NetSfere is a cloud-based mobile messaging and multi-device collaboration solution designed to help enterprises manage employee and customer communications. The platform comes with a centralized dashboard, which allows managers to collaborate with teams and manage internal conversations across multiple devices.
NetSfere offers 256-bit encryption, which enables users to securely send messages and share confidential files. The solution offers a host of features such as broadcasting, real-time push notifications, delivery confirmations, read receipts, screen sharing, data archiving, biometric authentication, remote device wipe, meeting scheduling, and more. The artificial intelligence (AI)-based chatbot offers natural language processing, which lets businesses configure automated replies for customer queries.
NetSfere allows organizations to store files, conversation logs, customer history, and other data in a centralized repository for future reference. Plus, the guest participant functionality enables enterprises to collaborate with external stakeholders. It supports integration with various third-party cloud storage applications such as Box and Dracoon.