reports allow us to track & improve metrics. It's been priceless in that regard.

AR

Anonymous Reviewer

There was always a 3-5 second delay before the message was left so we were never able to use it. The company was never able to demonstrate a working product refused to give me my money back.

AR

Anonymous Reviewer

CallRail

4.5
(133)

Call Tracking & Analytics

Features

Total

12

32

49

features in common

12

features in common

CallRail's unique features

  • Automatic Lead Distribution

  • Lead Qualification

  • Automatic Call Distribution

  • Source Tracking

CallFire's unique features

  • IVR / Voice Recognition

  • Predictive Dialer

  • Contact Management

  • Multiple Scripts

Starting from

$45/month

Value for money

4.4

0.1

4.5

What users say about CallRail's value for money

Their service is great too, had a set up call / demo when on the free version before we even converted to a paid subscription. Easy to create call flows, get numbers all around 10 for ease of use.

KF

Kirsten F.

Not having a contract was also a plus and the pricing was very reasonable. It has integration with both Google Analytics and Google Adwords which makes attribution super easy too.

AR

Anonymous Reviewer

Twilio

4.6
(247)

Voice and messaging for your web and mobile applications

Features

Total

21

77

49

features in common

21

features in common

Twilio's unique features

  • Alerts / Escalation

  • Unified Communications

  • Purchasing & Receiving

  • Alerts/Notifications

CallFire's unique features

  • Call Tracking Metrics

  • Auto-Dialer

  • VoIP

  • Customer History

Starting from

$0.01

Value for money

4.3

0.2

4.5

What users say about Twilio's value for money

Easy to use sms sending solution that integrates well with many third party solutions, for a fair price.

Svetla M.

Good in the price range. Can specify according to geographies so that specific customer base can be targeted.

Simisara J.

DialMyCalls

4.8
(50)

Mass notification solution

Features

Total

15

68

49

features in common

15

features in common

DialMyCalls' unique features

  • Risk Alerts

  • Real Time Notifications

  • Templates

  • Summary Reports

CallFire's unique features

  • Help Desk Management

  • Open Database Design

  • Outbound Call Center

  • Call Scripting

Starting from

$7.49/month

Value for money

4.6

0.1

4.5

What users say about DialMyCalls' value for money

The things we like most about this software is it ease of use, price points, and the ability to both use the app on our phones or the website on the computer to communicate with our audience.

Aaron M.

Not to mention the price. It was very nice to see such a program that was checking all of our boxes.

MW

Melvin W.

Vocalcom

4.9
(15)

Omnichannel Cloud Contact Center Solutions

Features

Total

25

81

49

features in common

25

features in common

Vocalcom 's unique features

  • Video Support

  • Real Time Monitoring

  • Surveys & Feedback

  • Monitoring

CallFire's unique features

  • Hotkeys

  • Speech-to-Text Analysis

  • Multiple Parties

  • Contact Management

8x8 Virtual Office

3.9
(190)

Voice, video, chat, contact center. In the cloud.

Features

Total

20

64

49

features in common

20

features in common

8x8 Virtual Office's unique features

  • Virtual Extensions

  • Unified Communications

  • Real Time Monitoring

  • Visual Analytics

CallFire's unique features

  • Conversion Tracking

  • Computer Telephony Integration

  • CRM

  • Data Management

Starting from

$12/month

Value for money

3.8

0.7

4.5

What users say about 8x8 Virtual Office's value for money

This is cost effective solution for small and growing companies and it's easy to use.

ES

Edward S.

Like I described in the top paragraph, I initially had doubts about the cost. These doubts were crushed when I saw all of the value that this product adds, however it could always be cheaper.

JP

John P.

CallHub

4.2
(67)

Predictive Call Center, Voice and Text Broadcasting app

Features

Total

28

56

49

features in common

28

features in common

CallHub's unique features

  • Mass Texting

  • Polls/Voting

  • Real Time Monitoring

  • Third Party Integrations

CallFire's unique features

  • Inbound Call Center

  • Conversion Tracking

  • Voice Mail

  • Call List Management

Starting from

$25

Value for money

4.3

0.2

4.5

What users say about CallHub's value for money

CallHub has been investing in a better user experience and we've noticed. It's been pretty easy for us to quickly send sms campaigns around product announcements and other important updates.

Joanna K.

You get what you pay for. This is an inexpensive investment which may be good for temporary use, such as a political campaign.

JL

John L.

