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PiPcall is a business phone system designed to help employees manage business calls on android and iOS devices using a global system for mobile communications (GSM) network. It offers an online portal, which enables managers to add or remove phone numbers, track calls, manage users, and gain insights into employee activities.
Typical customers
Platforms supported
Support options
Training options
Starting from
6.80
/user
Per month
Starting from
15.95
/user
Per month
Value for money
4.6
/5
10
Starting from
6.80
/user
Per month
Value for money contenders
Functionality
4.4
/5
10
Total features
65
3 categories
Functionality contenders
Overall Rating
4.6
/5
10
Positive reviews
7
2
1
0
0
Overall rating contenders
Nick T.
Information Technology and Services, self-employed
Used daily for 6-12 months
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At one stage I had lost access to my control panel with my old supplier and I was really worried I may even lose my numbers. PipCall reassured me and I no longer have that black hole feeling that my voip numbers are at risk.
I ported in all my old numbers and PiPcall handled that for me going to multiple sources to get them. I went from a very flakey supplier to a guaranteed personal and attentive service who respond to emails and calls in a timely manner.
No cons. Really impressed and recommend many of my clients to use the service too.
Ali R.
Information Technology and Services, 11-50 employees
Used daily for less than 6 months
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Fantastic company with great staff who are flexible to your needs which is important for me when choosing a product so key to our business.
The call routing over GSM is a great touch which gives superior quality over even the best VOIP connections. The fact the team were happy to setup to my specifications and took the time at short notice to hop onto multiple calls with me. Nothing is too mcuch trouble.
There are a few features I would like to have exposed on the app but everything I raised was in the pipeline or immediately addressed. I had a small issue importing contacts but the guys were on it and sorted this for me
Matthew C.
Religious Institutions, self-employed
Used weekly for 6-12 months
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It proved an unreliable way of maintaining contact, and eventually I upgraded my phone. Although the user experience was somewhat improved when I used a newer phone and the latest iteration of Android, the software was still not very user-friendly, and the cost of the service was greater than having a second SIM card.
I like that I could have a second number on my phone without using a separate phone or investing in a dual-sim phone.
The software was glitchy and functioned poorly, especially on a phone with a previous version of Android. When I received calls from contacts, it often wiped the contact from my list.
dr v.
Health, Wellness and Fitness, 11-50 employees
Used daily for 2+ years
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Great company - commuicate well and answer our queries swiftly
The software company help to resolve any issues we have immediately which is great for a small business. Our staff find the software easy to use.
Inability to use other formats for voice recording
Bronte H.
Nonprofit Organization Management, 11-50 employees
Used daily for 2+ years
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Very good service, easy to use, and good customer support.
Desktop app easy to use, good quality of calls, admin panel easy to manage, and good customer support.
Mobile app is basic. Difficult to manage/maintain voicemail admin (recording/changing messages).