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FreeConferenceCall.com Reviews

Overall rating

4.5

/5

210

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.62/10

Reviews by rating

Pros and cons

Any number of interested participants can call in provided they have the conference number, and the sound quality on the call is also quite good.
I love Freeconferencecall.com. It was a lifesaver at the beginning of the pandemic, but even before that, I was using it for conference calls and to conduct telephone mediations.
I like that you had the ability to record the call and access it later on your computer. I liked how easy it was to make an individualized link to send to people.
It's a weird thing to say but I don't like the name...It's almost embarrassing to invites someone to a professional meeting via "freeconferencecall.com.
One thing I don't like is whatever the limitation is that causes magicjack users to be unable to use the service along with other VOIP users.
At the beginning the announcements were quite annoying (whenever you mute/unmute someone, when someone enters or leaves the call...) until I found out what box to check to omit the announcements.
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210 reviews

Recommended

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Bernhard H.

owner

Management Consulting, 1-10 employees

Review source

Overall Rating

It works great and I use it as my back-up system

Reviewed 2 years ago

Transcript

Bernhard H.: Hi, my name is Bernie. I'm a business coach and I give FreeConferenceCall 4 out of 5 stars....

NH
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Nathan H.

Counselor

Mental Health Care, self-employed

Review source

Overall Rating

Video Conferencing

Reviewed 2 years ago

Transcript

Nathan H.: My name is Nathan. I'm the owner and I have a company within the coaching industry, and I...

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ayush d.

Nonprofit Organization Management, 201-500 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best platform for virtual meetings through cellular phone call

Reviewed 3 years ago

we faced problem to connect with the people lives in a hilly area and they don't have such great broadband at there locations. so there we find the solution more helpful to connect with all member through a phone call.

Pros

FreeConferenceCall is one of the best software available for online meetings and webinar. best pros are:- 1. It will be more help full for the people's whos is not able to access good internet, so they can connect to meetings using the phone call. 2. There is no limit on how many members can join the meetings. 3. Local dial-in numbers.

Cons

Couldnt find any Cons for the solution but web interface need some improvement. If it will be more helpful if get some kind of reporting for the meetings after each meetings calls.

Vendor response

Hello Ayush, thank you for taking time to review our service. We are glad to read that you are enjoying our online meeting platform! At the end of each meeting, our system automatically sends you a detailed meeting report. If you are not getting receiving them, please email us at support@freeconferencecall.com so we can properly investigate this matter.

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Derek I.

Information Technology and Services, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

The best softphone conference call application out there!!!

Reviewed 4 years ago
Pros

I have been using FCC for quite some time, and recently, when they brought their business premium package online, was even more fired up. Easy interface, software, apps, and setup. Also, love the default settings and reporting. Calls are clear, reporting is instantaneous, and the apps are awesome (desktop and Android). I have only needed to contact support 1x, and it was also effective, efficient, and timely! Highly recommend!

Cons

I can't thin of anything I don't like about this software...

MH
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Mike H.

Computer Software, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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FreeConfrenceCall.com is not a good choice for conference call software.

Reviewed 5 years ago
Pros

FreeConferenceCall.com is easy to set up, easy to call and easy to give out an access code people to join your calls.

Cons

This service's audio quality is horrible. I've never experienced such horrible audio quality in a call. Alternatives like Google Hangouts or Zoom are recommended.

Vendor response

Hello Mike. Thank you for your feedback. We¿re sorry you did not have a positive experience. We are always here 24/7 to help troubleshoot and eliminate any audio issues you might be experiencing. Please contact us at (844) 844-1322 and our customer care team will be happy to assist you anytime you experience any issues.

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Frank R.

Hospitality, 11-50 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Great for no-frills, free conference calls, but with some key shortcomings.

Reviewed 4 years ago

Good enough for no-frills conference calls, but make sure that no participant is from T-mobile or else they won't be able to dial in without incurring additional charges. On the positive side, international numbers are available for distributed team members. Overall a good free solution, but better alternatives like uberconference exist.

