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Alvaria CX Suite

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Alvaria CX Suite Alternatives & Competitors

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NICE CXone logo

NICE CXone

4.2
(518)

Cloud Contact Center Software

Features

Total

NICE CXone logo
Alvaria CX Suite logo

32

129

34

features in common

32

features in common

NICE CXone logo

NICE CXone's unique features

  • Alerts/Notifications

  • Social Media Integration

  • Automatic Lead Distribution

  • Contractor Management

Alvaria CX Suite logo

Alvaria CX Suite's unique features

  • Compliance Management

  • Lead Management

Pricing

Starting from

$100/month

Value for money

NICE CXone logo
4.0

0.5

Alvaria CX Suite logo
3.5

What users say about NICE CXone's value for money

This is perfect solution and plugs in perfectly with other NICE products like IEX, QR WFM, etc. Its so much easy for the dev team to configure, integrate and customize the user experience.
AvatarImg

rakesh m.

The connection problems and calls not being connected with MaxAgent and being listed as "Refused" when it was not a lack of answering that caused it.

JW

Justin W.

LiveVox logo

LiveVox

4.7
(29)

Contact center platform

Features

Total

LiveVox logo
Alvaria CX Suite logo

34

77

34

features in common

34

features in common

LiveVox logo

LiveVox's unique features

  • Email Distribution

  • Content Management

  • Customer History

  • Feedback Management

Alvaria CX Suite logo

Alvaria CX Suite's unique features

  • No unique features

Pricing

Value for money

LiveVox logo
4.6

1.1

Alvaria CX Suite logo
3.5

What users say about LiveVox's value for money

LiveVox is an excellent partner and offers great support and feedback on how best to leverage their software.

JG

Jeff G.

The customer service we have received has been some of the worst customer service I've ever experienced in the industry. The actually help desk is terrible.

NK

Nick K.

uContact logo

uContact

4.5
(26)

Beautiful Contact Center Solution - Omnichannel - All in One

Features

Total

uContact logo
Alvaria CX Suite logo

32

71

34

features in common

32

features in common

uContact logo

uContact's unique features

  • Video Conferencing

  • Chat/Messaging

  • API

  • Collaboration Tools

Alvaria CX Suite logo

Alvaria CX Suite's unique features

  • Contact Management

  • Compliance Management

contactSPACE logo

contactSPACE

4.8
(11)

Intuitive cloud contact center software solution

Features

Total

contactSPACE logo
Alvaria CX Suite logo

33

104

34

features in common

33

features in common

contactSPACE logo

contactSPACE's unique features

  • Email Management

  • Activity Tracking

  • Third Party Integrations

  • Chat/Messaging

Alvaria CX Suite logo

Alvaria CX Suite's unique feature

  • Compliance Management

Pricing

Value for money

contactSPACE logo
4.3

0.8

Alvaria CX Suite logo
3.5

What users say about contactSPACE's value for money

It also looks great when we have clients come in to listen to calls or to meet the agents which in turn makes us look good. I would recommend ContactSpace to any business in this industry.

HH

Hayley H.

Visually I think its the best system out there and because every part of the system is so intuitive it allows you to be very creative in your set up.

MY

Michael Y.

Genesys Cloud CX logo

Genesys Cloud CX

4.2
(136)

Mobile optimized cloud call center with multichannel routing

Features

Total

Genesys Cloud CX logo
Alvaria CX Suite logo

31

125

34

features in common

31

features in common

Genesys Cloud CX logo

Genesys Cloud CX's unique features

  • Document Management

  • Voice Customization

  • Workforce Management

  • On-Demand Recording

Alvaria CX Suite logo

Alvaria CX Suite's unique features

  • Contact Management

  • Lead Management

  • Compliance Management

Pricing

Starting from

$75/month

Value for money

Genesys Cloud CX logo
4.0

0.5

Alvaria CX Suite logo
3.5

What users say about Genesys Cloud CX's value for money

I'm happy to be using this product as it becomes better and will be a very strong product to beat in the future.

