Pims Auto Dialer Predictive dialer software for enterprise call centers ( 4.48/ 5 21 reviews) Alternatives to Pims Auto Dialer
Explore a recommended list of Pims Auto Dialer alternatives for your business in 2019. Compare alternatives to Pims Auto Dialer side by side and find out what other people in your industry are using. Let GetApp help you determine if the competition offer better features or value for money.
Auto dialers for lead generation & telemarketing
Cloud Contact Center Software
What users mention about NICE inContact See all reviews I love the ease of supervisor functions such as coaching and monitoring, it's super easy to switch between calls, and makes multitasking amazing. They are, by far, the worst company I've ever had the horrible experience of dealing with. How smart and futuristic it is, I like the algorithm it uses and how it is like a smart phone but for scheduling.
Power dialer & outbound sales acceleration software for SMBs
What users mention about PhoneBurner See all reviews PhoneBurner is super easy to use and has a ton of amazing features. Anyone can log in and easily pick up how to use this system. Very good, not give them and excellent since there is always room for improvements. Everything from the free trial, to the ease of using it, to the customer service was excellent.
Predictive Dialing solution for ARM system integration
Calling App for Customer Service Teams & Sales
What users mention about CrazyCall See all reviews It’s nice to have the dashboard on CrazyCall to visually see your progress when making calls through a list. It was very easy to set up and that's always a good start. Crazy call is the trustyworthy software. Interface and reports are more than sufficient.
Inbound, outbound & blended cloud contact center
Contact Center Solutions for Customer Experience Excellence
Web-based predictive dialer software for call centers
What users mention about SpitFire See all reviews My experience with the representatives of this company and the software are always excellent. The Spitfire system is a wonderful piece of technology. It dials very fast - very easy to use - II have been using dialing systems for years and this is by far the very best on the market.
Cloud contact and call center software
What users mention about Five9 See all reviews The software is outstanding and the support offered is even better. It's complicated, but not impossible with the help of the Five9 staff. Very easy to use, good reporting, and great support. Our implementation manager was there during and after the implementation phase. Conrad is fantastic to work with, he has made our transition to Five9 dialers so easy and wonderful.
VOIP Predictive Dialer | Call Center Predictive Dialer | Hosted Predictive Dialer
Sales dialing cloud-based solution
Cloud contact center & PBX
Convert more leads in less time!
Cloud-based call center solution for SMBs
What users mention about ChaseData See all reviews Customer Support are very friendly and helpful. I would definately recommend this software.
Mobile optimized cloud call center with multichannel routing
What users mention about PureCloud See all reviews For the past 6 months we have suffered ongoing service outages, large scale loss of call center report data, HIPAA violations. PureCloud is a great product, very agile and innovative and love the "almost" cloud based architecture. It's easy to use and is so feature rich out of the box it. The organisation loves the collaboration tools.
Awarded Outbound Contact Center Software (24/7 U.S. Support)
What users mention about Ytel Platform See all reviews Customer service reps have been rude if you mention wanting to give negative feedback or talk to someone else about an issue. We are very happy with the Ytel platform and technology. Excellent product with more features than described.
Open source call center software with predictive dialer
What users mention about VICIdial See all reviews We are currently using Vicidial for our inbound callcenter and working great. Kudos on a great piece of software. We love this program and its flexibility. It has clear advantages over other program we used. VICIdial is great piece of software that provides great help in managing huge call campaign with many agents involved.
Cloud-based dialer & CRM solution
Sales and marketing CRM for growing businesses
What users mention about Agile CRM See all reviews The interface is nice and easy to use, multiple people can use it at once. You can automate campaigns and triggers, which is useful. I have integration of Gmail & Mailgun for outbound emails. And recently by mistake, I have found that AgileCRM steals emails from billing. Super affordable for the amount of tools, features and applications it includes. Starting at $10/user/month for it's starter version.
100% free CRM, collaboration and communication tool suite
What users mention about Bitrix24 See all reviews Poor technical support, lack of access to all services for a long time, there is no guarantee of system recovery if data is lost. After using this app for a while, I can tell that this is an excellent tool. We are very happy of its functionalities. I lost my account as I was not using it during my traveling, and I lost all my data associated with.
