Trainual Pricing, Features, Reviews & Comparison of Alternatives

Trainual

Easy onboarding and training software for growing businesses

4.8/5 (219 reviews)

Trainual overview

What is Trainual?

Trainual is an app that makes it easier than ever to build training manuals for new or existing employees, customers, contractors, interns and volunteers alike. The platform enables business owners, managers, and human resources professionals to organize operational knowledge, document standard operating procedures, create repeatable, scalable processes, define role-based responsibilities and assign training workflows with built-in accountability.

With Trainual’s automated onboarding module, managers can assign content by role, department and location and ensure that employees receive only the most relevant information when they need it. The testing functionality allows managers to monitor the progress of their team training and have the confidence of knowing everyone understands exactly what they need to. Additionally, Trainual will automatically notify employees about any changes to previously completed training materials and ensures that they review the updated content.

Users can easily search SOPs and training materials for keywords within Trainual from the desktop app, the Chrome browser extension, or on-the-go and in-the-field with the Trainual mobile app.

At first login, you can add a logo and select a color scheme to custom brand your account. Invite your team members, and select one of our pre-loaded process and procedure templates from the Template Library to start building out your account with content in minutes.

It's easy to embed images and GIFs to make training more fun using the free stock library and GIPHY integration on Premium accounts. Add surveys, videos and customized forms into learning material then organize content in step-by-step sequences and by user roles and responsibilities. Use the built-in screen recorder tool to record and explain a process when a video overview is the easiest or best way to explain and train on it.

Trainual integrates with productivity tools such as Gusto, Zapier, Google Docs and Sheets, Slack, Asana, Teamwork, Basecamp, Dropbox, Typeform, Harvest, Dotloop, Linkedin, and more. Use the admin panel to grant user permissions and allow others to update and edit subjects—Trainual is easier when you crowdsource your company content and organize all that tribal knowledge.

Trainual stores data on a PCI Level 1 compliant cloud-based server and multimedia files are stored in an Amazon Web Services cloud storage.
trainual.com

Pricing

Starting from
$99/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia

Supported languages

English
Trainual screenshot: Trainual "Subjects" view showing training modules your completion percentage, and the team members on assigned to each subject.Trainual Success Stories - Design PickleTrainual screenshot: Trainual "My Desk" view showing your assigned and completed (or incomplete) content.Trainual screenshot: Trainual Subjects Outline view for easy editing, brainstorming, and arranging.Trainual screenshot: Trainual Topic User view, showing a video step type.Trainual screenshot: Trainual Template Marketplace where you can select process and SOP templates or examplars for content quick-startsTrainual screenshot: Trainual Account Info editor where you can set account level brand styles and personal informationTrainual Success Stories - The James AgencyEvery Small Business Owner Knows This FeelingTrainual Success Stories - Redirect Health

Trainual user reviews

Value for money
Features
Ease of use
Customer support
  4.7
  4.6
  4.7
  4.8
Sarah Heeter, MPA

So far so good!

Used daily for 6-12 months
Reviewed 2018-10-11
Review Source: Capterra

Our team has given us really good feedback about Trainual, and it makes a great first impression on new team members.

Pros
It's simple, pretty, and functional. No real complaints.

Cons
There are some nitpicky features and functions that I wish were available or that don't work quite the way I'd want them to. The search functionality gets on my nerves sometimes as it seems to load exactly the search result I'm looking for immediately but then a second later SEVERAL results load and the one I actually want (that's most relevant) jumps further down the list. If you are a speedy clicker and try to click it before the rest of the search results load (like me), it will take you to something completely different as the rest of the results will load right as you click. I do like that it *has* search functionality and when we have had to make wide-sweeping changes it is really nice to be able to hit the enter key and see not just results in whatever category you're in but in every aspect of your company. We have used other comparable software in the past and have never had true search functionality like this before.

Response from Trainual


Thanks so much for the great feedback, Sarah! I will be sure to pass this along to our product team.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Just what our company needed!

Used daily for 6-12 months
Reviewed 2019-05-20
Review Source: Capterra

Overall, Trainual is something that every company needs, big or small. It's important to have a process where you can train your employees and then test them to see if they understood what they just learned. Trainual helps you do that with ease and helps your whole team get up to speed at the same time.

Pros
Trainual allows you to easily create a way for your employees to learn of a new subject and then they can take a test to get tested on their knowledge of the subject after going through the training materials. For our large company, it allowed us to get our employees certified, so that we felt confident that they knew the new information on the new product we were rolling out.

Cons
There are no cons that I have been able to find.

Response from Trainual


Thanks for the review -- Happy we were able to help get your team up to speed!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Malyn Bartolome

Great must-have tool with room to grow

Used weekly for 1-2 years
Reviewed 2020-12-01
Review Source: Capterra

Overall, I love Trainual's software and who they are as a company. They have a good product. Although it may be missing some things, those are things they are working on. They provide great resources for business owners and managers. I love the videos, webinars, articles, whatever it is that they put out there. It is always GOLD! And not to mention, very relevant.

Pros
I love how easy it is to use. They come out continuously with updates that help the ease of use, I think. I like the option of incorporating tests/quizzes. It's easy to add in different media formats as well.

Cons
Trainual has great bones and structure. They are constantly evolving and implementing improvements which I appreciate, however, I do wish for a more complex or more functions in the testing/quizzes and a way to organize topics into Categories or Folders (which I know is something they are working on).