Pros

Freeconferenceall.com is easy to set up and provides international numbers that make it convenient for distributed teams. The service is reliable and the pin works as you would expect with a professional voice talent.

Cons

The free plan's numbers have issues when dialing from certain domestic phone providers. In particular, T-mobile users are informed they will incur charges for dialing the number even though they are domestic numbers. That presents problems for any teams that have users on those phone providers. The online interface and tools are also not as modern as some of the other competitors.

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Janette R.

Management Consulting, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The Best Conference Call Solution

Reviewed 4 years ago

FreeConferenceCall.com allows me to set up conference calls from anywhere. I'm not tied to my office or a conference room to initiate a call. The name says it all. The best part is that it's free.

Pros

I have used freeconferencecall.com for over a decade. I like that the app gives you the ability to set up calls when you are on the go or on the road. The new features now allow you to do video conferencing. The best part has been the reporting aspect. Keeping track of business calls is extremely important and the recording feature captures all the appropriate information that is needed to make the meeting a success.

Cons

I have to say that the hold music is my least favorite. It has been the same for years so I may have gotten used to it.

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Jordan B.

Marketing and Advertising, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Conference Call SOlution

Reviewed 4 years ago

I love how much myself and clients love the software. How quick it updates, how great the quality is, and the summary emails you receive afterward.

Pros

I love the ability to setup an account, have your own dedicated line, and the consitency of the sharing software and call quality.

Cons

I don't like the ability to share the screen if the meeting invite was set up by another user.

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Stuart H.

Publishing, 51-200 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Used for many years

Reviewed 2 years ago

We used for calls and for an occasional all company meeting with remote staff logging in.

Pros

We used the audio and video product for many years. It was easy to use and worked well. The price is free and we never had any real issues.

Cons

When the pandemic hit we needed a more robust product. Hence we migrated to paid Zoom. The feature set works well for calls and video conferences but lacks scheduling, invites, etc.

Vendor response

Hello Stuart, thank you for reviewing our service. We are sorry to read that you moved over to Zoom. The invitation feature is one we are working to vastly improve, however scheduling and sending invites has always been available. If there is any chance you would give us another try, we would love to walk you through on how to invite users and schedule meetings.

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Susan S.

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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I have been using Free Conference Call prior to its arrival when it was FreeConferencing.com

Reviewed 5 years ago
Pros

I love the ease of use and the 24/7 customer service is absolutely one of the best features. As a tele-call and video-show host, I use the customer service department to field participants questions and difficulties in getting on a live event and accessing the replays.

Cons

One of the cons is very small, their pre-set invitations have to be sent one at a time. I get around it by posting the main info on social media and sending the details through email and text.

Vendor response

The team here at FreeConferenceCall.com is thrilled to hear such good feedback. You can always download our Outlook or Google plug in to send multiple invites at once. Feel free to contact our 24/7 customer care team for more information.

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Olivia B.

Hospitality, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easiest group calling tool on the planet

Reviewed 4 years ago
Pros

Some might think the best feature of FreeConferenceCall.com is that it's free. That's true, but what's even better is that the designers didn't cut corners in creating the software. Easy set-up, great sound quality, and helpful extra features (like call report e-mails sent to the admin directly afterwards or the ability to record calls, if needed) make it a must-have for any team that works remotely or has occasion to bring clients and managers together in group settings.

Cons

Really, there is nothing not to like about this kind of free software. A+.

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Lady Mascheria P.

Health, Wellness and Fitness, self-employed

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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My thoughts on Free Conference Call.com

Reviewed 2 years ago

I love the company. And if you are starting a business and you do not have the money to really start. This is the best way to do it Because you are getting all your people together.

Pros

I LOVE IT. When I was with this org. We use to use it all the time. And I can not lie. It is a great service. And it is FREE lol. But it is good to set up meetings. And just get your business together. That is what I love about it.

