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Mass notification system for groups of any size
RedFlag by PocketStop is a mass notification system for businesses and teams of all sizes, which allows users to trigger notifications across multiple platforms including email, SMS, voice call, and social media, for purposes such as emergency alerts, internal communications, and staffing notices. The cloud-based tool can be used by any type of business or group to deliver important information and real-time alerts to groups of any size, or specific individuals. RedFlag can be used for emergency communications, tenant communications, internal message delivery, staffing notifications, and more.
Typical customers
Platforms supported
Support options
Training options
Value for money
4.9
/5
31
Starting from
250
Per month
Other
Value for money contenders
Functionality
5.0
/5
31
Total features
53
3 categories
Functionality contenders
Overall Rating
4.9
/5
31
Positive reviews
100
%
29
2
0
0
0
Overall rating contenders
Allie C.
Real Estate, 10,001+ employees
Used weekly for less than 6 months
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Have you ever had to manually contact thousands of employees during a time of crisis? As in, establish calling trees and try endlessly to get in touch to make sure they're okay? DITTO! That was our reality up until RedFlag came into the picture! What was once manual and very heavy lifting has now turned into smooth communication via channels that offer flexibility to our employees during already difficult...
First and foremost - it is intuitive. As soon as I was setup with an account, I jumped right into the tool without any trouble. Of course the RedFlag team had scheduled a demo so I could quickly get up to speed, but it was so simple that I could navigate it right away. Secondly - the flexibility is huge. Flexibility in a many ways! First the flexibility to shape recipient groups is huge. For example...
This may sound silly, but the only thing I dislike about RedFlag is the fact that I wasn't introduced to them sooner.
Depei S.
Hospital & Health Care, 201-500 employees
Used monthly for less than 6 months
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My experience with RedFlag has been commendable. Beyond its intuitive interface, their customer support truly stands out. We started with a 30-day free trial and, nearing its end, were uncertain about our next steps. Recognizing our needs, the team generously extended our trial for an additional two weeks. What further impressed me was when I discovered a bug; their swift response and quick resolution indicated a genuine commitment to user feedback. It's evident they highly value their customers, and I wholeheartedly appreciate that.
What I appreciate most about Redflag is its effortless integration with MS Teams and Azure AD. Retrieving the AD roster, implementing SSO, and integrating with Teams is just a few clicks away. Given that our communication predominantly relies on MS Teams, this feature is invaluable to us. It ensures that our integration is not just seamless but also hassle-free. When stacked against other vendors, Redflag distinctly takes the lead with this functionality. Highly recommended!
While I've found a lot to appreciate with Redflag, there's a particular aspect that's been challenging. The system divides its portals for administrators and recipients, and it's similar with the mobile apps. The two different apps, 'Pocketstop' for admins and 'Redflag' for recipients, were initially confusing. I wish the sales or customer success team had provided a clearer overview at the start. It's not a major issue, but it does make the initial learning curve a bit steeper than expected.
Ashanti R.
Machinery, 5,001-10,000 employees
Used weekly for less than 6 months
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Helps with getting out important information to Internal customers.
Would have liked more space for a larger organization to accommodate but staff always available to ensure those areas get met.
Christy N.
Real Estate, 11-50 employees
Used monthly for 2+ years
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Excellent
We implemented RedFlag in 2017. The set-up and launch was very easy to manage. Since then i have found the program to be easy to manage and administer. The key is to key up with the contacts so you are prepared in an emergency. I am able to create and save templates for use in various emergency scenarios.I am excited about downloading the new phone app - it will make admin during an emergency even easier to manage with the fingerprint or face recognition login features.I really appreciate the quarterly webinar updates - very helpful communication!
I can't really name anything i don't like .. the product itself is excellent, updates and improvements are made regularly for ease of use, customer support is very responsive.
Rachaell M.
Human Resources, 1-10 employees
Used other for 1-2 years
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Its been a great a service.
Mass communications through phone, cell and email all at once.
It was easy to use, set up took a while.
RedFlag has the following pricing plans:
Starting from: $250.00/month
Pricing model: Subscription
Free Trial: Available
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