Earth Class Mail Pricing, Features, Reviews & Comparison of Alternatives

Earth Class Mail

Cloud-based, secure virtual mail & address solutions.

4.74/5 (35 reviews)

Earth Class Mail overview

What is Earth Class Mail?

Earth Class Mail is the leading virtual mailbox and virtual address provider in the U.S., allowing customers like Zapier, Reddit, and Lyft to take their postal mail paperless. From individuals to enterprise-level businesses, our customers improve their flexibility and security through mail scanning, automatic check deposit, and cloud integrations. Our HIPAA-certified technicians turn paper mail and documents into high resolution, searchable PDFs that integrate with other cloud-based applications. Customers can deposit checks, pay bills, and share documents online — all without ever touching an envelope. Learn more at https://www.earthclassmail.com/?utm_medium=Web+Referral%20&utm_source=GetApp&utm_campaign=Business+Directory
www.earthclassmail.com

Pricing

Starting from
$19/month
Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia

Supported languages

English
Earth Class Mail screenshot: Web-Based App - it works on any device with an internet connection.Earth Class Mail - How we operateEarth Class Mail screenshot: Check Deposit - it's easy to deposit checks when they come in.Earth Class Mail screenshot: Intelligent Notifications - the app detects and notifies you when a check is present.Earth Class Mail screenshot: Recycle & Shred - easily trash your physical mail, including secure shredding.Earth Class Mail screenshot: Pickup Your Mail - certain locations allow for physical mail pickup requests for an extra fee.Earth Class Mail screenshot: Our web-based app allows you to login from anywhere.Earth Class Mail Explained

Earth Class Mail reviews

Excellent
26

Very good
9

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.3
  4.5
  4.5
  4.7
Noah Green

I have had multiple accounts over the years, and currently I am an administrator for three addresses

Used daily for 2+ years
Reviewed 2017-05-01
Review Source: Capterra

Pros
The basic premise of the service has been met, which is important for the price point of ECM. I have seen ECM change over the past few years, and I am glad to see the pricing match the service level. There is no substitute for performance.

Cons
I have access to multiple accounts for various clients as well as myself. Quickbooks Online provides a great method for a master account to manage multiple accounts, and it would be beneficial if there was such a functionality for ECM.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Adam Pederson

Great solution to manage the mess of mail (paper) that a small business creates

Used daily for 2+ years
Reviewed 2017-04-27
Review Source: Capterra

We use ECM extensively to manage the mail that we get running several small consulting and software resale companies. Before ECM getting all of the right paperwork to the right place was a pain. After moving online can now manage our mail from wherever we are. Unlike 'virtual office' packages that we've looked at ECM is focused on one thing: mail. They do a pretty darn good job of it too. No worrying about missing letters, you get simple controls to delete the junk mail and fast scanning on the important stuff. Even when we've had problems customer support is great. We've learned some limitations (don't get a laptop shipped to your ECM address if you need them to forward it on via next day shipment, lithium ion shipping rules apply to them as well) but even when we ran into them it was easy to get ahold of support and they did the best they could to sort the problem quickly and efficiently. Good people, great product. Best solution out there for small companies looking to unburden themselves of paper mail.

Pros
It is easy to use and has lots of control. Build mail routing rules, scanning rules, setup check deposit, etc.

Cons
The platform is a little older, not as many modern design elements, but it gets the job done and the functionality is great, and on some level I don't need every site I use to look like Facebook.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Troy Helming

Great features, good user interface.

Used weekly for 1-2 years
Reviewed 2017-05-06
Review Source: Capterra

Pros
Connection to Box.com is handy, although I wish the filenames of the documents would automatically contain the sender's name and date of receipt.

Cons
I regularly get calls from FedEx saying they cannot deliver packages to our address in San Francisco.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Barnaby Zelman

Don't Leave Home Without It!

Used daily for 2+ years
Reviewed 2017-04-27
Review Source: Capterra

Having lived abroad now for going on 8 years, I just don't know where I'd be without the ECM tentacle to my life back in the States. They forward my favorite products that I can't get overseas and handle the occasional check deposit. Thanks ECM for turning problematic into 'simplematic' for this expat!

Pros
User friendly menu guided "step by step" system.

Cons
No longer allows me to deposit funds to my ECM account without customer service assistance. Also, shouldn't need customer service to arrange the occasional check deposit. More shipping method options would be nice, but not critical.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Thomas Noonan

I could not operate my business without it.