AR

Anonymous Reviewer

Our overall experience has been good. We have built great relationships with Genesys support staff and other Genesys users.

AP

Amanda P.

Connect First logo

Connect First

4.5
(52)

Omni-channel cloud contact center

Features

Total

Connect First logo
Alvaria CX Suite logo

31

55

34

features in common

31

features in common

Connect First logo

Connect First's unique features

  • Real Time Analytics

  • Interaction Tracking

  • Chat/Messaging

  • Customizable Reports

Alvaria CX Suite logo

Alvaria CX Suite's unique features

  • Contact Management

  • Callback Scheduling

  • Compliance Management

Pricing

Value for money

Connect First logo
4.3

0.8

Alvaria CX Suite logo
3.5

What users say about Connect First's value for money

Overall the support and reporting data is what keeps me loyal to Connect First. They are an amazing company with wonderful employees.
AvatarImg

Morgan T.

Connect First is supported by a quality team of customer service professionals, who have taken the time to help resolve each issue I have come across.

DG

Derick G.

Five9 logo

Five9

4.2
(409)

Cloud contact and call center software

Features

Total

Five9 logo
Alvaria CX Suite logo

32

124

34

features in common

32

features in common

Five9 logo

Five9's unique features

  • Power Dialer

  • Negative Feedback Management

  • SMS Messaging

  • Event Triggered Actions

Alvaria CX Suite logo

Alvaria CX Suite's unique features

  • Contact Management

  • Compliance Management

Pricing

Starting from

$100/month

Value for money

Five9 logo
4.0

0.5

Alvaria CX Suite logo
3.5

What users say about Five9's value for money

Five9 is an excellent leader in the CCaaS industry as regarded as one of the most complete solution providers. My clients like the scalability and ability to add agents immediately as needed.

BG

Bernard G.

It's horrible to implement, the support is awful, it also uses mechanics that are impossible to understand with minimal documentation.

CM

Christopher M.

tcnp 3 logo

tcnp 3

4.2
(11)

Cloud-based call center solution

Features

Total

tcnp 3 logo
Alvaria CX Suite logo

31

75

34

features in common

31

features in common

tcnp 3 logo

tcnp 3's unique features

  • Customizable Reports

  • Real Time Reporting

  • Live Chat

  • Collaboration Tools

Alvaria CX Suite logo

Alvaria CX Suite's unique features

  • Survey/Poll Management

  • Phone Key Input

  • Multiple Scripts

Pricing

Value for money

tcnp 3 logo
4.4

0.9

Alvaria CX Suite logo
3.5

What users say about tcnp 3's value for money

The dialing solutions are great, these guys will find work around's and really help brainstorm dialing issues you may be having as well as bring new ideas to help your business succeed.

cp

christian p.

The reporting is also pretty great and we combine a lot of their automated reporting features with our GoAnywhere MFT software to have effectively built a full integration with our system of record.

VM

Vincent M.

Softdial Contact Center logo

Softdial Contact Center

5.0
(4)

All blended omnichannel CCaaS cloud contact center platform

Features

Total

Softdial Contact Center logo
Alvaria CX Suite logo

32

67

34

features in common

32

features in common

Softdial Contact Center logo

Softdial Contact Center's unique features

  • Call Disposition

  • Multiple Parties

  • Workflow Management

  • Activity Tracking

Alvaria CX Suite logo

Alvaria CX Suite's unique features

  • Compliance Management

  • Survey/Poll Management

wolkvox logo

wolkvox

4.6
(58)

Communication management system for contact centers

Features

Total

wolkvox logo
Alvaria CX Suite logo

33

103

34

features in common

33

features in common

wolkvox logo

wolkvox's unique features

  • Social Media Integration

  • Lead Generation

  • Voice Customization

  • Voice Recognition

Alvaria CX Suite logo

Alvaria CX Suite's unique feature

  • Compliance Management

Pricing

Value for money

wolkvox logo
4.6

1.1

Alvaria CX Suite logo
3.5

What users say about wolkvox's value for money

The product is a great promise, we need to work around to make it fully work.

