Zingle Reviews

Zingle

Text messaging for customer service & team collaboration

4.69/5 (108 reviews)

Paul Johnson

From our customer's viewpoint, the ease of ordering products from our company has increased ten-fold

Used daily for 1-2 years
Reviewed 2017-11-01
Review Source: Capterra

ZIngle is what we call "win-the-tie-breaker." We strive to be better at every level of product quality and customer service, and we think we are. However, their will come a time when we will find ourselves equal to a competitor from the customer's standpoint. Ease of ordering may very well be the tie breaker which helps us maintain that customer. We'll never know unless they tell us but there is no way my competition has thought of something better than Zingle; certainly not for the money we pay anyway.

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Zingle

Text messaging for customer service & team collaboration

Roland Ivy

Great text messaging Application!

Used daily for 2+ years
Reviewed 2019-04-01
Review Source: Capterra

From a guest experience and satisfaction standpoint, Zingle has helped increase our overall satisfaction scores with our guests. Our guests really appreciate being able to use this service and even communicate with us after they have departed. What makes me happy the most is the fact that guests actually write about it on TripAdvisor, which shows that when we take care of our guests, they do notice it.

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Zingle

Text messaging for customer service & team collaboration

Kassia Galick

Overall a great investment to reach people via text from your phone or computer.

Used daily for 6-12 months
Reviewed 2018-02-01
Review Source: Capterra

I like that this service is available for both my computer and my phone. It makes it convenient to text while at my computer or while I am out of the office traveling. The notification sounds for receiving texts aren't annoying which is a huge bonus because our team has a lot of incoming messages. It allows me to turn off notifications when I need some work-life balance, but also follow up with people from my phone when I leave the office and need to keep up with my contacts. I like that you can tag the contacts with labels, which helped our team keep track of who each of our contacts are.

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Zingle

Text messaging for customer service & team collaboration

Terra Avery

Hotel Staff Approved!

Used daily for 1-2 years
Reviewed 2019-02-12
Review Source: Capterra

Working in a luxury hotel environment with high-need guests can be challenging. Zingle has helped us to simplify and streamline many of our processes. In the past, we would call each guest 15 minutes after they were given keys to their room. Now we add a tag and 15 minutes later the guest receives an automated message. This helps us to avoid negative reviews based on dissatisfaction of room type, etc.

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Zingle

Text messaging for customer service & team collaboration

Sam Aggarwal

Increase business & Lower food cost!!

Used daily for 2+ years
Reviewed 2019-02-14
Review Source: Capterra

Efficiency Speed Less Payroll More accuracy

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Zingle

Text messaging for customer service & team collaboration

heather avila

Best B2C communication platform available

Used daily for 2+ years
Reviewed 2019-02-12
Review Source: Capterra

We have leveraged Zingle to improve customer retention an satisfaction, increase sales, and improve brand exposure and customer awareness of new product and offer lines. We have found that we are only limited by our imagination with what we can do with Zingle. Each new idea we have shared with the Zingle development team has been met with enthusiasm. Zingle has evolved us as a business and helped us gain efficiencies. Our customer satisfaction ratings show us that Zingle has had a significant impact on our ability to provide service to our customers where and when they need us.

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Zingle

Text messaging for customer service & team collaboration

Micael Jeffries

zingle your way to success

Used daily for 2+ years
Reviewed 2019-05-07
Review Source: Capterra

We have reduced the number of calls on the phone to our contact center which improves our overall efficiency and increases the ability for us to handle more contacts serving more of our guests and reducing the time they take to see their answers. internally, the process is simple and faster than our previous systems for communicating and replying to guests. We no longer need to put people on hold or call them back to answer questions so they can do business with us.

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Zingle

Text messaging for customer service & team collaboration

Kayce Preston

Zingle changed how we communicate with our customers

Used daily for 2+ years
Reviewed 2019-02-12
Review Source: Capterra

It's streamlined so much of our everyday communication with our customers. It's also enabled us to reach a broader audience of leads because we're far more likely to get a reply via text than via email or phone. Even if someone asks to retract their application with us, they're more likely to tell us via text, so we have fewer applicants that never respond to us.