Used weekly for 2+ years
Reviewed 2017-06-13
Review Source: Capterra

Don't have to waste time with stupid mail.

Pros
The fact that I don't have to handle mail. I can be out of the country for 6 months and still see all my mail. Every piece of mail I open is automatically scanned and digitally archived. I think snail mail is one of the most inefficient things on earth, so I'm glad that ECM exists to help me streamline that part of my life.

Cons
About the software - sometimes it's a little slow to load, especially if I'm scrolling way way back through my mail. I wish there wasn't such a delay in the time it takes to get my mail (I use the Las Vegas PO box and I understand that once it is received there, it's shipped up to Oregon for sorting). Sometimes giving out my address is difficult. Some automated web forms don't have room or won't accept that "PMB 61891" part of the address. I wish there was a Nevada street address.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Earth Class Mail pricing

Starting from
$19/month
Pricing options
Subscription
View Pricing Plans

Personal MailBox: $19 per month - 1 recipient, 50 pieces of mail a month, our fastest mail delivery through a pre-selected address

Shared MailBox: $29 per month - 5 recipients, 50 pieces of mail a month, our fastest mail delivery through a pre-selected address

Premium MailBox: $79 per month - 20 recipients, 50 pieces of mail a month, your choice of virtual address


Startup MailRoom: $139 per month - 100 pieces of mail a month, unlimited recipients, your choice of virtual address

Business MailRoom: $229 per month - 250 pieces of mail a month, unlimited recipients, your choice of virtual address

Enterprise MailRoom: Custom plans available starting from $1029/month.

Learn More at https://www.earthclassmail.com/?utm_medium=Web+Referral%20&utm_source=GetApp&utm_campaign=Business+Directory

Earth Class Mail features

Communication Management
Third Party Integration

API (241 other apps)
Activity Dashboard (146 other apps)
Automatic Notifications (114 other apps)
Call Monitoring (100 other apps)
Call Recording (151 other apps)
Call Routing (112 other apps)
Call Transfer (102 other apps)
Caller ID (93 other apps)
Chat (140 other apps)
Collaboration Tools (86 other apps)
Conferencing (107 other apps)
Contact Management (99 other apps)
Customizable Branding (89 other apps)
Instant Messaging (116 other apps)
Real Time Reporting (88 other apps)
Reporting & Statistics (154 other apps)
Video Conferencing (105 other apps)
Voice Mail (92 other apps)

Videos and tutorials

Additional information for Earth Class Mail

Key features of Earth Class Mail

  • Collaborate on all inbound mail
  • Sort, forward, filter, or securely shred mail
  • All mail is scanned and made available online
  • Cloud & physical mail storage
  • Get notified when new mail arrives
  • All mail is OCR'd and searchable
  • HIPAA compliant features
  • Add multiple recipients and users to your account
  • Integrates with Dropbox, Box, GDrive & Bill.com
  • Send invoices directly to Bill.com
  • Electronic check deposit
View All Features

Benefits

- Real Business Addresses: Get a mailing address for your business and choose from dozens of Street Addresses and PO boxes in the U.S. Use it instead of a home address, to protect your business' privacy, to establish a local presence, for CANSPAM compliance, and to register your business with the State. You can choose one or more addresses, or even keep your own. When you or your business move, your mailing address can stay the same. It's even a good solution if you incorporate your business outside of your home state.

- Mail and Document Scanning: All the mail sent to your new address gets scanned, then you get an email letting you know that new mail has arrived. You see the exterior of the front and back, packages too, then you choose what action to take. You can scan the contents of your mail, and store them digitally forever. You can also set rules using the rules engine on how you want certain types of mail to be handled automatically, so you don't have to wait for mail contents to be scanned or for junk mail to get recycled.

- Secure Handling and Shredding: All mail is processed in monitored facilities, by employees that have completed extensive background checks. Everything digital is secured with a 256-bit encryption, and if you want to keep your confidential information safe when you trash it you can choose to securely shred everything.

- Free Storage: Cloud storage is free and unlimited. You can also integrate directly with Dropbox, Box and Google Drive to backup and share your documents. The first 30 days of physical mail storage is always free, that time starts from the day the mail is received.

- Electronic Check Deposit: If you get a lot of checks, or travel a lot while clients send you checks, then this add-on feature will allow you to electronically deposit those checks to your bank account with any bank. If you don't qualify for electronic check deposit there is an option for manual check deposit as well.