YM

Yanina M.

Easy of use, comprehensive, lot of tutorials on Youtube.

AF

Adrian F.

BeInContact logo

BeInContact

4.3
(13)

Your Omnichannel Cloud Contact Center Solution

Features

Total

BeInContact logo
Alvaria CX Suite logo

32

142

34

features in common

32

features in common

BeInContact logo

BeInContact's unique features

  • Customer History

  • Rules-Based Workflow

  • Voice Customization

  • Call List Management

Alvaria CX Suite logo

Alvaria CX Suite's unique features

  • Compliance Management

  • Lead Management

Ytel logo

Ytel

3.9
(25)

Awarded Outbound Contact Center Software (24/7 U.S. Support)

Features

Total

Ytel logo
Alvaria CX Suite logo

31

77

34

features in common

31

features in common

Ytel logo

Ytel's unique features

  • Lead Distribution

  • Call Tracking

  • API

  • Answering Machine Detection

Alvaria CX Suite logo

Alvaria CX Suite's unique features

  • Compliance Management

  • Phone Key Input

  • Multiple Scripts

Pricing

Starting from

$100/month

Value for money

Ytel logo
3.3

0.2

Alvaria CX Suite logo
3.5

What users say about Ytel's value for money

Their support is awful and will blame every issue on your network or computers even before they know any details on your pc or connection. Calls get crossed with other lines sometimes.

AR

Anonymous Reviewer

Customer service reps have been rude if you mention wanting to give negative feedback or talk to someone else about an issue.

SZ

Sara Z.

DCDial  logo

DCDial

(0)

Contact center solution

Features

Total

DCDial  logo
Alvaria CX Suite logo

33

115

34

features in common

33

features in common

DCDial  logo

DCDial 's unique features

  • Campaign Scheduling

  • Automatic Outbound Dialer

  • Automated Attendant

  • Monitoring

Alvaria CX Suite logo

Alvaria CX Suite's unique feature

  • FCC Compliance

CloudTalk logo

CloudTalk

4.4
(243)

Cloud-based call center software for sales and support teams

Features

Total

CloudTalk logo
Alvaria CX Suite logo

31

134

34

features in common

31

features in common

CloudTalk logo

CloudTalk's unique features

  • Campaign Analytics

  • Call Reporting

  • Remote Access/Control

  • Call Tracking Metrics

Alvaria CX Suite logo

Alvaria CX Suite's unique features

  • Compliance Management

  • Real-Time Chat

  • Call Scheduling

Pricing

Starting from

$25/month

Value for money

CloudTalk logo
4.3

0.8

Alvaria CX Suite logo
3.5

What users say about CloudTalk's value for money

Great call quality both sound and video, great support. Perfect integration with HubSpot so we are able to keep track of all the calls and engagement.

AR

Anonymous Reviewer

Great experience overall. Having used other call providers, I can confidently say Cloudtalk brings the best value for your money.
AvatarImg

Julius T.

MaxContact logo

MaxContact

4.7
(11)

Omnichannel Contact Centre Software

Features

Total

MaxContact logo
Alvaria CX Suite logo

32

110

34

features in common

32

features in common

MaxContact logo

MaxContact's unique features

  • Activity Tracking

  • Real Time Monitoring

  • Predictive Analytics

  • Caller ID

Alvaria CX Suite logo

Alvaria CX Suite's unique features

  • FTC Compliance

  • FCC Compliance

Voiptime Cloud logo

Voiptime Cloud

4.8
(80)

Great contact center software for SMB and Enterprises

Features

Total

Voiptime Cloud logo
Alvaria CX Suite logo

30

74

34

features in common

30

features in common

Voiptime Cloud logo

Voiptime Cloud's unique features

  • Lead Distribution

  • Multi-Campaign

  • Automatic Lead Distribution

  • Customer History

Alvaria CX Suite logo

Alvaria CX Suite's unique features

  • Compliance Management

  • Multiple Scripts

  • Survey/Poll Management

  • Phone Key Input

Pricing

Starting from

$70/month

Value for money

Voiptime Cloud logo
4.8

1.3

Alvaria CX Suite logo
3.5

What users say about Voiptime Cloud's value for money

I think the ease of use and call quality is excellent as well as the recordings available right away. While setting up different list for different kind of clients to ensure work is not interrupted.

