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RedFlag
5.0
(24)

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Mass notification system for groups of any size

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RedFlag Pricing, Features, Reviews and Alternatives

RedFlag product overview

Price starts from

250

Per month

Other

What is RedFlag?

RedFlag by PocketStop is a mass notification system for businesses and teams of all sizes, which allows users to trigger notifications across multiple platforms including email, SMS, voice call, and social media, for purposes such as emergency alerts, internal communications, and staffing notices. The cloud-based tool can be used by any type of business or group to deliver important information and real-time alerts to groups of any size, or specific individuals. RedFlag can be used for emergency communications, tenant communications, internal message delivery, staffing notifications, and more.

Key benefits of using RedFlag

  • Enhance communications with tools to deliver real time alerts and critical information to groups or individuals of any size via email, text messages, voice calls, social media, intranet, signage, and other endpoints.

  • Allow employees, team members, and group participants to sign up for alerts using the self service registration portal, or import contacts in bulk using data import tools.

  • Send messages instantly or schedule them to deliver at a later date and time. Recipients are also able to customize their delivery preferences to define when they wish to receive notifications.

  • Receive real-time feedback for message recipients with links or requests to respond within communications. This can be useful in emergency situations to ensure all recipients have acknowledged the alert.

  • Gain insight into communications using the reporting tools. Users can view reports on metrics such as total messages, total number of acknowledgements, stats by channel, and more.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support
    24/7 (Live rep)
    Email/Help Desk
    Chat

    Training options

    In Person
    Documentation
    Live Online
    Videos

    RedFlag pricing information

    Value for money

    4.9

    /5

    24

    Starting from

    250

    Per month

    Other

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    RedFlag features

    Functionality

    5.0

    /5

    24

    Total features

    56

    3 categories

    Most valued features by users

    Reporting/Analytics
    Third Party Integrations
    API
    Alerts/Notifications
    Reporting & Statistics
    Activity Dashboard
    Chat/Messaging
    Contact Management

    Functionality contenders

    RedFlag users reviews

    Overall Rating

    5.0

    /5

    24

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.88/10
    Rating distribution

    5

    4

    3

    2

    1

    23

    1

    0

    0

    0

    Pros
    The client is very happy and at ease that we have a reliable emergency notification system. It was simple to set up and user friendly when making frequent changes to group lists.
    From the ease of implementation to the outstanding customer service the Pocketstop Team provides, RedFlag exceeds my expectations across the board.
    I've had a great experience with the Redflag software and team. The application is very easy to use and is extremely helpful in times where we need to communicate to the masses.
    Cons
    Due to Penn policy, however, we are not allowed to alert our community of immediate emergencies. We must rely on fire alert systems or Penn proper for information about an incident.
    Our objective with buying this service was to alert the Penn Museum community of disruptions of critical systems in our building.
    This may sound silly, but the only thing I dislike about RedFlag is the fact that I wasn't introduced to them sooner.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Game Changer!

    Reviewed 4 years ago

    Have you ever had to manually contact thousands of employees during a time of crisis? As in, establish calling trees and try endlessly to get in touch to make sure they're okay? DITTO! That was our reality up until RedFlag came into the picture! What was once manual and very heavy lifting has now turned into smooth communication via channels that offer flexibility to our employees during already difficult...

    Pros

    First and foremost - it is intuitive. As soon as I was setup with an account, I jumped right into the tool without any trouble. Of course the RedFlag team had scheduled a demo so I could quickly get up to speed, but it was so simple that I could navigate it right away. Secondly - the flexibility is huge. Flexibility in a many ways! First the flexibility to shape recipient groups is huge. For example...

    Cons

    This may sound silly, but the only thing I dislike about RedFlag is the fact that I wasn't introduced to them sooner.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Red Flag is a great service

    Reviewed a year ago

    Its been a great a service.

    Pros

    Mass communications through phone, cell and email all at once.

    Cons

    It was easy to use, set up took a while.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Scalable and Easy to use for large complex organzations

    Reviewed 4 years ago

    We've simplified a lot of internal communication challenges with the product- customer service and training is top notch and we've never had a request or question that wasn't responded to quickly and clearly.

    Pros

    I love this platform and use it for a large client with 100s of locations for emergency management. We have literally over 100 users who login and manage their own locations for emergency messaging.

    Cons

    Their a few tweaks Id like to see in the UX but they seem to be constantly updating and improving

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    RedFlag is the True Game-Changer in Emergency Communication

    Reviewed 3 years ago

    Handling a company with branches in multiple locations across the nation can be quite a task. It’s your duty to ensure the safety of your employees, and doing so while being based in a single location seemed like a great challenge. That’s where RedFlag came into the picture for us! This software made it super easy for us to send out emergency notifications to our employees within seconds. Be it inclement weather fire drills, this tool has helped us send out alerts for it all. It has also improved our internal communication.

    Pros

    Firstly, RedFlag’s UI is exceptionally well-developed. You can easily get acquainted with it in minutes and start using it to perfection. This also makes it very simple to send out alerts during any emergency. It even allows you to send out emergency alerts in multiple modes (text, emails, and voice) to ensure that your employees notice them. Secondly, the tool can be used during non-emergency situations...

    Cons

    I don’t think there are any cons to RedFlag as such. Would love to see even more features added to it. Kudos to RedFlag!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Fast and efficient

    Reviewed 4 years ago

    We use RedFlag to communicate instant messages to our mall tenants when we have to. We had two hurricane situations a few months ago wherein we needed to inform tenants of the mall if we will close or not. Our messages we’re received timely by tenant contacts on our list and these were received simultaneously via their email and smart phones. We received many praises and positive comments during those challenging times not only from our tenants but also from the management staff, service providers and most important of all the mall owners. It is definitely an essential communication tool during crisis situations.

    Pros

    RedFlag is so easy to use and a fast way to communicate to our tenants on those times we need to use it. Aside from my office desktop, I was able to use it on myiPad at home.

    Cons

    So far I have not encountered any issues with RedFlag. It’s user friendly.

    RedFlag FAQs and common questions

    Q. What type of pricing plans does RedFlag offer?

    RedFlag has the following pricing plans:
    Starting from: $250.00/month
    Pricing model: Subscription
    Free Trial: Available


    Q. Who are the typical users of RedFlag?

    RedFlag has the following typical customers:
    Large Enterprises, Mid Size Business, Small Business


    Q. What languages does RedFlag support?

    RedFlag supports the following languages:
    English


    Q. Does RedFlag support mobile devices?

    RedFlag supports the following devices:
    Android, iPad, iPhone


    Q. Does RedFlag offer an API?

    No, RedFlag does not have an API available.


    Q. What other apps does RedFlag integrate with?

    RedFlag integrates with the following applications:
    Microsoft Outlook, Microsoft Azure, UKG Pro, ADP Workforce Now, Yammer, Microsoft Excel


    Q. What level of support does RedFlag offer?

    RedFlag offers the following support options:
    Phone Support, 24/7 (Live rep), Email/Help Desk, Chat

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