Sales dialer with voice intelligence technology
Outbound contact center software for business of all sizes
Unified fax, SMS, email & voice communication platform
The Deskforce solution for boosting agent performance
What users mention about Predictive Dialer See all reviews Horrible, not working, and not even refunding or replying to refund requests. I am very much satisfied with the high quality of the way it works and would gladly recommend it to similar customer. Very happy with this dialer, they changed my business and made my agents much more productive as a result. Thank you very very much.
Web-based predictive dialer for efficient outbound calling
All-in-one Cloud Contact Center Software
What users mention about VCC Live See all reviews Software management is easy, project management is transparent. It is also excellent for working at home or everywhere. We've been using VCC surface since 2015, it's really a great help in managing calls. Excellent solution for distributed call center operations and home agents.
Multi-channel contact center
Cloud-based outbound call center software
Voice & Text Message Broadcasting Made Easy
Inside Sales Communication Platform
Predictive dialer solution for call centers
Powerful help desk & service management software
Virtual Phone System for small businesses
What users mention about MightyCall See all reviews Then, they kept charging me after I cancelled and there wasn't even a phone number on the account. HORRIBLE SERVICE AND CUSTOMER SERVICE. Awesome customer service (I am not the most technologically inclined person, but Andy got me through every step). We get tons of spam / bot calls everyday and need to be able to block them quickly.
The Collaborative Contact Center solution from the industry
What users mention about RingCentral Contact Center See all reviews RingCentral is wonderful for a small business. I love that I don't even have to have a phone. I had the pleasure of working with several techs and they both did an excellent job on both cases, especially Ronald. I enjoy the functionality and ease of use. It's great on desktop or mobile.
Cloud-based knowledge management software
What users mention about ProcedureFlow See all reviews The main problem that I have with it is the inability to print off the information which forces employees to log in on a computer to access an SOP. There is no more worrying about distributing documentation and making sure old stuff is tossed. We started using ProcedureFlow by training, but now we're mapping processes every day, on our own. The best part of this software is the customer service they offer. Walking you through their product so you know the best way to use.
One solution for every customer interaction.
What users mention about Virtual Contact Center See all reviews It is also affordable and flexible in terms of pricing. 8x8 is easy to operate and is very scalable.
Predictive dialer CRM with VoIP for call centers.
Cloud call center for customer support & sales
Remote support for helpdesks, call centers and organizations
What users mention about LogMeIn Rescue See all reviews What I like most about LogMeIn is the ease of use in both installation and gaining access. It is simple to gain access in a matter of minutes. The recordings have at times been unreliable at times, which has meant we have lost data necessary to review cases. Software is very reliable and easy to use. Works fine even with slow internet connection.
All-in-One CRM Software Solution
What users mention about InfoFlo See all reviews I have to copy them to somewhere else on my computer first. A very minor inconvenience.
Industry's first context-aware Helpdesk Software
What users mention about Zoho Desk See all reviews The dashboard is of a great help for management. It creates a competitive spirit between the agents. It has a great and clean interface with many options that helps to reduce processing request times. My favorite free feature is the Customizable Help Center and Team Feed. The free version is Straightforward and easy use.
Predictive dialer & call automation for call centers
Cloud-based call center software for sales and support teams
What users mention about CloudTalk See all reviews Couldtalk has many great and wonderful features that definitely can improve your work experience. I love the tags and click to call features. It is user-friendly software and you have possibility to customize it on your own. If the help is needed they are happy to assist you. Overall, I’m very happy with the product and the direction where it’s headed. The UI is very modern which makes it a pleasure to work with.
Simplifying Business Communication
What users mention about Nextiva See all reviews Great pricing structure Amazing Customer Support, Simple, fast, robust, it's got it all what I was looking for. There are times where I calls are not coming in and its saying chat unavailable. It happens several times in a day so having said that, i hate it when that happens.
Call center CRM-integrated software
Voice, video, chat, contact center. In the cloud.
