App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Alvaria CX Suite Logo

Alvaria CX Suite

4.0
(21)

Write a review

Turn your customer experience into a competitive advantage.

(1)

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

Alvaria CX Suite Pricing, Features, Reviews and Alternatives

Alvaria CX Suite FAQs

Q. Who are the typical users of Alvaria CX Suite?

Alvaria CX Suite has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

These products have better value for money


Q. What languages does Alvaria CX Suite support?

Alvaria CX Suite supports the following languages:
English


Q. Does Alvaria CX Suite support mobile devices?

Alvaria CX Suite supports the following devices:
Android, iPad, iPhone


Q. Does Alvaria CX Suite offer an API?

No, Alvaria CX Suite does not have an API available.


Q. What level of support does Alvaria CX Suite offer?

Alvaria CX Suite offers the following support options:
24/7 (Live rep), Phone Support

Alvaria CX Suite product overview

What is Alvaria CX Suite?

Alvaria CX Suite takes the best of the proven and feature rich platforms - Aspect® Unified IP®, Aspect ALM, Noble CC and Noble OnQ - into a comprehensive go forward solution for inbound service and outbound engagement available on-premises and as private cloud deployments. The Noble and Aspect platforms coming together marries the BEST compliant outbound capabilities in the contact center industry, establishing Alvaria as the indisputable leader for compliant outbound contact management.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Phone Support

Training options

In Person
Documentation
Live Online
Videos

Not sure about Alvaria CX Suite? Compare it with a popular alternative

Starting from

ic-pricetag

No pricing info

Free plan
Free trial
Pricing range

Starting from

19

/user

Per month

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

Alvaria CX Suite features

Functionality

4.2

/5

21

Total features

41

11 categories

Most valued features by users

Reporting/Analytics
Reporting & Statistics
Contact Management
Call Recording
Mobile Access
Call Routing
Call Monitoring
Auto-Dialer

Functionality contenders

Alvaria CX Suite users reviews

Overall Rating

4.0

/5

21

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.94/10
Rating distribution

5

4

3

2

1

6

10

4

1

0

Pros
The Noble Suite offers a great solution in many areas for our business. I love that Noble is always trying to get ahead of the needs and stay on an innovative track.
With Noble Systems, you can manage your contact center (inbound and outbound dialing), it is a very good CRM solution and they have great customer service.
The user interface is great. Some of the game functionality like duals were attractive.
Cons
Its is a very frustrating system to learn initially, and it very expensive compared to other dialers.
Inability to schedule reports and export in a format we can use. Crystal viewer is the only platform which we cannot support.
Took me too long to finish and the page crushed, had to redo the whole thing.

Overall rating contenders

Common Alvaria CX Suite comparisons

Related categories