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Spike Pricing, Features, Reviews and Alternatives

Spike product overview

What is Spike?

Spike brings your entire workspace into your Inbox: email, chat, calendar, calls, team collaboration, tasks to one modern Inbox. Spikes conversational email fuses traditional email with instant messaging eliminating cluttered email threads. With real-time conversations and live collaboration, Spike allows for better interactions and a more human communication experience.

Key benefits of using Spike

  • Conversational Email: Email headers, signatures, and quoted text are automatically hidden to present conversations in simplified flows, and users can revert to original email formatting with a click.

  • Live Collaboration in Notes & Docs: Create, collaborate and share documents without leaving your Inbox. Use the built-in chat to discuss ideas, leave comments and collaborate with anyone.

  • Tasks & To Dos: Spike makes managing your tasks a breeze. Organize and prioritize your tasks, projects, and even your grocery list. Create, manage, track, set reminders and complete tasks all from your Inbox.

  • Priority Inbox: See important conversations first. Non-priority messages are sorted into a separate inbox to avoid distractions.

  • Real-time Awareness: View when someone in a conversation is typing, and when the recipients have seen their messages.

  • Unified Inbox: Multiple email accounts can be combined in a single inbox, and multiple calendars can also be consolidated into a single screen.

  • Email Triage: Users can send built-in rapid responses or create their own, and access shortcuts by swiping, to archive messages, delete messages in bulk, and more.

  • Customization: Notifications can be customized for each user, allowing for muting threads, setting unique notification sounds for each contact, and switching off notifications for non-priority messages.

  • Team Chat: Group chat within your inbox! No logins, no links, just everyone on the same page, all from your inbox. And the best part is that all you need to join, is your email address.

  • The Fastest, Search. Ever: Stop wasting your time on endless searches. Search all messages, files and contacts instantly, across all your inboxes and cloud storage accounts. Spike’s Super Search is the fastest way to find and attach anything.

  • See Through Walls (or files): Visually preview all attachments without having to download or open files one by one.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    Knowledge Base
    FAQs/Forum

    Training options

    Videos
    Documentation

    Spike pricing information

    Value for money

    4.8

    /5

    24

    Starting from

    $

    4

    /momonth
    Per Feature

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Spike features

    Functionality

    4.7

    /5

    24
    Total Features51 10 categories

    Most valued features by users

    Alerts/Notifications
    Contact Management
    Mobile Access
    Chat/Messaging
    Communication Management
    Live Chat
    Video Conferencing
    Collaboration Tools

    Functionality contenders

    Spike users reviews

    Overall rating

    4.7

    /5

    24

    Positive reviews

    96%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.23/10
    Rating distribution

    5

    4

    3

    2

    1

    18

    5

    1

    0

    0

    Pros
    The incredibly fast customer service - The CS team is really fast (and personable, and friendly and helpful) when I have an issue. And I feel super well-taken-care-of.

    MH

    Michael H.

    I find the message-centred (i.e. like a chat thread) approach enlightening and very efficient.

    MH

    Michael H.

    The layout is quite interesting and smooth like texting.

    EK

    Elie K.

    Cons
    Work email accounts with @customname.com are not free. Charged per email account.

    Jockie T.

    I had a few issues when I set it up, but that could have easily been operator error.

    MH

    Melissa H.

    The only negative at the moment is it is web based. Looking forward to having an App for my Mac in the future.

    BH

    Bill H.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    An awesome email client

    Reviewed 9 months ago

    Overall - a great app and reasonably priced. Highly recommended.

    Pros

    The way Spike sorts emails is genius. It turned my inbox into a chat-like experience, where emails are grouped by people and not threads/topics - so it actually feels like I'm using a IM and not an outdated email client.

    Cons

    Some of the more advanced features still need some work. I'd love to see tagging in notes (so collaboration would be smoother), or the option to add a call link into an invite directly (like in Google Calendar).