Voicent Predictive Dialer

5.0
(5)

Call Center Predictive Dialer | Hosted Predictive Dialer

Features

Total

6

10

49

features in common

6

features in common

Voicent Predictive Dialer's unique features

  • Lead Management

  • FCC Compliance

  • FTC Compliance

  • List Management

CallFire's unique features

  • Inbound Call Center

  • Multi-Campaign

  • Contact Management

  • Multiple Scripts

SuperReceptionist

3.8
(5)

Reception service and contact center with multi-agent access

Features

Total

13

25

49

features in common

13

features in common

SuperReceptionist's unique features

  • Authentication

  • Reminders

  • Call Tracking

  • Automatic Call Distribution

CallFire's unique features

  • Power Dialer

  • Open Database Design

  • Contact Management

  • Call Scheduling

CloudTalk

4.6
(202)

Cloud-based call center software for sales and support teams

Features

Total

43

140

49

features in common

43

features in common

CloudTalk's unique features

  • Virtual Extensions

  • Virtual Call Center

  • Mobile Access

  • Call Tagging

CallFire's unique features

  • Multi-Campaign

  • Dashboard

  • Data Management

  • Open Database Design

Starting from

$20/month

Value for money

4.4

0.1

4.5

What users say about CloudTalk's value for money

Great experience overall. Having used other call providers, I can confidently say Cloudtalk brings the best value for your money.

Julius T.

Onboarding team was eager to help. Also the flexible models lets us manage our pricing per agent so we can add/remove seats as we want.

SK

Shaheryar K.

PhoneBurner

4.9
(142)

Power dialer & outbound sales acceleration software for SMBs

Features

Total

26

100

49

features in common

26

features in common

PhoneBurner's unique features

  • Automatic Call Distribution

  • List Management

  • Categorization/Grouping

  • Automatic Lead Distribution

CallFire's unique features

  • Text to Speech

  • Multiple Parties

  • VoIP Connection

  • Open Database Design

Starting from

$149/month

Value for money

4.7

0.2

4.5

What users say about PhoneBurner's value for money

Phoneburner blows everything out of the water for the price and simplicity. I'm excited for new features to come - it's been essential to my first 4 months of growth.

KC

Kat C.

The software is not simply another tech product but, cost effective without sacrificing the quality of the product.

HM

Hector M.

Kixie PowerCall

4.8
(151)

Ultra-reliable, easily-automated calling & texting for sales

Features

Total

35

74

49

features in common

35

features in common

Kixie PowerCall's unique features

  • Sales Automation

  • Real Time Monitoring

  • Call Tracking

  • Customer Accounts

CallFire's unique features

  • Telemarketing Management

  • Lead Distribution

  • Call Scripting

  • Call Tracking Metrics

Starting from

$29/month

Value for money

4.7

0.2

4.5

What users say about Kixie PowerCall's value for money

Overall great phone solutions, cutting edge API/Integration, very helpful and caring customer support, and all around fair price for what you get.

AT

Alec T.

Very excited about this company and can see the value with how much money it can save our company.

MS

Margie S.

Bitrix24

4.0
(463)

100% free CRM, collaboration and communication tool suite

Features

Total

33

356

49

features in common

33

features in common

Bitrix24's unique features

  • Leave Tracking

  • Calendar Sync

  • Payment Processing

  • Attendance Tracking

CallFire's unique features

  • Data Management

  • Multiple Parties

  • Call Disposition

  • Power Dialer

Starting from

$24/month

Value for money

4.1

0.4

4.5

What users say about Bitrix24's value for money

As a CRM, cloud for documentation and message it works great and is at a very nice price.

Evelyn S.

The pricing for smaller teams is affordable. Also has self hosted version with ability to integrate more functionality.

JP

James P.

Ricochet360

5.0
(24)

Sales is a contact sport. Our Auto Dialer connects you 1st!

Features

Total

35

102

49

features in common

35

features in common

Ricochet360's unique features

  • Alerts / Escalation

  • Mobile Access

  • Sales Reports

  • Lead Generation

CallFire's unique features

  • Help Desk Management

  • VoIP

  • Hotkeys

  • Phone Key Input

Noble Suite

3.9
(13)

Omnichannel contact management with compliance

Features

Total

25

36

49

features in common

25

features in common

Noble Suite's unique features

  • Resource Management

  • FCC Compliance

  • List Management

  • Queue Management

CallFire's unique features

  • Customer History

  • Speech-to-Text Analysis

  • Help Desk Management

  • VoIP Connection

Value for money

3.4

1.1

4.5

What users say about Noble Suite's value for money

The ability to manage and administrate changes in house is a time saving feature and allows for cost saving to pass along to our clients. The reports are top notch and easy to use.

