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RedFlag
4.9
(31)

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Mass notification system for groups of any size

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RedFlag Pricing, Features, Reviews and Alternatives

RedFlag product overview

Price starts from

250

Per month

Other

What is RedFlag?

RedFlag by PocketStop is a mass notification system for businesses and teams of all sizes, which allows users to trigger notifications across multiple platforms including email, SMS, voice call, and social media, for purposes such as emergency alerts, internal communications, and staffing notices. The cloud-based tool can be used by any type of business or group to deliver important information and real-time alerts to groups of any size, or specific individuals. RedFlag can be used for emergency communications, tenant communications, internal message delivery, staffing notifications, and more.

Key benefits of using RedFlag

  • Enhance communications with tools to deliver real time alerts and critical information to groups or individuals of any size via email, text messages, voice calls, social media, intranet, signage, and other endpoints.

  • Allow employees, team members, and group participants to sign up for alerts using the self service registration portal, or import contacts in bulk using data import tools.

  • Send messages instantly or schedule them to deliver at a later date and time. Recipients are also able to customize their delivery preferences to define when they wish to receive notifications.

  • Receive real-time feedback for message recipients with links or requests to respond within communications. This can be useful in emergency situations to ensure all recipients have acknowledged the alert.

  • Gain insight into communications using the reporting tools. Users can view reports on metrics such as total messages, total number of acknowledgements, stats by channel, and more.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support
    24/7 (Live rep)
    Email/Help Desk
    Chat

    Training options

    In Person
    Documentation
    Live Online
    Videos

    RedFlag pricing information

    Value for money

    4.9

    /5

    31

    Starting from

    250

    Per month

    Other

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    RedFlag features

    Functionality

    5.0

    /5

    31

    Total features

    53

    3 categories

    Most valued features by users

    Third Party Integrations
    Reporting/Analytics
    API
    Alerts/Notifications
    Activity Dashboard
    Reporting & Statistics
    Chat/Messaging
    Contact Management

    Functionality contenders

    RedFlag users reviews

    Overall Rating

    4.9

    /5

    31

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.77/10
    Rating distribution

    5

    4

    3

    2

    1

    29

    2

    0

    0

    0

    Pros
    The client is very happy and at ease that we have a reliable emergency notification system. It was simple to set up and user friendly when making frequent changes to group lists.
    I've had a great experience with the Redflag software and team. The application is very easy to use and is extremely helpful in times where we need to communicate to the masses.
    Redflag is easy to setup; has a good visual format and is user friendly. Updates are quick and easy.
    Cons
    Due to Penn policy, however, we are not allowed to alert our community of immediate emergencies. We must rely on fire alert systems or Penn proper for information about an incident.
    Our objective with buying this service was to alert the Penn Museum community of disruptions of critical systems in our building.
    This may sound silly, but the only thing I dislike about RedFlag is the fact that I wasn't introduced to them sooner.

    Overall rating contenders

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    Allie C.

    Real Estate, 10,001+ employees

    Used weekly for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Game Changer!

    Reviewed 5 years ago

    Have you ever had to manually contact thousands of employees during a time of crisis? As in, establish calling trees and try endlessly to get in touch to make sure they're okay? DITTO! That was our reality up until RedFlag came into the picture! What was once manual and very heavy lifting has now turned into smooth communication via channels that offer flexibility to our employees during already difficult...

    Pros

    First and foremost - it is intuitive. As soon as I was setup with an account, I jumped right into the tool without any trouble. Of course the RedFlag team had scheduled a demo so I could quickly get up to speed, but it was so simple that I could navigate it right away. Secondly - the flexibility is huge. Flexibility in a many ways! First the flexibility to shape recipient groups is huge. For example...

    Cons

    This may sound silly, but the only thing I dislike about RedFlag is the fact that I wasn't introduced to them sooner.

    DS
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    Depei S.

    Hospital & Health Care, 201-500 employees

    Used monthly for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    User Friendly platform and easy implementation

    Reviewed a month ago

    My experience with RedFlag has been commendable. Beyond its intuitive interface, their customer support truly stands out. We started with a 30-day free trial and, nearing its end, were uncertain about our next steps. Recognizing our needs, the team generously extended our trial for an additional two weeks. What further impressed me was when I discovered a bug; their swift response and quick resolution indicated a genuine commitment to user feedback. It's evident they highly value their customers, and I wholeheartedly appreciate that.

    Pros

    What I appreciate most about Redflag is its effortless integration with MS Teams and Azure AD. Retrieving the AD roster, implementing SSO, and integrating with Teams is just a few clicks away. Given that our communication predominantly relies on MS Teams, this feature is invaluable to us. It ensures that our integration is not just seamless but also hassle-free. When stacked against other vendors, Redflag distinctly takes the lead with this functionality. Highly recommended!

    Cons

    While I've found a lot to appreciate with Redflag, there's a particular aspect that's been challenging. The system divides its portals for administrators and recipients, and it's similar with the mobile apps. The two different apps, 'Pocketstop' for admins and 'Redflag' for recipients, were initially confusing. I wish the sales or customer success team had provided a clearer overview at the start. It's not a major issue, but it does make the initial learning curve a bit steeper than expected.

    AR
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    Ashanti R.

    Machinery, 5,001-10,000 employees

    Used weekly for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend6/10

    Share this review:

    User friendly!

    Reviewed a year ago
    Pros

    Helps with getting out important information to Internal customers.

    Cons

    Would have liked more space for a larger organization to accommodate but staff always available to ensure those areas get met.

    CN
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    Christy N.

    Real Estate, 11-50 employees

    Used monthly for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Great Mass Communication Tool

    Reviewed 5 months ago

    Excellent

    Pros

    We implemented RedFlag in 2017. The set-up and launch was very easy to manage. Since then i have found the program to be easy to manage and administer. The key is to key up with the contacts so you are prepared in an emergency. I am able to create and save templates for use in various emergency scenarios.I am excited about downloading the new phone app - it will make admin during an emergency even easier to manage with the fingerprint or face recognition login features.I really appreciate the quarterly webinar updates - very helpful communication!

    Cons

    I can't really name anything i don't like .. the product itself is excellent, updates and improvements are made regularly for ease of use, customer support is very responsive.

    RM
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    Rachaell M.

    Human Resources, 1-10 employees

    Used other for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Red Flag is a great service

    Reviewed 2 years ago

    Its been a great a service.

    Pros

    Mass communications through phone, cell and email all at once.

    Cons

    It was easy to use, set up took a while.

    RedFlag FAQs

    Q. What type of pricing plans does RedFlag offer?

    RedFlag has the following pricing plans:
    Starting from: $250.00/month
    Pricing model: Subscription
    Free Trial: Available


    Q. Who are the typical users of RedFlag?

    RedFlag has the following typical customers:
    Large Enterprises, Mid Size Business, Non Profit, Small Business

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    Q. What languages does RedFlag support?

    RedFlag supports the following languages:
    English, French, Portuguese, Spanish

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    Q. Does RedFlag support mobile devices?

    RedFlag supports the following devices:
    Android, iPad, iPhone

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    Q. Does RedFlag offer an API?

    No, RedFlag does not have an API available.

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    Q. What other apps does RedFlag integrate with?

    RedFlag integrates with the following applications:
    Microsoft Outlook, Microsoft Azure, UKG Pro, ADP Workforce Now, Yammer, Microsoft Excel

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    Q. What level of support does RedFlag offer?

    RedFlag offers the following support options:
    Phone Support, 24/7 (Live rep), Email/Help Desk, Chat

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