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LastPass Logo

Integrated Access and Authentication

Table of Contents

LastPass - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

LastPass overview

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Based on 2784 verified user reviews

What is LastPass?

LastPass is a password management tool offering key features such as password management, encrypted password storage, password synchronization, credential management, autosave and autofill, and password generation, among others.

Who uses LastPass?

Reviews for LastPass come from a wide variety of industries, including Computer Software (12% of reviewers), Marketing and Advertising (12%), and Information Technology and Services (11%). The most frequent use case for LastPass cited by reviewers is password management (95% of reviewers).

What do users say about LastPass pricing?

Reviewers appreciate the free version for basic password management and value the trial period. Some users say paid plans are reasonably priced, but some reviewers feel frustrated by device limitations and report price increases and less competitive pricing.

What are the most popular integrations for LastPass?

The LastPass integration most frequently cited by reviewers is Google Chrome, a browser product rated 4.8 out of 5 for its integration with LastPass.

Starting price

3flat rate /
per month

Alternatives

with better value for money


Pros & Cons

Browser Password Management

User Interface

Single Sign-On

Security and Access Control

Autofill

Recurring glitches and instability

LastPass’s user interface

Ease of use rating:

LastPass pros, cons and reviews insights

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(48)
3-4(741)
5(1,995)

What do users say about LastPass?

LastPass is a password management tool offering key features such as password management, encrypted password storage, password synchronization, credential management, autosave and autofill, and password generation, among others.

Select to learn more


Who uses LastPass?

Based on 2,784 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Information Technology and Services
Computer Software
Education Management
Non-Profit Organization Management
Others

Use cases

Password Management
Multi-Factor Authentication
Authentication
Single Sign On
Computer Security

LastPass's key features

GetApp's analysis of 301 verified user reviews collected between July 2021 and September 2024 identifies LastPass' most critical features and summarizes user sentiment about those features.

Password management

Reviewers appreciate LastPass' password management capabilities. They find it easy to organize passwords, bank cards, and notes into folders and categories. Users report that LastPass securely stores and generates strong passwords, making it simple to update or delete them. They highlight the convenience of having all passwords in one place, accessible with a master password. Users also value the ability to share passwords securely with colleagues and the seamless synchronization across devices. Of the 49 LastPass users who gave detailed accounts of their use of Password Management, 100% rated this feature as important or highly important.

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“It saves and stores all of them, plus when you pull up the website, it populates the username/password data, so long as you have it saved from the previous session and added to your vault.”
LD

Laura D.

Client Success Specialist

“LastPass simplifies login and mobile authentication for all users, including user administration tools and software updates in a single interface.”
GL

Garcia L.

Technology Solutions Manager

“LastPass makes it so that by default, you can only store your passwords in LastPass with it being difficult to store in Chrome's password manager as well. And, LastPass could've stored passkeys as well.”
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Jesse Z.

Software Engineer

“I have a very hard time remembering my login passwords, since it is suggested to be the safest to have different passwords, lastpass helps me to have them all stored in a safe place so that I do not have to keep them written down or continue to reset passwords constantly because I can't remember which one it was.”
MJ

Melissa J.

Admin


Encrypted password storage

Reviewers indicate that LastPass provides robust encrypted password storage, ensuring their data is secure. They appreciate the end-to-end encryption, which protects passwords even if LastPass servers are compromised. Users feel confident storing sensitive information, knowing it is encrypted before leaving their device. They mention the peace of mind this capability offers, especially for storing financial and personal data. Some users, however, express concerns about past security breaches and transparency issues. Of the 129 LastPass users who gave detailed accounts of their use of Encrypted Password Storage, 99% rated this feature as important or highly important.


Password synchronization

Users report that LastPass' password synchronization feature is highly valuable. They appreciate the ability to access updated passwords across multiple devices, including desktops and mobile phones. Reviewers highlight the seamless synchronization, which ensures they always have the latest version of their password database. They find it convenient for managing passwords on various platforms and browsers. However, some users mention occasional issues with synchronization and the limitation of the free version to one device. Of the 100 LastPass users who gave detailed accounts of their use of Password Synchronization, 97% rated this feature as important or highly important.