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Zingle

Text messaging for customer service & team collaboration

Mario Mora

It's a Great way to Communicate with our Hotel guests.

Used daily for 1-2 years
Reviewed 2017-11-09
Review Source: Capterra

The easy way to communicate with our guests without having those loud annoying Hotel phones in the Room.

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Zingle

Text messaging for customer service & team collaboration

Marian Williams

Zingle Review

Used daily for 2+ years
Reviewed 2019-02-13
Review Source: Capterra

Zingle is the besk. The Warwick Rittenhouse Square Hotel uses this feature for a few things. If the guest is pre-registered and their room isn't ready, we place them on a list and text them via Zingle to inform them it is ready. We also have the Zingle number on each key packet so the guests can text us if they need any kind of assistance. Lastly, if a recurring guest has re-booked with any special requests, they can text us and we will place their request on their reservations. Again, this communication method is appreciated by the guests and it it definitely convenient for us. Thank you all so much!

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Zingle

Text messaging for customer service & team collaboration

kimberly guzman

Zingle works great and it has many features that make your work life much easier.

Used daily for 6-12 months
Reviewed 2018-02-05
Review Source: Capterra

The benefits that I have received from this software is the easy accessibility in terms of communicating with the guest. The way Zingle makes connecting with the guest an easier experience is definitely a super mega PLUS!

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Zingle

Text messaging for customer service & team collaboration

Pamela Lorraine

Pamela Lorraine's Zingle review

Used daily for 1-2 years
Reviewed 2019-02-15
Review Source: Capterra

I think it's an excellent tool for our timeshare company.

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Zingle

Text messaging for customer service & team collaboration

Jenna Shaw

Amazing Product - Perfect For Our Property

Used daily for 1-2 years
Reviewed 2019-02-12
Review Source: Capterra

Amazing, very helpful, and a great new-age way to give our guests the best service.

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Zingle

Text messaging for customer service & team collaboration

Chelsea Woodward

Great for Businesses!

Used daily for 1-2 years
Reviewed 2019-02-12
Review Source: Capterra

Zingle is a great tool for our business. Clients love having another way to connect with our business that is centered around their schedule and availability. It is easy to send out text alerts to clients and easy to maintain!

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Zingle

Text messaging for customer service & team collaboration

LeAnne Campbell

After using other text programs/companies, Zingle has been the easiest to implement and use!

Used daily for 6-12 months
Reviewed 2017-05-03
Review Source: Capterra

Our number one benefit from this software is being able to provide our membership with a concierge by text. Being able to connect with those on the go, provides us the opportunity to connect to another group of members who may not have time to call, read emails or wait for answers.

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Zingle

Text messaging for customer service & team collaboration

Michael Ross

Wonderful connection tool

Used daily for 1-2 years
Reviewed 2018-07-26
Review Source: Capterra

This is a great way to contact guests and clients to give them information or for them to make requests. We use it to inform guests when their rooms are ready for check in and for them to request extra amenities like towels. Easy to find a guest as it connects right to our Opera system and picks up their phone number and information.

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Zingle

Text messaging for customer service & team collaboration

Nathaly Ortega

It is a great tool for our business. Its innovative, easy for customer and staff to use.

Used daily for 1-2 years
Reviewed 2017-11-06
Review Source: Capterra

Our customers can reach us directly via text, we receive a high volume of phone calls everyday. With Zingle, we decrease the amount of phone calls and keep our staff engaged with customers at the front counter. Also having the customers exact request, we can process it right away.

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Zingle

Text messaging for customer service & team collaboration

Valerie Jaeger

Zingle is easy to use, intuitive, and makes communication so much easier.