What users mention about 8x8 Virtual Office See all reviews The customer service is terrible. We were told that the issues we were having were with our phones and that they were too old. The product works as desired and has all the features of a much more expensive system. And the people are very supportive whenever you need help. The company clearly cares about it's customers too as they are happy to come onsite for training and driving user adoption.
Cloud-based call center platform
Contact center solution for customer engagement
Payment processing and communication engagement solution
Cloud based hospitality & vacation rental software
A cloud-based business phone service
What users mention about FluentStream See all reviews We have had some issues due to bandwidth but nothing to do with FluentStream. They have been supportive and outstanding on every front. Support has been superb for us - quick responses and semi-custom solutions, software offers many setup options, USA competent support. This is easy, the service is responsive... the price is right, the reliability is exceptional.
Cloud customer service software
What users mention about Zendesk See all reviews The customer service, when they're on point is fantastic. They have good and not so good moments, but I have never had a major issue with them. Having a robust solution to track all issues from birth all the way to resolution. The ease of use of the platform was what I liked best. Creating forms in Zendesk has been really terrible in the past. Trying to arrange them and sort was awful, but they did update that part of it.
Online Customer Support Software & Helpdesk Solution
What users mention about Freshdesk See all reviews We're happy to use Freshdesk and hoping the small issues it has will be fixed once and for all. Thank you for the great service Freshdesk. I can sincerely recommend Freshdesk. It's a superb, easy to use & feature rich service for our software support needs. Customer support on their side was excellent - responsive and very helpful. Cost is very reasonable.
A Complete Business Cloud Phone System Solution
What users mention about RingCentral See all reviews The most disappointing feature of RingCentral is still the inability to download my call records for more than a few months at a time. That seems really unusual, not to mention inconvenient. The quality of the voice is great, and it supports HQ and standard quality, depending on what kind of connection you have. The call quality on ring central is even better at times than the quality on my phone app. The calls over WiFi have great quality.
Powerful Service Desk and Simple to Use, Modular ITSM Tool
What users mention about SysAid See all reviews Old fashion, no new functionality, poor windows integration, practically no upgrades in last 3 years, bad user experience, and more. Customer service is HORRID. To the point of complaints have to go to CEO of SysAid and had to have HER get on the phone with us. Very happy with all the members involved, from install to support. Satisfied with the product.
Great customer service starts with better help desk software
What users mention about LiveAgent See all reviews The installation was very simple and it was quite user friendly. We fell in love with it after just a few uses. I love using the multi channels provided with a monthly pricing which is affordable for any company. Its cost friendly and there is just so much more that this offers than the others I have used in the past both free and paid.
Customer service & support software
What users mention about Salesforce Service Cloud See all reviews Salesforce is the best platform out there to help you resolve your business problems. It is the best CRM that you can access anywhere; anytime. This service helps provide quality care for a program that has tremendously changed our organization for the better. The one disadvantage is that it's certainly not the easiest system to use, and there's no way the average Jo can set themselves up on it alone.
The world's leading cloud-based contact center software.
What users mention about Talkdesk See all reviews The ability to have access to recorded calls has saved me on several occasions. Having the ability to log in remotely is very nice as well. It is so easy to use and I couldn't recommend it more. Great for dealing with clients over and collecting important information. Good integration with Zendesk. Custom reporting options are really amazing and can give great insights into the business.
All-Inclusive Cloud Powered Business Communication
What users mention about Jive Voice See all reviews What I have used it has been very user friendly and when I have called for help all of the customer support have been very friendly and helpful. Seasoned offerings, it has a wonderful call routing set up interface. Voice quality is excellent, and their support center is very responsive. Great Company, Great customer service, They are very fast and efficient when you request help. Great service, highly recommend.
Cloud communication platform for enterprises
What users mention about Dialpad See all reviews Simple to set up, great pricing structure, yet powerful and stable solution that is more reliable than the competition. I have experienced times where there is no alert that I have a missed call or voicemail unless I check the app itself. Has been pretty good for most part, some issue here and there but over all still better than a normal phone system and less headaches.
Customer interaction & support platform with CRM integration
What users mention about UJET See all reviews I reach out to customers along with business to resolve any issue possible and i am 98% successful doing so. I consider myself a critic. However, there is very little to critique with UJET. I like the ability to change and view live aux codes. I also found the ability to run summary reports very useful when verifying hours.