Credential management

Reviewers find LastPass' credential management capabilities very useful. They appreciate the ability to store usernames, passwords, and notes for various websites and applications. Users highlight the customizable fields and the ease of updating credentials. They value the centralized storage, which simplifies organization and sharing of credentials. Reviewers also mention the security policies available in the admin portal, enhancing overall security. Some users, however, note occasional issues with managing credentials. Of the 69 LastPass users who gave detailed accounts of their use of Credential Management, 94% rated this feature as important or highly important.

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“You do need to use the paid version to get some functionality - sometimes the password sync can be a bit hit and miss and will give you credentials for an unrelated page. ”
KN

Keith N.

IT Operations Manager

“In our business, we work out of several systems that all require individual login credentials.”
JK

Justine K.

HRBP

“At the company level, I can use this to share credentials and manage permissions too.”
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Biren M.

Technical Customer Happiness Executive

“For some mobile applications, LastPass cannot automatically recognize which credential should be used, so I have to choose which credential to use on the mobile app, e.g for Facebook, use facebook.com credential.”
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Nhan N.

Senior Engineer


Secure password sharing

Users appreciate LastPass' secure password sharing capabilities. They find it helpful for sharing passwords with team members without revealing the actual passwords. Reviewers highlight the ability to delegate folder sharing and limit user access. They mention the convenience of sharing passwords for shared resources and accounts. Users also value the control over shared passwords, including the option to revoke access. However, some users note that they rarely use this capability. Of the 64 LastPass users who gave detailed accounts of their use of Secure Password Sharing, 91% rated this feature as important or highly important.


Autosave & autofill

Reviewers indicate that LastPass' autosave and autofill features are highly efficient. They appreciate the time saved by automatically filling in login credentials and the reliability of these capabilities in browser extensions. Users find it convenient for registering new accounts and updating existing passwords. They mention the occasional issues with certain websites and the need for better integration with some browsers. Overall, users find these capabilities enhance their productivity and security. Of the 110 LastPass users who gave detailed accounts of their use of Autosave & Autofill, 90% rated this feature as important or highly important.


All LastPass features

Features rating:

Access control
Access controls/permissions
Access management
Active directory integration
Activity dashboard
Activity tracking
Administrative Reporting
Alerts/Escalation
Alerts/Notifications
API
Application management
Application security
Audit management
Audit trail
Authentication
Biometrics
Cloud application security
Collaboration tools
Compliance management
Data security
Data storage management
Employee onboarding
Encryption
Event logs
File storage
Fraud detection
Identity Federation
IP restriction
Knowledge-Based Authentication
Mobile access
Mobile alerts
Mobile authentication
Monitoring
Multi-Factor authentication
Multi-Language
Multiple user accounts
Out-of-Band Authentication
Password generator
Password policies
PCI compliance
Policy management
Real-Time monitoring
Real-Time notifications
Real-Time reporting
Remote access/control
Reporting/Analytics
Reporting & statistics
Risk alerts
Risk assessment
Role-Based permissions
Secure data storage
Secure login
Security auditing
Security breach monitoring
Self service portal
Single sign on
Third-Party integrations
Threat intelligence
Two-Factor authentication
User management
User provisioning
Visual analytics

LastPass alternatives

LastPass logo

Starting from

3

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
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1Password logo

Starting from

2.99

Per month

Free trial
Free version
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Features
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Customer Support
Bitwarden logo

Starting from

4

/user

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Free trial
Free version
Ease of Use
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Customer Support

Starting from

2

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

LastPass pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Single User and Families Free

0.00

Features included:

  • Access on One Device Type
  • Multifactor Authentication
  • One-to-One Sharing
  • Password Generator
  • Save and Autofill Passwords
  • Unlimited Passwords

Single User and Families Premium

3

Per month

Features included:

  • 1gb Encrypted File Storage
  • Access on All Devices
  • Dark Web Monitoring
  • Emergency Access
  • One-to-Many Sharing
  • Priority Tech Support
  • Security Dashboard

