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Spike Pricing, Features, Reviews and Alternatives

Spike product overview

Price starts from

5

/user

Per month

What is Spike?

Spike brings your entire workspace into your Inbox: email, chat, calendar, calls, team collaboration, tasks to one modern Inbox. Spikes conversational email fuses traditional email with instant messaging eliminating cluttered email threads. With real-time conversations and live collaboration, Spike allows for better interactions and a more human communication experience.

Key benefits of using Spike

  • Conversational Email: Email headers, signatures, and quoted text are automatically hidden to present conversations in simplified flows, and users can revert to original email formatting with a click.

  • Live Collaboration in Notes & Docs: Create, collaborate and share documents without leaving your Inbox. Use the built-in chat to discuss ideas, leave comments and collaborate with anyone.

  • Tasks & To Dos: Spike makes managing your tasks a breeze. Organize and prioritize your tasks, projects, and even your grocery list. Create, manage, track, set reminders and complete tasks all from your Inbox.

  • Priority Inbox: See important conversations first. Non-priority messages are sorted into a separate inbox to avoid distractions.

  • Real-time Awareness: View when someone in a conversation is typing, and when the recipients have seen their messages.

  • Unified Inbox: Multiple email accounts can be combined in a single inbox, and multiple calendars can also be consolidated into a single screen.

  • Email Triage: Users can send built-in rapid responses or create their own, and access shortcuts by swiping, to archive messages, delete messages in bulk, and more.

  • Customization: Notifications can be customized for each user, allowing for muting threads, setting unique notification sounds for each contact, and switching off notifications for non-priority messages.

  • Team Chat: Group chat within your inbox! No logins, no links, just everyone on the same page, all from your inbox. And the best part is that all you need to join, is your email address.

  • The Fastest, Search. Ever: Stop wasting your time on endless searches. Search all messages, files and contacts instantly, across all your inboxes and cloud storage accounts. Spike’s Super Search is the fastest way to find and attach anything.

  • See Through Walls (or files): Visually preview all attachments without having to download or open files one by one.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    Knowledge Base
    FAQs/Forum

    Training options

    Videos
    Documentation
    Webinars

    Spike pricing information

    Value for money

    4.6

    /5

    39

    Starting from

    5

    /user

    Per month

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Spike features

    Functionality

    4.6

    /5

    39

    Total features

    64

    11 categories

    Most valued features by users

    Alerts/Notifications
    Chat/Messaging
    Contact Management
    Mobile Access
    Communication Management
    Live Chat
    Data Import/Export
    Video Conferencing

    Functionality contenders

    Spike users reviews

    Overall Rating

    4.7

    /5

    39

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.14/10
    Rating distribution

    5

    4

    3

    2

    1

    30

    7

    2

    0

    0

    Pros
    I really like the clear and clean interface, I love simple and non-confusing things. It has everything it takes to get into the toolbox of marketing.
    The incredibly fast customer service - The CS team is really fast (and personable, and friendly and helpful) when I have an issue. And I feel super well-taken-care-of.
    I love the way it takes out the extra elements in a mail like images and branding, and makes it 100% text. Which helps you get to the point and understand what need to be understood.
    Cons
    The organization got very confusing when one person wrote to more than one of my accounts. It got worse when I wanted to write a new email to a person who wrote me at more than one account.
    Their business approach is misleading - they actually alter the contents of your emails without clearly stating they will do so.
    Work email accounts with @customname.com are not free. Charged per email account.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    An awesome email client

    Reviewed 2 years ago

    Overall - a great app and reasonably priced. Highly recommended.

    Pros

    The way Spike sorts emails is genius. It turned my inbox into a chat-like experience, where emails are grouped by people and not threads/topics - so it actually feels like I'm using a IM and not an outdated email client.

    Cons

    Some of the more advanced features still need some work. I'd love to see tagging in notes (so collaboration would be smoother), or the option to add a call link into an invite directly (like in Google Calendar).

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

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    eMail made modern, simple and transparent

    Reviewed 2 years ago

    It's a bit of a change of approach, coming from more classical email services, but I'm finding myself drawn more and more to this app, and it has effectively supplanted my use of all other mail clients. I find the message-centred (i.e. like a chat thread) approach enlightening and very efficient. The learning curve has been very shallow (i.e. I've learned a lot / feel comfortable using Spike in a short time) and I'm really enjoying using the App!

    Pros

    + The ease of use - everything is in one place, and it's easy to concentrate on the information in the messages, rather than filtering through quoted text or long emails that duplicate something already on my computer. + The modern approach - as much as business is still formal, and we value salutations and signatures, they distract from the message we are sending, and email is being supplanted by...

    Cons

    There are still a few growing pains, and some features are not fully implemented yet. Some things that aren't working perfectly are the calendar integration, .ics files/invitations, and sometimes Spike won't recognise the email/name I'm typing in to give me reasonable proposals.... But these are minor details in the great scheme of things, and given the age of the app, there are truly very few bugs or glitches!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Wasn't expecting to be this satisfied. It's amazing.

    Reviewed 2 months ago

    I wasn't expecting this much efficiency in one app. As a project manager I have to closely follow up emails and people and spike makes it a 100% easier and quicker. The look and feel of the platform makes you digest information and send it without feeling the burdensome feeling of sending an email, you feel like you're just sending a text message. It also groups media files just like WhatsApp so if you can't recall the email title, you can just click on the contact and access to the media files sent and received.

    Pros

    I love the way it takes out the extra elements in a mail like images and branding, and makes it 100% text. Which helps you get to the point and understand what need to be understood.

    Cons

    The searching tool could be better. It's not bad, but it's not accurate enough.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

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    Spike alters the conents of you mail or charges $144 to "allow" you unaltered email.

    Reviewed 7 months ago

    Terrible. Their business approach is misleading - they actually alter the contents of your emails without clearly stating they will do so.

    Pros

    It looks nice. Pretty UI. Email organization is ok for a single email address *IF* you don't care about your in-email branding or your own signature.

    Cons

    The problems start with multiple accounts. I tried with my personal one, my company one and one I use from a client of mine. The organization got very confusing when one person wrote to more than one of my accounts. It got worse when I wanted to write a new email to a person who wrote me at more than one account. It was an utter mess. But the reason I give this such a bad review is that what they did not tell me was that they remove my branding - my signatures and replace them with their advert. This was not clearly stated anywhere - I discovered it when I wrote myself a test. I did eventually find in their pricing table that Free accounts don't get "custom signatures". I also found that to use MY branding I am expected to pay them $144.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

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    Mobile User

    Reviewed 3 months ago

    Good

    Pros

    It’s assigned all the emails contact wise which help us to track the history.

    Cons

    Some emails doesn’t view properly on mobile app. User interface on mobile app is average it’s not very smooth. Also it takes time to delete email. It take around 30 to 60 seconds

    Spike FAQs and common questions

    Q. What type of pricing plans does Spike offer?

    Spike has the following pricing plans:
    Starting from: $5.00/month
    Pricing model: Free, Subscription
    Free Trial: Available | (No Credit Card required)


    Q. Who are the typical users of Spike?

    Spike has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does Spike support?

    Spike supports the following languages:
    English, French, German, Hebrew, Italian, Japanese, Portuguese, Russian, Spanish


    Q. Does Spike support mobile devices?

    Spike supports the following devices:
    Android, iPad, iPhone


    Q. Does Spike offer an API?

    No, Spike does not have an API available.


    Q. What level of support does Spike offer?

    Spike offers the following support options:
    Email/Help Desk, Chat, Knowledge Base, FAQs/Forum

    Common Spike comparisons

    Spike logo
    Front logo
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