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Trainual Logo
Trainual
4.8
(342)

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Easy onboarding and training software for growing businesses

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(17)

Trainual Pricing, Features, Reviews and Alternatives

Trainual product overview

Price starts from

124

Per month

Flat Rate

What is Trainual?

Trainual is an app that makes it easier than ever to build training manuals for new or existing employees, customers, contractors, interns and volunteers alike. The platform enables business owners, managers, and human resources professionals to organize operational knowledge, document standard operating procedures, create repeatable, scalable processes, define role-based responsibilities and assign training workflows with built-in accountability.

Key benefits of using Trainual

• Document Everything You Do In One Place: Trainual is more than an onboarding and training tool. It’s an interactive wiki for your business. Once your team starts documenting what they do, you’re on your way to building a turnkey operations manual and long-term memory bank.

• Automate Onboarding & Training: Associate content and processes by role, department, or location to create templates and automate your onboarding. If you hire someone new for that role, just assign them and they get everything they need to know and nothing they don’t.

• Stop Repeating Yourself: Instead of answering the same questions and explaining the same processes over and over, make it easy for employees to access all the information they need to do their job right the first time and every time.

• Test Employees On Their Knowledge: Ensure your people know how to do what’s expected of them with simple tests built into automated sequences. Track logins and monitor user progress. Screen your new hires or prospective employees for comprehension and commitment.

• Retain Talent & Reduce Turnover: The easiest way to keep good people around is to ensure they never feel lost in their role or in your company. Nurture and develop their skillsets and keep them in the loop with easy ongoing training.

• Cut Costs & Boost The Bottom Line: Think about how much time you spend getting each new hire up to speed. Some stuff has to happen face-to-face, but a lot of it is pretty basic. Now what’s your billable hourly rate? How much money could you be saving if you cut training time by 50% or more?

• Powerful Search For Referencing SOPs On The Go: Search for keywords and topics across all of your company’s training materials and SOPs to find and reference or update whatever you need when you need it.

• Push Updates To Your Team Automatically: As soon as any content is changed or added in Trainual, any employee who has previously completed that subject will get a notification that there is new material. They will have to log in, review, and re-complete to stay in the know.

• Embed Videos, Forms, & More: Do you use Typeforms for company-wide surveys or record how-to videos using Loom Screen Recorder? Maybe most of your training content lives on YouTube. Great! Embed it all and organize it into subject tracks by role or responsibility.

• Live Saved Changes While Editing: Create subjects and knowledge flows, auto assign content to new employees in specific roles, and use photos, videos, or upload existing docs to make training easier than ever. Never have an out of date or inconsistent training manual again.

• Custom Brand Your Account: At first login, you can add your logo and select custom colors for your account to get everything in line with your brand. Then, add your team, assign roles, and start creating subjects in no time.

• 1000+ Easy App Integrations: With native integrations to Gusto, Rippling, and Zapier, connect Trainual to the ecosystem of apps you use everyday to boost productivity across the board.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Chat
24/7 (Live rep)
FAQs/Forum
Email/Help Desk
Phone Support

Training options

Live Online
Videos
Documentation
Webinars

Trainual pricing information

Value for money

4.7

/5

342

Starting from

124

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Trainual features

Functionality

4.6

/5

342

Total features

76

11 categories

Most valued features by users

Reporting/Analytics
Activity Dashboard
Self Service Portal
Third Party Integrations
API
Alerts/Notifications
Employee Database
Data Import/Export

Functionality contenders

Trainual users reviews

Overall Rating

4.8

/5

342

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.2/10
Rating distribution

5

4

3

2

1

279

54

8

0

1

Pros
The software is so intuitive and easy to use you just get in and go. It’s so much fun documenting our processes now and spicing the content up with interesting fonts, images, and videos.
The setup, the ease of adding and editing information in the created content is of great importance. Our company is always growing and with growth comes changes.
Trainual is easy and fun, very user friendly and the customer service is quick and friendly and responsive.
Cons
I have not run into any features that I have been disappointed with at this time.
Since I am forced to complain about the product. I have to say that it could send me email reminders when there's updates done on Trainual.
Clicking “new question” every time and then clicking “new answer” 4 times for each question is just way too time consuming and outright annoying. There could also be different types of quiz questions.

Overall rating contenders

CR
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Chad R.

Director of Human Resouces

Construction, 51-200 employees

Review source

Overall Rating

Why you should use Trainual

Reviewed 13 days ago

Transcript

Chad: My name is Chad. I am the Director of Human Resources, and I give Trainual a five out of five-star...

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Angela M.

Office Manager

Law Practice, 11-50 employees

Review source

Overall Rating

Finally, all our policies and procedures in one place

Reviewed 2 years ago

Transcript

Angela : Hi, my name is Angela. I am an office manager in the legal industry, and I give Trainual a five...

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Tony A.

Leisure, Travel & Tourism, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

For a growing company absolutely amazing!

Reviewed 4 years ago

Time saver and is allowing us to grow our company and our profits faster.

Pros

Our company is growing at 40-60% a year and we are so busy it is almost impossible to get someone trained to take off the workload and we have added 7 employees in the last 9 months. It has been essential to have to do the training once and then send everyone through it saving my manager a ton of time. It has been easy for us to setup tasks for the new hires to do as well as to have comprehensive tests that really get the new hires engaged.