Used daily for 6-12 months
Reviewed 2018-02-01
Review Source: Capterra

It makes doing my job extremely easy. We depend upon it to run the business, and I am so glad it works so well, and takes up so little processing power! Also, it's nice to be able to communicate via single phone number, rather than switching numbers or call-forwarding. Thanks, Zingle!

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Zingle

Text messaging for customer service & team collaboration

Rachael White

We use Zingle constantly at our boutique hotel.

Used daily for 2+ years
Reviewed 2019-02-13
Review Source: Capterra

We use Zingle as our primary form of communication for our guests at our boutique hotel. It eliminated the need to have phones in the hotel rooms and most of our special requests are now given to us via text, which is helpful.

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Zingle

Text messaging for customer service & team collaboration

Kulia Hoopii

Zinlgle

Used daily for 2+ years
Reviewed 2019-02-13
Review Source: Capterra

Zingle

Text messaging for customer service & team collaboration

Roxana Ortiz

A convenient tool for our guests and associates

Used daily for 1-2 years
Reviewed 2018-02-09
Review Source: Capterra

What I like most about this software is that it improves the communication with our guests. It is easy, fast, and convenient to communicate anything we need all our guests to know.

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Zingle

Text messaging for customer service & team collaboration

Carlos Buccio

Easy and casual

Used daily for 1-2 years
Reviewed 2019-02-13
Review Source: Capterra

When firing a simple message, emailing seems too formal and unnecesary. Zingle is an easy way to keep in contact with your customers. Everyone has a phone nowadays, so having the additional method of simply texting us gives our customers an easy and casual way to reach us.

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Zingle

Text messaging for customer service & team collaboration

Matt Long

Zingle is the ONLY choice worth considering.

Used daily for 1-2 years
Reviewed 2017-05-03
Review Source: Capterra

Customer interface that matches customer demand.

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Zingle

Text messaging for customer service & team collaboration

Anonymous

Always helpful

Used daily for 1-2 years
Reviewed 2019-02-12
Review Source: Capterra

My company was trying to send Zingles to all in house guests to let them know about events and promotions. I wasn’t sure how to do this. It took one chat with Zingle and I knew how to do this! It was that easy! Thank you for making it so simple!!!

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Zingle

Text messaging for customer service & team collaboration

Marian Salam

ZINGLE IS GREAT!

Used daily for 2+ years
Reviewed 2019-02-12
Review Source: Capterra

Zingle has benefit our company tremendously! overall we are pleased with how easy and clear it is to work with this software.

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Zingle

Text messaging for customer service & team collaboration

Greg Weik

Game changing technology

Used daily for 1-2 years
Reviewed 2019-02-12
Review Source: Capterra

Overall, we are incredibly impressed - it has helped our business in terms of efficiency and our competitive advantage.

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Zingle

Text messaging for customer service & team collaboration

Heather Avila

Beyond expectations. Innovative, responsive and open to new ideas.

Used daily for 1-2 years
Reviewed 2017-05-03
Review Source: Capterra

Customer retention, improved customer service, brand awareness and ability to communicate with staff in a quick and efficient manner.

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Zingle

Text messaging for customer service & team collaboration

Nicole Hensley

Using Zingle allows us to nudge our consumers in such a convenient way and they love it!

Used daily for 6-12 months
Reviewed 2017-11-10
Review Source: Capterra

The benefits we receive are priceless. Easy access to our clientele while reaching them at a convenient time.

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Zingle

Text messaging for customer service & team collaboration

Christine Mech

Wonderful, well thought out product. Great communication tool for modern times.

Used daily for 6-12 months
Reviewed 2017-10-31
Review Source: Capterra

Easy, quick and reliable communication that with our customers.

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Zingle

Text messaging for customer service & team collaboration

Sandy Thor

Our Members love the two-way texting service!

Used daily for 1-2 years
Reviewed 2018-02-02
Review Source: Capterra

It helps us promote our club events, and allows our Members to ask questions and make reservations quickly and easily.