AB

Ahsan B.

The system is reliable, call quality is excellent, lead card saves all interaction data, so it's easy to catch on the customer comunication.

AS

Ashlee S.

CallTrackingMetrics logo

CallTrackingMetrics

4.5
(67)

The Only All-in-One Call Tracking & Contact Center Solution

Features

Total

CallTrackingMetrics logo
Alvaria CX Suite logo

28

125

34

features in common

28

features in common

CallTrackingMetrics logo

CallTrackingMetrics' unique features

  • Cross Channel Attribution

  • For Small Businesses

  • MMS

  • Alerts/Notifications

Alvaria CX Suite logo

Alvaria CX Suite's unique features

  • Auto-Dialer

  • Progressive Dialer

  • Predictive Dialer

  • Survey/Poll Management

Pricing

Starting from

$39/month

Value for money

CallTrackingMetrics logo
4.4

0.9

Alvaria CX Suite logo
3.5

What users say about CallTrackingMetrics' value for money

They also follow-up to ensure everything is still going well with the issue/update. CTM works great for our clients, and its great to know the Customer Service is there to support us when we need it.

MG

Molly G.

Call Tracking Metrics has amazing reporting dashboards and is extremely customizable, yet super user-friendly.

AF

Andy F.

Intermedia Contact Center logo

Intermedia Contact Center

4.0
(1)

Wherever, Whenever Customer Engagement

Features

Total

Intermedia Contact Center logo
Alvaria CX Suite logo

30

84

34

features in common

30

features in common

Intermedia Contact Center logo

Intermedia Contact Center's unique features

  • Multi-Channel Management

  • Third Party Integrations

  • Agent Interface

  • Single Sign On

Alvaria CX Suite logo

Alvaria CX Suite's unique features

  • Compliance Management

  • Lead Management

  • Predictive Dialer

  • FTC Compliance

VICIdial logo

VICIdial

4.7
(252)

Open source call center software with predictive dialer

Features

Total

VICIdial logo
Alvaria CX Suite logo

30

80

34

features in common

30

features in common

VICIdial logo

VICIdial's unique features

  • Lead Capture

  • Multi-Campaign

  • Collaboration Tools

  • Automatic Lead Distribution

Alvaria CX Suite logo

Alvaria CX Suite's unique features

  • Compliance Management

  • Multiple Scripts

  • Survey/Poll Management

  • Phone Key Input

Pricing

Value for money

VICIdial logo
4.9

1.4

Alvaria CX Suite logo
3.5

What users say about VICIdial's value for money

I love how it's editable and you can add to it and it works perfectly even better than paid softwares that being offered from big competitors.

MA

Mohamed A.

If you have a competent Linux staff with some knowledge of Linux bash, PHP, MySql and Asterisk, you are good to go. Community support is fantastic.

MS

Mark S.

XCALLY logo

XCALLY

4.8
(92)

Omnichannel contact center management

Features

Total

XCALLY logo
Alvaria CX Suite logo

30

61

34

features in common

30

features in common

XCALLY logo

XCALLY's unique features

  • Multi-Channel Communication

  • Call Disposition

  • Monitoring

  • Performance Management

Alvaria CX Suite logo

Alvaria CX Suite's unique features

  • Compliance Management

  • FTC Compliance

  • Lead Management

  • FCC Compliance

Pricing

Value for money

XCALLY logo
4.7

1.2

Alvaria CX Suite logo
3.5

What users say about XCALLY's value for money

I like it because it is very productive, its interface is good, is an easy to use software and the price is very good.
AvatarImg

Fabricio G.

Xcally is very scalable offering the perfect out of box solution for small companies and very accommodating for all it's growth needs.

MM

Matovu M.