Single User and Families- Families

4

Per month

Features included:

  • 6 Individuals
  • Encrypted Vaults
  • Family Manager Dashboard
  • Group and Share Items Folder
  • Individual Encrypted Storage
  • Personal Security Dashboard and Notifications

Business Plans - Teams

4

/user

Per month

Features included:

  • 50 Users or Less
  • Dark Web Monitoring
  • Security Dashboard
  • Shared Folders
  • Two-Factor Authentication
  • Vault for Every User
  • Zero-Knowledge Security Control

Business Plans - Business

7

/user

Per month

Features included:

  • 100+ Customizable Policies
  • 1200+ Pre-Registered SSO Apps
  • 2 SSO Apps With MFA
  • Advanced SSO and MFA Add-Ons
  • Customizable User Management
  • Lastpass Families for Employees
  • Unlimited Users

Business Plan with SSO and MFA Add on

10

/user

Per month

Features included:

  • Lastpass Families for Employees
  • 100+ Customizable Policies
  • Multifactor Authentication
  • Advanced SSO and MFA Add-Ons

User opinions about LastPass price and value

Value for money rating:

To see what individual users think of LastPass's price and value, check out the review snippets below.

“It saves and stores all of them, plus when you pull up the website, it populates the username/password data, so long as you have it saved from the previous session and added to your vault.”
LD

Laura D.

Client Success Specialist

“Key benefits are; intuitive operation and quick access to all accounts without entering a password, strong two factor authentication effectively protects all data, saves time every day through automated login processes and also fast and competent customer service.”
SD

Spyros D.

Assistant Professor

LastPass integrations (6)

Integrations rated by users

We looked at 2,784 user reviews to identify which products are mentioned as LastPass integrations and how users feel about them.

Integration rating: 4.8 (26)

Integration rating: 4.7 (11)

The integration was critical for the successfully deployment in order to provide a highly secure and easy to use authentication platform.

BS

Ben S.

Infrastructure Architect

Integration rating: 5.0 (6)

Firefox logo
Firefox

Integration rating: 5.0 (4)

Gmail logo
Gmail

Integration rating: 5.0 (3)

Bulk Mail and contact histories

KE

Katie E.

Director of Operations

LastPass customer support

What do users say about LastPass customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of LastPass customer support.

A few users found LastPass customer support helpful, friendly, and quick to resolve their issues when contacted.

Widespread user sentiment is that customer support is slow to respond, often taking days or longer to address issues.

Common user feedback highlights difficulty reaching support, with email being the only contact method and no phone support.

A significant portion of users report unhelpful or generic responses, lack of follow-up, and unresolved problems.

Support options

Email/help desk
Chat
Knowledge base
Faqs/forum
Phone support
24/7 (live rep)

Training options

Live online
Videos
In person
Documentation
Webinars

To see what individual users say about LastPass's customer support, check out the review snippets below.

“Onboarding seasonal crew is smoother, access is controlled by role, and we’ve reduced lockouts during busy departure windows.”

DR

David R.

Dive Operation Manager

LastPass FAQs

Q. Who are the typical users of LastPass?

LastPass has the following typical customers:
Small Business, Mid-size Business, Large Enterprises, Freelancers

These products have better value for money


Q. What is LastPass used for?

Improve your business’ password hygiene and security, without compromising ease of use. LastPass empowers employees to generate, store, and share credentials seamlessly, while providing valuable insight and control to Admins through security policies and advanced reporting. LastPass ensures data protection and privacy through LastPass’ zero-knowledge security infrastructure. Gain additional access and authentication features, such as single sign-on (SSO) for simplified access to cloud applications and multi-factor authentication (MFA) that secures the LastPass vault and single sign-on applications.


Q. Does LastPass support mobile devices?

LastPass supports the following devices:
iPhone, Android, iPad


Q. What level of support does LastPass offer?

LastPass offers the following support options:
Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, Phone Support, 24/7 (Live rep)

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