SR

Sara R.

I would recommend this dialer to anyone but I would warn of the sticker shock pricing.

PL

Paul L.

Ytel

3.9
(25)

Awarded Outbound Contact Center Software (24/7 U.S. Support)

Features

Total

36

102

49

features in common

36

features in common

Ytel's unique features

  • Alerts / Escalation

  • Electronic Payments

  • Recurring/Subscription Billing

  • Performance Management

CallFire's unique features

  • Help Desk Management

  • Call Tracking Metrics

  • Hotkeys

  • Conversion Tracking

ChaseData CCaaS

4.8
(134)

Cloud-based call center solution for SMBs

Features

Total

39

97

49

features in common

39

features in common

ChaseData CCaaS's unique features

  • Virtual Extensions

  • Social Media Integration

  • Voicemail Transcription

  • Customizable Reports

CallFire's unique features

  • Speech-to-Text Analysis

  • Phone Key Input

  • Call Tracking Metrics

  • Keyword Tracking

Value for money

4.7

0.2

4.5

What users say about ChaseData CCaaS's value for money

Simplicity, ease of use and low cost is what I like best about Chase Data. I have a lot on my plate as a an owner of a construction company.

ME

Matthew E.

Think about what is the most important thing for your business. Is it reliability, simplicity, customer service or cost of service.

JJ

Jenna J.

Freshcaller

3.8
(24)

Modern Phone System for customer support & sales

Features

Total

30

65

49

features in common

30

features in common

Freshcaller's unique features

  • Voicemail Transcription

  • Status Tracking

  • Alerts/Notifications

  • Scheduled Recording

CallFire's unique features

  • Customer History

  • Call Tracking Metrics

  • Campaign Management

  • Preview Dialer

Starting from

$15/month

Value for money

3.7

0.8

4.5

What users say about Freshcaller's value for money

It's really easy to get going for very low cost. We started off by installing the app on a cheap smartphone and were quickly able to receive calls on it (without cell service, just over WiFi!).

JW

Jax W.

I am very undecided whether to buy it also because I would need many licenses and the costs go up.

NA

Nicola A.

Convoso

4.7
(16)

Dial Smarter, Not Harder

Features

Total

28

80

49

features in common

28

features in common

Convoso's unique features

  • Real Time Monitoring

  • SSL Security

  • Learning Management

  • Performance Management

CallFire's unique features

  • Data Management

  • Phone Key Input

  • VoIP Connection

  • Open Database Design

Starting from

$90/month

Value for money

4.9

0.4

4.5

What users say about Convoso's value for money

Cost and performance tracking, improved speed to contact, decreased lead spend, increased revenue.

SL

Shane L.

Being able to track our costs and conversion ratios better than ever before. Also our speed to contact seems to lead our peers evidence by speaking to lead companies and verify time from post to dial.

SL

Shane L.

CallTrackingMetrics

4.6
(61)

The Only All-in-One Call Tracking & Contact Center Solution

Features

Total

34

95

49

features in common

34

features in common

CallTrackingMetrics' unique features

  • Alerts / Escalation

  • Web Forms

  • Request Assignment

  • Customizable Forms

CallFire's unique features

  • Dashboard

  • Telemarketing Management

  • Hotkeys

  • Help Desk Management

Starting from

$39/month

Value for money

4.6

0.1

4.5

What users say about CallTrackingMetrics' value for money

Great Software for the Price, Compared to other Options.

DL

Diego L.

We like that we can regionally track where the calls are coming from so that we can optimize our budget.

KS

KENNNETH S.

Genesys Cloud

4.2
(116)

Mobile optimized cloud call center with multichannel routing

Features

Total

43

131

49

features in common

43

features in common

Genesys Cloud's unique features

  • Alerts / Escalation

  • Transcripts/Chat History

  • Video Support

  • Surveys & Feedback

CallFire's unique features

  • Multi-Campaign

  • Call Tracking Metrics

  • Conversion Tracking

  • Data Management

Starting from

$75/month

Value for money

3.9

0.6

4.5

What users say about Genesys Cloud's value for money

I like the ability to have so many features all in one solution. This allows us to operate with minimal 3rd party vendors and helps minimise costs.

my

mawj y.

It's an expensive product that struggles with concurrent licensing models and mixed license types.

Jonathan J.