LeadDesk logo

LeadDesk

4.7
(6)

Clear and Efficient Sales and Customer Service Software

Features

Total

LeadDesk logo
Alvaria CX Suite logo

30

78

34

features in common

30

features in common

LeadDesk logo

LeadDesk's unique features

  • Lead Distribution

  • Unified Communications

  • Live Chat

  • Data Management

Alvaria CX Suite logo

Alvaria CX Suite's unique features

  • Compliance Management

  • FTC Compliance

  • Survey/Poll Management

  • FCC Compliance

Ricochet360 logo

Ricochet360

4.7
(26)

Sales is a contact sport. Our Auto Dialer connects you 1st!

Features

Total

Ricochet360 logo
Alvaria CX Suite logo

29

96

34

features in common

29

features in common

Ricochet360 logo

Ricochet360's unique features

  • Sales Reports

  • Dashboard

  • Call Disposition

  • Call Tracking Metrics

Alvaria CX Suite logo

Alvaria CX Suite's unique features

  • Real-Time Chat

  • Survey/Poll Management

  • Compliance Management

  • Phone Key Input

Pricing

Value for money

Ricochet360 logo
4.7

1.2

Alvaria CX Suite logo
3.5

What users say about Ricochet360's value for money

Ricochet is an excellent easy to use software. The changes being made are heading in the right direction.

BH

Brittany H.

It has been a very easy transition and the experience has been great.

CG

Corey G.

Dialing Innovations Call Center Application Suite logo

Dialing Innovations Call Center Application Suite

4.8
(14)

Predictive dialer & call automation for call centers

Features

Total

Dialing Innovations Call Center Application Suite logo
Alvaria CX Suite logo

30

86

34

features in common

30

features in common

Dialing Innovations Call Center Application Suite logo

Dialing Innovations Call Center Application Suite's unique features

  • Help Desk Management

  • Third Party Integrations

  • VoIP

  • Real Time Analytics

Alvaria CX Suite logo

Alvaria CX Suite's unique features

  • Compliance Management

  • List Management

  • FTC Compliance

  • FCC Compliance

Pricing

Starting from

$10/month

Value for money

Dialing Innovations Call Center Application Suite logo
4.9

1.4

Alvaria CX Suite logo
3.5

What users say about Dialing Innovations Call Center Application Suite's value for money

I found the people I interacted with to be helpful and very prompt. The product has been a big help to me and I believe increased my catering business.

MT

Michael T F.

The ability to manage multiple campaigns for different departments simultaneously has been easy and beneficial. This software has increased our productivity and workflow.

TB

Tania B.

ReadyMode logo

ReadyMode

4.1
(17)

Predictive dialer and CRM for call centers.

Features

Total

ReadyMode logo
Alvaria CX Suite logo

28

57

34

features in common

28

features in common

ReadyMode logo

ReadyMode's unique features

  • Automatic Lead Distribution

  • Performance Management

  • Lead Capture

  • Chat/Messaging

Alvaria CX Suite logo

Alvaria CX Suite's unique features

  • Phone Key Input

  • Real-Time Chat

  • Text to Speech

  • Multiple Scripts

Pricing

Value for money

ReadyMode logo
3.8

0.3

Alvaria CX Suite logo
3.5

What users say about ReadyMode's value for money

I love how easy this platform is to integrate for 3rd party lead posting, how easy it is to purchase and replace DIDs, and I love how easy it is to create and Inbound IVR.

AD

Al D.

Their handling of the problems has been very poor, pathetic would be the appropriate term. It's the 7th ACD I deployed, the worst of all.

AM

Alexandre M.

Call Center Studio logo

Call Center Studio

4.5
(47)

Pay-as-you-go • Scalable • Enhanced AX • Better CX

Features

Total

Call Center Studio logo
Alvaria CX Suite logo

30

125

34

features in common

30

features in common

Call Center Studio logo

Call Center Studio's unique features

  • Performance Metrics

  • Automated Routing

  • Call Screening

  • Document Storage

Alvaria CX Suite logo

Alvaria CX Suite's unique features

  • Compliance Management

  • Lead Management

  • Computer Telephony Integration

  • FCC Compliance

Pricing

Value for money

Call Center Studio logo
4.7

1.2

Alvaria CX Suite logo
3.5

What users say about Call Center Studio's value for money

But the most good part is customer support. They are all friendly and helpful.