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Zingle

Text messaging for customer service & team collaboration

Jon French

Good Product

Used daily for 1-2 years
Reviewed 2019-02-18
Review Source: Capterra

Overall, it's not bad. Functions just fine for what we need it to do.

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Zingle

Text messaging for customer service & team collaboration

Rebekah P.

The company I work for uses Zingle it's been really great and easy to use!

Used daily for 1-2 years
Reviewed 2018-02-05
Review Source: Capterra

Responding to messages is quick and easy. Inputting contacts is also very easy. I like the tagging feature, you can tag the representative so they can view their messages themselves.

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Zingle

Text messaging for customer service & team collaboration

Emmanuel Lavoie, P.Eng.

Great product and fantastic company

Used daily for 1-2 years
Reviewed 2019-02-12
Review Source: Capterra

Fantastic! Highly recommended.

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Zingle

Text messaging for customer service & team collaboration

Miles Ngo

Review

Used daily for 2+ years
Reviewed 2019-02-12
Review Source: Capterra

Very positive, much more resident interaction

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Zingle

Text messaging for customer service & team collaboration

Kristen Iarossi

Makes Contacting Clients Very Easy

Used daily for 1-2 years
Reviewed 2019-02-12
Review Source: Capterra

This has been a great way to connect with clients and reach them right away.

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Zingle

Text messaging for customer service & team collaboration

Amir Hanna

Very nice App

Used daily for 2+ years
Reviewed 2019-02-14
Review Source: Capterra

You can send pre-arrival message to all arrivals and easy to communicate to our guests

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Zingle

Text messaging for customer service & team collaboration

Roxana Plascencia

Absolutely helpful and user friendly

Used daily for 1-2 years
Reviewed 2018-02-05
Review Source: Capterra

The communication between guests is always quick and we get it to our computers so it is awesome that we have that feature.

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Zingle

Text messaging for customer service & team collaboration

jesseca lawson

This is the best computer text program out there

Used daily for 1-2 years
Reviewed 2018-02-01
Review Source: Capterra

I love the fact it will hold all the conversation that has been had with the sender/receiver. I would recommend this to ANY OFFICE STAFF.

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Zingle

Text messaging for customer service & team collaboration

Nicholas Lopez

Front Desk Agent responding to guests needs

Used daily for 6-12 months
Reviewed 2018-02-06
Review Source: Capterra

Phone calls to the front desk and hotel operators have decreased as guests can alert the hotel of their needs from their phone, wherever they are

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Zingle

Text messaging for customer service & team collaboration

Grace Miller

It has been great to use this to comminucate with current members and leads

Used daily for 1-2 years
Reviewed 2018-02-02
Review Source: Capterra

I like that I can communicate with our members with ease and send group text. I think the members enjoy it too because most of them prefer texting over calling

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Zingle

Text messaging for customer service & team collaboration

Chris Anderson

Mobile messaging

Used daily for 1-2 years
Reviewed 2019-02-12
Review Source: Capterra

Zingle allows my technicians in the field to text customers information about their services, and when customers respond the messages go directly to the office for faster response times.

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Zingle

Text messaging for customer service & team collaboration

Aaron Wilkins

Amazing Communication Tool for Text Messages!

Used daily for 1-2 years
Reviewed 2019-02-12
Review Source: Capterra

Zingle

Text messaging for customer service & team collaboration

Tina Stohlman

Simple to use

Used daily for 1-2 years
Reviewed 2019-02-12
Review Source: Capterra

Absolutely love it and our customers do as well.

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Zingle

Text messaging for customer service & team collaboration

Ticia K

Excellent Tool

Used daily for 1-2 years
Reviewed 2019-02-14
Review Source: Capterra

We love how we can quickly and efficiently communicate with guests.

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Zingle

Text messaging for customer service & team collaboration

Laurent Baud

Great Service

Used daily for 6-12 months
Reviewed 2019-04-18
Review Source: Capterra

very happy with the product

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Zingle

Text messaging for customer service & team collaboration

Michael Bryant

Very easy to use and navigate. Good way to quickly communicate to a large group of employees.

