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PIMS Dialer Logo

PIMS Dialer

4.5
(21)

Write a review

Predictive dialer software for enterprise call centers

(3)

PIMS Dialer Pricing, Features, Reviews and Alternatives

PIMS Dialer FAQs

Q. What type of pricing plans does PIMS Dialer offer?

PIMS Dialer has the following pricing plans:
Starting from: $150.00/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of PIMS Dialer?

PIMS Dialer has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does PIMS Dialer support?

PIMS Dialer supports the following languages:
English


Q. Does PIMS Dialer offer an API?

Yes, PIMS Dialer has an API available for use.


Q. What other apps does PIMS Dialer integrate with?

PIMS Dialer integrates with the following applications:
Zoho CRM, SugarCRM, SurveyMonkey


Q. What level of support does PIMS Dialer offer?

PIMS Dialer offers the following support options:
Phone Support, Email/Help Desk

PIMS Dialer product overview

Price starts from

150

/user

Per month

What is PIMS Dialer?

The Pims Auto Dialer is a full service call center suite with inbound, outbound and broadcast dialing functions. The system can also send custom text and emails based on call dispositions made by your agents.The application is web based and hosted from the Pims Auto Dialer data center in Atlanta Georgia. You can use Windows, Mac or Linux. Pims Auto Dialer provide a soft phone; all you need is a USB headset.

Key benefits of using PIMS Dialer

Use the Pims Auto Dialer cloud based application to work from home. It supports near shore agents working from low cost call centers. It also supports single user businesses that need automation and the efficiency of an auto dialer. Send custom text and emails based on call dispositions. Setup virtual platforms to manage multiple call centers using one system.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk

Training options

Documentation
Live Online

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PIMS Dialer pricing information

Value for money

4.9

/5

21

Starting from

150

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

PIMS Dialer features

Functionality

4.6

/5

21

Total features

30

4 categories

Most valued features by users

Reporting/Analytics
API
Alerts/Notifications
Call Recording
Call Monitoring
Alerts/Escalation
Auto-Dialer
Automatic Call Distribution

Functionality contenders

PIMS Dialer users reviews

Overall Rating

4.5

/5

21

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10
Rating distribution

5

4

3

2

1

13

5

3

0

0

Pros
It was my experience that all the folks around the PIMS Dialer have been supportive, exceptionally responsive and otherwise terrific.
Open source dialers are great, functional and affordable. PIMs customised to perfection with great, user friendly interface at the agent and the administrative sites.
On top of these great features, they have technicians on the phone live, ready to help you and your staff 9-5 Mon-Fri. Great company, great service and unmatched value for the money.
Cons
The setup and installation requires patience, and it is well paid off once you get this bad boy up and running.
The included instructions can be a bit vague but the guys at PIMS are always able to explain everything we don't understand.
By far this is the biggest bang for my buck but the only downfall is that it is a little outdated and difficult to use.

Overall rating contenders

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PIMS Dialer logo
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