AR

Anonymous Reviewer

So it is an easy and clever choice to use CCS Platform. The CCS team on the other hand is amazing.

fb

fatih boran b.

JustCall logo

JustCall

4.1
(87)

A cloud-based phone system for remote sales and support team

Features

Total

JustCall logo
Alvaria CX Suite logo

30

72

34

features in common

30

features in common

JustCall logo

JustCall's unique features

  • Voice Customization

  • Mobile Keywords

  • Customizable Fields

  • Call Disposition

Alvaria CX Suite logo

Alvaria CX Suite's unique features

  • Compliance Management

  • Callback Scheduling

  • Multiple Scripts

  • FCC Compliance

Pricing

Starting from

$30/month

Value for money

JustCall logo
4.3

0.8

Alvaria CX Suite logo
3.5

What users say about JustCall's value for money

Is an alternative for others, nice and easy to use. The overall quality is good, of course depends on connection.

CL

Carina L.

Being able to dial numbers from any website is amazing. Best option for any size business looking for a great solution with lots of options.

AR

Anonymous Reviewer

DialerAI logo

DialerAI

5.0
(3)

Cloud callcenter for remote sales and customer communication

Features

Total

DialerAI logo
Alvaria CX Suite logo

28

38

34

features in common

28

features in common

DialerAI logo

DialerAI's unique features

  • Alerts / Escalation

  • Lead Capture

  • Caller ID

  • Activity Dashboard

Alvaria CX Suite logo

Alvaria CX Suite's unique features

  • Phone Key Input

  • Real-Time Chat

  • Lead Management

  • Multiple Scripts

Focus Contact Center logo

Focus Contact Center

5.0
(4)

Call & Contact Center Software Focus Contact Center

Features

Total

Focus Contact Center logo
Alvaria CX Suite logo

29

63

34

features in common

29

features in common

Focus Contact Center logo

Focus Contact Center's unique features

  • Email Templates

  • Lead Capture

  • CRM

  • Contact Database

Alvaria CX Suite logo

Alvaria CX Suite's unique features

  • Phone Key Input

  • Survey/Poll Management

  • Compliance Management

  • Callback Scheduling

Intalk.io logo

Intalk.io

4.3
(6)

Break All Communication Barriers with intalk.io

Features

Total

Intalk.io logo
Alvaria CX Suite logo

29

95

34

features in common

29

features in common

Intalk.io logo

Intalk.io's unique features

  • Performance Metrics

  • Automatic Outbound Dialer

  • Interaction Tracking

  • Caller ID

Alvaria CX Suite logo

Alvaria CX Suite's unique features

  • FCC Compliance

  • Lead Management

  • Compliance Management

  • List Management

Convoso logo

Convoso

4.5
(41)

Dial Smarter, Not Harder

Features

Total

Convoso logo
Alvaria CX Suite logo

27

66

34

features in common

27

features in common

Convoso logo

Convoso's unique features

  • Multi-Channel Communication

  • Power Dialer

  • Multi-Channel Management

  • Monitoring

Alvaria CX Suite logo

Alvaria CX Suite's unique features

  • Text to Speech

  • Real-Time Chat

  • Phone Key Input

  • Multiple Scripts

Pricing

Starting from

$90/month

Value for money

Convoso logo
4.3

0.8

Alvaria CX Suite logo
3.5

What users say about Convoso's value for money

It has allowed for greater expansion of the business at a much faster clip. We are very pleased with our decision to go with Convoso.

BH

Brian H.

The best part of the software is the ease to move and manipulate the data to help drive performance.

HD

Hoang D.

