App comparison
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Zendesk Talk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Connecting customers to Agents through voice and message
Last updated: March 2026
Zendesk Talk Alternatives & Competitors (2026)
Top 6 free alternatives
Boardable
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Board management software built for nonprofits
0.5
Value for money
Starting price
0.1
Functionality
Scheduling
5/5
Mobile Access
5/5
Collaboration Tools
5/5
Top Features
Dashboard
5/5
Call Center Management
4.5/5
Contact Management
4/5
BOSSDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
BOSSDesk a FrontRunner in Help Desk Software
0.6
Value for money
Starting price
Functionality
Call Center Management
5/5
Mobile App
5/5
Drag & Drop
5/5
Top Features
Dashboard
5/5
Call Center Management
4.5/5
Contact Management
4/5
Smartsheet
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online work execution platform for businesses of all sizes
0.3
Value for money
Starting price
0.1
Functionality
SSL Security
5/5
Payroll Management
5/5
Multi-board
5/5
Top Features
Dashboard
5/5
Call Center Management
4.5/5
Contact Management
4/5
Salesforce Sales Cloud
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM and sales automation software
Value for money
Starting price
Functionality
Drag & Drop
5/5
Purchase Order Management
5/5
Source Tracking
5/5
Top Features
Dashboard
5/5
Call Center Management
4.5/5
Contact Management
4/5
Birdview
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Software for managing multiple projects, tasks, and teams
0.3
Value for money
Starting price
0.1
Functionality
Status Tracking
5/5
Deadline Management
5/5
Visual Workflow Management
5/5
Top Features
Dashboard
5/5
Call Center Management
4.5/5
Contact Management
4/5
Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
0.6
Value for money
Starting price
0.1
Functionality
Customizable Fields
5/5
For Small Businesses
5/5
Communication Management
5/5
Top Features
Dashboard
5/5
Call Center Management
4.5/5
Contact Management
4/5
Odoo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one open-source business software
Value for money
Starting price
0.2
Functionality
Commenting/Notes
5/5
Catalog Management
5/5
SKU/UPC Codes
5/5
Top Features
Dashboard
5/5
Call Center Management
4.5/5
Contact Management
4/5
Deel
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
End-to-end global workforce platform.
0.6
Value for money
Starting price
0.4
Functionality
Employee Scheduling
5/5
Employee Self Service
5/5
Employee Engagement
5/5
Top Features
Dashboard
5/5
Call Center Management
4.5/5
Contact Management
4/5
Zoho WorkDrive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Secure shared workspace & file sharing solution for teams
0.4
Value for money
Starting price
0.1
Functionality
Data Synchronization
5/5
SSL Security
5/5
Role-Based Permissions
5/5
Top Features
Dashboard
5/5
Call Center Management
4.5/5
Contact Management
4/5
Ultatel Cloud Business Phone System
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ULTATEL | Phone and Teleommunication Solutions For Business
0.7
Value for money
Starting price
0.2
Functionality
Voicemail Transcription
5/5
Access Controls/Permissions
5/5
Call Screening
5/5
Top Features
Dashboard
5/5
Call Center Management
4.5/5
Contact Management
4/5
Sinch Engage
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one messaging platform for SMS, MMS, RCS & WhatsApp
0.2
Value for money
Starting price
0.3
Functionality
Real-Time Notifications
5/5
Lead Management
5/5
Third-Party Integrations
5/5
Top Features
Dashboard
5/5
Call Center Management
4.5/5
Contact Management
4/5
Connecteam
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Enhance employee management with the only all-in-one app
0.4
Value for money
Starting price
0.1
Functionality
Mobile App
5/5
Time Off Requests
5/5
Online Booking
5/5
Top Features
Dashboard
5/5
Call Center Management
4.5/5
Contact Management
4/5
HubSpot Sales Hub
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Freemium email productivity & tracking for sales teams
0.1
Value for money
Starting price
Functionality
Reminders
5/5
For Startups
5/5
Opportunity Management
5/5
Top Features
Dashboard
5/5
Call Center Management
4.5/5
Contact Management
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT Service Desk & Asset Management Software
0.4
Value for money
Starting price
Functionality
Activity Tracking
5/5
Compliance Management
5/5
Recurring Issues
5/5
Top Features
Dashboard
5/5
Call Center Management
4.5/5
Contact Management
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The service management platform that makes service happen
0.2
Value for money
Starting price
0.1
Functionality
Reporting/Analytics
5/5
Third-Party Integrations
5/5
Service History
5/5
Top Features
Dashboard
5/5
Call Center Management
4.5/5
Contact Management
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Workforce management across HR, finance, and IT.
0.7
Value for money
Starting price
0.4
Functionality
Provider Management
5/5
Sick Leave Tracking
5/5
COBRA Administration
5/5
Top Features
Dashboard
5/5
Call Center Management
4.5/5
Contact Management
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Smartsupp–Live Chat, Chatbots, and Video Recordings
0.3
Value for money
Starting price
Functionality
Chat/Messaging
5/5
Alerts/Escalation
5/5
Alerts/Notifications
5/5
Top Features
Dashboard
5/5
Call Center Management
4.5/5
Contact Management
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The most advanced and customizable webinar platform
0.6
Value for money
Starting price
0.1
Functionality
Reminders
5/5
Document Storage
5/5
Conferencing
5/5
Top Features
Dashboard
5/5
Call Center Management
4.5/5
Contact Management
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Capture, transcribe & analyze sales team calls & meetings
0.4
Value for money
Starting price
Functionality
Sales Reports
5/5
Event Triggered Actions
5/5
CRM
5/5
Top Features
Dashboard
5/5
Call Center Management
4.5/5
Contact Management
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multi-channel support for customers, partners & staff
0.1
Value for money
Starting price
0.4
Functionality
Screen Sharing
5/5
Real-Time Chat
5/5
Mobile Access
5/5
Top Features
Dashboard
5/5
Call Center Management
4.5/5
Contact Management
4/5