Lead Aggregation Software for Selling Calls and Web Leads
Sales enablement & mobile content presentation platform.
Online CRM for Small to Mid-Size Businesses
What users mention about Commence See all reviews When I think of Commence I think of integrity. The company offers a robust solution backed by a staff of experienced people. Rapid return on investment. Very good customer support.
AI-based customer success solution for Salesforce & Dynamics
Sales process automation solution
Outbound sales automation platform
Cloud-based quoting (CPQ) platform for MSPs, ISVs, and VARs
What users mention about Quoter See all reviews I cannot say enough great things about the team at Socket - excellent, forward-thinking product along with excellent customer service. Great quality quotes, and the ability to break down recurring charges and one time charges is great. Easily-configurable and flexible system. Friendly and helpful support.
Boost marketing, sales and service performance!
What users mention about bpm'online CRM See all reviews If you're looking for an easy-to-use and cost-effective CRM, this is a good one to try. Their process engine is a big advantage as well. You have to be aware of the changes that you make from the beginning or it would be difficult to go back. By the way, it is so easy to create a campaign now with the intuitive campaign designer and then monitor its efficiency.
Affordable CRM Software for Small Business
What users mention about BigContacts See all reviews The program is easy to navigate and intuitive. I especially like the ability to customize fields to my specific needs. Minor complaint would be sometimes (not every time - maybe user error?) the Company Name would not appear in contact search. The benefits are the ease of use and the price; however, given some of the difficulties with the program, we would have went with another CRM.
Predictive lead scoring for sales & marketing
Sales acceleration platform designed for deal management
Digital Marketing Optimization Software
Powerful Document Automation that creates with one click
What users mention about WebMerge See all reviews They work super hard to ensure your experience of the product is optimal. It's a wonderful product with a wonderful team. I so appreciated that I quickly got help when I really needed it. Sincerely and strongly recommend. It is very easy to setup simple templates from a word document. The support is personal and superb.
Stand out in Your Customer's Inbox
What users mention about Salesforce Marketing Cloud See all reviews Encourages cross-team communications. Great support from the vendor, and strong community of users and third-party integrators. Larger shops with larger datasets will benefit from the advantages of Salesforce. Not so good for small shops. A great piece of software that possesses all the functionality out of the box to make you successful.
CRM & Lead Management Solution
What users mention about LeadMaster See all reviews Likewise, if these things are not addressed prior to setup, you can end up with a mess of useless data and reports. What I liked most about this app is that it asks the customer to decide for themselves what information they need and how they want to access it.
Enterprise screen sharing
What users mention about CrankWheel See all reviews Of course, not having any glitches with the screen share is also super important, & I'm very satisfied with the results of each connection. Great idea for product where demoing is helpful. My only nit-pick was the fact that it was difficult to figure out how to add my own conferencing service instead of using the one provided with the software.
User-friendly customer relationship management software
What users mention about Claritysoft CRM See all reviews Ease of use, good reporting, user friendly interface. I do not like the offline version of claritysoft. It is neat that they offer this so you can use it without the internet, but it is just very dull for me.
CRM for sales, marketing & support teams
Virtual assistant for sales & marketing teams
The Sales Execution Platform for Enterprise B2B Sales Teams
Sales force automation for pharmaceutical companies
Sales performance management tool
Data-Driven Retail Execution
What users mention about Repsly See all reviews Great its a great investment for all the good things you can get out of it. This website and app has been very useful to my company, very easy to use. I like how it puts everything into a spreadsheet. The ability to know where our sales reps are going each day. The in store pictures from our merchandising department have been a huge help.
CRM & Marketing for small businesses and marketing agencies.
What users mention about Hatchbuck See all reviews It's very user friendly and they are open to suggestions for improvement from their customers. Their support team is also fabulous. Excellent customer service and training - easy to use - great help features and video. Great tool for folks looking for affordable Hubspot like functionality.
Cloud ERP runs your ENTIRE business - soup to nuts !