RingCentral Contact Center logo

RingCentral Contact Center

4.3
(164)

The Collaborative Contact Center solution from the industry

Features

Total

RingCentral Contact Center logo
Alvaria CX Suite logo

30

87

34

features in common

30

features in common

RingCentral Contact Center logo

RingCentral Contact Center's unique features

  • File Transfer

  • Email Management

  • Performance Management

  • Activity Dashboard

Alvaria CX Suite logo

Alvaria CX Suite's unique features

  • Compliance Management

  • FTC Compliance

  • Call Scheduling

  • FCC Compliance

Pricing

Value for money

RingCentral Contact Center logo
4.0

0.5

Alvaria CX Suite logo
3.5

What users say about RingCentral Contact Center's value for money

We use this program 2-3 a week and the quality is good. When we have issues we are easily able to contact support team and they are friendly and helpful with an issues that arise.

EM

Ericka M.

Our sales team switched from Google Voice a few weeks ago to RingCentral and it's amazing. It has a clean useful interface on the web version that I use.

EK

Eric K.

Features

Total

Cyburdial logo
Alvaria CX Suite logo

30

121

34

features in common

30

features in common

Cyburdial logo

Cyburdial's unique features

  • Mobile Access

  • Reminders

  • Employee Activity Monitoring

  • Tagging

Alvaria CX Suite logo

Alvaria CX Suite's unique features

  • Compliance Management

  • Multiple Scripts

  • Survey/Poll Management

  • Phone Key Input

Categories in common

Talkdesk logo

Talkdesk

4.5
(682)

The world's leading cloud-based contact center software.

Features

Total

Talkdesk logo
Alvaria CX Suite logo

29

109

34

features in common

29

features in common

Talkdesk logo

Talkdesk's unique features

  • Performance Metrics

  • Alerts/Notifications

  • Event Triggered Actions

  • Scheduled Recording

Alvaria CX Suite logo

Alvaria CX Suite's unique features

  • FCC Compliance

  • Survey/Poll Management

  • Compliance Management

  • FTC Compliance

Pricing

Value for money

Talkdesk logo
4.5

1.0

Alvaria CX Suite logo
3.5

What users say about Talkdesk's value for money

Overall, TalkDesk is a wonderful product. Its simplicity and ease of use at the user level makes it a great fit for our Contact Center.

JM

Jessamine M.

I love the flexibility of what the product is able to do to help our business. I also love the reporting features.

CT

Christian T.

CloudAgent logo

CloudAgent

4.5
(29)

Inbound, outbound & blended cloud contact center

Features

Total

CloudAgent logo
Alvaria CX Suite logo

28

42

34

features in common

28

features in common

CloudAgent logo

CloudAgent's unique features

  • VoIP Connection

  • Help Desk Management

  • Multiple Parties

  • Call Disposition

Alvaria CX Suite logo

Alvaria CX Suite's unique features

  • List Management

  • FCC Compliance

  • FTC Compliance

  • Callback Scheduling

Pricing

Starting from

$45/month

Value for money

CloudAgent logo
4.5

1.0

Alvaria CX Suite logo
3.5

What users say about CloudAgent's value for money

I wanted to thank you all for the excellent support we have gotten from your end. Your speed and technical understanding has been excellent.

ND

Nupur D.

No segregation of Missed calls. Have been asking this for last 1 year, but no result.

RP

Rati Prakash T.

CallShaper logo

CallShaper

4.9
(16)

Call center software for managing inbound and outbound calls

Features

Total

CallShaper logo
Alvaria CX Suite logo

28

57

34

features in common

28

features in common

CallShaper logo

CallShaper's unique features

  • Monitoring

  • Integrations Management

  • Quality Management

  • Workflow Management

Alvaria CX Suite logo

Alvaria CX Suite's unique features

  • Text to Speech

  • Phone Key Input

  • Multiple Scripts

  • Voice Mail

Pricing

Value for money

CallShaper logo
4.9

1.4

Alvaria CX Suite logo
3.5

What users say about CallShaper's value for money

I love the fact that it is so easy to program, I don't need a programmer's help to set up a campaign. The reporting is great, and you can drill down to the rep or media level and listen to the calls.

CA

Christie A.