Call Center Studio

4.5
(37)

Cloud-based call center management software

Features

Total

38

91

49

features in common

38

features in common

Call Center Studio's unique features

  • Virtual Assistant

  • Customer Database

  • IT Asset Management

  • Archiving & Retention

CallFire's unique features

  • Lead Distribution

  • Dashboard

  • Keyword Tracking

  • Speech-to-Text Analysis

Value for money

4.7

0.2

4.5

What users say about Call Center Studio's value for money

Easy to deploy with zero hardware cost. All of the system operates on Google Cloud Platform which offer great uptime.

SO

Saran O.

Value for money is good. It is easy however somebody needs to teach you first.

Gülsen G.

NICE CXone

4.2
(457)

Cloud Contact Center Software

Features

Total

37

108

49

features in common

37

features in common

NICE CXone's unique features

  • Virtual Assistant

  • Customer Service Analytics

  • Archiving & Retention

  • Workflow Management

CallFire's unique features

  • Conversion Tracking

  • Data Management

  • Lead Distribution

  • Keyword Tracking

Starting from

$100/month

Value for money

4.0

0.5

4.5

What users say about NICE CXone's value for money

I have extensively researched call center platforms for feature functionality and ease of use. InContact always comes out as the best investment for the cost.

GG

Gretchen G.

This product allows great management and works perfectly, no downtime so no money lost. I've been using it in different companies and never got much of a problem.

CH

Camilo H.

uContact

4.5
(26)

Beautiful Contact Center Solution - Omnichannel - All in One

Features

Total

30

88

49

features in common

30

features in common

uContact's unique features

  • Email Management

  • On-Demand Recording

  • Workflow Management

  • FTC Compliance

CallFire's unique features

  • Multiple Parties

  • Call Tracking Metrics

  • Contact Management

  • Data Management

InfoFlo

4.5
(82)

All-in-One CRM Software Solution

Features

Total

35

126

49

features in common

35

features in common

InfoFlo's unique features

  • Virtual Extensions

  • Data Import/Export

  • Virtual Call Center

  • Call Tagging

CallFire's unique features

  • Power Dialer

  • Lead Distribution

  • Call Scripting

  • Call Tracking Metrics

Value for money

4.6

0.1

4.5

What users say about InfoFlo's value for money

The product represents great value (features and benefits, and ease of use relative to cost).

JB

Jim B.

All emails and documents it makes us look like we have all the info...Because we do. Price----absolutely most for the money.

jS

jim S.

Dialpad

4.3
(411)

Cloud communications system for enterprises

Features

Total

27

82

49

features in common

27

features in common

Dialpad's unique features

  • Third Party Integrations

  • Alerts/Notifications

  • Online Forums

  • SIP Trunking

CallFire's unique features

  • Data Management

  • Telemarketing Management

  • Campaign Management

  • Preview Dialer

Starting from

$15

Value for money

4.4

0.1

4.5

What users say about Dialpad's value for money

The handoff between devices works very well. The call quality is excellent and the price is perfect for all the features that are included.

Nik K.

We have found this to be a reliable phone service alternative to Vonage that we previously used. The price is right, the functionality is good, and we are pleased with the service.

SS

Sarah S.

Agile CRM

4.2
(405)

Sales and marketing CRM for growing businesses

Features

Total

34

226

49

features in common

34

features in common

Agile CRM's unique features

  • Sales Pipeline Management

  • Customizable Templates

  • Territory Management

  • Customizable Forms

CallFire's unique features

  • Customer History

  • Phone Key Input

  • Text to Speech

  • Telemarketing Management

Starting from

$8.99/month

Value for money

4.2

0.3

4.5

What users say about Agile CRM's value for money

Agile has been a breath of fresh air when I needed something free. When I upgraded to the paid version for our company, it did everything we needed from Salesforce for a quarter of the price.

AR

Anonymous Reviewer

The price of the software is nice, the features from a glance look really good but once you start using them is when you are in for a surprise.

AM

Alex M.

EngageBay

4.6
(72)

Integrated sales & marketing software for growing teams

Features

Total

21

203

49

features in common

21

features in common

EngageBay's unique features

  • Offline Form

  • Customizable Templates

  • List Management

  • Campaign Specific Signature

CallFire's unique features

  • Phone Key Input

  • Auto-Dialer

  • Help Desk Management

  • Hotkeys

Starting from

$9.99/month

Value for money

4.8

0.3

4.5

What users say about EngageBay's value for money

EngageBay is a great tool for marketing automation for small companies (finally!) and for a reasonable price. You can customize all views and see the data you want to.