Used daily for 1-2 years
Reviewed 2018-02-10
Review Source: Capterra

The ability to send group texts, and group people into different departments, so the messages get to the right people.

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Zingle

Text messaging for customer service & team collaboration

Brian Dale

Ease of Zingle

Used daily for 1-2 years
Reviewed 2019-02-12
Review Source: Capterra

Very useful tool for the office great way for me to stay in contact with my clients.

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Zingle

Text messaging for customer service & team collaboration

Mike Leake

A must have! Pays for itself.

Used daily for 6-12 months
Reviewed 2018-02-10
Review Source: Capterra

Increased sales and helps communicate specials/offers in a timely manor.

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Zingle

Text messaging for customer service & team collaboration

Charlotte Mueller

I really love that we can communicate as a team to our clients

Used daily for 1-2 years
Reviewed 2018-02-02
Review Source: Capterra

Love that we can schedule texts. Love that we can send group texts by inserting names so it looks individual.

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Zingle

Text messaging for customer service & team collaboration

Anonymous

Satisfaction

Used daily for 1-2 years
Reviewed 2019-02-12
Review Source: Capterra

Overall it is the best software I have used for texting, managing clients request and fast service!

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Zingle

Text messaging for customer service & team collaboration

Micael Jeffries

Exceptional from set up to operating

Used daily for 1-2 years
Reviewed 2018-02-06
Review Source: Capterra

Nothing. It has been a great experience. From customer support to the notice and upgrades, all great.

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Zingle

Text messaging for customer service & team collaboration

Rob Hamilton

Loan Officer

Used daily for 1-2 years
Reviewed 2019-03-11
Review Source: Capterra

I love it and so do my clients. It's GREAT!

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Zingle

Text messaging for customer service & team collaboration

Whitney Jones

I work for a private business club. Our Members love being able to access Senior staff so quickly!

Used daily for 6-12 months
Reviewed 2017-11-09
Review Source: Capterra

It enhances customer connection. We use this as a tool to provide the Members 24/5 access to the Senior Staff.

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Zingle

Text messaging for customer service & team collaboration

Anonymous

Awesome

Used daily for 1-2 years
Reviewed 2018-05-05
Review Source: Capterra

Great way to get quick responses and really easy to use! I love everything about Zingle! I'm very impressed with the latest version.

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Zingle

Text messaging for customer service & team collaboration

Michelle Goguen

Easy way to contact guests

Used daily for 6-12 months
Reviewed 2018-02-09
Review Source: Capterra

With the way technology is advancing more and more people are opting to text rather than receive phone calls. This program is an easy way to get across simple information to the guests at our hotel.

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Zingle

Text messaging for customer service & team collaboration

Pamela Lorraine

Keeps me updated, organized & is a valuable cross check tool with registration check ins, check outs

Used daily for 6-12 months
Reviewed 2018-02-02
Review Source: Capterra

Keeps everything readily available and organized.

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Zingle

Text messaging for customer service & team collaboration

Charlene Crehan

I do not like the upgraded version. It is not easy to navigate like before

Used daily for 6-12 months
Reviewed 2018-02-05
Review Source: Capterra

to reach out to residents who have balance dues. They read their texts vs. emails.

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Zingle

Text messaging for customer service & team collaboration

tiffany molina

great

Used daily for 1-2 years
Reviewed 2019-02-12
Review Source: Capterra

it has been a great experience

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Zingle

Text messaging for customer service & team collaboration

Blake Gover

Great All Around Program

Used daily for 6-12 months
Reviewed 2019-02-13
Review Source: Capterra

I use Zingle everyday as an employee of an up-scale hotel. The Navigation of the program is intuitive. I have had little to no issues uploading contact information and enjoy the ease of use. Everything works naturally.

