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The complete business phone system made mobile

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PiPcall Pricing, Features, Reviews and Alternatives

PiPcall FAQs

Q. What type of pricing plans does PiPcall offer?

PiPcall has the following pricing plans:
Starting from: £8.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of PiPcall?

PiPcall has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does PiPcall support?

PiPcall supports the following languages:
English


Q. Does PiPcall support mobile devices?

PiPcall supports the following devices:
Android, iPhone


Q. Does PiPcall offer an API?

Yes, PiPcall has an API available for use.


Q. What other apps does PiPcall integrate with?

PiPcall integrates with the following applications:
Vtiger CRM, Bullhorn ATS & CRM, HubSpot CMS Hub, Pipedrive, Zoho BackToWork, SugarCRM, HubSpot CRM, Zendesk Suite


Q. What level of support does PiPcall offer?

PiPcall offers the following support options:
Email/Help Desk, Knowledge Base, FAQs/Forum, Phone Support

PiPcall product overview

Price starts from

8

/user

Per month

What is PiPcall?

PiPcall is a business phone system designed to help employees manage business calls on android and iOS devices using a global system for mobile communications (GSM) network. It offers an online portal, which enables managers to add or remove phone numbers, track calls, manage users, and gain insights into employee activities.

Key benefits of using PiPcall

Your desk phone, on your personal smartphone - All your business phone features accessible from a ground-breaking mobile app, optimised for high quality carrier-grade calls over the mobile voice network at no cost to the user.

Maximum business mobility with our PiPoffice cloud platform - Our fully supported cloud-based platform is customisable to your needs. Features include: call recording, ring groups, analytics and CRM integration.

Work anywhere, with everyone - Delivering maximum business mobility and the real freedom to work anywhere, connecting with colleagues, customers or prospects is easier than ever before, wherever you need to work.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
FAQs/Forum
Phone Support

Training options

Videos
Live Online
Webinars
Documentation
In Person

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PiPcall logo

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4.4
(12)

Starting from

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/user

Per month

Free plan
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Pricing range

Starting from

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Ease of use
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Why am I seeing this?

PiPcall pricing information

Value for money

4.3

/5

12

Starting from

8

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

PiPcall features

Functionality

4.3

/5

12

Total features

63

3 categories

Most valued features by users

Third-Party Integrations
API
Alerts/Notifications
Activity Dashboard
Reporting & Statistics
Chat/Messaging
Contact Management
Mobile Access

PiPcall users reviews

Overall Rating

4.4

/5

12

Positive reviews

83

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.64/10
Rating distribution

5

4

3

2

1

8

2

1

1

0

Pros
The software company help to resolve any issues we have immediately which is great for a small business. Our staff find the software easy to use.
Fantastic company with great staff who are flexible to your needs which is important for me when choosing a product so key to our business.
The call routing over GSM is a great touch which gives superior quality over even the best VOIP connections.
Cons
Inability to use other formats for voice recording.
At one stage I had lost access to my control panel with my old supplier and I was really worried I may even lose my numbers.
Difficult to manage/maintain voicemail admin (recording/changing messages).

Overall rating contenders

JP
AvatarImg

John P.

Printing, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Brilliant Experience

Reviewed a year ago

Before we implemented PiPcall we had no way of measuring the outbound activity of our sales team. Sales strategy in this area was dictated by gut feel as opposed to data. Deploying PiPcall has enabled us to create a culture of healthy competition in the team resulting in higher outbound activity levels. The data we now measure has enabled us to deploy measurable KPI's for our team and underpins the data driven and scientific way we now execute in this part of the business.

Pros

There is a complete functional fit between our requirements and the PiPcall system. The transparency it gives us around our outbound sales activity not only helps create a culture of healthy competition within the team, but is also used to underpin our sales strategy and execution. The product is very user friendly and intuitive and was very low effort to integrate with our existing business processes.

Cons

The only way I think the product could be improved is by enabling customisation on the dashboard reporting screen and the ability to completely automate the report tool, enabling you to set up reports automatically that would be sent to you at variable cadences set by the administrator. You can still pull the reports out of the tool that you need, but it is a manual process.

AR
AvatarImg

Ali R.

Information Technology and Services, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great growing company with a unique take on small business phone management

Reviewed 2 years ago

Fantastic company with great staff who are flexible to your needs which is important for me when choosing a product so key to our business.

Pros

The call routing over GSM is a great touch which gives superior quality over even the best VOIP connections. The fact the team were happy to setup to my specifications and took the time at short notice to hop onto multiple calls with me. Nothing is too mcuch trouble.

Cons

There are a few features I would like to have exposed on the app but everything I raised was in the pipeline or immediately addressed. I had a small issue importing contacts but the guys were on it and sorted this for me

BM
AvatarImg

Ben M.

Health, Wellness and Fitness, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Honest Review

Reviewed a year ago

I started to write an in depth review of my experience with pip call but It started to be far too long. If you want the most basic of basic services and you never need to contact their customer support, you might get on well with this service but for the same price or just a little more, there are a dozen better companies. PipCall have no interest in helping you set anything up on any level and their customer services talk to you like youre stupid if you have even the most technical of questions. This isnt the first VoiP service I have used but it is by far the most basic and frustrating. If you want a number that people can call and nothing else, then go for it. Otherwise, go elsewhere.

Pros

It was cheap but thats fine as I didnt want much.

Cons

Poor service, basic app, everything outside of the absolute bare minimum felt like a chore. Nothing updated on your account, had to email customer services to confirm everything as I couldnt see it with my own eyes. Everything I wanted was basically confirmed with "trust me bro"

NT
AvatarImg

Nick T.

Information Technology and Services, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great team, great support, great service.

Reviewed a year ago

At one stage I had lost access to my control panel with my old supplier and I was really worried I may even lose my numbers. PipCall reassured me and I no longer have that black hole feeling that my voip numbers are at risk.

Pros

I ported in all my old numbers and PiPcall handled that for me going to multiple sources to get them. I went from a very flakey supplier to a guaranteed personal and attentive service who respond to emails and calls in a timely manner.

Cons

No cons. Really impressed and recommend many of my clients to use the service too.

dv
AvatarImg

dr v.

Health, Wellness and Fitness, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Great customer service and agents are great at resolving issues

Reviewed a year ago

Great company - commuicate well and answer our queries swiftly

Pros

The software company help to resolve any issues we have immediately which is great for a small business. Our staff find the software easy to use.

Cons

Inability to use other formats for voice recording

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