Anna O.

It is easyish to use, still lacks loads of features and the way of working is sometimes frustrating compared to something like Hubspot, but that is where the huge price difference comes in.

Rv

Ryno v.

Qubicles

4.4
(24)

Revolutionary blockchain-powered contact center software

Features

Total

28

70

49

features in common

28

features in common

Qubicles' unique features

  • Question Branching

  • Customizable Caller ID

  • Process/Workflow Automation

  • Quality Assurance

CallFire's unique features

  • Data Management

  • Phone Key Input

  • Contact Management

  • Open Database Design

Starting from

$0.02

Value for money

4.8

0.3

4.5

What users say about Qubicles' value for money

The team is very supportive and will work with you to help you achieve your goals. Fenero is a very cost effective robust solution and is the back-bone of a successful call center.

SB

Smitha B.

Pricing is amazing, best in tbe biz. Overall functionality is what we need.

GM

Gustavo M.

HoduCC

4.7
(23)

Omnichannel call center software for sales and support teams

Features

Total

25

66

49

features in common

25

features in common

HoduCC's unique features

  • SMS Marketing Managment

  • Call Tracking

  • Agent Interface

  • Real-Time Chat

CallFire's unique features

  • Text to Speech

  • Speech-to-Text Analysis

  • Multiple Parties

  • Contact Management

Starting from

$400

Value for money

4.5
4.5

What users say about HoduCC's value for money

Helps organisations to save costs and be more efficient.

VM

Vinesh M.

We use HoduCC for inbound and outbound calls and we can say it is the best value for money. Easy to set, easy to use.

AC

Adetayo C.

CallShaper

4.9
(16)

Call center software for managing inbound and outbound calls

Features

Total

27

67

49

features in common

27

features in common

CallShaper's unique features

  • Third Party Integrations

  • Agent Interface

  • Drag & Drop

  • Automated Routing

CallFire's unique features

  • Data Management

  • Telemarketing Management

  • VoIP Connection

  • Call List Management

Value for money

4.9

0.4

4.5

What users say about CallShaper's value for money

This makes it extremely cost effective for me. The productivity is excellent, and the reporting allows me to manage my business down to the rep or media source detail so I can optimize performance.

CA

Christie A.

Which is excellent since time is literally Money.

SB

Stanley B.

VICIdial

4.7
(251)

Open source call center software with predictive dialer

Features

Total

33

149

49

features in common

33

features in common

VICIdial's unique features

  • Compliance Management

  • Automatic Call Distribution

  • Ad hoc Query

  • Employee Management

CallFire's unique features

  • Help Desk Management

  • VoIP

  • Data Management

  • Phone Key Input

Value for money

4.8

0.3

4.5

What users say about VICIdial's value for money

A powerful free tool that helps us manage customer calls and generate revenue through automation. Really appreciate all the work that's gone into vicidial.

JN

Judtih N.

I would recommend this software to all call centers on a budget.

AR

Anonymous Reviewer

Adversus

4.8
(18)

Cloud-based dialer & CRM solution

Features

Total

27

75

49

features in common

27

features in common

Adversus' unique features

  • Purchasing & Receiving

  • Event Scheduling

  • Lead Capture

  • Rules-Based Workflow

CallFire's unique features

  • Customer History

  • Telemarketing Management

  • VoIP Connection

  • Text to Speech

Starting from

$100/month

Value for money

4.9

0.4

4.5

What users say about Adversus' value for money

The price is really good. And I actually have not even once looked at other prices on other software, because I don’t need anything else.

KP

Kristoffer P.

Company with individuals that want to make a difference, they invest in their product to make it even better instead of just using their software as a cash-cow.

TL

Thomas L.

Aloware

4.7
(26)

so much more than just a sales dialer

Features

Total

25

49

49

features in common

25

features in common

Aloware's unique features

  • Customer Profiles

  • Video Call Recording

  • Mobile Access

  • Call Reporting

CallFire's unique features

  • Text to Speech

  • Speech-to-Text Analysis

  • Dashboard

  • VoIP Connection

TalkChief

5.0
(5)

Business phone system for your modern business needs

Features

Total

31

105

49

features in common

31

features in common

TalkChief's unique features

  • Mobile Access

  • Performance Metrics

  • Scheduled Recording

  • File Transfer

CallFire's unique features

  • Dashboard

  • Lead Distribution

  • Progressive Dialer

  • Survey/Poll Management

Ringba

5.0
(13)

Cloud-based inbound call tracking software

Features

Total