Cons

No problems. The calls are very clear. You can hear very clear when another person is talking and they can hear you very clear.

Vendor response

Hello Lady, thank you so much for taking time to review our service! We are thrilled to read that you have enjoyed your experience with us! If you ever have any questions or concerns, please do not hesitate to call our 24/7 customer care team at (844) 844-1322

BB
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Brooke B.

Design, self-employed

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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My go to

Reviewed 3 years ago

I love it. I'm sticking with it as long as it's free for me.

Pros

It's FREE! This is my favorite conference call/screen sharing software. It is always free and just works.

Cons

If I have to have a con, I think having the word "free" in the company name sounds a little off-putting. I don't want my customers to think I'm cheap, but this software really does work!

Vendor response

Hello Brooke, we are thrilled to read you are enjoying our service, thank you for trusting us with your conferencing needs! We do offer a paid feature that will bypass our company greeting that prompts users they are dialing into FreeConferenceCall.com. You will need to add our ONE number feature ($3.95/month), which will provide you with a private number. An additional incentive is that our private numbers do not require users to enter an access code to connect to your conference line.

AR
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Verified reviewer

Publishing, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Kept My Church Connected Through the Pandemic

Reviewed 2 years ago

Our moderator had implemented FreeConferenceCall for his day job and recommended it to us when COVID shut down our church building. We started using this service multiple times a week just for updates and prayer, and are continuing the service in place of in person committee meetings. We have had greater participation in board and administration meetings using Free Conference Call than we have had in person before the pandemic.

Pros

Once we were able to call in (see the Cons), FreeConferenceCall was a lifesaver for our church to stay connected at the height of the pandemic. My church is a mostly older population, but the steps needed to call in have not been too difficult for most of them. Any number of interested participants can call in provided they have the conference number, and the sound quality on the call is also quite good.

Cons

We had severe difficulty being able to call into meetings on or just after the hour. I had multiple instances where I tried to call in 10+ times with no success and I was not the only one. For that reason, we eventually shifted our calls to be quarter before the hour and then had little to no difficulty. Sometimes can be hard to hear others and there seems to be a bit of a delay that at times prevents me from providing my input before someone else has already begun speaking.

Vendor response

Hello, thank you for reviewing our service. We are sorry to read that you have experienced difficulties staying connected. Please email our customer care team at support@freeconferencecall.com so they can help walk you through any conferencing issues you are facing.

AR
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Verified reviewer

11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great alternative to paid conference call tools

Reviewed 5 years ago

A free, easy to use solution for hosting conference calls and screen shares.

Pros

The sound quality is great, especially compared to some of the non-free competition. Running a screenshare is very easy, particularly when the other attendees don't have an account.

Cons

The only con I can think of is that the desktop client can be hard to find at times. I often have to login to the web portal to get a meeting start. In the grand scheme of things, this is a minor problem compared to the difficulties I've had with other conference call platforms.

Vendor response

Thank you for the review. We appreciate your loyalty to our service. Feel free to reach out to Customer Care at (844) 844-1322 any time with questions.

CS
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Claire S.

Professional Training & Coaching, self-employed

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great solution for conferences and meetings for members in different locations

Reviewed 2 years ago

My board members and some other groups are in different locations. For some things, a phone conference call is better than a video conference. Free Conference Call is ideal for this. I also like their commitment to helping communities that are economically challenged through the contributions made by those who can afford to pay something.

Pros

I use it primarily for conference calling by phone and it is very easy to use. Free Conference Call It is ideal for our needs. Moreover, it is flexible and can manage large numbers of people if needed.

Cons

I did attempt to do a video meeting with it once but it didn't work for us, so I will stick with using it for voice conferencing. In all fairness, I did not contact their support team about it.

