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Spike Pricing, Features, Reviews and Alternatives
Spike product overview
What is Spike?
Spike brings your entire workspace into your Inbox: email, chat, calendar, calls, team collaboration, tasks to one modern Inbox. Spikes conversational email fuses traditional email with instant messaging eliminating cluttered email threads. With real-time conversations and live collaboration, Spike allows for better interactions and a more human communication experience.
Key benefits of using Spike
Typical customers
Platforms supported
Support options
Training options
Spike pricing information
Value for money
4.6
/5
39
Starting from
5
/user
Per month
Pricing options
Value for money contenders
Spike features
Functionality
4.6
/5
39
Total features
64
11 categories
Most valued features by users
Functionality contenders
Spike users reviews
Overall Rating
4.7
/5
39
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.14/10
30
7
2
0
0
Aury F.
Jockie T.
Overall rating contenders
Adir R.
Verified reviewer
Marketing and Advertising, 1-10 employees
Used daily for less than 6 months
Review source
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Overall - a great app and reasonably priced. Highly recommended.
The way Spike sorts emails is genius. It turned my inbox into a chat-like experience, where emails are grouped by people and not threads/topics - so it actually feels like I'm using a IM and not an outdated email client.
Some of the more advanced features still need some work. I'd love to see tagging in notes (so collaboration would be smoother), or the option to add a call link into an invite directly (like in Google Calendar).
Michael H.
Professional Training & Coaching, 1-10 employees
Used daily for less than 6 months
Review source
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It's a bit of a change of approach, coming from more classical email services, but I'm finding myself drawn more and more to this app, and it has effectively supplanted my use of all other mail clients. I find the message-centred (i.e. like a chat thread) approach enlightening and very efficient. The learning curve has been very shallow (i.e. I've learned a lot / feel comfortable using Spike in a short time) and I'm really enjoying using the App!
+ The ease of use - everything is in one place, and it's easy to concentrate on the information in the messages, rather than filtering through quoted text or long emails that duplicate something already on my computer. + The modern approach - as much as business is still formal, and we value salutations and signatures, they distract from the message we are sending, and email is being supplanted by...
There are still a few growing pains, and some features are not fully implemented yet. Some things that aren't working perfectly are the calendar integration, .ics files/invitations, and sometimes Spike won't recognise the email/name I'm typing in to give me reasonable proposals.... But these are minor details in the great scheme of things, and given the age of the app, there are truly very few bugs or glitches!
Aury F.
Verified reviewer
Construction, self-employed
Used daily for less than 6 months
Review source
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I wasn't expecting this much efficiency in one app. As a project manager I have to closely follow up emails and people and spike makes it a 100% easier and quicker. The look and feel of the platform makes you digest information and send it without feeling the burdensome feeling of sending an email, you feel like you're just sending a text message. It also groups media files just like WhatsApp so if you can't recall the email title, you can just click on the contact and access to the media files sent and received.
I love the way it takes out the extra elements in a mail like images and branding, and makes it 100% text. Which helps you get to the point and understand what need to be understood.
The searching tool could be better. It's not bad, but it's not accurate enough.
Anonymous Reviewer
Verified reviewer
Real Estate, self-employed
Review source
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Terrible. Their business approach is misleading - they actually alter the contents of your emails without clearly stating they will do so.
It looks nice. Pretty UI. Email organization is ok for a single email address *IF* you don't care about your in-email branding or your own signature.
The problems start with multiple accounts. I tried with my personal one, my company one and one I use from a client of mine. The organization got very confusing when one person wrote to more than one of my accounts. It got worse when I wanted to write a new email to a person who wrote me at more than one account. It was an utter mess. But the reason I give this such a bad review is that what they did not tell me was that they remove my branding - my signatures and replace them with their advert. This was not clearly stated anywhere - I discovered it when I wrote myself a test. I did eventually find in their pricing table that Free accounts don't get "custom signatures". I also found that to use MY branding I am expected to pay them $144.
Mohammad C.
Financial Services, 10,001+ employees
Used daily for less than 6 months
Review source
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Good
It’s assigned all the emails contact wise which help us to track the history.
Some emails doesn’t view properly on mobile app. User interface on mobile app is average it’s not very smooth. Also it takes time to delete email. It take around 30 to 60 seconds
Spike FAQs and common questions
Q. What type of pricing plans does Spike offer?
Spike has the following pricing plans:
Starting from: $5.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)
Q. Who are the typical users of Spike?
Spike has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Spike support?
Spike supports the following languages:
English, French, German, Hebrew, Italian, Japanese, Portuguese, Russian, Spanish
Q. Does Spike support mobile devices?
Spike supports the following devices:
Android, iPad, iPhone
Q. Does Spike offer an API?
No, Spike does not have an API available.
Q. What level of support does Spike offer?
Spike offers the following support options:
Email/Help Desk, Chat, Knowledge Base, FAQs/Forum
Common Spike comparisons
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