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Zingle

Text messaging for customer service & team collaboration

Anonymous

Great program to conduct business

Used daily for 6-12 months
Reviewed 2019-02-12
Review Source: Capterra

Overall, I like it very much :)

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Zingle

Text messaging for customer service & team collaboration

Otis Andrews

Zingle

Used daily for 6-12 months
Reviewed 2019-02-12
Review Source: Capterra

Zingle is great and happy that we have it. It provides options when a customer is not checking their email and we need urgent response.

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Zingle

Text messaging for customer service & team collaboration

Jeremy Dumenil

Campgladiator bootcamp

Used daily for 6-12 months
Reviewed 2019-02-12
Review Source: Capterra

It is allowing me to connect with my campers more frequently and professionally

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Zingle

Text messaging for customer service & team collaboration

Monica Nash

Member Relations Director

Used daily for 1-2 years
Reviewed 2019-02-12
Review Source: Capterra

Overall, I love this app!

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Zingle

Text messaging for customer service & team collaboration

Kayce Preston

We've worked with Zingle for a while now and they've continued to grow and improve along the way.

Used daily for 1-2 years
Reviewed 2017-11-13
Review Source: Capterra

Ability to store and manage all of our needed contacts, group messaging, great reports, API integration, excellent customer service!

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Zingle

Text messaging for customer service & team collaboration

Emmanuel Lavoie

Fantastic customer experience, faultless software

Used daily for 6-12 months
Reviewed 2017-11-06
Review Source: Capterra

Allows us to stay in touch with our guests and provide a stellar experience.

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Zingle

Text messaging for customer service & team collaboration

Emily Stokes

Easy to learn, brought us more awareness

Used daily for 6-12 months
Reviewed 2019-02-12
Review Source: Capterra

The ease of use, speed in communication, and ability to link with HOTSOS

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Zingle

Text messaging for customer service & team collaboration

Monica Brown

Helping to deliver truly personalized services!

Used daily for less than 6 months
Reviewed 2019-05-21
Review Source: Capterra

We were searching for an easy way to provide another meaningful touch point on our customer service delivery. This app has enabled us to provide truly personalized information in a form that our customers seem to love.

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Zingle

Text messaging for customer service & team collaboration

Anonymous

Great for service businesses

Used daily for 6-12 months
Reviewed 2019-02-12
Review Source: Capterra

We noticed our customer response to picking up their finished orders is SO much faster.

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Zingle

Text messaging for customer service & team collaboration

Jerry Chirip

I really enjoy using Zingle for texting our hotel guests! Easy, efficient, and reliable.

Used daily for 6-12 months
Reviewed 2018-02-01
Review Source: Capterra

It is very reliable and easy to use. We love using it for our international guests! It also helps when we have a guest who is trying to check in early but we have no rooms available...we could easily Zingle them when a room is ready!

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Zingle

Text messaging for customer service & team collaboration

Carolyn Manalon

fast and reliable especially on international guest

Used daily for 6-12 months
Reviewed 2018-02-05
Review Source: Capterra

Zingle

Text messaging for customer service & team collaboration

Jen Brown

Very easy to use! Guests love the technology!

Used daily for 6-12 months
Reviewed 2018-02-01
Review Source: Capterra

Easy to use. Guests love getting text reminders. Communication easier between front desk and guest has increased too!

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Zingle

Text messaging for customer service & team collaboration

Ally Uyao

Easy and Accessible!

Used daily for 6-12 months
Reviewed 2019-03-30
Review Source: Capterra

I find it handy in communicating with guests of the hotel as well as other associates

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Zingle

Text messaging for customer service & team collaboration

John Hawthorne

Very easy to use, required very little time to acclimate myself to it and make good use of it.

Used daily for less than 6 months
Reviewed 2017-05-03
Review Source: Capterra

Premier class ability to communicate with customers given this new addition to being able to communicate in person and over the phone.