Vendor response

Thank you for reviewing our service Claire! We do hope that you give our video conferencing feature another try, we are certain your experience will be much better. If you run into any issues, do not hesitate to reach out to our 24/7 customer care team at (844) 844-1322.

AR
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Verified reviewer

Marketing and Advertising, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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So Crazy How Well This Works

Reviewed 4 years ago

I work with a number of clients who need conference lines from time to time. They do not use them frequently but when they do they are very handy. I always recommend FreeConferenceCall.com and use it myself for the same reason, I don't want to pay a monthly fee for a service I may only need a handful of times a year. I have had nothing but success using FreeConferenceCall.com and all of my clients who have used it continue to use it because it is just as good as the paid services they were using. In the end I highly recommend giving them a shot, great company and service!

Pros

- It is completely free; I believe they use this to help sell you on more advanced features in other products. Truly it is 100% free with no strings attached. - Excellent call quality and reliability; I have not had one issue yet on a call using the system for several years now. - Can record meetings and download the audio for archiving - Presenter controls that allow you to mute attendees and control the call - Report at the end lets you see who was on the call and for how long

Cons

- Does not offer more advanced conferencing features, but since it is free it is hard to complain - Their free plan does not really offer any kind of customer support, although I have personally never needed to call in

PP
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Phil P.

Marketing and Advertising, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Good for conference calls

Reviewed a year ago

FreeConferenceCall is good for conference (audio) calls, but beyond that, it provides little value.

Pros

FreeConferenceCall makes it easy and cost effective to make conference calls.

Cons

They do not provide screen sharing features.

Vendor response

Thank you for taking time to review our service Phil. We recommend that you reach out to our customer care team at support@freeconferencecall.com so they can walk you through on how you can utilize screen sharing for free.

AR
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Verified reviewer

Marketing and Advertising, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Simple and Easy

Reviewed 3 years ago

I run a small business which is just me but I regularly host calls with clients across the country. The service allows me to conduct biz, be professional and be smart with my money,

Pros

Having used several conference call services over the years freeconferencecall.com is simply the best. Very easy to use and never any sound quality issues. The service is very reliable and I know I can count on it.

Cons

It is difficult to come up with any good reason as to why you should not use these guys. What more can you possible ask for?

Vendor response

Thank you for the great review! We love being able to serve small business owners and provide them with the tools and features needed to stay competitive! If you have any suggestions on features that will help improve our service, please email them to support@freeconferencecall.com.

AR
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Verified reviewer

Civic & Social Organization, 201-500 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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It is really useful - has so many new options

Reviewed 2 years ago

This has really helped when COVID-19 hit because we were so used to meeting in person and had to get a lot of people on the call in order to save lives.

Pros

It is not just a conference call line, you can actually use videoconferencing. Also, did I mention that it is free?

Cons

There are at times where intermittent issues with the video occurs. I could just be my internet service.

Vendor response

Hello, thank you for reviewing our service! We are glad to read that you have enjoyed our features, stay tuned for more to come! If you ever encounter any issues while phone conferencing or video conferencing, please do not hesitate to reach out to us at support@freeconferencecall.com.

RS
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Rebeka S.

Nonprofit Organization Management, 51-200 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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FreeConferenceCall.com

Reviewed 4 years ago
Pros

I have never had an issue using FreeConferenceCall.com. The directions of use are clear for both the leader of the call and for the participants and I appreciate that even with using it as a free service, I'm never subjected to unwanted ads that I have to listen to before conducting my group call.

Cons

I really have no complaints. I don't use the service often but every time I have used it I've had a very easy and smooth experience.

Vendor response

Thank you for taking the time to review our product Rebeka! No one should have to listen to ads when trying to connect to their conference; our commitment is to our users and we intend to keep it that way! If you ever have any questions or concerns, do not hesitate to contact our 24/7 customer care team at (844) 844-1322

AR
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Verified reviewer

Marketing and Advertising, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Works great for small businesses

Reviewed 5 years ago
Pros

It's super easy to use and very reliable. It's also helpful that users are provided with international dial-in's as well. We've never had any quality issues.

