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Open Social Logo

Community, member, and engagement management software

Table of Contents

Open Social - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

Open Social overview

What is Open Social?

Open Social is a cloud-based community engagement software designed to help organizations create, deploy, and manage online spaces to streamline communication, collaboration, and engagement operations. It offers white-labeling capabilities, which enable enterprises to personalize the platform with custom colors, images, taxonomies, header and footer menus, and other elements.

Open Social enables administrators to design and run custom landing pages to promote groups, events, or discussions and notify members about community activities, news, or announcements via email. It offers a host of features such as mentions, email encryption, content management, multilingual translation, private messaging, push notifications, social sharing, geo-location filtering, and more. Members can create and configure the visibility of content across communities and groups and configure account status, login, privacy preferences, notification, and more.

Open Social lets site managers define and modify data policies, cookies consent, manage member profiles, activate Google Analytics for multiple pages, and gain insights into member activities. The integrated content management functionality allows users to monitor comments, highlight posts, and receive notifications about inappropriate content.

Starting price

Free

Alternatives

with better value for money

Open Social’s user interface

Ease of use rating:

Open Social reviews

Overall rating

4.4

/5

14

Positive reviews

86

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.86/10
Rating distribution

5

4

3

2

1

10

2

1

0

1

Who uses Open Social?

Based on 14 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Non-Profit Organization Management
Recreational Facilities and Services
Newspapers
Marketing and Advertising
Others

Use cases

Community
Membership Management
Association Management
Customer Engagement

Open Social's key features

Most critical features, based on insights from Open Social users:

Content management
Member directory
Access controls/permissions
Mobile access
Communication management

All Open Social features

Features rating:

Access controls/permissions
Activity tracking
Alerts/Notifications
API
Application management
Attendance tracking
Calendar management
Commenting/Notes
Committee management
Communication management
Content management
Customizable fields
Customizable forms
Discussions/Forums
Email marketing
Email reminders
Enrollments/Onboarding
Event management
Filtering
Gamification
Group management
Ideation
Knowledge base management
Live chat
Member communication
Member Communities
Member database
Member directory
Member portal
Membership management
Membership renewals
Member types
@mentions
Mobile access
Moderation
Monitoring
Multi-Language
Personalization
Recognition management
Registration management
Reporting/Analytics
Search/Filter
Self service portal
Social media integration
Tagging
Visual analytics
Volunteer recruiting
Website management

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Open Social pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Open Social price and value

Value for money rating:

Open Social support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Knowledge Base
Phone Support
Email/Help Desk

Training options

Documentation
In Person
Live Online

Open Social FAQs

Q. Who are the typical users of Open Social?

Open Social has the following typical customers:
Small Business, Large Enterprises, Mid-size Business

These products have better value for money


Q. Does Open Social support mobile devices?

Open Social supports the following devices:
iPad, Android, iPhone


Q. What level of support does Open Social offer?

Open Social offers the following support options:
Chat, Knowledge Base, Phone Support, Email/Help Desk

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