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Spike Logo

Cloud-based AI email & team workspace for all sizes

Table of Contents

Spike - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: September 2026

Spike overview

What is Spike?

Spike is a cloud-based, AI-first email and team communication platform that converts traditional email threads into chat-style conversations, unifying email, messaging, video calls, voice messages, and collaborative documents in a single inbox. Designed for individuals, small businesses, and distributed teams, Spike supports Gmail, Outlook, iCloud, Yahoo, and any IMAP-compatible account, eliminating the need to switch between multiple communication tools.

Beyond inbox management, Spike delivers a full collaboration suite: real-time document co-editing, group channels, task management, and a built-in AI assistant capable of drafting emails, summarizing threads, and surfacing relevant information. Priority Inbox filtering automatically separates transactional and newsletter content from human correspondence, reducing noise and focusing attention on actionable messages. Magic AI features extend across composition, reply suggestions, and meeting preparation, giving teams AI-assisted workflows without leaving the email environment.

Spike is available across web, desktop (macOS, Windows), and mobile (iOS, Android), with end-to-end encryption for private conversations. It targets remote teams, freelancers, startups, and SMBs seeking to consolidate communication overhead, reduce app-switching, and maintain a single source of truth for both internal and external correspondence.

Starting price

5per user /
per month

Alternatives

with better value for money

Do you work for Spike? Manage this product listing

Spike’s user interface

Ease of use rating:

Spike reviews

Overall rating

4.7

/5

45

Positive reviews

88

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.88/10
Rating distribution

5

4

3

2

1

33

9

3

0

0

Pros
“This software unifies all the inboxes that a company can have, in a single interface, to achieve a more prudent concentration by needing to manage all its calls, text messages, emails, calendars and among many other qualities that can be attended from this system for a speed of response, especially when the support services are established by email or telephone means, being one of the systems that I like the most, since we can perform many operations at the same time thanks to Spike.”
Verified reviewer profile picture

Isabella H.

Project Analyst

“I did eventually find in their pricing table that Free accounts don't get "custom signatures".”
NP

Nik P.

Owner

“It's very intuitive and has a lot of powerful tools for keeping your life and projects organized.”
AN

Amelia N.

Coordinator

Cons
“User interface on mobile app is average it’s not very smooth.”
MC

Mohammad C.

Trust Accountant

Who uses Spike?

Based on 45 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Consumer Services
Computer Software
Health, Wellness and Fitness
Information Technology and Services
Others

Use cases

Email Management
Task Management
Instant Messaging & Chat
Calendar
File Sharing

Spike's key features

Most critical features, based on insights from Spike users:

Real-Time chat
Collaboration tools
Alerts/Notifications
Transcripts/Chat history

All Spike features

Features rating:

Activity/News feed
Address book
Alerts/Notifications
Archiving & retention
Audio calls
Brainstorming
Calendar management
Calendar/Reminder system
Calendar sync
Canned responses
Chat/Messaging
Collaboration tools
Color codes/icons
Commenting/Notes
Communication management
Conferencing
Contact management
Customizable templates
Dashboard
Data import/export
Discussions/Forums
Document management
Document storage
Drag & drop
Email management
Email templates
Encryption
Event calendar
File management
File sharing
Inbox management
Live chat
Meeting management
Meeting notes
@mentions
Messaging
Mobile access
Mobile alerts
Multi-Language
Notes management
Prioritization
Projections
Project management
Real-Time chat
Real time editing
Real-Time notifications
Real time synchronization
Real-Time updates
Recurring tasks
Reminders
Scheduling
Screen sharing
Search/Filter
Shared inboxes
Softphone
Spam blocker
Tagging
Task editing
Task management
Task progress tracking
Task scheduling
To-Do list
Transcripts/Chat history
Video chat
Video conferencing

Spike alternatives

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/user

Per month

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monday.com AI Work Platform logo
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Spike pricing

Value for money rating:

Starting from

5

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Spike price and value

Value for money rating:

To see what individual users think of Spike's price and value, check out the review snippets below.

“This software unifies all the inboxes that a company can have, in a single interface, to achieve a more prudent concentration by needing to manage all its calls, text messages, emails, calendars and among many other qualities that can be attended from this system for a speed of response, especially when the support services are established by email or telephone means, being one of the systems that I like the most, since we can perform many operations at the same time thanks to Spike.”
Verified reviewer profile picture

Isabella H.

Project Analyst

“I did eventually find in their pricing table that Free accounts don't get "custom signatures".”
NP

Nik P.

Owner

Spike integrations (2)

Integrations rated by users

We looked at 45 user reviews to identify which products are mentioned as Spike integrations and how users feel about them.

Gmail logo
Gmail

Integration rating: 3.0 (1)

Integration rating: 5.0 (1)

Other top integrations

Spike support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Knowledge Base
FAQs/Forum

Training options

Videos
Documentation
Live Online

Spike FAQs

Q. Who are the typical users of Spike?

Spike has the following typical customers:
Large Enterprises, Freelancers, Small Business, Mid-size Business

These products have better value for money


Q. Does Spike support mobile devices?

Spike supports the following devices:
Android, iPhone, iPad


Q. What level of support does Spike offer?

Spike offers the following support options:
Email/Help Desk, Chat, Knowledge Base, FAQs/Forum

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