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Trainual

Easy onboarding and training software for growing businesses

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Trainual Pricing, Features, Reviews and Alternatives

Trainual product overview

Price starts from

$

49

/momonth
Flat Rate

What is Trainual?

Trainual is an app that makes it easier than ever to build training manuals for new or existing employees, customers, contractors, interns and volunteers alike. The platform enables business owners, managers, and human resources professionals to organize operational knowledge, document standard operating procedures, create repeatable, scalable processes, define role-based responsibilities and assign training workflows with built-in accountability.

Key benefits of using Trainual

• Document Everything You Do In One Place: Trainual is more than an onboarding and training tool. It’s an interactive wiki for your business. Once your team starts documenting what they do, you’re on your way to building a turnkey operations manual and long-term memory bank.

• Automate Onboarding & Training: Associate content and processes by role, department, or location to create templates and automate your onboarding. If you hire someone new for that role, just assign them and they get everything they need to know and nothing they don’t.

• Stop Repeating Yourself: Instead of answering the same questions and explaining the same processes over and over, make it easy for employees to access all the information they need to do their job right the first time and every time.

• Test Employees On Their Knowledge: Ensure your people know how to do what’s expected of them with simple tests built into automated sequences. Track logins and monitor user progress. Screen your new hires or prospective employees for comprehension and commitment.

• Retain Talent & Reduce Turnover: The easiest way to keep good people around is to ensure they never feel lost in their role or in your company. Nurture and develop their skillsets and keep them in the loop with easy ongoing training.

• Cut Costs & Boost The Bottom Line: Think about how much time you spend getting each new hire up to speed. Some stuff has to happen face-to-face, but a lot of it is pretty basic. Now what’s your billable hourly rate? How much money could you be saving if you cut training time by 50% or more?

• Powerful Search For Referencing SOPs On The Go: Search for keywords and topics across all of your company’s training materials and SOPs to find and reference or update whatever you need when you need it.

• Push Updates To Your Team Automatically: As soon as any content is changed or added in Trainual, any employee who has previously completed that subject will get a notification that there is new material. They will have to log in, review, and re-complete to stay in the know.

• Embed Videos, Forms, & More: Do you use Typeforms for company-wide surveys or record how-to videos using Loom Screen Recorder? Maybe most of your training content lives on YouTube. Great! Embed it all and organize it into subject tracks by role or responsibility.

• Live Saved Changes While Editing: Create subjects and knowledge flows, auto assign content to new employees in specific roles, and use photos, videos, or upload existing docs to make training easier than ever. Never have an out of date or inconsistent training manual again.

• Custom Brand Your Account: At first login, you can add your logo and select custom colors for your account to get everything in line with your brand. Then, add your team, assign roles, and start creating subjects in no time.

• 1000+ Easy App Integrations: With native integrations to Gusto, Rippling, and Zapier, connect Trainual to the ecosystem of apps you use everyday to boost productivity across the board.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Chat
24/7 (Live rep)
FAQs/Forum
Email/Help Desk
Phone Support

Training options

Live Online
Videos
Documentation
Webinars

Trainual pricing information

Value for money

4.7

/5

262

Price starts from

$

49

/momonth
Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Trainual features

Functionality

4.6

/5

262
Total Features75 11 categories

Most valued features by users

Reporting/Analytics
Self Service Portal
Activity Dashboard
API
Alerts/Notifications
Third Party Integrations
Employee Database
Data Import/Export

Functionality contenders

Trainual users reviews

Overall rating

4.8

/5

262

Positive reviews

98%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.21/10
Rating distribution

5

4

3

2

1

212

44

6

0

0

Pros
Trainual is easy and fun, very user friendly and the customer service is quick and friendly and responsive.

MK

Matheus K.

Trainual is the perfect solution for onboarding new employees. It is also a great place for us to store resources for our trainers and it's super easy to use.

LL

Lesli L.

Overall it has been great. I can upload with ease and I like that I can add gifs to make the training more fun.

VR

Virginia R.

Cons
I have not run into any features that I have been disappointed with at this time.

KK

Katie K.

Since I am forced to complain about the product. I have to say that it could send me email reminders when there's updates done on Trainual.

MK

Matheus K.

Clicking “new question” every time and then clicking “new answer” 4 times for each question is just way too time consuming and outright annoying. There could also be different types of quiz questions.

RV

Raegan V.

Overall rating contenders

Overall Rating

Finally, all our policies and procedures in one place

Reviewed 2 years ago

Transcript

Angela : Hi, my name is Angela. I am an office manager in the legal industry, and I give Trainual a five...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Employee training software

Reviewed a year ago

Generally, I do enjoy to be part of this software that earned many things and many prosperous worker that easily skipped the adaptation process through Trainual.

