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Folge
5
82
4
18
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
On-premise documentation and guides generation platform.
Table of Contents
Folge - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Folge overview
Based on 100 verified user reviews
What is Folge?
Folge is a document generation tool offering key features such as process/workflow automation and support for multiple output formats, among others.
Who uses Folge?
By industry, Folge reviewers are most commonly professionals in information technology and services (20%). The most frequent use case for Folge cited by reviewers is document generation (100%).
Folge’s user interface
Folge pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.9
Features
4.7
Ease of use
4.7
Customer support
5.0
Reviews sentiment
What do users say about Folge?
Folge is a document generation tool offering key features such as process/workflow automation and support for multiple output formats, among others.
Select to learn more
Who uses Folge?
Based on 100 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Folge's key features
GetApp's analysis of 39 verified user reviews collected between August 2021 and June 2024 identifies Folge's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Folge's process/workflow automation capabilities. They find it effortless to capture mouse clicks, add details, and export documents. Users report that the intuitive screenshot editor and ability to organize screenshots into steps save significant time. They highlight the seamless integration with their workflows and the ease of creating and editing documents. However, some users mention issues with the screen capture key and the lack of cloud storage for proprietary files as minor drawbacks. Of the 26 Folge users who gave detailed accounts of their use of Process/Workflow Automation, 96% rated this feature as important or highly important.
Reviewers highlight the multiple output formats offered by Folge as a valuable aspect. They appreciate the ability to export documents in various formats such as MS Word, PowerPoint, PDF, HTML, and Markdown. Users find this flexibility helpful for creating user guides, training materials, and consistent documentation across multiple platforms. They say the range of export options meets diverse needs and saves time by eliminating the need for manual conversions. Of the 32 Folge users who gave detailed accounts of their use of Multiple Output Formats, 88% rated this feature as important or highly important.
All Folge features
Features rating:
Folge alternatives
Folge
Starting from
75
One-time payment
Microsoft Word
Starting from
9.99
Per month
Adobe Acrobat
Starting from
14.99
Per month
Google Workspace
Starting from
7
/user
Per month
Folge pricing
Pricing plans
Pricing details:
User opinions about Folge price and value
Value for money rating:
To see what individual users think of Folge's price and value, check out the review snippets below.
James M.
Application Developer
Stacey D.
Technical Specialist II
Folge integrations (4)
Integrations rated by users
We looked at 100 user reviews to identify which products are mentioned as Folge integrations and how users feel about them.
Integration rating: 5.0 (2)
Integration rating: 5.0 (1)
“My teaching is primarily delivered via Powerpoint so being able to seamlessly integrate my polls into the single presentation is important to me. It would be great if the full suite of question types could be replicated in Powerpoint.”
Angela D.
Learning and Teaching Consultant
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Other top integrations
Folge support options
Typical customers
Platforms supported
Support options
Folge FAQs
Q. What is Folge used for?
Designed for businesses in semiconductors, IT, education, and other industries, Folge is an on-premise application that allows customer support teams to create knowledge base articles and step-by-step guides for business processes from a unified platform. Staff members can generate, manage, and share user manuals, how-to guides, and knowledge base articles with teams, clients, or external users, facilitating collaboration. With Folge, team members can automatically capture screenshots, change page orientation, fix image quality, and export technical documentation in formats such as PDF, HTML, PowerPoint, JSON, Markdown, Word, and more. It allows employees to include table of contents, custom headers or footers, and brand logos across help documentations and tutorials. The support teams can also define font type, add arrows to highlight steps, draw on images, hide sequences, and zoom into specific areas. Folge allows IT teams to add, rearrange, reorder, and create descriptions as well as statuses for steps in guides, tutorials, and other help documentation. It allows staff members to embed the generated user guide into third-party knowledge base tools such as Confluence, Sharepoint, Help Scout, and Zendesk.
Q. What level of support does Folge offer?
Folge offers the following support options:
Chat, Email/Help Desk
