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Trainual Logo

Trainual

4.8
(441)

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Easy onboarding and training software for growing businesses

(24)

Trainual Pricing, Features, Reviews and Alternatives

Trainual FAQs

Q. What type of pricing plans does Trainual offer?

Trainual has the following pricing plans:
Starting from: $250.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Trainual?

Trainual has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Trainual support?

Trainual supports the following languages:
English


Q. Does Trainual support mobile devices?

Trainual supports the following devices:
Android, iPad, iPhone


Q. Does Trainual offer an API?

Yes, Trainual has an API available for use.


Q. What other apps does Trainual integrate with?

Trainual integrates with the following applications:
Microsoft SharePoint, Google Forms, QuickBooks Payroll, Dropbox Business, ActiveCampaign, Time Doctor, Teamwork.com, Zapier, Gusto, SimpleTexting, Google Docs, Gmail, TriNet Zenefits, Rippling, Google Drive, dotloop, WordPress, Dropbox Sign, BambooHR, Salesforce Sales Cloud, Justworks, Cognito Forms, Harvest, Slack, Typeform, Paylocity, Basecamp, Flock, LinkedIn for Business, Workable, Loom, Google Calendar, Copper, Asana, Google Sheets


Q. What level of support does Trainual offer?

Trainual offers the following support options:
Knowledge Base, Chat, 24/7 (Live rep), FAQs/Forum, Email/Help Desk, Phone Support

Trainual product overview

Price starts from

250

Per month

Flat Rate

What is Trainual?

Trainual is an app that makes it easier than ever to build training manuals for new or existing employees, customers, contractors, interns and volunteers alike. The platform enables business owners, managers, and human resources professionals to organize operational knowledge, document standard operating procedures, create repeatable, scalable processes, define role-based responsibilities and assign training workflows with built-in accountability.

Key benefits of using Trainual

• Document Everything You Do In One Place: Trainual is more than an onboarding and training tool. It’s an interactive wiki for your business. Once your team starts documenting what they do, you’re on your way to building a turnkey operations manual and long-term memory bank.

• Automate Onboarding & Training: Associate content and processes by role, department, or location to create templates and automate your onboarding. If you hire someone new for that role, just assign them and they get everything they need to know and nothing they don’t.

• Stop Repeating Yourself: Instead of answering the same questions and explaining the same processes over and over, make it easy for employees to access all the information they need to do their job right the first time and every time.

• Test Employees On Their Knowledge: Ensure your people know how to do what’s expected of them with simple tests built into automated sequences. Track logins and monitor user progress. Screen your new hires or prospective employees for comprehension and commitment.

• Retain Talent & Reduce Turnover: The easiest way to keep good people around is to ensure they never feel lost in their role or in your company. Nurture and develop their skillsets and keep them in the loop with easy ongoing training.

• Cut Costs & Boost The Bottom Line: Think about how much time you spend getting each new hire up to speed. Some stuff has to happen face-to-face, but a lot of it is pretty basic. Now what’s your billable hourly rate? How much money could you be saving if you cut training time by 50% or more?

• Powerful Search For Referencing SOPs On The Go: Search for keywords and topics across all of your company’s training materials and SOPs to find and reference or update whatever you need when you need it.

• Push Updates To Your Team Automatically: As soon as any content is changed or added in Trainual, any employee who has previously completed that subject will get a notification that there is new material. They will have to log in, review, and re-complete to stay in the know.

• Embed Videos, Forms, & More: Do you use Typeforms for company-wide surveys or record how-to videos using Loom Screen Recorder? Maybe most of your training content lives on YouTube. Great! Embed it all and organize it into subject tracks by role or responsibility.

• Live Saved Changes While Editing: Create subjects and knowledge flows, auto assign content to new employees in specific roles, and use photos, videos, or upload existing docs to make training easier than ever. Never have an out of date or inconsistent training manual again.

• Custom Brand Your Account: At first login, you can add your logo and select custom colors for your account to get everything in line with your brand. Then, add your team, assign roles, and start creating subjects in no time.

• 1000+ Easy App Integrations: With native integrations to Gusto, Rippling, and Zapier, connect Trainual to the ecosystem of apps you use everyday to boost productivity across the board.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Chat
24/7 (Live rep)
FAQs/Forum
Email/Help Desk
Phone Support

Training options

Live Online
Videos
Documentation
Webinars

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Why am I seeing this?