Pros

It does provide the user friendly that what and well designed interface enhance the quick working in the software. To create the training by selected the members through the software is amazing that makes possible to categorize the training and programs according to the needs of the member of the team. The possibility to make some edits on the categorization is stunning. The newly-joined member of our company in the entertainment department could enjoy the chance to adopt the skills and functions in a constant way that will make huge profit.

Cons

To be honest, I do not see any serous problem in general, however, I would tell that the new functions are extremely important. I would be happy to have the special access the learning platform like Coursera or Udemy that some member of our department could benefit from these selected courses. Besides, I want to express my concern about lack of customization possibility that could result in the time saving in the work process.

Vendor response

Hey, Rashad! Thank you so much for taking the time to review Trainual. We're super excited to hear that it's making training your new hires much easier! And that you've enjoyed using it. We also appreciate your feedback on adding more customization options. We're currently working on new ways to customize your team's experience, so stay tuned! If you have any questions, always feel free to reach out and we'll be glad to help.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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The answer to what I was looking for

Reviewed 10 months ago

Overall it has been great. It is easy to use and figure out and it is helping me go deep in systemizing my business.

Pros

We have high turnover and being able to make initial training part of the hiring process have helped us weed out applicants who are not serious. It also provides a great way to get people to complete training before being eligible for raises and promotions. I like how I can track the progress of my team, and quiz them to ensure comprehension, as well as the different media I can implement to help drive home certain points.

Cons

The pricing model that does not include all of the features unless you pay the premium right off the bat. It takes a long time to get all of the systems into Trainual, and I am not able to release it right away to my team so I didnt want to pay the premium if they were not going to be able to access the features right away. I will probably upgrade to the premium later on and revamp my lessons, but I am a bit conflicted about having my team go through re-training at that point just to see some flashy new features that I would have liked to implement at the beginning.

Vendor response

Hi Wade! Thank you so much for leaving a review. We're so happy to hear that Trainual has helped to make your training process more efficient and you've been able to systemize your business with it! And thanks for your feedback on our different plans. The good news is that if you do upgrade, you won't have to make your team go through their training again (unless you'd like them to). Everyone's completion percentage will remain the same when you upgrade. If you do have additonal questions about upgrading or anything else, always feel free to reach out and we'll be glad to help!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great training platform!

Reviewed 2 months ago

Onboarding and training employees is so easy with trainual. Save me hours of coaching and training!

Pros

Easy to use, easy to find content. you can upload many different type of contents to trainual making the training diverse and engaging.

Cons

Sometimes the rolê selection isn’t clear and I have to manually add people to subject’s

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Trainual Review

Reviewed 2 months ago

Trainual has been quite frustrating and difficult to use overall. Many members of the firm have spent countless hours working on setting up our page, but have run into issues daily trying to accomplish our goals. Upon launch day, we had so many issues trying to get this out to our members. One example is that the user screen is totally different from the administrators screen; it was extremely difficult...

Pros

This software is a great idea and has several successful functions. It allows businesses to save time by having a program that is able to store several videos and passages that explain how to complete certain tasks or use different applications. It allows businesses to update information as new things arise or update, which is extremely effective for a business as times change frequently.

Cons

Formatting is difficult to use. For example, users are not able to edit their own typefaces or sizes of text, which is necessary when trying to organize things effectively. Also, when copy and pasting text, the format totally changes and does not resemble what was copied. This adds several minutes onto accomplishing a task, as you have to go back in and change the formatting several times in order...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Training Department Essential Tool

Reviewed 2 months ago
Pros

This has allowed for our practice to dramatically improve our onboarding, training, and policy/procedure update management processes.

Cons

The search feature is often more frustrating than helpful. It often results in time intensive continue searching through the list of results without necessarily producing the Trainual module intended.

Trainual FAQs and common questions

Trainual has the following pricing plans:
Starting from: $49.00/month
Pricing model: Subscription
Free Trial: Available


Trainual has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Trainual supports the following languages:
English


Trainual supports the following devices:
Android, iPad, iPhone


Yes, Trainual has an API available for use.


Trainual integrates with the following applications:
SharePoint, Google Forms, QuickBooks Payroll, Dropbox Business, ActiveCampaign, Time Doctor, Teamwork, Zapier, Gusto, SimpleTexting, Google Docs, Gmail, Zenefits, Rippling, Google Drive, dotloop, Wordpress, HelloSign, BambooHR, Salesforce Sales Cloud, Justworks, Cognito Forms, Harvest, Slack, Typeform, Paylocity, Basecamp, Flock, LinkedIn, Workable, Loom, Google Calendar, Copper, Asana, Google Sheets


Trainual offers the following support options:
Knowledge Base, Chat, 24/7 (Live rep), FAQs/Forum, Email/Help Desk, Phone Support

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