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Zingle

Text messaging for customer service & team collaboration

Chris Chira

Zingle review

Used weekly for 1-2 years
Reviewed 2018-11-22
Review Source: Capterra

What I like most about this software is the ability to quickly send text messages to customers. The customers appreciate the ability to just send quick messages regarding their order instead of calling or emailing.

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Zingle

Text messaging for customer service & team collaboration

BETHANY Surrett

Great experience,

Used daily for 6-12 months
Reviewed 2017-10-31
Review Source: Capterra

zingle has improved our communication with guests and very helpful for taking requests. Never had a problem I even needed support with, but our representive is always checking in and responsive.

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Zingle

Text messaging for customer service & team collaboration

Anonymous

Great app

Used daily for 6-12 months
Reviewed 2019-02-12
Review Source: Capterra

I love it very easy to work and use

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Zingle

Text messaging for customer service & team collaboration

Aaron Thain

Everything works great except the Android Mobile App

Used daily for 6-12 months
Reviewed 2018-02-01
Review Source: Capterra

Great way to keep in touch with our employees out in the field.

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Zingle

Text messaging for customer service & team collaboration

Jorge Guadalupe

Clients connections

Used daily for 6-12 months
Reviewed 2019-02-12
Review Source: Capterra

It’s been great!! Easy, reliable and fast!!’

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Zingle

Text messaging for customer service & team collaboration

CHARLES PORTER

EASY TO USE

Used daily for 6-12 months
Reviewed 2019-03-07
Review Source: Capterra

PROOF OF CUSTOMER CONTACT FOR REPAIR AUTHORIZATION

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Zingle

Text messaging for customer service & team collaboration

Anonymous

Great asset to our firm!

Used daily for less than 6 months
Reviewed 2019-02-12
Review Source: Capterra

We have been able to respond to our clients in a more timely fashion and everyone is able to see the conversation so that we can be as transparent as possible.

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Zingle

Text messaging for customer service & team collaboration

Krista Dinsmore

Zingle

Used daily for 6-12 months
Reviewed 2019-02-12
Review Source: Capterra

Ease of communication with current and future tenants

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Zingle

Text messaging for customer service & team collaboration

Tim Cooper

We find this software to be of great service to our customers.

Used daily for less than 6 months
Reviewed 2018-02-01
Review Source: Capterra

Being able to deliver excellent customer service when our customers need it

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Zingle

Text messaging for customer service & team collaboration

Anonymous

Single is very helpful in my daily work but can be very frustrating to use at times.

Used daily for 1-2 years
Reviewed 2018-02-07
Review Source: Capterra

Zingle is such an easy way to contact people, and people respond very quickly to text messages. I like that we can group people in different ways such as the property where they live.

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Zingle

Text messaging for customer service & team collaboration

Taylor Grieco

Love Zingle!

Used daily for less than 6 months
Reviewed 2019-02-12
Review Source: Capterra

I just started using Zingle with my new company 2 months ago and since day 1 I thought it was SO easy to learn! I've found that texting prospected clients gets a much better response than calling. So easy to add people and like the alerts when they text back!

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Zingle

Text messaging for customer service & team collaboration

Liza Ramos

Very easy to use and a great way to communicate with your members

Used weekly for 6-12 months
Reviewed 2018-02-24
Review Source: Capterra

We can text back and forth with our members when they need info or details about the club. They have the flexibility to text us their reservations or ask us question about the daily activities that we have going on for that day.

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Zingle

Text messaging for customer service & team collaboration

Laura Brunner

Zingle is Amazing

Used daily for 6-12 months
Reviewed 2017-05-10
Review Source: Capterra

Zingle has created an innovative communication platform for our guests. Our hotel guests absolutely love being able to text us! It's a more convenient means of communication for them and it's easy for our associates to respond.

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Zingle

Text messaging for customer service & team collaboration

Jeanie Lancaster

For our office Zingle has provided an extra avenue for reaching our customers via text messaging

Used weekly for 1-2 years
Reviewed 2019-03-22
Review Source: Capterra

Communication with our customers has been improved substantially since using Zingle, it has been a very useful technical tool for our office.