Cons

It could be easier to install videos and photos.

Vendor response

Thanks for the review, Tony! We're working on an in-app video recorder, which should make adding videos a breeze -- Stay tuned!

JD
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John D.

Consumer Services, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

It Works for Us

Reviewed a year ago
Pros

I like the user-friendliness of the application interface & the ease of delivering a seamless, high-quality user experience. I appreciate the solution's flexibility, allowing us to leverage it as a LMS & a KD. Based on budget, this solution was a solid win for us.

Cons

I was not a fan of the lack of user & content data provided. I would like to see more robust reporting on user data, internal SEO data & content efficacy. For example, it would be beneficial to be able to see data on content access frequency, average duration on-page, most frequently searched key terms, ranking info, top viewed content, etc.

KC
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Kayla C.

Consumer Goods, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Feedback on program

Reviewed 9 months ago

When others are assigned and completing a course it works fine. Then when I go to create a course, I have issues with the formatting because of it changing as I am creating.

Pros

The thing that I like most about the program is that you can have multiple people participate in the same curse at the same time.

Cons

The thing that I like the least is the formatting of this program. I have issues with the font and size changing while I am creating a course. That makes it very difficult to create a course and adds time to the process.

Vendor response

Hi Kayla! Thank you so much for taking the time to review Trainual :) Really happy to hear that it's been useful for you to get your team trained all at once. And we appreciate your feedback on the content creation side of things, and we're sorry to hear that it hasn't been easy. That is not the experience we intend to create for our customers. We passed this feedback on to our Product Team so we...

JS
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Jennifer S.

Veterinary, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Trainual is a game changer!

Reviewed 9 months ago

Trainual is a game changer in veterinary hospitals! Communicating and standardizing processes has always plagued veterinary managers and this program allows everything to be documented and instructed in one place.

Pros

This software is well organized for learners, users and managers. Team members love that it can be used on their mobile phone for learning and to reference material when needed. I love the search function! I also appreciate that Trainual has stayed responsive to rolling out new improvements.

Cons

I wish there were more interactive activities available for the users. We use it heavily as a learning system, as well as a place to document SOP's, and we miss some of the interactive features that we had in other programs like Nearpod. The loss of this is still worth it to have the streamlined design and reporting features that Trainual offers.

Vendor response

Hi Jennifer! Thank you so much for leaving this awesome review for us :) We're super stoked to hear that Trainual has been a gamechanger for your business! And thank you for your feedback on the interactive features within Trainual. I'll pass that on to our Product Team, but if you have any specific ideas on interactive features that would be awesome, feel free to share them here as we're always looking to improve: https://portal.productboard.com/trainual/2-trainual-feature-requests/tabs/4-under-consideration We appreciate you for being a part of our community and we're excited to continue to work with you!

SM
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Sonja M.

E-Learning, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Online business GLUE!

Reviewed 8 months ago

Excellent experience overall. It is the back bone of policies, training and reference for our company.

Pros

This has enabled all employees to have access to training, reference and libraries of company resources. It makes onboarding and training quick, easy and less stressful.

Cons

The sections could use some flexibility for customizing for our company reference areas. SOP's vs. Policies vs. Training vs. Documentation. It gets confusing where to put all of the stuff. I also don't even know much about some of the features in the Trainual from this survey. Finally, if you want to become an absolute invaluable resource that we can NEVER live without, then assign a rep that we can work with to maximize and assess usage and direct us on how to manage, organize and leverage the tool. I would pay extra for a year or two of support/success service with an assigned rep that gets to know my business.

Vendor response

Hi Sonja! Thank you so much for taking the time to leave this awesome review of Trainual :) We're so excited to hear that it's made accessing training and reference material so much easier for you and your team! And thank you for your feedback on content organization customization and for getting a rep for your account. I have great news for both of these for you, though! On the content organization...

Trainual FAQs

Q. What type of pricing plans does Trainual offer?

Trainual has the following pricing plans:
Starting from: $124.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of Trainual?

Trainual has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does Trainual support?

Trainual supports the following languages:
English

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Q. Does Trainual support mobile devices?

Trainual supports the following devices:
Android, iPad, iPhone

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Q. Does Trainual offer an API?

Yes, Trainual has an API available for use.

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Q. What other apps does Trainual integrate with?

Trainual integrates with the following applications:
Microsoft SharePoint, Google Forms, QuickBooks Payroll, Dropbox Business, ActiveCampaign, Time Doctor, Teamwork, Zapier, Gusto, SimpleTexting, Google Docs, Gmail, Zenefits, Rippling, Google Drive, dotloop, WordPress, Dropbox Sign, BambooHR, Salesforce Sales Cloud, Justworks, Cognito Forms, Harvest, Slack, Typeform, Paylocity, Basecamp, Flock, LinkedIn for Business, Workable, Loom, Google Calendar, Copper, Asana, Google Sheets

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Q. What level of support does Trainual offer?

Trainual offers the following support options:
Knowledge Base, Chat, 24/7 (Live rep), FAQs/Forum, Email/Help Desk, Phone Support

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