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PIMS Dialer
Predictive dialer software for enterprise call centers
(3)
PIMS Dialer Pricing, Features, Reviews and Alternatives
PIMS Dialer FAQs
PIMS Dialer product overview
What is PIMS Dialer?
The Pims Auto Dialer is a full service call center suite with inbound, outbound and broadcast dialing functions. The system can also send custom text and emails based on call dispositions made by your agents.The application is web based and hosted from the Pims Auto Dialer data center in Atlanta Georgia. You can use Windows, Mac or Linux. Pims Auto Dialer provide a soft phone; all you need is a USB headset.
Key benefits of using PIMS Dialer
Typical customers
Platforms supported
Support options
Training options
Not sure about PIMS Dialer? Compare it with a popular alternative
PIMS Dialer
Starting from
150
/user
Per month
Starting from
35
Per month
Flat Rate
PIMS Dialer pricing information
Value for money
4.9
/5
21
Starting from
150
/user
Per month
Pricing options
Value for money contenders
PIMS Dialer features
Functionality
4.6
/5
21
Total features
30
4 categories
Most valued features by users
Functionality contenders
PIMS Dialer users reviews
Overall Rating
4.5
/5
21
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9/10
13
5
3
0
0
Overall rating contenders
Keith B.
Used daily for 2+ years
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Increase efficiency in making bulk dialling.
The ability to make multiple telephone calls at high speeds. The software can distinguish calls which rang without an answer, auto answers and wrong numbers, hence giving greater efficiency in making bulk calls.
The uploading of the call list can sometimes become technical, however, thankful to their Technical Support team who makes the process seamless.
Joel p.
Marketing and Advertising, 1-10 employees
Used daily for 1-2 years
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When we first started our search for a dialer it appeared we'd be price-limited to a basic power dialer, something that basically just dials the number for you when you tell it to. We were blown away by the full list of features that were available with PIMS at an extremely reasonable price. Down time has been under 5 hours over the entire year and that included scheduled maintenance! I really enjoy working with this company and look forward to long lasting business relationship with them.
It is a fully functional dialer effective for a single rep but can be scaled up to include as many reps as needed. Can act as a power dialer, predictive dialer and can be used for Press '1' campaigns.
The included instructions can be a bit vague but the guys at PIMS are always able to explain everything we don't understand.
Nate J.
Internet, self-employed
Used daily for less than 6 months
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by far this is the biggest bang for my buck but the only downfall is that it is a little outdated and difficult to use
cost
technology is outdated
Jon I.
Insurance, 1-10 employees
Used daily for 6-12 months
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PIMS Dialer has got to be the best value for your money. I have used PIMS for almost one year now. Compared to other dialers I have used (about five) I can say PIMS is very dependable and simple. Although the design and features seem a bit rusty, the functionality of the dialer is solid. NO complaints when it comes to functionality. Some of my favorite highlights are dialing high-speed (up to four numbers at once) and the customized call disposition. So far, Customer Support has been outstanding. I can usually get a hold of someone on the phone, but if not, I am glad to say I haven't waited longer than 24 hours for a response when I need help. The technical issues I have experienced were quite minor and
It's very dependable, gets the job done
The design is unattractive
Michael A.
Marketing and Advertising, self-employed
Used daily for 6-12 months
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The Pimsware team has been great and easy to work with! Being that I am a small company the service they provide for a single user and for the price and what you get is amazing. I shopped around for a month or so and they were the best outfit!
The features it has everything you can think of.
The way the data is imported you have to have the full name in one data cell. same for address etc. It would be nice if the system auto did that step
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