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Zingle

Text messaging for customer service & team collaboration

Lance Satrom

Use it at work to communicate with guests

Used weekly for 6-12 months
Reviewed 2018-02-03
Review Source: Capterra

Easy to use and understand, access is right at my fingertips when I first start my shift at work. Quick sign in and not too complicated. Our guests seem to like it also.

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Zingle

Text messaging for customer service & team collaboration

Rachel Buckley

Excellent web-based communication toll

Used weekly for 6-12 months
Reviewed 2019-02-12
Review Source: Capterra

Zingle allows me to automate and schedule my messages that are being sent out to hundreds of clients. It has provided an extremely efficient way for me to communicate personally without spending hours texting individuals all throughout the days.

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Zingle

Text messaging for customer service & team collaboration

Brittany Davey

Had this a short time and already has improved our functionality.

Used daily for less than 6 months
Reviewed 2018-06-06
Review Source: Capterra

I like that it is easy to use and that it allows us to easily communicate with clients. I think it will help us be able to make sure we have client appear for court since sometimes they provide bad addresses.

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Zingle

Text messaging for customer service & team collaboration

Kenneth McCoy

Great group to work with. Very responsive

Used daily for less than 6 months
Reviewed 2017-05-08
Review Source: Capterra

Improved feedback from customers.

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Zingle

Text messaging for customer service & team collaboration

Catherine Vezina

Its easy fast and reliable. I used it for work and its layout was perfect for my needs.

Used daily for less than 6 months
Reviewed 2018-02-05
Review Source: Capterra

I love the internal notes! Its easy to share important information and I use it as reminders. The tags are great as well, i like that they are color coded.

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Zingle

Text messaging for customer service & team collaboration

Bradford Bean

We can move the needle when we text our members about an upcoming event.

Used weekly for 6-12 months
Reviewed 2017-11-01
Review Source: Capterra

Increaded Revenue and better communication to our membership.

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Zingle

Text messaging for customer service & team collaboration

Jonathon Vitek

Great for contacting customers

Used daily for less than 6 months
Reviewed 2018-06-05
Review Source: Capterra

Easy to use to contact customers to confirm appointments and to schedule dates. Compiles all data into one place that multiple employees can access.

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Zingle

Text messaging for customer service & team collaboration

Erykah Taylor

Great help

Used daily for less than 6 months
Reviewed 2019-02-12
Review Source: Capterra

Overall it is a pretty good program! It makes my job easier so I am not constantly picking up the phone all night.

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Zingle

Text messaging for customer service & team collaboration

Humaid M

Great service and support system.

Used daily for 6-12 months
Reviewed 2018-02-02
Review Source: Capterra

Overall guest satisfaction.

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Zingle

Text messaging for customer service & team collaboration

Anonymous

Organized texting platform.

Used daily for less than 6 months
Reviewed 2018-05-17
Review Source: Capterra

Let's us organize our in house teams to eliminate confusion between reps. Lots of cool automation tools.

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Zingle

Text messaging for customer service & team collaboration

Kali Capps

Zingle has been great to work with and has a great customer service team.

Used daily for less than 6 months
Reviewed 2018-02-05
Review Source: Capterra

The software has a simple interface and functionality. I like that I can send out group messages and get the replies separately.

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Zingle

Text messaging for customer service & team collaboration

Tatyana Gaona

Zingle does not act fast enough, we have to manually put in names, room number, etc

Used daily for 6-12 months
Reviewed 2018-02-01
Review Source: Capterra

The website format, It is very organized and easy to use, I like the details we can add to the right

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Zingle

Text messaging for customer service & team collaboration

Tom Andrew

Good idea but quirky and limited in what it can do.

Used daily for less than 6 months
Reviewed 2018-02-01
Review Source: Capterra

See my review!!!

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Zingle

Text messaging for customer service & team collaboration