Trainual pricing information

Value for money

4.6

/5

441

Starting from

250

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Trainual features

Functionality

4.6

/5

441

Total features

76

11 categories

Most valued features by users

Reporting/Analytics
Activity Dashboard
Self Service Portal
Third Party Integrations
Alerts/Notifications
API
Employee Database
Data Import/Export

Functionality contenders

Trainual users reviews

Overall Rating

4.8

/5

441

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.13/10
Rating distribution

5

4

3

2

1

355

76

9

0

1

Pros
The platform seamlessly integrated with our systems, streamlining operations. Thanks to Trainual, our team is more confident and productive, fostering a culture of continuous growth.
The help feature, How-to's, and pro tips is a great resource for knowledge. The Trainual support team is very responsive and helpful.
My favorite feature is the Loom integration so I can make screen recordings to display how to take care of certain online/computer tasks. I also love that I can add GIFs to the training for fun.
Cons
I have not run into any features that I have been disappointed with at this time.
Since I am forced to complain about the product. I have to say that it could send me email reminders when there's updates done on Trainual.
Clicking “new question” every time and then clicking “new answer” 4 times for each question is just way too time consuming and outright annoying. There could also be different types of quiz questions.

Overall rating contenders

AB
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Aïcha B.

Coordinator

Commercial Real Estate, 11-50 employees

Review source

Overall Rating

Trainual Review: Quick & Easy As It Should Be.

Reviewed 11 hours ago

Transcript

Aicha: My name is Aicha. I work as a revops manager in a company where we have 25 employees, and I would...

CR
AvatarImg

Chad R.

Director of Human Resouces

Construction, 51-200 employees

Review source

Overall Rating

Why you should use Trainual

Reviewed a year ago

Transcript

Chad: My name is Chad. I am the Director of Human Resources, and I give Trainual a five out of five-star...

AvatarImg
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Rashad G.

Photography, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Employee training software

Reviewed 3 years ago

Generally, I do enjoy to be part of this software that earned many things and many prosperous worker that easily skipped the adaptation process through Trainual.

Pros

It does provide the user friendly that what and well designed interface enhance the quick working in the software. To create the training by selected the members through the software is amazing that makes possible to categorize the training and programs according to the needs of the member of the team. The possibility to make some edits on the categorization is stunning. The newly-joined member of our company in the entertainment department could enjoy the chance to adopt the skills and functions in a constant way that will make huge profit.

Cons

To be honest, I do not see any serous problem in general, however, I would tell that the new functions are extremely important. I would be happy to have the special access the learning platform like Coursera or Udemy that some member of our department could benefit from these selected courses. Besides, I want to express my concern about lack of customization possibility that could result in the time saving in the work process.

Vendor response

Hey, Rashad! Thank you so much for taking the time to review Trainual. We're super excited to hear that it's making training your new hires much easier! And that you've enjoyed using it. We also appreciate your feedback on adding more customization options. We're currently working on new ways to customize your team's experience, so stay tuned! If you have any questions, always feel free to reach out and we'll be glad to help.

JD
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John D.

Consumer Services, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

It Works for Us

Reviewed 2 years ago
Pros

I like the user-friendliness of the application interface & the ease of delivering a seamless, high-quality user experience. I appreciate the solution's flexibility, allowing us to leverage it as a LMS & a KD. Based on budget, this solution was a solid win for us.

Cons

I was not a fan of the lack of user & content data provided. I would like to see more robust reporting on user data, internal SEO data & content efficacy. For example, it would be beneficial to be able to see data on content access frequency, average duration on-page, most frequently searched key terms, ranking info, top viewed content, etc.

JH
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Jonathan H.

Computer & Network Security, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Needs Knowledge Base Work

Reviewed 4 months ago

It is a love-hate relationship. We love being able to track everyone's progress but hate that it is so difficult to reference material later on.

Pros

The ability to track employees' progress and completion of each Trainual.

Cons

Trying to find and reference past Trainuals. Once a Trainual is complete is it very difficult to find and reference back to it unless you remember to favorite it before you complete the Trainual initially. If they could figure this out then their product would be much better.

Vendor response

Appreciate this, Jonathan! Good news, with the new Home page you can now Favorite content and see it on your Favorites widget at login. You can also use the new Groups feature and easily add Subjects to your role specific Group. Then, when selecting the Group as a filter option on the content page, you'll have quick access to everything you need. Woot woot! Not sure if this was the only reason for the 4/10, but if there is anything else we can do to improve your experience in Trainual, we'd love to chat with you. Keep the honest feedback coming!

kj
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kyla j.

Construction, 51-200 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Our review of Trainual

Reviewed 3 months ago
Pros

I like how trainual organizes all of our training material. We have an expensive onboarding and in house training program and Trainual helps guide new employees through the first few months of their employments.

Cons

We seem to get employees assigned to subjects that they don't necessarily have to complete. So figuring out how to organize our roles and content has been a little confusing.

Vendor response

Thanks for sharing your experience, Kyla! We'd love to help you tighten up your assigned content, just shoot us an email or chat support. We have several new features (like Groups and Permissions changes) that can really freshen this experience and make it more effective. Talk soon! Thanks again!

DK
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Del K.

Mental Health Care, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Training Department Essential Tool

Reviewed 2 years ago
Pros

This has allowed for our practice to dramatically improve our onboarding, training, and policy/procedure update management processes.

Cons

The search feature is often more frustrating than helpful. It often results in time intensive continue searching through the list of results without necessarily producing the Trainual module intended.

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