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    eMail made modern, simple and transparent

    Reviewed 10 months ago

    It's a bit of a change of approach, coming from more classical email services, but I'm finding myself drawn more and more to this app, and it has effectively supplanted my use of all other mail clients. I find the message-centred (i.e. like a chat thread) approach enlightening and very efficient. The learning curve has been very shallow (i.e. I've learned a lot / feel comfortable using Spike in a short time) and I'm really enjoying using the App!

    Pros

    + The ease of use - everything is in one place, and it's easy to concentrate on the information in the messages, rather than filtering through quoted text or long emails that duplicate something already on my computer. + The modern approach - as much as business is still formal, and we value salutations and signatures, they distract from the message we are sending, and email is being supplanted by...

    Cons

    There are still a few growing pains, and some features are not fully implemented yet. Some things that aren't working perfectly are the calendar integration, .ics files/invitations, and sometimes Spike won't recognise the email/name I'm typing in to give me reasonable proposals.... But these are minor details in the great scheme of things, and given the age of the app, there are truly very few bugs or glitches!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Not for everyone, it wasn't for me

    Reviewed 3 years ago
    Pros

    It's a really cool idea, and it's implemented exactly as promised. It can be fun and lower-stress to reply to work emails like they're an iMessage on your phone.

    Cons

    A lot of my work emails don't lend themselves particularly well to a response akin to how you'd reply to a text message. Reading emails with HTML images wasn't good either.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Hop cuts out all the clutter while allowing you to see all all the conversations in a clean view.

    Reviewed 3 years ago

    Hop allows for clearer communication and saving time spent on email. Allows for better context with a previous contact as well. I have saved a lot of hours on email, and a better experience then browser based email, or any other app.

    Pros

    Hop helps reduce the amount of time spent on email. Hop works faster then any email client, and I have tried every one that I could find! The Priority Inbox vs Other inbox saves a lot of time sorting what is important and not important. If others are using Hop as well, it creates a realtime chat between each other. It also allows for encrypted messages between users, which is great when sending sensitive information.

    Cons

    Not much, would like a few other small features like Auto Snoozing, and location based reminders. But really, they have the best email client, and now that desktop will be available, it will be the best solution on your smartphone, tablet, and desktop.

    Vendor response

    Hey Adam, Thanks for your awesome feedback! We are super passionate about we do and love creating more amazing features for you. We're happy to let you know that the desktop app is now available and you can get it at www.spikenow.com

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Unify different ways of interaction for a strong telecommunication tool.

    Reviewed 9 months ago

    We use this software to unify common emails, with advanced messaging that integrates better additional functionalities for an improvement in productivity that is frequently carried out, especially when we address communication issues, in order to acquire a sophisticated context, for each one of the conversations that are usually established internally in the company, above all to reduce the clutter of data and messages that are made daily, in order to offer a much faster and more solid service.

    Pros

    This software unifies all the inboxes that a company can have, in a single interface, to achieve a more prudent concentration by needing to manage all its calls, text messages, emails, calendars and among many other qualities that can be attended from this system for a speed of response, especially when the support services are established by email or telephone means, being one of the systems that I like the most, since we can perform many operations at the same time thanks to Spike.

    Cons

    It would be quite useful if this system will integrate a better appearance in its internal interface, because it is somewhat old, and it would be convenient for improvements, for a modern appearance in its entirety, in order to acquire a dynamic and incredible appearance once we want to use This software, for our needs, relevant, mentioning that an update so that its functionalities can be faster, is not a bad idea to implement, since it is somewhat slow in these collaborative processes.

    Spike FAQs and common questions

    Spike has the following pricing plans:
    Starting from: $4.00/month
    Pricing model: Free, Subscription
    Free Trial: Available


    Spike has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Spike supports the following languages:
    French, German, English, Japanese, Italian, Russian, Hebrew, Portuguese, Spanish


    Spike supports the following devices:
    Android, iPhone, iPad


    No, Spike does not have an API available.


    Spike offers the following support options:
    Email/Help Desk, Chat, Knowledge Base, FAQs/Forum

    Related categories