CRM & sales collaboration tool for small businesses
What users mention about Nutshell CRM See all reviews Nutshell is overall a great CRM that incorporates good features and provides great customer service. Nutshell has some ways to come, so it is nice seeing changes be made. Customer service is always on spot and very friendly. With Nutshell the team has the ability to be across everything, super quick to find customer info.
Mobile sales solution for field sales reps
What users mention about RepZio See all reviews It is very difficult to use and irritating when you leave one page to another you have to start over. I like pulling pricing quickly - i like the images and the quality of the photos and the bookmark option. I love the sending option. Love the ability to take orders even when not online. Very happy that we are able to customize features as needed.
Integrated sales & marketing software for growing teams
What users mention about EngageBay See all reviews Automation is simple but powerful and there are great things coming that will make this one of the best tools out there. The best part of the software that I liked personally is, the way it helps us in creating the landing pages effortlessly and efficiently. Customer service was amazing and the platform was suprisingly so easy to use.
Email communication & sales productivity application
What users mention about Mixmax See all reviews Having a little trouble attaching this to salesforce. That being said, it's more of a Salesforce problem than it is a Mixmax problem. This is a great product. I personally have enjoyed using it better than other systems out in the market. I can brand everything with our colors and typefaces. The scheduling tool is amazing and the way it displays in the email is beautiful. What users mention about Freshsales See all reviews Ability to add one's own fields is brilliant. It is very easy to use and the support is excellent. Support is awesome, ability to solve and customize the system with people that care. Great for follow up and organization. Love that we can see the history of the customer.
Email Marketing, Marketing Automation, CRM/Sales Automation
What users mention about ActiveCampaign See all reviews ActiveCampaign is a great option for beginners because it's easy to use and very affordable. Their customer support is amazing and I would highly recommend that you use them. The automation is extremely powerful. I also like the ability to add custom fields to my contacts for a more personalized email experience. What users mention about Xactly Incent See all reviews The sales users not only love the increased confidence in their payments, but they also love Xactly's easy to use interface. I have used Xactly for several years now and it is a great product. I have had very few issue with Incent and are happy to be a part of Xactly. It's very user friendly and easy to learn. We have gotten so much great feedback from employees since we've moved to the Xactly system.
Salesforce B2B marketing automation for marketing & sales
What users mention about Pardot See all reviews Pardot is awesome for the ability to track and measure the success of email and content campaigns, especially helping with our AB campaigns. I liked how powerful Pardot was and the sheer number of people you could manage in the system. It also had nice Salesforce integration. From its Exact Target roots, the email marketing capabilities are what I like the best about Pardot.
A simple CRM built just for small businesses
What users mention about Less Annoying CRM See all reviews Once I figured out how to navigate the ease of navigation and categorizing clients is the best.
Grow Your Company in the Cloud with NetSuite CRM
What users mention about NetSuite CRM+ See all reviews I love how adaptable NetSuite is to many different industries and it is a great solution for any business that has outgrown QuickBooks. Part of the problem may be lack of training on my part, but it seems that finding reports is quite difficult. I like the fact the software is US based. The dashboard is capable of delivering a solid solution for most of your reporting needs.
Powerful marketing automation & CRM built for SMBs
What users mention about Infusionsoft See all reviews Easy to use, always innovating and improving, great support team, reliable uptime, user friendly interface. Powerful, but Requires significant training and commitment. The ability to integrate bids, proposals and invoices have been very helpful in my business so far.
Messenger-based sales tool for SMBs and entrepreneurs
What users mention about amoCRM See all reviews I recommend to try amoCRM to everyone, who is interested in profit and business development. This will help you manage accounts very effectively. There is nothing I can tell, all problems or errors are immediately corrected, so our business is not affected by them. Super affordable... almost too good to be true. As a business developer I now recommend AMOCRM to all my clients.
Accelerating deals from propose to close
What users mention about PandaDoc See all reviews Best part of this software is that its easy to use , very intuitive and super fast. Best part which I like is that I can add video to document. Love the content library. Love love love the integration with Hubspot (can you now make an invoice system that does the same). It was very seamless to combine my favorite apps and docs. The ease of using it is amazing and makes for fast results.