This is a great system and one of the best features is the customization script on the fly making it really easy to make changes to existing scripts and the logic is easy to understand.

AI

Ali I.

Newfies-Dialer logo

Newfies-Dialer

5.0
(4)

Cloud callcenter for remote sales and customer communication

Features

Total

Newfies-Dialer logo
Alvaria CX Suite logo

26

53

34

features in common

26

features in common

Newfies-Dialer logo

Newfies-Dialer's unique features

  • Call List Management

  • Answering Machine Detection

  • Lead Distribution

  • Activity Tracking

Alvaria CX Suite logo

Alvaria CX Suite's unique features

  • FTC Compliance

  • Real-Time Chat

  • Phone Key Input

  • Lead Management

CallTools logo

CallTools

4.8
(84)

All-in-one predictive dialer & inbound call center solution

Features

Total

CallTools logo
Alvaria CX Suite logo

28

65

34

features in common

28

features in common

CallTools logo

CallTools' unique features

  • Power Dialer

  • Chat/Messaging

  • Monitoring

  • VoIP Connection

Alvaria CX Suite logo

Alvaria CX Suite's unique features

  • Callback Scheduling

  • Phone Key Input

  • Text to Speech

  • Multiple Scripts

Pricing

Value for money

CallTools logo
4.8

1.3

Alvaria CX Suite logo
3.5

What users say about CallTools' value for money

Agents love it because it is so easy to use. The reliability of being available with very limited downtime is another huge factor that we liked about the software.

JG

Joseph G.

Easy to use, great support, super functional. The CRM component is good and they have a Big Purple Dot integration which is good for us.
AvatarImg

Jeff P.

Squaretalk logo

Squaretalk

4.8
(47)

Your ecosystem for better cloud communications

Features

Total

Squaretalk logo
Alvaria CX Suite logo

27

100

34

features in common

27

features in common

Squaretalk logo

Squaretalk's unique features

  • SMS Marketing

  • Power Dialer

  • Multi-User Collaboration

  • Performance Management

Alvaria CX Suite logo

Alvaria CX Suite's unique features

  • Text to Speech

  • Real-Time Chat

  • Phone Key Input

  • Multiple Scripts

Pricing

Starting from

$15/month

Value for money

Squaretalk logo
4.8

1.3

Alvaria CX Suite logo
3.5

What users say about Squaretalk's value for money

They welcome feedback and continue to evolve the program. It is very reliable and the pricing structure fits my company and is a great deal.

AR

Anonymous Reviewer

One of the best telephones controlled system yet, very cost effective, great quality and faster connection help you to just focus on the customer.

wG

william G.

VCC Live logo

VCC Live

4.7
(27)

All-in-one Cloud Contact Center Software

Features

Total

VCC Live logo
Alvaria CX Suite logo

28

44

34

features in common

28

features in common

VCC Live logo

VCC Live's unique features

  • Agent Interface

  • Alerts / Escalation

  • Alerts/Notifications

  • Monitoring

Alvaria CX Suite logo

Alvaria CX Suite's unique features

  • Callback Scheduling

  • Phone Key Input

  • Multiple Scripts

  • Survey/Poll Management

Pricing

Starting from

55/month

Value for money

VCC Live logo
4.7

1.2

Alvaria CX Suite logo
3.5

What users say about VCC Live's value for money

I'm a bit confused with setting up a new project but it is not because of the software - it is because of the lack of my knowledge.

DM

Diana M.

I like this software because it is easy to resolve different settings. The system is It is very logically structured and the support team helps in every cases when I need.

ES

Erik S.

ConneXio logo

ConneXio

5.0
(3)

Cloud-based customer interaction management software

Features

Total

ConneXio logo
Alvaria CX Suite logo

28

54

34

features in common

28

features in common

ConneXio logo

ConneXio's unique features

  • Power Dialer

  • SIP Trunking

  • VoIP

  • Call Queues

Alvaria CX Suite logo

Alvaria CX Suite's unique features

  • Text to Speech

  • Phone Key Input

  • Multiple Scripts

  • Voice Mail