Cons

The fact that it announces itself as 'free conference call' when you dial-in can be a bit off-putting if you're in the client services business.

NG
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Nancy G.

Management Consulting, self-employed

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Tried and True

Reviewed 3 years ago
Pros

While everyone is using all the fancy new technology, as a business coach, I like the ease of use and the functionality. I use this for my coaching session, I use them for client up date calls...and it has always worked great.

Cons

There is absolutely nothing to complain about with this software.

Vendor response

Hi Nancy! Thank you for reviewing our service and the kind words you shared. It is user feedback like yours that motivates us to continue to work hard to provide a world class service you can be proud of.

RO
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Rachael O.

Publishing, 1-10 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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So many features and functions for FREE!

Reviewed 4 years ago
Pros

What I like most is that you get features (conference call lines, online meetings with screen sharing, video conferencing, etc.) that you would normally have to pay for with other platforms such as GoToMeeting, Zoom, etc. They even do a fun call in number over the holidays for kids to "call Santa"

Cons

Can't really say anything negative since it's a free service! What's there not to love about that?!

Vendor response

Rachel, thank you for your feedback; we are so happy to be your go-to conferencing service! We love that you are enjoying all of the features, especially Santa's hotline! If you ever have any questions or concerns, please reach out to our 24/7 customer care team at (844) 844-1322.

TR
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Tracy R.

Marketing and Advertising, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Free conference calls

Reviewed 2 years ago

We used FreeConferenceCall.com for a few years but had to switch since the service was not always available and we needed something dependable to use on a weekly basis for client calls.

Pros

The service was free and simple to set up and use for clients.

Cons

The quality of this service quickly diminished. We would set up a conference call with clients and then not be able to get on the calls due to the service not being available.

Vendor response

Hello Tracy, thank you for reviewing our service. We are sorry to read that your experience has been anything but excellent. Although network outages are common in tech, our service has always been available for use via alternative methods. If you ever decide to give us another chance, we promise that you will be able to connect to our service at any time with quick resolutions to any network issues that may suddenly arise.

SN
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Sarah N.

E-Learning, 201-500 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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FreeConferenceCall.com-Great for Meetings Without the Video

Reviewed 3 years ago

I like this program overall, but it still has a few problems that need to be worked out. I think it may be better when there are not as many people using it all over the world, but it will suffice for what I need it for at this time. I like that it chimes or rings every time a new person joins the call, but that can be disruptive to anyone that is speaking when it happens. There also seems to be a lot of feedback or noises in the background that others can hear. This may have happened because of the amount of people on our call though. I tried it again later in the day with only one other person on the call and it seemed much better.

Pros

I like that after you complete a conference call, you receive an email stating how long the call you were on the conference call. It is nice because I can keep track of the amount of time I spend on each call. I also like that I could use my personal cell phone to join the call and I didn't need anything more than the call number to join my meeting.

Cons

We tried to have a conference call with a lot of people last week and it stopped letting people in the call after approximately 25 people were participating. This was a problem for us because half of our staff members were unable to be part of the call. We were able to make a second call and repeat our meeting, but it was more work than necessary.

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Shahram S.

Marketing and Advertising, 1-10 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Quick, easy, good audio and free conference calling

Reviewed 3 years ago

Easy free conference calling for up to 1000 attendants.

Pros

Whenever, I need to set up a conference call for more than 3 people, I use this. Set up wizard takes about 5 minutes! Can email attendant right out of the software!

Cons

Does not integrate with other softwares, such as Content relationship management systems, like sales force.

Vendor response

Thank you for your honest review Shahram, we truly appreciate the feedback. With an ever growing business base, it is important that we expand our integration offerings to help us stay competitive. If you have any other suggestions for us, please do not hesitate to email us at support@freeconferencecall.com.