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Uptick
5
71
4
21
3
5
2
0
1
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Uptick is the #1 fire asset maintenance software solution
Table of Contents
Is this product right for your business?
Find out with a
Uptick - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Uptick overview
What is Uptick?
Transform your fire protection business.
Uptick's fire asset maintenance software gives you the tools you need to streamline your workflows, improve compliance, and grow your business.
• Increase billable hours and reduce downtime with smart scheduling. Allocate tasks by technician, location, or skillset
• Give your clients insights, not just PDFs, by providing the ultimate level of transparency with a Customer Portal they will actually use
• Easily create defect quotes, create pricing tiers, add photos from the field and get instant approval online
• Empower fire technicians to solve problems in a fraction of the time with an easy-to-use mobile app
• Spend more time winning business and less time onboarding customers with built-in legislative standards
Uptick’s user interface
Uptick pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.6
Ease of use
4.6
Customer support
4.6
Reviews sentiment
What do users say about Uptick?
Uptick totally changed the way we ran our service department , every task , ppm , small works , service quoting is transparent on a unique user friendly job management system , asset tagging is a great feature for our field engineers so nothing gets missed on a routine maintenance testing , Our clients & customers are loving the customer portal which keeps track on quotations , work reports & planned routine maintenance tasks without the need to chase our admin team
Select to learn more
Who uses Uptick?
Based on 97 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Uptick's key features
Most critical features, based on insights from Uptick users:
All Uptick features
Features rating:
Uptick alternatives
Uptick
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No pricing info
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Connecteam
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Uptick pricing
Value for money rating:
Starting from
No pricing info
User opinions about Uptick price and value
Value for money rating:
To see what individual users think of Uptick's price and value, check out the review snippets below.
Trevor R.
CEO
Dan B.
Director
Uptick integrations (4)
Integrations rated by users
We looked at 97 user reviews to identify which products are mentioned as Uptick integrations and how users feel about them.
Integration rating: 4.8 (9)
Integration rating: 4.0 (2)
“A few alternate bugs from this one but we got there”
Jon L.
HR Manager
Integration rating: 2.5 (2)
Integration rating: 5.0 (1)
“It would be useful if Shopmonkey could integrate with QuickBooks, as this would improve financial synchronization and reduce manual data entry. This integration could streamline accounting processes and make overall business management more efficient”
Vanessa B.
Bookkeeper
Other top integrations
Uptick customer support
What do users say about Uptick customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Uptick customer support.
Widespread user sentiment highlights Uptick’s friendly, knowledgeable support team who are always willing to assist and explain features.
Frequently reported by users, customer service is responsive, solution-focused, and consistently provides effective ongoing assistance.
Support options
Training options
To see what individual users say about Uptick's customer support, check out the review snippets below.
“I was extremely impressed with the team for their determination to get us through this tough phase, they certainly kept my spirits up. Since we have been live we have had continued support and find the Help feature very useful on the system”
Sarah S.
Office Manager
“Customer service is exceptional and the team are very solution-focused.”
Antonio S.
Operations Manager
Uptick FAQs
Q. Does Uptick support mobile devices?
Uptick supports the following devices:
iPhone, iPad, Android
Q. What level of support does Uptick offer?
Uptick offers the following support options:
Phone Support, Email/Help Desk, FAQs/Forum, Knowledge Base