Response from Trainual


Hi Malyn! Thanks for sharing your Trainual experience with us. We appreciate your feedback about adding more complex functions to the test feature, and rest assured it's something we are working on! We're thrilled that you're enjoying the software so far and we truly appreciate your kind words. Please feel free to reach out if you have any additional feedback or questions - we'd love to hear from you.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Michael Chudy

Don't sign up for the free trial

Used occasionally for free trial
Reviewed 2020-03-10
Review Source: Capterra

Really disappointed. We had high hopes.

Pros
We didn't have enough time in one week to take advantage of the software. We did find the software very expensive for what it was, and the page loads were very slow, but we also wanted more time to review before committing to what we saw as high monthly fees.

Cons
When I went to cancel the free trial, it was very difficult. I was forced to go through a customer service rep - by the time I managed to cancel, our free trial had ended and our credit card had been charged. I felt deceived. If this experience was better, I would have been more likely to consider them again in the future - we are now looking elsewhere. The customer experience after-the-fact was not a good one.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Stephanie Gomez

Excellent Product to help Organize information and small businesses

Used weekly for 1-2 years
Reviewed 2020-11-17
Review Source: Capterra

It's been a great tool and time saver.

Pros
How it organizes information easily and tracks whether users have gone through material.

Cons
I wish there was a way to set up a billboard with information we can put info into so that we could easily have access without clicks into things that we can see at all times.

Response from Trainual


Hi Stephanie! Thank you for sharing your thoughtful feedback. We'll be sure to pass along your comments about a Bulletin/Billboard feature have you experimented with Forums? That might do the trick! Please feel free to let us know if you have any other questions or feedback.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Trainual pricing

Starting from
$99/month
Pricing options
Subscription
Free trial
View Pricing Plans

Pay Monthly:

PRO PLAN starting at $99/month for up to 25 users
PREMIUM PLAN starting at $149/month for up to 25 users

Annual Billing (get 2 months free):

PRO PLAN starting at $83/month for up to 25 users
PREMIUM PLAN starting at $116/month for up to 25 users

Trainual features

API
Automatic Notifications
Customizable Branding
Employee Onboarding
Self Service Portal
Third Party Integration

Activity Dashboard (501 other apps)
Activity Tracking (285 other apps)
Applicant Tracking (327 other apps)
Customizable Reporting (313 other apps)
Data Import/Export (318 other apps)
Employee Database (313 other apps)
Employee Management (364 other apps)
Employee Portal (270 other apps)
Employee Self Service (262 other apps)
Performance Management (258 other apps)
Real Time Reporting (276 other apps)
Recruitment Management (288 other apps)
Reminders (277 other apps)
Reporting & Statistics (511 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Trainual

Key features of Trainual

  • Built-in LMS
  • Built-in course authoring
  • Business rules management
  • Collaboration
  • Corporate/Business
  • Course tracking
  • Employee handbook
  • Gradebook
  • Job description management
  • Learner portal
  • Learning and development
  • Learning paths/tracks
  • Mobile learning
  • Orientation management
  • Process capture
  • Process change tracking
  • Reporting/Analytics
  • Tests/Assessments
  • Training companies
  • eLearning companies
View All Features

Benefits

• Document Everything You Do In One Place: Trainual is more than an onboarding and training tool. It’s an interactive wiki for your business. Once your team starts documenting what they do, you’re on your way to building a turnkey operations manual and long-term memory bank.

• Automate Onboarding & Training: Associate content and processes by role, department, or location to create templates and automate your onboarding. If you hire someone new for that role, just assign them and they get everything they need to know and nothing they don’t.

• Stop Repeating Yourself: Instead of answering the same questions and explaining the same processes over and over, make it easy for employees to access all the information they need to do their job right the first time and every time.

• Test Employees On Their Knowledge: Ensure your people know how to do what’s expected of them with simple tests built into automated sequences. Track logins and monitor user progress. Screen your new hires or prospective employees for comprehension and commitment.

• Retain Talent & Reduce Turnover: The easiest way to keep good people around is to ensure they never feel lost in their role or in your company. Nurture and develop their skillsets and keep them in the loop with easy ongoing training.

• Cut Costs & Boost The Bottom Line: Think about how much time you spend getting each new hire up to speed. Some stuff has to happen face-to-face, but a lot of it is pretty basic. Now what’s your billable hourly rate? How much money could you be saving if you cut training time by 50% or more?

• Powerful Search For Referencing SOPs On The Go: Search for keywords and topics across all of your company’s training materials and SOPs to find and reference or update whatever you need when you need it.

• Push Updates To Your Team Automatically: As soon as any content is changed or added in Trainual, any employee who has previously completed that subject will get a notification that there is new material. They will have to log in, review, and re-complete to stay in the know.

• Embed Videos, Forms, & More: Do you use Typeforms for company-wide surveys or record how-to videos using Loom Screen Recorder? Maybe most of your training content lives on YouTube. Great! Embed it all and organize it into subject tracks by role or responsibility.

• Live Saved Changes While Editing: Create subjects and knowledge flows, auto assign content to new employees in specific roles, and use photos, videos, or upload existing docs to make training easier than ever. Never have an out of date or inconsistent training manual again.

• Custom Brand Your Account: At first login, you can add your logo and select custom colors for your account to get everything in line with your brand. Then, add your team, assign roles, and start creating subjects in no time.

• 1000+ Easy App Integrations: With native integrations to Gusto, Rippling, and Zapier, connect Trainual to the ecosystem of apps you use everyday to boost productivity across the board.